-
Today 7:30 AM - 6:00 PM (Open now)
- Make Service Appointment
- View Current Service Specials
Parks Chevrolet Huntersville
About Us
As your local certified Chevrolet dealer in Huntersville, NC, we’re committed to helping drivers find the perfect vehicle. Our team strives to provide the highest standard of customer service, welcoming customers from Statesville, Mooresville, Charlotte, and beyond!
-
Today 9:00 AM - 8:00 PM (Open now)
-
15235 Statesville Rd
Huntersville, NC 28078
Our Amenities
- Coffee
- Shuttle Service
- Delivery
- After hours drop off
- Early Bird Drop-off
- Complimentary beverages
- Free loaner vehicle
- WiFi available
- Vending machines
- Test drive from home
- Spanish speaking
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Jan 29, 2026
I asked for the out-the-door price and they gave me the published price, but not the price without all the add ons. They refused to give me the out-the-door price, claiming it was the same as their advertised priced minus the add ons. That ended my trust in them.
Dec 24, 2025
Very nice company. Everyone we dealt with was very nice and friendly.
Oct 10, 2025
I purchased the 2016 Camaro from Parks Chevrolet. Everyone was friendly and
professional. I am happy with the experience.
Sep 22, 2025
I was driving 2hrs for appointment only to get 10min away and call and they sold it
May 27, 2025
Professional and courteous
Mar 20, 2024
Very friendly, everyone there was nice and chill. Would drive 3 hours for another car from them.
Show older dealer reviews 177
Feb 17, 2024
Good follow up but the car had already sold.
Oct 1, 2023
Very professional, very thorough.
Quick and persistent contact before sale; arrived to test drive;
price quoted online was different in person; extra fees and
ârequiredâ add-onâs were added to the bill of sale; was told was
going to reduce the overall price, it all that was done was extend
the life of the loan to âreduceâ the monthly payments. Very
disappointed that we were âforcedâ to purchase extra items that
we had no desire to purchase in order to purchase the car we
wanted to purchase.
Jan 25, 2023
Very professional & informative
The dealership responded quickly to my initial inquiry but that first night’s response was as good as it got. Subsequent communications w/the salesperson & management did not receive timely response, & there was complete lack of transparency about the actual vehicle price. Without explanation, I was told that the advertised price would not apply to me (a very well-qualified buyer), & then given two different prices for the car ($3,600 variance) based on what financing I chose. Despite several attempts, I was not able to obtain a price for the car independent of dealer financing, which was baffling to me. (Car Buying Basics 101: First you agree upon the price of the car, then you come to terms about how to pay!) Several answers provided by the salesperson about the dealership’s administrative processes were later contradicted by the sales manager, & when I asked for details in writing (including an itemized price for the car), I was ghosted! I’ll be spending my $ at another dealership!
Dec 16, 2021
Maintained good contact always
Nov 8, 2021
The salesman was outstanding and we drove the Camaro home
Oct 16, 2021
OMG....best ever...everyone was so nice and our salesperson, ED was such a big help. Our experience was seamless and smooth and it
didn't take all day like some dealerships. Love our car we purchased and will be a future customer is in the market for a car again.
With virtual car buying becoming the norm for
me, I came across the team @ Parks Chevrolet from a deal on Car Gurus, that was the best in the entire region.
Between Cindy responding quickly on a Sunday, to Esmeralda coordinating figures and details via text (with no pressure), through Don Apple helping me to both solidify things and finalize the sale, the 5 star experience didn’t end there.
Don was kind enough to take time out of his day to pick me up on a Saturday morning @CLT and help me finalize things on-site at the dealership and pick up my vehicle.
Finance experience with Mark was outstanding and I could not be happier. I absolutely recommend the team at Parks.
Aug 20, 2021
Friendly and knowledgeable. Answered all my questions.
Jul 31, 2021
Great to work with
All I did was contact this dealership to purchase a vehicle. I got approved for that vehicle above except there was one problem the engine was blown they didn't tell me that it first. It was the absolute experience from hell. The way these people talk to you on the phone something that would never do in person believe that. It's absolutely insane, they care nothing about you who in their right mind would try to sell somebody a vehicle with a blown engine. They never offered me another vehicle they never try to help in any way I had to do all the searching and looking and they gave me absolute hell all the way to Michael Davis the manager from manager from hell. This guy is yelling at me on the phone. Insane thank God I know Jesus it wouldn't have been good for him. I dealt with one person Payton my information was being spread all over the dealership that came out of the mouth of Mark after guy hung up on me the manager did nothing Don he did nothing.
Never ever shop this hellhole.
Jul 12, 2021
Great service and fantastic truck!!! Bought this
truck!!!!!!!!!!
Apr 22, 2021
Great team to work with. They made this deal very easy even while
purchasing from out of state. I highly recommend Mike Davis, Aaron
and Erica.
Apr 13, 2021
Very helpful. Waiting to hear back on car I am interested in
Apr 3, 2021
A great experience I had at Parks.
Mar 31, 2021
Never heard from them concerning the car only if I had questions. Never said when I could examine it.
Mar 31, 2021
Very good follow up to inquiry with an invitation to ask any questions I might have about the car. Did not pursue as the car seemed overpriced.
Mar 15, 2021
Good people! George was great and went above and beyond. Thank you.
Mar 6, 2021
Very responsive in getting information together. Courteous at dealership and no pressure to purchase. I would recommend them to anyone looking for a new or used car. Lots of choices on the lot. Can't go wrong at Parks at the Lake
Feb 27, 2021
Good experience, just didn’t work out. They were very attentive and did what they could.
Jan 7, 2021
Could not make it to see the vehicle before it was sold but the sales rep did keep me informed along the way.
Exceptional customer service experience. When I arrived early for my appointment, a salesperson named George helped me find the correct customer parking lot. He also met me at the do and guided me to the receptionist.
Unfortunately, the car I had an appointment to drive was not showroom ready, so I am awaiting for it to be serviced for another test drive.
Dec 3, 2020
It was great
Oct 6, 2020
Prompt initial response to my inquiry. Just beginning negotiations
Jun 13, 2020
Used car salesman was very helpful so even though we could not make a deal, it was a pleasant experience
May 27, 2020
Good People to work with !
Mar 30, 2020
Long distance transaction. Went smoothly and vehicle was delivered on time.
Mar 30, 2020
Staff was very helpful and friendly.
Feb 27, 2020
Great Service
Jan 30, 2020
Very friendly and helpful. Mark was a great salesman. I got educated and bought the truck that best fit my needs!
Jan 20, 2020
Contacted them text. Cindy was very courteous &
prompt. The problem was they advertised this
new truck at $25,205 but after they put their
numbers together they wanted $26,000 plus my
2014 Silverado (only 44,000 mi on it).
Feb 28, 2020
Response from current dealership:
Thanks for the 5 stars!
Dec 22, 2019
Bobby is doing all he can to get me into this car, great guy, that Bobby is.
Dishonest people. I make a deposit on the car
and they told me it will considered as a sold to
me. next day, I got a message from the
employee said we can't sell it because you will
export the car. I don't know what the heck they
are talking about. I called NC dmv asking about
my situation and they said no problem at all and
dealership should proceed the purchase. The
dealership let the car sold for someone else
because he will do financing. I do have the cash
and they found financing would be better for
them and they said some lies to ignore me.
Dec 11, 2019
The truck posted was not priced correctly. When I got there, I was told a third party had posted $8k less. Since I was there, they wanted to show me something else, but I wasn't interested. After I left, the same truck and price posted again. I called back and said I would take the truck, the salesman said he would look into it and call me back. Over a week later and no return call. This place does a bait and switch.
Nov 21, 2019
Very polite salesman and immediately responded to my questions
Nov 28, 2019
Response from current dealership:
Hi Joseph! Thanks for sharing your feedback, it is always a pleasure hearing great experiences from our customers! I will certainly pass the kind words along to our team. Thank you for choosing Parks Chevrolet Huntersville! If you need anything further, please don’t hesitate to contact us!
Nov 13, 2019
I talked to someone to see about the truck being available because I live almost an hour and a half away. The person told me that it was, so I headed that way . I asked the person to call me if they could not find the truck. Half way there I received a call say the truck was moved to their Kernersville location the day before. WASTED MY WHOLE DAY .
Nov 28, 2019
Response from current dealership:
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (704) 900-0233 so we can discuss your experience further. We look forward to hearing from you.
Nov 1, 2019
Parks Chevrolet was great just decided not to buy right now.
Nov 4, 2019
Response from current dealership:
Hello Lewis! Thank you for taking a moment to share your experience with us! Thank you for considering Parks Chevrolet Huntersville for your next vehicle! We understand the timeliness of the car buying process, and we are always here to assist you when you are ready. We are constantly adding to our inventory and working to provide the best deals, so we invite you to revisit us anytime! Feel free to reach out if there is anything further we can do for you.
Oct 29, 2019
Response from current dealership:
Hello! Thank you for the 5-star review! We are pleased to hear you enjoyed our quick response and great follow up! We always strive to provide incredible service, honest communication, and trusted accountability. Thank you for choosing Parks Chevrolet Huntersville, we hope to see you again soon! Feel free to reach out if there is anything further we can do for you.
the sales manager contacted me personally to make sure
I had all the info on the the truck I needed.
Sep 14, 2019
Response from current dealership:
Hi James! Thanks for taking a moment to share your feedback! We understand the importance of gaining all information before making a vehicle purchase. Our team is fully dedicated to providing you with the best car buying experience possible! We appreciate you choosing Parks Chevrolet Huntersville, and feel free to contact us directly if there is anything further we can do for you!
Aug 7, 2019
Response from current dealership:
Hello! Thanks for sharing your feedback with us! I'm so glad to hear our team was able to help you find the vehicle you were looking for. Thanks for choosing Parks Chevrolet Huntersville, it was a pleasure working with you! Please contact us if there is anything further we can do for you.
Jul 5, 2019
Very responsive and curteous
Jul 8, 2019
Response from current dealership:
Hi Roy! Thanks for sharing your feedback! We are so glad to hear you had a positive experience with our responsive and courteous team! We strive to provide the best customer experience possible. If you have any comments on what we could do better to earn 5-stars, please email chloeutz@parksautogroup.com so we are able to better understand what might have happened during your experience. Thank you for choosing Parks Chevrolet Huntersville, and have a great day!
Jun 27, 2019
Seems like a good dealership
Jun 27, 2019
Response from current dealership:
Hi Kelly! Thank you for the 4-star review! We have an awesome team and incredible service here at Parks Chevrolet Huntersville. It sounds like maybe you haven't had a chance to visit us yet. Have you been shopping online? If you have any questions, feel free to reach out! We'd love to hear from you!
Jun 18, 2019
Response from current dealership:
Hello! Thank you for the 5-star review! We hope you've enjoyed your experience with our friendly and helpful staff, and thank you for choosing Parks Chevrolet Huntersville.
Jun 15, 2019
After my inquiry about a truck i received emails from 5 different people at the dealership which was confusing who i should talk too. I scheduled an appointment 5 days in advance. Scott, the sales manager promised me some pictures that i never received. After having another salesman send the pictures i asked for i told him i would make the 3 hour drive and be there at opening the next morning. When i arrived he told me the truck had sold the night before. I wish someone would have informed me and saved me the drive. Overall terrible experience.
Jun 17, 2019
Response from current dealership:
Hi Jeffrey! We are so sorry to hear you are not satisfied with your experience at Parks Chevrolet Huntersville. We absolutely understand the multiple channels of communication can be an issue and appreciate you taking the time to share your feedback! Emails from different representatives allow us to maintain contact and provide as much information as one would need. We are also disappointed to hear the truck was sold before your arrival and will review the situation with our team to discuss how we can improve the customer experience. Thank you for your comments, we actively utilize reviews and
More ...
Jun 10, 2019
The dealer did contact me. but I am looking for a convertible model.
Jun 10, 2019
Response from current dealership:
Hi Mark! Thank you for the 5-star review. Feel free to contact us if you would like more assistance in the search for your convertible! Thank you for choosing Parks Chevrolet Huntersville and we hope to see you again soon!
Jun 8, 2019
Response from current dealership:
Hi Robbie! Thank you for the 5-star review. We are pleased to hear you enjoyed our customer service here at Parks Chevrolet Huntersville and we look forward to serving you again soon!
There was a scratch on the side of the vehicle that wasn’t described in the post, car was clean otherwise. Customer service was great until I decided that there was a fee that I felt was too high and I decided I needed to think about it. And I was treated like crap from there on out. Not pleased.
Jun 19, 2019
Response from current dealership:
Trey, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to our General Manager, Andrew Robin at (704) 464-4272 to discuss ways we can better serve you in the future.
Mar 22, 2019
Bought the car. Great experience.
Apr 1, 2019
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Apr 1, 2019
Response from current dealership:
We are very happy to have provided you with such a positive experience! Thank you for leaving us this response!
Mar 1, 2019
Didn't actually go with vehicle I inquired about, but MAN I tell ya they worked with me and put me in something I wasn't EXPECTING!! More than HAPPY with my EXPERIENCE with PARKS!!!
Mar 2, 2019
Response from current dealership:
Thank you again for taking the time to let us know how we did. If you have any further questions, please don't hesitate to reach out!
Feb 16, 2019
Got back to me same day very helpful
Mar 2, 2019
Response from current dealership:
Hi, we really appreciate your positive review! We're looking forward to your next visit with us!
Feb 14, 2019
Contacted me right away. Didn’t go to see car Week late they texted me to let me know that the car had been sold . That was very nice of them
Mar 2, 2019
Response from current dealership:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Parks Chevrolet Huntersville. If you have any further questions, please don't hesitate to reach out!
Feb 12, 2019
Contacted me back promptly.
Feb 14, 2019
Response from current dealership:
Hi Sam, We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Jan 13, 2019
It was a good experience although I'm not able to get the suburban.
Feb 14, 2019
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Jan 8, 2019
Car buying is never perfect but, I’d certainly go back to this dealer.
Feb 14, 2019
Response from current dealership:
Hi Jacob, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Jan 5, 2019
I was gaurenteed that this vehicle would be held for me until my confirmed appointment, and then it was sold prior to my appointment date. Nobody contacted me to let me know this. I would have drove 1-1/2 hours, one way for nothing, had I not called before departing to travel. The salesperson that I dealt with wasn’t even working on our agreed appointment date. I was ready to purchase, big disappointment.
Feb 14, 2019
Response from current dealership:
Hi Christina, thank you for taking the time to provide feedback as it helps us to improve. We regret to hear you did not receive the top-notch experience we strive to provide at Parks Chevrolet Huntersville. We would like to learn more about your experience. If willing, please contact Andrew Robin, Parks Chevrolet Huntersville’s General Manager at (704) 875-6558 to provide further information about your experience and how we can improve. We value your feedback and look forward to speaking with you soon.
Jan 4, 2019
I had a wonderful overall car buying experience! The communication and follow up was prompt and the salesperson was knowledgeable and pleasant to work with.
Feb 14, 2019
Response from current dealership:
Hi Michael, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Feb 13, 2019
Response from current dealership:
Hi Antwaun, Thanks for highlighting Richard Marsh, one of the awesome members of the Parks Chevy team, who helped make this such a great experience! We appreciate the recommendation and will pass along your kind comments.
Feb 13, 2019
Response from current dealership:
Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Parks Chevrolet Huntersville and we hope to see you again for your first oil change. Enjoy your new ride!
Dec 11, 2018
Bad experience i when to se one specific car with a specific price they just decided to try to sell me the same car just $8000 $9000 more. I never got to see this car or these price.
Feb 13, 2019
Response from current dealership:
Hi Travis, thank you for taking the time to provide feedback as it helps us to improve. We regret to hear you did not receive the top-notch experience we strive to provide at Parks Chevrolet Huntersville. We would like to learn more about your experience. If willing, please contact Andrew Robin, Parks Chevrolet Huntersville’s General Manager at (704) 875-6558 to provide further information about your experience and how we can improve. We value your feedback and look forward to speaking with you soon.
Dec 7, 2018
Don and Dale at Parks Chevrolet were stellar. I could not find the vehicle I wanted locally at a
reasonable price, so I took a chance and purchased my 2017 Colorado Zr2 from them site
unseen from the other side of the country. They made it a piece of cake start to finish. Don gave
me all the information I needed quickly and accurately, and Dale set me up with a loan at a much
better interest rate than I was able to find on my own. The truck is exactly what I wanted. It
arrived VERY quickly via an NC car carrier in perfect condition. I would not hesitate to purchase
another vehicle from Parks Chevrolet Huntersville in the future. Thanks guys!!!!
Feb 13, 2019
Response from current dealership:
Hi Jason, Our entire team works hard to work with your budget and get you the best deal. We are pleased to hear Don and Dale provided you with the car buying experience we strive for at Parks Chevrolet Huntersville! Thank you for the recommendation and we're always here with the same great service whenever you need your next vehicle.
Nov 27, 2018
My schedule is crazy but they are willing to work with my distance and night shift work.
Very Nice and professional.
Feb 13, 2019
Response from current dealership:
Hi Ellen, We're glad everything was completed quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Parks Chevrolet Huntersville!
Nov 18, 2018
Very helpful if your privileged
Nov 19, 2018
Response from current dealership:
Hi Cousar, Thank you for taking the time to provide feedback on your recent experience. We appreciate the 5-star rating and hope to see you again soon!
Nov 13, 2018
Dealer contacted me the next day, but after that
communication was poor. Wouldn't return calls
or emails, kinda left in the dark. Ended up
getting the vehicle, but it was a lot of calls and
aggravation later.
Nov 14, 2018
Response from current dealership:
Hi Steve, Thank you for your feedback. We regret to hear that you did not receive the top-notch service we strive to provide. We would like to hear more about your experience as it helps us improve. If willing, please contact our General Manager, Andrew Robin at (704) 875-6558 to share what we can do to improve going forward. We value and appreciate your business, and look forward to speaking with you soon.
Oct 19, 2018
They was the best service that you can get
Feb 13, 2019
Response from current dealership:
Hi Nicodemus, we're happy to hear you had such a positive experience with our team! We look forward to seeing you again at Parks Chevrolet Huntersville. Thanks again!
Oct 3, 2018
Took 5 days for a response. Asked for a return phone call and still have
not received one
Nov 19, 2018
Response from current dealership:
Hi Bruce, thank you for your feedback and we apologize for the delayed response. We regret to hear that you did not receive the top-notch service we strive to provide. Please contact Andrew Robin, Parks Chevrolet Huntersville’s General Manager at (704) 875-6558, to provide further information about your experience and how we can improve. We value your feedback and look forward to speaking with you soon.
Sep 25, 2018
Great response but I ended up not purchasing there. The car I was looking for had more options than what they had in stock at the time. Really great service.
May 5, 2020
Response from current dealership:
Hi Marvin, we are so happy to read such a great review about Parks Chevrolet Huntersville! We are disappointed we did not have the vehicle you were looking for this time but hope you will give us the opportunity to earn your sales and service business in the future. Thanks again!
Sep 17, 2018
Didn’t end up buying the vehicle, but had a great experience.
Sep 17, 2018
Response from current dealership:
Thank you Christian! If you would like to talk about your experience, feel free to reach out to Andrew Robin our General Manager at 704-875-6558
Sep 8, 2018
Response from current dealership:
Hi, we're happy to hear you had such a positive experience with our team! Welcome to the Parks Chevrolet Huntersville family!
Aug 7, 2018
Prompt response to my emails and even contacted me after going out in the lot to see if the truck had a few other options I was asking abouy
Feb 13, 2019
Response from current dealership:
Hi Angela, we're happy to hear you had such a positive experience with the team at Parks Chevrolet Huntersville! We hope to see you again soon for your future automotive sales and service needs.
Aug 2, 2018
Would not honor their advertised price . Said that price was only if you had a
leased vehicle in your household . Increased their advertised price by $ 1500
..
Sep 8, 2018
Response from current dealership:
Hi Stephen, Thank you for your feedback. We regret to hear that you did not have the buying experience we strive to provide. We'd like the opportunity to make this up to you, so if you're willing, please contact our new General Manager, Andrew Robin at (704) 875-6558 to discuss what we can do to help. We value the opportunity to earn your business and look forward to speaking with you soon.
Jul 20, 2018
Wonderful Experience, from salesmen to finance manager worked to get us the best possible deal!
Aug 2, 2018
Response from current dealership:
Thank you so much for your great review, Robert! Welcome to the Parks Chevrolet Huntersville family!
Jul 4, 2018
Love it!
Aug 2, 2018
Response from current dealership:
Thanks for the 5 stars, Esmeralda! Welcome to the Parks Chevrolet Huntersville family!
It was a great experience. Their was no pressure and all employees where
very nice and comfortable to be around.
Aug 2, 2018
Response from current dealership:
Hi, We are so happy to hear your experience was top-notch! We strive to provide the best experience for our Parks Chevrolet Huntersville customers! Please contact us if we can assist in the future! Welcome to the Parks Chevrolet Huntersville family!
Aug 2, 2018
Response from current dealership:
Thank you so much for your great review! We have amazing deals available, please call us any time with questions or visit us online at www.ParksChevroletHuntersville.com to schedule a VIP test drive! We appreciate the opportunity to earn your business!
May 5, 2018
Very professional and accommodating
May 7, 2018
Response from current dealership:
Hi John, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Parks Chevrolet at the Lake!
Apr 30, 2018
Neglected to tell us the car had been in rear end collision accident, even though I asked about any accidents before I drove there to purchase. Thankfully, We had to ask them for the CarFax to find out. Cancelled the sale. Unsatisfactory.
May 4, 2018
Response from current dealership:
Hi, Thank you for your feedback. We regret to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to make this up to you, so if you're willing, please contact our Executive General Manager, John Bratton at (678) 776-0399 to discuss what we can do to help. We value the opportunity to earn your business and look forward to speaking with you soon.
May 4, 2018
Response from current dealership:
Hi, we're happy you found our staff to be so supportive during your experience here at Parks Chevrolet Huntersville. Thanks again for the recommendation, and have an amazing day!
Mar 23, 2018
Very helpful.
May 4, 2018
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Still in process of comparing vehicles. Parks
have been super nice and answered all my
questions.
May 4, 2018
Response from current dealership:
Hi there, your satisfaction is our top priority. We can't wait to see you again, have a great day.
Jan 23, 2018
Nice people
May 4, 2018
Response from current dealership:
Hi, Thank you for your feedback. We regret to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to make this up to you, so if you're willing, please contact our Executive General Manager, John Bratton at (678) 776-0399 to discuss what we can do to help. We value the opportunity to earn your business and look forward to speaking with you soon.
Sep 21, 2017
Parks was kind helful but the car was not what I wanted.
Sep 26, 2017
Response from current dealership:
We appreciate you taking the time to share your feedback, and leave a rating, Chuck!
Sep 17, 2017
Fast reply, great customer service. Vehicle I was looking at was sold when I got there, slightly disappointed but ended up buying a vehicle anyway.
Sep 20, 2017
Response from current dealership:
Thank you for coming in to see us, Scott! We are sorry to hear that the car you were looking for was already sold when you got here. We are glad that we could still find you a great vehicle!
This dealer has been very responsive in any emails I have sent regarding
their inventory. They have also been good about sending me new vehicles
that arrive and fit my description of what I am looking for. Abbie in particular
has been very helpful!
I just gave 4 stars because I have not been to the dealership in person, nor
have I purchased a car. I am still in the market though, and it has just been a
matter of time on my part.
Sep 19, 2017
Response from current dealership:
Thank you so much for the review and kind words. We're thrilled Abbie and our team has helped provide a good experience for you so far. We look forward to continuing to assist you in any of your car needs. Please let us know if there's anything else we can do for you right now. Thanks again!
Great experience! Great to deal with. Only problem with the car I bought is at night the dim lights go out. But that wasn't covered under warranty and there was no way way they could have know but great people to deal with
Aug 29, 2017
Response from current dealership:
We appreciate your feedback -- we're sorry to hear about your dim lights. This is something we'll look for going forward. Thank you for your kind words and your positive review!
Aug 10, 2017
Response from current dealership:
Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!
Aug 8, 2017
Response from current dealership:
Thank you for the feedback, Bob! We are always happy to help in any way that we can!
Jul 25, 2017
Great buying experience. All at this dealership did a fabulous job.
Jul 27, 2017
Response from current dealership:
Thanks, Jimmy! We're glad you enjoyed your purchase experience and we hope to see you again soon!
Great experience purchasing my first Corvette! Rick Petit was awesome and very knowledgeable about the vehicle. I would recommend this dealership.
Jul 27, 2017
Response from current dealership:
Congratulations on your first Corvette! What a fun car! Thanks for your great review and recommendation. We hope we'll have the opportunity to work with you again!
Jul 12, 2017
Excellent Was treated well despite not being able to come to a deal
Jun 6, 2017
Great experience!!!!
Jun 8, 2017
Response from current dealership:
We're happy to hear that, Ashley! Thanks for choosing Parks at the Lake. We hope to work with you again in the future!
Apr 22, 2017
Found a Chevy cruze.online I liked online the listed it for 13,998 when I spoke with someone. The price jumped to 17,000 out the door. When I asked. Oh that price is with one of our discounts.
Apr 20, 2017
Very helpful and responsive.
Apr 24, 2017
Response from current dealership:
Thank you so much for your positive review, Tom! We were happy to be able to assist you. Just let us know if there's anything else we can do!
Apr 14, 2017
They were awesome. We bought a car. Everyone was wonderful. an excellent experience.
Apr 19, 2017
Response from current dealership:
Thank you for sharing your 5-star review, Virginia! We are thrilled to hear that you had an awesome experience with us. We appreciate your business!
Apr 11, 2017
Response from current dealership:
Thank you for your kind words, Wyll! Please let us know if there is anything we can do to help you in the future.
Nov 6, 2016
great
Nov 7, 2016
Response from current dealership:
Thank you for the 5-star review, Sreenath! We're happy to hear you had a great experience with us. Please let us know if there's anything we can do for you in the future!
Oct 19, 2016
Very easy to work with. Not pushy had a fair offer to start and great service all around. Made car buying much more relaxing then before.
Oct 20, 2016
Response from current dealership:
Thank you for your feedback, Antonina! We are so glad our team made sure you had such a relaxing buying experience at our dealership. We do our bust to make sure our customers receive the great service they deserve whenever they visit. We appreciate your business, and look forward to working with you again in the future!
Oct 13, 2016
No deal made. Poor offer made on our car. Still looking.
Oct 18, 2016
Response from current dealership:
Thank you for your feedback, Ron. We are sorry to hear your initial visit to our dealership did not go so well. We are glad that we were eventually able to offer a deal that worked for you. We hope you are enjoying your new vehicle, and hope you have a great day!
Aug 26, 2016
Quick response! I found my car at another dealership, but Parks was helpful in their response.
Jul 25, 2016
This is Carlos and I had a wonderful experience getting my vehicle at Parks. First (salesmen) Dominic Tringale was the best I have seen in 20 years as a vehicle salesmen ,professional and patient and very knowledgeable. I would buy a vehicle from them again just to see them and talk to them again. Now the Manager Christina stole my heart ,but I also got to talk to her husband which is also a very nice person and very lucky. Really if anybody leaves negative feed back to Parks Chevrolet, they would need an attitude adjustment and should have stayed home that day and come back the next day and be nice..,, The sales and finance team work together as it should be at any business. (NO LIES)
Jul 22, 2016
Very polite and nice
Jul 19, 2016
Very friendly quick response
Jul 19, 2016
Response from current dealership:
Brian, thank you for your great comments! We are so glad you had a 5 star visit to our dealership. We appreciate your business, and please let us know if you need anything else. Have a great day!
Jun 29, 2016
I contacted the dealer about a particuliar vehice wanting to
purchase. The
sales persons I talked with never did return my calls with the
questions
asked about the vehicle. I did not waste my time to drive
over an hour to get
to this dealership instead went to a dealer in Winston Salem
and purchased an almost identical vehicle the same day.
Jun 30, 2016
Response from current dealership:
Thank you for making us aware of this. We regret to hear that not everything met your expectations. We hope to have a chance to make it up to you in the future. Please contact J Smith at jsmith@parkschevrolet.com who would be happy to speak with you. Thank you.
Jun 24, 2016
Was told the car was still for sale until we drove 45 mins to find it was already sold.
Jun 27, 2016
Response from current dealership:
Michael, We are sorry to learn that we did not meet your expectations. We do our best to provide excellent customer service and would love a chance to make it up to you. Please contact J Smith at jsmith@parkschevrolet.com to discuss this more.
Jun 13, 2016
I bought the car I found on CarGurus. The staff at the dealership went above and beyond to make the experience easy and I could not be happier.
Jun 13, 2016
Response from current dealership:
Christina, we are happy to hear that our staff were able to make your car buying experience go so smoothly! Please let us know how we can help in the future!
Jun 8, 2016
Good.
Jun 9, 2016
Response from current dealership:
Thank you for your feedback. James!
At this time my experience has been wonderful. The contact from the dealership has been very helpful and responsive. We have not completed a deal but the front side of the transaction has been great so far.
May 11, 2016
Response from current dealership:
Thank you for sharing your feedback with us. Please let us know if you have any questions!
Apr 13, 2016
Dealer did not put car on hold for me.
They scheduled test drive then sold the
car before my appt. Bad. Bad.
Apr 13, 2016
Response from current dealership:
Thank you for your feedback, Nancy. We do our best to provide excellent customer service and would love a chance to make it up to you. Please contact me, J Smith General Manager at jsmith@parkschevrolet.com to discuss this more.
Apr 1, 2016
Very nice dealership. Personnel was very professional. I went to look for a
certain vehicle that I contacted them about in advance. It was at the curb
waiting for my arrival. The salesman was very polite, friendly and
knowledgeable. Based on similar vehicles on the market, the price agreed
upon seemed very reasonable. I recommend this dealership to others and
will consider dealing there again, even though it's over 2 hours away from
home.
Apr 5, 2016
Response from current dealership:
Everett, thank you for your recommendation and kind words about our dealership!! Please let us know if we can be of help in the future!
Mar 7, 2016
Car was listed with auto transmission, and it was manual. Price posted was including a $3000 discount for Chev. loyalty customers, but this was not explained.
Feb 24, 2016
Terrific dealership
Feb 17, 2016
5 stars
Feb 13, 2016
Very Personal.
Jan 30, 2016
Great dealer, better people! Great cars, prices
and service! Props to James Cox and his
team!
Jan 25, 2016
Mr Cox was excellent...great communications
Jan 8, 2016
Good
Dec 29, 2015
BUYER BEWARE! Bought a used car
from them that I found on Car Gurus. Not
even a month later(less than 500 miles)
the car has a fuel leak and needs both
rear air struts replaced! I am well aware
that the car was purchased without a
warranty, but I also believe that the dealer
did not disclose these issues. Now I have
a car that I have not even made one
payment on that needs thousands in
work. I called the dealer and spoke with
Don who was my salesman. He told me
he would talk with the manager and call
me "right back" a week and a half later
no call. I called Don back, and
mysteriously he was not available. Left
another message and still have not heard
back. Lowest level of customer service
ever! I would not send my worst enemy
there to buy a car! I will be contacting
BBB as well as letting as meny people as
possible know about Parks Chevy. Rip
off!
Nov 21, 2015
I was contacted a few days after
emailing only to be told the Silverado LT
had been sold. Then they sent me info
on 2 work trucks.
Oct 31, 2015
Great Feedback
Sep 30, 2015
1 word.... Awesome!
Sep 17, 2015
This dealership could be a case
study for how to do it right! I had
a response to my online inquiry
within the hour, an email and a
phone call. We set an
appointment to test drive the
vehicle, which was confirmed the
day before we were scheduled to
arrive. The morning of the
appointment, we were called by
the manager and given the name
of our salesman, Craig Shane.
When we arrived, we were treated
like the most important folks they
had coming in that day, even
though we were there to look at a
rather high mileage, low cost
used vehicle to fit our family. The
process and people made the
buying process easy and positive.
We greatly appreciated the entire
staff, and can safely say we have
found the dealership we will be
working with going forward. Great
job!
Dec 30, 2014
Very professional
Jan 2, 2015
Response from current dealership:
Mr. Anderson, Thank you for purchasing with us here at Parks at the Lake! I am so glad that Nicole was able to assist you properly and that you were satisfied! We appreciate the business and feedback! If there is anything else you need, please call me at 704-875-6558 x 5039. Regards, Bethany Belk (Customer Experience Manager)
Sep 10, 2014
The sales person was nice and kind
Oct 4, 2014
Response from current dealership:
Johnny, Thank you for working with our Sales Team here at Parks at the Lake! We really appreciate your business and feedback! If there is anything you need, please call me at 704-875-6558! Regards, Bethany Belk
Mar 29, 2014
Overall the staff was very friendly. Didn't negotiate on price as much as some other dealers.
Oct 4, 2014
Response from current dealership:
Troy, Thank you for purchasing with us here at Parks at the Lake! We really appreciate your business and feedback! If there is anything else we can do for you, please call us at 704-875-6558! Regards, Bethany Belk
Mar 6, 2014
No haggling, just great salesmanship and professionalism. Would send everyone there if I could.
Oct 4, 2014
Response from current dealership:
Bill, Thank you for your kind words and for doing business with us here at Parks at the Lake! We really appreciate it and hope to assist you in any of your car buying/servicing needs! If you need anything at all, please call us at 704-875-6558! Regards, Bethany Belk (Customer Experience Manager)
Dec 12, 2013
They were quick to respond but were
not pushy. They made the buying
experience very simple and quick! Sean,
our salesman was great! I highly
recommend Parks at the lake
Nov 15, 2013
they were quick to contact me
Jul 20, 2013
Great experience! Car test drive arranged the next morning after
request was sent. Deal completed within an hour after test drive.
Jul 19, 2013
Fantastic Communication & Care!!!
Jun 12, 2013
Great dealership! Everyone is polite and respectful. Best experience I have had at a dealership... Highly recommended!
Jun 9, 2013
not happy with their inaction in refunding our $500 deposit
Jul 25, 2012
They where ok.