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Peltier Ford
About Us
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Today 9:00 AM - 6:00 PM (Closed now)
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200 Spur 63
Longview, TX 75601
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Mar 10, 2026
The dealership said that they had one dealer add-on that was mandatory. It was a protection plan that covered for 60 months. I was ok with that because I would have coverage longer than the factory warranty. When I entered the finance office to complete the deal, the finance manager asked me to consider a warranty. I said I thought that's what the $2495 add-on was. He said that was paint protection. I said I'm not paying $2495 for paint protection. He said it was non-negotiable. I canceled the transaction. The dealership advertises a vehicle at a really great price and then has mandatory charges for things like a "paint protection plan" to get up to the price they really want for it. I subsequently finalized a deal with another dealership that was transparent with their pricing. I have to say it was a refreshing change from the deceitful practices of Peltier Ford.
The trade-in process was quite frustrating. After submitting all my information online, the company seemed to disregard it. I was had to submit each item individually with the agent. After several hours of communication, I was prepared to finalize the purchase. However, the agent informed me of a non-negotiable $2,500 add-on. It was perplexing why this additional cost was not included in the sticker price or disclosed upfront before I had to navigate through numerous steps. The entire experience was quite unpleasant, leading me to reconsider my options and shop elsewhere.
Jan 27, 2026
Nice time
Jan 26, 2026
My experience was great
Jan 9, 2026
Ask for Trey Wheeler he will get you into a vehicle
Aug 15, 2025
Drove for an hour to look at a vehicle. Get there and it wouldn’t crank. What a waste of my time.
Jul 31, 2025
Would not honor price. Vehicle listed for $37,420
on Car Guru’s but when I was contacted by the
dealership they said the price was $42,000. I
later received notification from CarGuru stating a
price drop to $36,420. Reached back out to
dealer and was told the price was still $42,000
and was told they would close out my file since I
did not want the truck for the $42,000.
May 3, 2025
Wouldn't give me a written quote, but can call several times a day to discuss. Typical
high-pressure tactic, no thanks. Also expensive" required" dealer add-ons.
Apr 25, 2025
False advertising. They add fees that are not posted
Mar 30, 2025
They were great. They went to another dealer and brought the bronco in and the deal was done. Habiba our salesperson was great.
Mar 4, 2025
The dealership was very responsive and worked well as a team.
Jan 24, 2025
BEWARE!!! Asked for a price on the web knowing I did
not qualify for all discounts. Just wanted a price on 2024
model and 2025s are coming out. Just wanted a price.
Key said he would call back in 5 mins. Been 2 days and
will not answer my messages or call me back. Why do
they have cars on the web if the will not give a price?
Makes me think of a scam!!!
Dec 11, 2024
The F250 was advertised for $43,532.
Peltier Sales Person William Weston advised
that Car Gurus often times makes mistakes
in listing their prices and that the
actual price for that particular F250 was
$46,532. When I inquired about add ons,
Weston advised that every vehicle sold by
Peltier Ford, new or used, came with a
âÂÂceramic coatingâÂÂ, applied by the
dealership. The coating wasnâÂÂt an option
and added almost $2,500 to the cost of the
vehicle. The F250 that was advertised for
$43,532 was really $49,000. I purchased my
F250 from another dealer.
Aug 4, 2024
Advertised price = $36,824
Actual price = $43,219 + $150 doc fee = $43,369+TTL
Multiple vehicles listed like this across multiple platforms.
Show older dealer reviews 41
Aug 10, 2023
Pegues Hurst Ford was stellar. I ended up
Purchasing this vehicle, and Susan Schooley made every step of the process seem less and enjoyable. Grade A dealership and grade A service from everyone, Susan in particular. I highly recommend using her and them if you are in the market.
Dec 28, 2022
Great service from everyone involved.
Jun 25, 2022
Great! Talk to you as a family member.
Apr 20, 2021
I was already pre-approved by my bank. The process was easy and received my car the next day.
Mar 24, 2021
Great experience ended up buying the truck!
I saw a car i had been looking for the very first day it was listed...didn't even have pictures up yet. I was off work for several days so the timing was perfect. I contacted the dealer to ask for some pictures and I had a few questions. Joel was my salesman and was extremely slow to answer my questions, but within a few hours I was ready to buy the car. I live 3 hours from this dealer so I needed to have everything with me when I made the drive so I asked Joel what was the best way to pay since i was paying cash and I had a question about what paperwork he needed on my trade. I asked these questions at 10 AM, 12 PM, 2 PM with no answers so I finally called the dealer and asked for financing department and they answered my questions instantly. It was too late at that point to get to the bank and get a cashier check so I was at my bank at 9AM the next morning getting my check and toldJoel I would be there as soon as I could. At 11AM, 2 hours into my drive, Joel said they just sold it.
Mar 22, 2019
When enquired about a vehicle the reply was quick but rude . The info on the listing was inaccurate. I asked about a vehicle that I found on CarGurus and the dealership website. The salesman informed me the vehicle would be going to auction. I asked “So you will not sell me this car even though I have cash to buy it?” Their response, “No”. They did not respond to any further messages I sent them. I was not rude during this interaction. I simply enquired about a vehicle they had listed for sale. I am very disappointed in my hometown Ford dealer.
Mar 1, 2019
Bought this flex they treated me like family , The best car deal I have ever made Thanks
Nov 22, 2018
They were very helpful without being pushy. Very efficient. It was a great experience.
Aug 26, 2018
Very good
Jun 30, 2018
It was almost hard to believe . It was fast friendly and fun
Jun 12, 2018
They were Great!
I would have purchased the Toyota Highlander they had for sale. It was exactly what I was looking for. I was disappointed with their overly laid back sales approach. They did not attempt to negotiate with me on the vehicle I was interested in. They did not seem to care avout their competition winning their potential buyer. The office lobby is not inviting. It feels more like an auto mechanics shop.
Dec 7, 2017
They responded about the car I asked about one time that it was not available. But never followed up as to if they had anything else. Didn't appear to be concerned to sell a vehicle.
Jul 26, 2017
Scheduled a test drive when arrived vehicle was sold the least they could of done was notify me so I wouldn't drive 1hr just to test drive vehicle
Jan 11, 2017
Terrible customer service from sales repan dealership period. Did not want to take additional pictures as requested, since I live 5 hours away. Emailed back and forth with him, last email was very very rude from him, and i quote, " i will not take photos under the vehicle. I have other people interested that are more apt to come in. Thank you for your interested but I have moved on." I wold not encourage any to deal with them
Oct 25, 2016
Outstanding
Apr 28, 2016
The car sales man was not pushy and very informative. Was ready to buy, and they confirmed that the truck was available, but after driving 30 minutes to get there the truck was being sold as I drove in.
Dec 29, 2015
They responded quickly and very nice. Poor negotiation on
price
Dec 13, 2015
Excellent service I decided not purchase the Ranger XLT at this time.
Dec 9, 2014
Filled out an online application. Sales
rep was more than happy to work with
me through text message while i was
at work. When i made it to the
dealership car was out front ready.
Within an hour i was in the car i
wanted. Easy and fast!
Oct 30, 2014
Very nice, friendly and professional people. Bought the
car and I love it.
Aug 25, 2014
Great service.
Aug 25, 2014
Excellent, spoke with a sales rep
the next day,
Dec 5, 2013
didn't buy from them but they were friendly and professional.
Nov 6, 2013
Very good service with excellent staff assistance.
