Palmetto Alfa Romeo Fiat

Had to contact them twice to get a call back, but very accommodatingOnly gave them 4 stars because they wouldn't sell me the car at the price I offered.

They advertise cars they don’t have in stock just to make you go. Even when you confirm by phone the car is in stock. Once you are there they try to sell you another different car. Cheap trick you don’t expect from Alfa Romeo. This car is long gone and if you call they will tell you is there. I’ll give a 0 if it was possible.

Good

Dealer was very helpful knowledgeable and courteous needless to say Im a pleased custome I would recommend friends and family to this dearlership.

I had an outstanding experience buying a car from George at Palmetto Alfa. From the moment I walked in, I was impressed with his knowledge, professionalism, and friendliness. He listened carefully to my needs and preferences, and he never tried to push me into a car that didn't fit my budget or lifestyle. He was patient and helpful throughout the entire process, and he went above and beyond to make sure I was satisfied with my purchase. He was also very knowledgeable about the different models and features, and he provided me with valuable insights that helped me make an informed decision. Moreover, George was very responsive and communicative. He promptly answered all my questions, whether by phone, email, or in person, and he kept me updated on the progress of my car's delivery. He even took the time to explain the different financing and leasing options, and he helped me find the best deal for my budget. Overall, I highly recommend George as a salesman and this dealership.

Very responsive. Did not buy the car because wife felt it had more miles on the car than she wanted

Manager Ivan responded right away my call . Planing on stoping by to check out one of the cars on the lot

Like many other reviews, when I got to the dealership the cash price for the car was $3000+ over the list price not including outrageous dealer fees, was told the only way to get the promotional price is with a 14% interest rate. I have excellent credit. Waste of my time.

Knowledgeable and courteous

Very heloful

they contacted 3 days later after i bought a car

The dealerships online rep responded back quickly. They sent a video and were very helpful.

There’s no test drive ! After credit check you feel the need to buy because you don’t want to mess up your credit ; and later you realize you bought a car with so many much malfunctions.

First off, extremely bad experience with this dealership. Price listed on the cargurus ad was jacked up 2000.00 when they found out I wanted to pay cash. I told them I was titling car out of state and they figured taxes 1500.00 above actual. Plus they have over 2000.00 in dealer administration fees. Nowhere on the ad on Cargurus does it say they charge more for a cash transaction. Classic bait and switch!!! Stay away, stay far away.

Ok salesperson responded. I thought for a used car the price was to high and you were very limited on great leasing terms. So the car had to be bought not leased. AMG is a better car to lease then buy I think.

prompt response

Got back to me promptly.

Good Experience.

This dealer missed out on a guarantee sale! First, they wanted me to put a deposit down on the car. Second, the salesperson became overbearing. She called continuously while I was working. Then they tried to charge me $2,000 more on the “Vehicle Purchase Price” and added other fees that did not necessarily apply to my state. When I mentioned this to the salesperson and asked for the numbers to be corrected, I was presented with the same buyers agreement but in a different print. Afterwards, the salesperson went and updated the online inventory while we were on the phone to match the $2,000 increase. I had taken several screenshots of the website before the increase. I called the salesperson out on their deviousness and she became upset. I asked to speak to the manager. Then I was told to “take it or leave it” and I politely left the deal. All they had to do was rerun the numbers for the state I was in and the deal was done. They are greedy and untrustworthy people.

Great customer service, Highly recommended!

Great sales guy! The only issue was the parking lot.

I spoke to salesman once and no one called me back after that.

Responded promptly

I would rank this experience as a 0. I went to the dealership to test drive the vehicle and was not allowed to. The sales associates was professional and nice however, when I arrived at the scheduled time for a test drive, I was only allowed to look at the car and was told that we would have to go over some paper work first. As it turned out, I was required to tell them how much I was willing to pay for the vehicle, how much I was putting down, submit to a credit check and give them the down payment. I explained that I was putting down over 30% but I did not bring my check book with me. I was asked to go home (I live a distance away) and bring a check back for $20,000. All this before I could test drive the car. I basically had to buy the car before I could test drive it. They did let me sit in the car before letting me know all that I would have to agree to before being allowed to test drive

Very polite, good experience

Prompt and courteous

Excellent experience, very cool and reasonable managers, ended up not getting the car but I would recommend anyone to go there.

Currently trying to work out a deal will get back to you soon

Not happy, played games jacked up the price, discounted it then added it back in, plus another $800 fee! I purchased elsewhere!

Im not saying is a bed dealer or bad cars but I'm Not happy second time I find same a car I like with them and they contact me late when is sold or is a deal on it if they have better customers service maybe the people who live far like me can get a deal

The Salesman Luis was excellent. He even drove the car home for me. Thank you Luis.

One of the best dealer ships ever

I made many attempts to get information from this dealer. All were answered with the same automated e-mail providing no information.

Spoke with Justin Montoya two times. Both times when I tried to inquire about the vehicle price it was not what was advertised on Car Gurus. It was come down to the dealership and play price games for the next 2 hours and I don't buy cars like that. In fact, not many people do. Palmetto Alfa Romeo-Fiat won't be getting any business from me. I expect them to be out of business soon with the snake oil they are trying to sell.

Yes they were in contact

Awesome

They responded, however had already sold the car, maintained it published. They told me they still had it. When I arrived despite sales person telling me they were not going to lunch to wait. As I arrived, they said it sold a minute prior to my arrival, they wanted to try to sell me another car, and more expensive, different model.

Very nice people, courteous.

The salesperson said he will call me right back, never heard from him again...

Really informative and help full

bought a car for my girl someplace else but they were courteos and pleasant. thanks

Fast response

Good morning Sorry but will never buy any car from fiat of North Miami your sales manager Doesn’t know how to treat a customer or try to at lease help me as a customer your sales manager try to low ball me on my trade my car was nicer than the car I was try to get from dealer he was trying to rip me off by selling me a car that need a lot of work for more money than what the car is worths and looks like the car you have has been seating in the lot for a while

After finding out they did have the car I was looking at I set up a time to see it. The car was advertised to have a clean car fax with a buy back. After driving the car and liking it i asked for the car fax. It was then that I found out the title was branded flood damage.( dealer knew this). This was a big disappointment and wasted 1/2 of my day! Won't go back.

Good follow ups and information provided

Terrible experience. The sales man/woman said the vehicle is available but someone is negotiating the price for it ( whatever that means) and that I should rush financing it to get it before the " other customer" When asked about the online price of 33,995 I have been told that's cash sale price and finance price is actually 36,995. Who buys cash a 5 year old car????? I will stay away

Contacted me the next day to setup a test drive

excellent communication

Awesome place friendly ppl great deal

Great

the picture of BMW X3 online is not a same the BMW. The big dent and scratch. They told us they're going to fixe it. I have a picture.

Loved the place- beautiful showroom Jassiel and Daniella so professional and not agressive- very goid selection of cars and overall I would def say it's a five starer.

Great people, they go out of their way to help.

very good info

This is the only dealer out of all the ones I contacted that did what they said they would very accommodating,courteous helpful they are the best

Bad directions, sales associate was helpful.

Dealer presented me many diferent options

Good dealer

Awesome The Best Service I ever had in a dealership! Mariano Help me from point A to Z Thank you so Much