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Dealer Reviews

Based on 30 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 21, 2026
My sales Specialist Bai was very very helpful very friendly made deal very smooth. Everyone work with me in a very professional manner! I recommend dealership and it's staff. Very professional
0 of 1 people found this review helpful.
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Alan
Mar 10, 2026
The dealership said that they had one dealer add-on that was mandatory. It was a protection plan that covered for 60 months. I was ok with that because I would have coverage longer than the factory warranty. When I entered the finance office to complete the deal, the finance manager asked me to consider a warranty. I said I thought that's what the $2495 add-on was. He said that was paint protection. I said I'm not paying $2495 for paint protection. He said it was non-negotiable. I canceled the transaction. The dealership advertises a vehicle at a really great price and then has mandatory charges for things like a "paint protection plan" to get up to the price they really want for it. I subsequently finalized a deal with another dealership that was transparent with their pricing. I have to say it was a refreshing change from the deceitful practices of Peltier Ford.
4 of 4 people found this review helpful.
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Feb 10, 2026
The trade-in process was quite frustrating. After submitting all my information online, the company seemed to disregard it. I was had to submit each item individually with the agent. After several hours of communication, I was prepared to finalize the purchase. However, the agent informed me of a non-negotiable $2,500 add-on. It was perplexing why this additional cost was not included in the sticker price or disclosed upfront before I had to navigate through numerous steps. The entire experience was quite unpleasant, leading me to reconsider my options and shop elsewhere.
7 of 7 people found this review helpful.
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Tommy
Jan 27, 2026
Nice time
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Tommy
Jan 26, 2026
My experience was great
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Jan 19, 2026
Excellent
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Jessica
Jan 9, 2026
Ask for Trey Wheeler he will get you into a vehicle
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Nov 5, 2025
They were great! From the salesman to the gentleman who closed the deal for me. I couldnt imagine a better process. Thank you Ford Peltier for helping me get yje truck of my dreams!
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Sep 15, 2025
Believe all of the other 1 star reviews - the price you see on Cargurus is not even close to what they try charging you. Terrible customer experience.
15 of 15 people found this review helpful.
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David
Aug 15, 2025
Drove for an hour to look at a vehicle. Get there and it wouldn’t crank. What a waste of my time.
5 of 5 people found this review helpful.
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Ron
Aug 13, 2025
Great communication
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Jaime
Jul 31, 2025
Would not honor price. Vehicle listed for $37,420 on Car Guru’s but when I was contacted by the dealership they said the price was $42,000. I later received notification from CarGuru stating a price drop to $36,420. Reached back out to dealer and was told the price was still $42,000 and was told they would close out my file since I did not want the truck for the $42,000.
21 of 21 people found this review helpful.
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Jul 17, 2025
Courteous and professional.
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John
May 3, 2025
Wouldn't give me a written quote, but can call several times a day to discuss. Typical high-pressure tactic, no thanks. Also expensive" required" dealer add-ons.
23 of 23 people found this review helpful.
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Apr 30, 2025
15 back and forth emails and they refused to answer the simple question of what the out the door price was.
24 of 24 people found this review helpful.
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Jeremy
Apr 25, 2025
False advertising. They add fees that are not posted
26 of 26 people found this review helpful.
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Mike
Mar 30, 2025
They were great. They went to another dealer and brought the bronco in and the deal was done. Habiba our salesperson was great.
1 of 1 people found this review helpful.
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David
Mar 4, 2025
The dealership was very responsive and worked well as a team.
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Feb 18, 2025
Didn't honor price listed online, plus car already had 680 miles demo not new like advertised, plus they added ext warranty and other add ons which I wasn't able to say yes or no to they automatically tacked on the stuff to my loan, and not having the change to decline or review it.
29 of 29 people found this review helpful.
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Tom
Jan 24, 2025
BEWARE!!! Asked for a price on the web knowing I did not qualify for all discounts. Just wanted a price on 2024 model and 2025s are coming out. Just wanted a price. Key said he would call back in 5 mins. Been 2 days and will not answer my messages or call me back. Why do they have cars on the web if the will not give a price? Makes me think of a scam!!!
32 of 32 people found this review helpful.
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Jan 20, 2025
Price posted on Cargurus is not a true price. Peltier forces add ons or they will not give you a price. Seek business with a honest ford dealer just not Peltier ford!
32 of 32 people found this review helpful.
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Jan 4, 2025
Great folks!!
0 of 1 people found this review helpful.
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Joe
Dec 11, 2024
The F250 was advertised for $43,532. Peltier Sales Person William Weston advised that Car Gurus often times makes mistakes in listing their prices and that the actual price for that particular F250 was $46,532. When I inquired about add ons, Weston advised that every vehicle sold by Peltier Ford, new or used, came with a “ceramic coating”, applied by the dealership. The coating wasn’t an option and added almost $2,500 to the cost of the vehicle. The F250 that was advertised for $43,532 was really $49,000. I purchased my F250 from another dealer.
34 of 34 people found this review helpful.
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Dec 1, 2024
They were a lot of help
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Sep 12, 2024
The sales team were very helpful and pleasant I was very impressed .
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Aug 27, 2024
Sales person acted like they didn’t want to sell me this car. Said it was being inspected. Not sure why it was on website before it went through inspections.
21 of 21 people found this review helpful.
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Aug 26, 2024
Very nice. Not pushy. Waited till the last minute to get credit rating. I myself was ready to go drive the car. Nice car it looked like. Called the deal off when he said oh yeah I need to see about credit rating. Waited long time because been looking long time., and he wasn't ready.
14 of 14 people found this review helpful.
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Aug 5, 2024
Nice very helpful
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Jay
Aug 4, 2024
Advertised price = $36,824 Actual price = $43,219 + $150 doc fee = $43,369+TTL Multiple vehicles listed like this across multiple platforms.
37 of 37 people found this review helpful.
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Jul 30, 2024
They were fabulous!! I bought the car!!
1 of 1 people found this review helpful.
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Benjamin
Aug 10, 2023
Pegues Hurst Ford was stellar. I ended up Purchasing this vehicle, and Susan Schooley made every step of the process seem less and enjoyable. Grade A dealership and grade A service from everyone, Susan in particular. I highly recommend using her and them if you are in the market.
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Dec 30, 2022
Did not reply to message until 5 days later Poor service
5 of 5 people found this review helpful.
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Jerry
Dec 28, 2022
Great service from everyone involved.
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Sep 21, 2022
They are very nice and helpful when buying new or used vehicles. Talk to Susan schooley she will get what you need taking care of.
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Aug 26, 2022
Great communication
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Tracy
Jun 25, 2022
Great! Talk to you as a family member.
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20
Dec 1, 2021
Bought the truck. Some problems , over all good experience.
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Nov 20, 2021
Sales person reached out to me promptly.
0 of 1 people found this review helpful.
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Sep 6, 2021
Susan Schooley and the entire staff was wonderful to work with. This will definitely be my first choice of dealerships on my next vehicle purchase
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15
Jun 9, 2021
Friendly staff but they sold the car before I could get there to check it out.
1 of 1 people found this review helpful.
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Jun 1, 2021
Fantastic
1 of 3 people found this review helpful.
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Michelle
Apr 20, 2021
I was already pre-approved by my bank. The process was easy and received my car the next day.
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Don
Apr 15, 2021
Diligent, professional and friendly .
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Josh
Mar 24, 2021
Great experience ended up buying the truck!
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Ed
Feb 14, 2021
I saw a car i had been looking for the very first day it was listed...didn't even have pictures up yet. I was off work for several days so the timing was perfect. I contacted the dealer to ask for some pictures and I had a few questions. Joel was my salesman and was extremely slow to answer my questions, but within a few hours I was ready to buy the car. I live 3 hours from this dealer so I needed to have everything with me when I made the drive so I asked Joel what was the best way to pay since i was paying cash and I had a question about what paperwork he needed on my trade. I asked these questions at 10 AM, 12 PM, 2 PM with no answers so I finally called the dealer and asked for financing department and they answered my questions instantly. It was too late at that point to get to the bank and get a cashier check so I was at my bank at 9AM the next morning getting my check and toldJoel I would be there as soon as I could. At 11AM, 2 hours into my drive, Joel said they just sold it.
20 of 20 people found this review helpful.
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Jan 26, 2021
Very pleasant and easy to talk to. I look forward to meeting them in person, to purchase an automobile.
0 of 1 people found this review helpful.
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Jack
Mar 22, 2019
When enquired about a vehicle the reply was quick but rude . The info on the listing was inaccurate. I asked about a vehicle that I found on CarGurus and the dealership website. The salesman informed me the vehicle would be going to auction. I asked “So you will not sell me this car even though I have cash to buy it?” Their response, “No”. They did not respond to any further messages I sent them. I was not rude during this interaction. I simply enquired about a vehicle they had listed for sale. I am very disappointed in my hometown Ford dealer.
10 of 11 people found this review helpful.
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William
Mar 1, 2019
Bought this flex they treated me like family , The best car deal I have ever made Thanks
1 of 1 people found this review helpful.
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Feb 28, 2019
We had a pleasant buying experience and drove off in the new car within a couple of hours.
1 of 1 people found this review helpful.
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Susie
Nov 22, 2018
They were very helpful without being pushy. Very efficient. It was a great experience.
1 of 1 people found this review helpful.
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Karl
Aug 26, 2018
Very good
1 of 1 people found this review helpful.
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Philip
Jun 30, 2018
It was almost hard to believe . It was fast friendly and fun
1 of 1 people found this review helpful.
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Dan
Jun 12, 2018
They were Great!
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May 3, 2018
I would have purchased the Toyota Highlander they had for sale. It was exactly what I was looking for. I was disappointed with their overly laid back sales approach. They did not attempt to negotiate with me on the vehicle I was interested in. They did not seem to care avout their competition winning their potential buyer. The office lobby is not inviting. It feels more like an auto mechanics shop.
7 of 7 people found this review helpful.
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Jan 10, 2018
Good
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Paul
Dec 7, 2017
They responded about the car I asked about one time that it was not available. But never followed up as to if they had anything else. Didn't appear to be concerned to sell a vehicle.
5 of 7 people found this review helpful.
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ASE
Sep 21, 2017
Steven Detro our salesman was the best! I gave him our info and he made the purchase so smooth. We were in and out in no time. It was a pleasure and we will keep them in mind for future purchases. Finanace was smooth sailing also!
2 of 3 people found this review helpful.
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Enedina
Jul 26, 2017
Scheduled a test drive when arrived vehicle was sold the least they could of done was notify me so I wouldn't drive 1hr just to test drive vehicle
8 of 9 people found this review helpful.
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Jul 6, 2017
The salesman(Kelly) was great. NO pressure at all.
0 of 1 people found this review helpful.
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May 3, 2017
Very responsive
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Tony
Jan 11, 2017
Terrible customer service from sales repan dealership period. Did not want to take additional pictures as requested, since I live 5 hours away. Emailed back and forth with him, last email was very very rude from him, and i quote, " i will not take photos under the vehicle. I have other people interested that are more apt to come in. Thank you for your interested but I have moved on." I wold not encourage any to deal with them
15 of 17 people found this review helpful.
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Johnny
Oct 25, 2016
Outstanding
0 of 1 people found this review helpful.
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Francisco
Apr 28, 2016
The car sales man was not pushy and very informative. Was ready to buy, and they confirmed that the truck was available, but after driving 30 minutes to get there the truck was being sold as I drove in.
6 of 6 people found this review helpful.
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jeff
Dec 29, 2015
They responded quickly and very nice. Poor negotiation on price
1 of 1 people found this review helpful.
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James
Dec 13, 2015
Excellent service I decided not purchase the Ranger XLT at this time.
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micah
Dec 9, 2014
Filled out an online application. Sales rep was more than happy to work with me through text message while i was at work. When i made it to the dealership car was out front ready. Within an hour i was in the car i wanted. Easy and fast!
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Garnet
Oct 30, 2014
Very nice, friendly and professional people. Bought the car and I love it.
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Ben
Aug 25, 2014
Great service.
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Rocky
Aug 25, 2014
Excellent, spoke with a sales rep the next day,
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kim
Dec 5, 2013
didn't buy from them but they were friendly and professional.
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Rick
Nov 6, 2013
Very good service with excellent staff assistance.
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