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Pettus CDJR DeSoto
About Us
Welcome to Pettus CDJR De Soto, where small-town charm meets big savings! Our lower overhead allows us to offer the best prices on new and used vehicles. We pride ourselves on a customer-focused approach, taking extra time to ensure you find the right vehicle at the right price. Our award-winning sales and service departments are dedicated to providing the best experience. Conveniently located with several Pettus Auto locations in Farmington, Fredericktown, and De Soto, we’re easy to reach from Southeast Missouri and the St. Louis area. Visit us to experience our exceptional service, huge savings and small-town values!
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Today 9:00 AM - 6:00 PM (Closed now)
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12830 Highway 21
De Soto, MO 63020
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Dealer Reviews
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Sep 6, 2025
They were very prompt in responding to my inquiry.
Jan 16, 2025
Trevor was great! The process went smoothly and we left with exactly what we wanted.
Show older dealer reviews 58
Nov 7, 2023
Salesman wad helpful but i did not qualify for Military and other discounts to get the advertised price.
Came in with a trade in. Knew about the 1k price adjustment for trade ins. They offered me 1500 for my vehicle which was half of what I figured they would offer. Almost left. They worked on me for a while longer and I got them to raise my trade in because the one I was looking at needed $1200 worth of tires soon. After many visits to the managers office the salesman came back with a deal that was a little higher than I proposed. Made the deal. Turns out I bought $26000 of someone else's problem. I've only driven the vehicle about 1000 miles and it has a bad tourque converter and internal failure in the transmission. $4200 for new. I couldn't afford the warranty they offered. Be careful when shopping there. They want to know what payment you want, not how can we help you.
Jul 20, 2022
Text them about a vehicle that I was interested
And ask some question They said that they would get back with me. And they did. And they said they were firm on the price and if I didn’t have a traded it will be $1000 more on that piece advertise. And if I wanted to negotiate on the vehicle more with the manager I had to come in and I’m like three hours away so I decided it wasn’t worth it
Jun 20, 2022
Joe was awesome!
My salesman Elijah was fantastic! I was in and out quickly, got a fair price for my trade, and the finance manager found me a better long-term rate then I got from USAA. It was an excellent low pressure experience.
Mar 30, 2022
Response from current dealership:
Thanks Gregory, we appreciate yoru business!
they said car was sold which obviously happens but now Diana is emaiiling me daily asking why am not scheduling a test drive and the car's price is reduced
Dec 23, 2021
Response from current dealership:
Not quite sure how to respond to this since we don't have a Diana at our dealership. Are you sure you have the correct dealership? We are formerly Auto Plaza CDJR, now Pettus CDJR in De Soto Missouri. If this is the correct dealership please forward one of the emails to me at jeffh@pettusauto.com so I can see where this email is coming from. Jeff Higginbotham Operations Manager
I had a deal worked out on this vehicle Tuesday, 8/10 according to their salesperson.
At the time, on 8/10, this vehicle was priced at $26,500. Upon my arrival, the salesperson
acted like we didn't already agree on price and trade in. I provided them with the VIN number
of my trade-in prior to my arrival. In which, they could have done their due diligence before I
got there and looked at the Carfax on my trade.
So, after I thought I had a deal worked out and had already provided them the information they
needed, they tried to tell me my trade-in would be $1k less than what I thought we agreed to.
I went ballistic and things got very heated. I have since sold my trade outright for $2k more
than what they were offering me.
What I don't understand is that this vehicle is now priced $1,500.00 less than it was 2 days
ago. Why not just make the deal with me on Tuesday as to what I thought we agreed? (It
would have been a $500.00 better deal than now?)
Drove over 2 hours to have them tell me that without a trade, which I did say I had a possible trade in the email exchange, but also stated I did not, they raised the price a $1000.00, after inspecting the engine compartment to find oil/greese in places were it shouldn't have been, the Jeep is used, but used more than I would have liked. But I did buy a Jeep that day, just not from them
I wanted to buy this Jeep after driving on a Saturday. We told salesman that we had a
few issues, water in very far rear, carpet was wet and drivers seat belt needed repair or
replace, it did not return to the original stopping point, it had a lot of lag. He told us if
we were serious about buying he would mention to his boss about possible checking
into it. After I contacted my credit union, 2008 Jeep for $16,911 but without a trade in it
would be $17,911, I was told that it was worth probably $13,000., so I called back and
talked to another salesman and told him my concerns, that if they lower it and fix the
two issues to give me a call. I felt that if I was going to pay almost $18,000.00 we can
find a newer vehicle for about the same cost. I still love the Jeep.
Jan 18, 2021
Response from current dealership:
Thank you for your interest. Unfortunately, banks don’t determine the value a vehicles worth, the market does. Most of the time banks use an antiquated vehicle book value that isn’t true to the vehicles true worth. We advertise our vehicles at very aggressive prices in line with, if not lower then the market. We don’t let banks determine our value as they really don’t know the industry as we do. If you are interested in purchasing the vehicle and wish to address the concerns that you have mentioned, please contact one our Sales Managers Kyle or Brent to discuss.
Jul 22, 2020
Great experience! People were straightforward, honest and gave us enough information to make a informed decision on our purchase. We will return.
Great experience, James and other staffs were super helpful, everything was done in a timely manner, now I can refer 2 of my friends to autoplaza, Desoto. God bless the whole team
Jul 14, 2020
Response from current dealership:
Thank you! We appreciate your referrals and your business.
Feb 25, 2020
Response from current dealership:
Thank you for the review. Please let us know what we can improve on to earn that fifth star.
Feb 18, 2020
All the sales people were very helpful and very friendly. They helped me to get what I wanted.
Great to work with. Definitely would refer them to other people. Thank you so much.
Feb 19, 2020
Response from current dealership:
Thank you for the kind words. We appreciate your business.
Feb 19, 2020
Response from current dealership:
Thank you!
Dec 19, 2019
Received response email back from the Dealer. Price listed pretty much set in stone in so many words, and also
offered assistance with the vehicle, so good customer service. LOVE the vehicle, but NOT the price. Plenty more
'Stangs' out there to choose from with a more affordable prices. Unless its what I absolutely Love - along with the right
price, I will deal! If not, it can wait. Would love to haggle with this dealer a bit to chew down the price if that were
possible. If you're not hagglin', you're not Dealin'!
Sep 26, 2019
The sales people were helpful and friendly. No pressure to buy. they allowed you to select the vehicle in a great atmosphere.
Aug 11, 2019
I asked a few questions and they were able
to answer right away.
Sep 11, 2019
Response from current dealership:
Thanks Patricia! We are happy to answer your questions. Please let us know if you need any more information.
Jul 26, 2019
Did not buy but reply and follow up information was provided promptly.
Aug 12, 2019
Response from current dealership:
Thank you for the review. We hope we can earn your business in the future.
Apr 23, 2019
Response from current dealership:
Cody - thanks for sharing your experience. We always strive for prompt and efficient communication, so that makes us happy to hear! While it is unfortunate you chose another dealership, we understand. We can only hope to earn your business in our service drive in the future so you can experience the #AutoPlazaFamily difference. Thanks again!
The Salesman and the auto technicians are very kind and I only have one thing to say. When the sell a new vehicle they need to be familiar with the phone system. Only peve I CAN think of.
Apr 23, 2019
Response from current dealership:
Thanks so much for your feedback. While we strive for perfect experiences for our customers on every visit, sometimes we do fall short. We are sorry that you experienced less than top-notch service - the phone and technology in the vehicles is something we are continuously educated on - but we do also have new employees joining us at rapid speed, due to the immense growth of our dealership group! We appreciate your understanding and hope to earn your business in our service lane in the future! Thanks!
Mar 25, 2019
I had a 1 p.m. appt. with August . I arrived at 1245 and August wasn't available and at about 1:15 a nice guy named Seth ask if he could help me. He got the vehicle I had been talking to August about for over 2 weeks. The vehicle was on another lot across the road, not even on the lot and it was filthy. Didnt even try to make a deal because web site had wrong description so I no longer was interested. I would give Seth a 10, very pleasant and helpful. To me an appointment is exactly that! August was busy with someone who did not have an appt. Why set an appt. If it doesn't matter. I wasted over an hour of my day.
Mar 27, 2019
Response from current dealership:
Teresa - We are sorry to hear this, as customer satisfaction is extremely important to us. August actually was running late with a previous appointment and the vehicle was across the lot because he had sent it prior to be detailed ahead of your appointment. Unfortunately when spring weather like this comes up - ocassionally we get pretty busy and sometimes that does cause these type of issues. Although, we always strive to deliver superior organization - we are sorry we seem to have fell short here. We hope to be able to earn your business in the future and appreciate you taking the time to wr
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Feb 1, 2019
They did respond in a professional manner however I requested they provide a CARFAX report
on the vehicle I was interested in and they would not provide . They suggested I could purchase
the report if I needed that. I am not local to their location so the report was important to even
consider looking at the vehicle.
Mar 27, 2019
Response from current dealership:
David - Thank you for sharing your feedback as customer satisfaction is extremely important to us. We do use AutoCheck which is similar to CarFax - I am not sure where the disconnect happened here, but we are sorry that miscommunication took place on the vehicle of interest. -Auto Plaza Management-
Feb 4, 2019
Response from current dealership:
Thanks for your feedback - we hope to be able to earn five stars in the future as well as your business!
Excellent service. Had lots of inventory. Able to find the exact car I wanted
and got a great deal including a great deal on my trade int. TOTALLY
recommend!!!
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review and your business! Welcome to the Auto Plaza Family - we look forward to seeing you in our service drive!
Feb 4, 2019
Response from current dealership:
Thank you for your feedback - we hope we are able to earn 5 stars in the future as well as your business!
Jul 17, 2018
Quick response to my inquiry. I was unable to make the drive to see the auto.
They followed up several times to let me know the vehicle was still available
and to see if there was additional information I needed.
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review!
Jun 19, 2018
Very helpful and courteous
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review and your business!
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review!
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review!
I emailed them to see if the truck I wanted was still there and them telling me yes. I drove from Ofallon Illinois to the dealer ship for them to tell me the that the truck I was there for had sold months ago and they can not get it out of their inventory list. Complete was of my time and gas.
Feb 4, 2019
Response from current dealership:
This is not our typical customer service and we would like to discuss this further with you - please contact our dealership during regular business hours, thank you! - Auto Plaza Management -
Terrible. Had appt to bring my auto as trade/appraisal. Salesperson did not tell me I needed to place deposit to hold vehicle. 3 hrs before I was headed after work for appt, received text stating went to clean car for me and was sold. I called and complained to mgmt. I had texts, phone.conversations and emails of this sales that was to take place. They didn't care. As if they did no wrong! Asked if I wanted another car. Seriously, Dr appt, untrained customer service. Cover your butt action. I already had financing. I'm only 1 person, who cares.
Potential buyers beware.
Feb 4, 2019
Response from current dealership:
This is not our typical customer service and we would like to discuss this with you further - please contact our store during regular business hours. Thank You - Auto Plaza Management -
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review and your business! Welcome to the Auto Plaza Family - we look forward to seeing you in our service drive!
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review!
Feb 4, 2019
Response from current dealership:
Thank you for your feedback! We appreciate your review! Please allow us to earn 5 stars in the future as well as your business!
Feb 4, 2019
Response from current dealership:
Thank you for your five star feedback! We appreciate your review and your business! Welcome to the Auto Plaza Family - we look forward to seeing you in our service drive!
Aug 30, 2017
contacted me in a timely manner and gave information about the vehicle
Aug 30, 2017
Response from current dealership:
Thanks Glenn!
I have called the dealership about a vehicle. They couldn't get me approve. I asked what the bank would approve me for. they told me $20,000. The vehicle was under that price but they wanted me to put $4-5 down. I don't think they wanted to try to work with the bank. I said I have $1,000 but they said No we can't do that. This is the worst dealership to work with. They act like they don't even want to work with anybody. I went to another dealership for the same car around the same price and I got approved.
Aug 15, 2017
Response from current dealership:
Our dealership has to follow the guidelines and criteria the lenders give us. Those criteria change with an individuals credit history and a particular vehicle, what trim level it is, options it has, how many miles, etc. While two cars may look the same, the lenders may not always value them the same due to a different trim level, engine, or mileage, etc.
We always want to sell a vehicle, and work with our lenders exhausting every possibility. Unfortunately, there are times when a particular vehicle just doesn't meet the criteria the lenders give us for that vehicle and that person's credit
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We always want to sell a vehicle, and work with our lenders exhausting every possibility. Unfortunately, there are times when a particular vehicle just doesn't meet the criteria the lenders give us for that vehicle and that person's credit
May 16, 2017
They were prompt and very knowledgeable
May 25, 2017
Response from current dealership:
Thank you!
I had a great time talking with Brandon. He wanted to make sure I was treated as his only customer, always responding very quickly and checking up on me to make sure this was the right vehicle. There was only one problem, when I got there they just sold the truck I was interested in, but that is how the cookie crumbles sometimes and definitely not their fault.
Apr 24, 2017
Response from current dealership:
Thank you so much for the review and being understanding!
Jan 4, 2017
Very helpful and was easy to talk to and try and work out a deal
Jan 16, 2017
Response from current dealership:
Thank you!
Dec 31, 2016
Attentive.
Jan 16, 2017
Response from current dealership:
Thank you!
May 25, 2016
Were helpful but choose not to purchase
May 25, 2016
Response from current dealership:
Thank you for taking the time to leave the review. I am sorry that we didn't exceed your expectations. Please let me know where we can do better. Jeff Higginbotham, Internet Manager JeffH@autoplazagroup.com
Apr 26, 2016
Very welcoming!!!! Good vehicle
May 23, 2016
Response from current dealership:
Thank you.
May 23, 2016
Response from current dealership:
Sorry, we can't do much about the distance but we do have numerous customers that come from other states to buy from us. Maybe we can work something out next time.
Oct 22, 2015
treated like i was a bother,asked if i really needed to take the
car for a test drive,wow what a professional.
May 23, 2016
Response from current dealership:
Tony,
This is totally unacceptable for our standards. Could you please email me at JeffH@autoplazagroup.com
Jeff Higginbotham, Internet Manager
This is totally unacceptable for our standards. Could you please email me at JeffH@autoplazagroup.com
Jeff Higginbotham, Internet Manager
May 1, 2015
Great rep. Tried to be very accomidating even though they were
pretty far from me. I would give them a call in the future.
Aug 30, 2017
Response from current dealership:
Thanks.
Mar 14, 2015
Great response
Aug 30, 2017
Response from current dealership:
Thanks.