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PNWLuxuryOC
About Us
PNW Luxury OC is a family-owned dealership built on over 15 years of experience, originally founded in Seattle, Washington. We bring a “mom-and-pop” approach to car buying, focused on transparency, honesty, and a simple, stress-free experience. Now proudly serving Orange County, we offer a wide selection of quality vehicles to fit every lifestyle and budget, along with flexible financing options for all credit types. No hidden fees, no pressure, just a better way to buy your next vehicle.
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By Appointment Only
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13631 Beach Blvd
Westminster, CA 92683
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Dealer Reviews
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I recently purchased a vehicle from this dealer. I had a great experience, from being contacted about the car
to then getting there and going through and seeing the car in person. I was satisfied with the condition of the
car and the service of the salesman. That is what ultimately made up my mind. Thank you again to the people
at OC Autohaus.
Jun 23, 2025
Excellent dealership, no bs, great price, fast service, honest people
Aug 20, 2024
Very helpful and professional
The dealership responded within a couple of hours. They provides me
plenty of information and a video of the vehicle. Unfortunately it sold
before I could plan a trip to SoCal.
The sales associate was very professional and provided me viable options
to purchase the vehicle. But I really wanted to test drive it before
purchasing. Thank you OC AutoHaus for your professionalism.
Show older dealer reviews 188
Feb 22, 2024
Submitted my information and they ran my credit and then ghosted me for 3 days. After I left a Google review they came back and said the car was sold. Bad customer service.
Nov 14, 2023
Worked with us very well
Oct 20, 2022
They got back to me within 24 hours, and I’ve sent periodic emails.
Not trustworthy dealer. They have a white 2012 LR4 HSE Lux with HD package on sale for 29k. If you check the Carfax, the vehicle has failed emissions test at least twice and the car has been on their lot for over a year. When asked whats wrong with it, they gave cryptic response and then stated that it just needed catalytic converter cleaned. I have never heard of any way to "clean" a catalytic converter. Likely the real problem is the cat needs to be replaced but they don't want to spend the money or discount the sales price. Don't trust them. Not reputable in my opinion.
Dealer responded promptly, and also provided a video of the vehicle. I told the dealership I wasn't interested after seeing the video. The dealership kept emailing me asking if I wanted the vehicle. Annoying.
Aug 29, 2022
Response from current dealership:
Dananikol, Thank you for considering OC Autohaus for your purchase. I am very sorry for the annoying emails. We were using an automated follow up system that was not working correctly. We have corrected the issue, and hope you will consider us again in the future.. Take Care !
May 21, 2022
Great!
Jan 4, 2022
Responsive, polite, very accommodating. Knowledgeable and treated me and all my questions with respect and honest dialogue. Highly suggest working with these folks if possible
Sep 3, 2021
Fast response, answered all of my questions, provided detailed information, and was very friendly.
Jun 22, 2021
Dealer answered all my question within 24 hours.
Jun 19, 2021
All the information about the car with pictures was presented.
May 31, 2021
Awesome
Apr 28, 2021
Very responsive.
Apr 28, 2021
Matt Lopez handled my entire order and has my car shipped to me. Is is excellent, follows through and went out of his way to make the transaction as easy as possible. He is a great asset and I’ll definitely Contact him directly next time I’m in the process of car
Shopping.
Mar 29, 2021
Great product presentation.
Dec 6, 2020
Kifah was great to work with. The car was great, just didn't suit my needs.
Fantastic buying experience, definitely a 10 +. We purchased a Panamera GTS and we got
everything we expected. Tremendous value, full disclosure of the vehicle, honest and low
pressure negotiations and great follow through on their commitment to deliver an exceptional
customer service. Thank you Friedel and Johnny ! You both represent your industry with the
highest level of integrity.
We were trying to complete an out of state sale and Friedel went above and beyond with a video, providers third party options for inspection services to be done remotely, and offered shipping options. With the tightening of travel restrictions I has to cancel my plans to fly down to view and that basically put this on hold. Ironically a car with all of our check list items became available in our area and we moved forward with that purchase. Most definitely would do business with them if the situation hadn’t changed.
Nov 28, 2020
They calked
I worked with Friedel Green and he made buying a car remotely a breeze. From honest feedback to after hours support I couldn't have asked
for a better team to walk me through the process. I have purchased multiple cars remotely and none have been as smooth and hassle free as
this transaction was, in large part to Friedel. If you need a vehicle OC Autohaus is an honest car dealer who stands behind their vehicles and
Friedel is a honest salesman who will create a hassle free experience and be there for you with prompt responses every step of the way. 6
stars out of 5.
Thanks Friedel and the OC Autohuaus Team!
Oct 29, 2020
Responding quickly
Oct 13, 2020
I had a great experience buying a used Porsche Panamera at OC Autohaus. They really went above and beyond. Friedel was super helpful. I
wanted to inspect the car at an authorized dealership 20 miles away and there was no hesitation and Friedel came with me to the dealership
where we waited over 3 hours to get the inspection complete. Back at OC Authhaus the whole process of buying the car was easy and
honest with a minimum time spent at the dealership. Just before I left Friedel drove to put in some more gas for my way home. Overall this
was a really great experience, I recommend OC Authhaus to anyone looking to purchase a high end vehicle.
Oct 6, 2020
Our first time at buying a luxury sports car was fun. It was easy to get information and details about the car at OC. Johnny was extremely helpful and easygoing.
May 15, 2020
Good car export
May 12, 2020
Good honest dealer
Apr 29, 2020
Very nice people Antuan and the rest of the people are nice, I will definitely recommend them. Good deals on cars.
Apr 10, 2020
Excellent!
Feb 19, 2020
Friendly. Not pushy. Didnt feel pressured, they answered all questions and offered several financial options. Haven't made a final decision on purchasing since still shopping around. Definitely in the running.
Jan 10, 2020
Still in negotiations but OC Autohaus has been responsive and helpful thus far.
I came to OC Autohause to check out a beautiful E400 trying not to get my hopes up in terms of financing. When I arrived I met Kifah and showed me the car. He was nice and funny everything and talked about the importance of family. Anyways he made my dream car a reality.
Highly Recommend coming here
Nov 9, 2019
Quick response
Nov 8, 2019
Antian was amazing
Oct 25, 2019
Good
Oct 18, 2019
Friendly, accommodating attention from everyone I came in contact with.
Oct 8, 2019
Did not buy but was professional
Sam is the person I worked with for a deal and he is outstanding. His understanding of the market led to an offer for the car I needed to sell which was fair and allowed us to pursue alternative means to finance his auto. His honesty and compassion to make a deal in a credible fashion is commendable. I would certainly do business with OC and recommend Sam highly.
Jul 1, 2019
4 stars - dealer responded to email quickly.
Jun 18, 2019
Fast response and helpful service.
Jun 11, 2019
Great service great communication very attentive to my
needs Anyone looking for a great deal I recommend this
place
Apr 1, 2019
Great vehicles!
Mar 18, 2019
Good service
Dec 7, 2018
Great correspondence with dealer, without having time to see car, been discussing possible price, appreciate openness.
Dec 5, 2018
Enjoyed working with Darius. Very professional, patient and attentive.
Oct 23, 2018
Very good experience
Sep 8, 2018
Courteous, professional and uniquely THOUGHTFUL buying experience.
Aug 24, 2018
Outstanding & helpful & show me about the car
Aug 16, 2018
My Overall Experince to Date is Excellent.
Jul 27, 2018
I end up purchasing of this vehicle and it’s really nice
Jul 20, 2018
Found them to be very prompt in my email inquiries.
Jul 1, 2018
Very friendly and helpful. Went out of his way to make sure I was happy with the final product.
Jul 1, 2018
The dealer was great, knowledgeable. Unfortunately, they did not have the vehicle that I am looking for.
May 2, 2018
Kifah was great. very quick turn around and clean deal. definitely a dealer to
be dealt with. my next purchase will go through them. They will get you a car
you want even if they do not have it in stock.
They had the car I was researching, but in a color I was not interested in.
They allowed me to test drive the car even though I told them I would not be
purchasing it but was just doing research.
I ended up buying the same model from a dealer out of state, but the
opportunity to drive the car here first was very much appreciated.
Mar 4, 2018
I posted a that they didn't get back to me but the fact is I missed the call.
Kifah contacted me again and is working with us to get the car of our
dreams. Kifah is being very supportive and honest on how to purchase
a car from out of state. We were very scared to buy out of state but Kifah
told us we could have the car inspected before we travel to see it. At a low cost we are having it inspected. Kifah is working hard to make this a stress free. Thanks Kifah!
Feb 25, 2018
Attentive and helpful
Feb 14, 2018
Very professional.
Dealer’s listing on CarGurus stated vehicle had zero
accidents, when in fact the CarFax report indicated
there had been one accident (report emailed to me by
dealer on 1-17-18 at 9:58am). I phoned the dealer on
the same day at 10:02am about the accident and asked
what type of accident it was. The dealer’s representative
said he didn’t know and also told me that in fact two
accidents were showing up on the vehicle and that he
did not know why. Although he acknowledged the
discrepancy, he didn’t offer to look into it, and didn’t
seem concerned or interested in my business. (Update:
the dealer is now saying my review does not appear
legitimate - I have proof of the email and phone call.)
Jan 27, 2018
Response from current dealership:
Please accept our apologies for leaving you feeling unsatisfied after contacting us. As a dealer, we strive each and every day to be very open and upfront with information and related disclosures for the benefits of our potential customers, especially our long distance customers.
Our sales staff are trained to be respectful, helpful and upfront with information, and not to be evasive about it.
In this case, we've searched our entire inventory and been unable to find any vehicles listed on Cargurus with 2 Carfax accidents. None of our sales staff have entertained any calls asking about a ve
More ...
Our sales staff are trained to be respectful, helpful and upfront with information, and not to be evasive about it.
In this case, we've searched our entire inventory and been unable to find any vehicles listed on Cargurus with 2 Carfax accidents. None of our sales staff have entertained any calls asking about a ve
Jan 7, 2018
Excellent experience, a real professional service!
Dec 24, 2017
After financing approval, Email said to respond and make appointment to view hold car. I did, even received a reply. Car was sold the night before, I was notified by email late night. After that I requested infor.ation names of lenders who approved me, I received two names, no more in the email, no information. Very disappointing.
Dec 29, 2017
Response from current dealership:
Your negative review left out crucial details that would easily and reasonably explain why OC Autohaus had to make the business decision to sell the 2014 Mercedes CLS63 to another buyer on Dec 21, 2017.
On November 28, you first contacted OC Autohaus about our 2014 Mercedes CLS63 advertised for $66,888. We responded to, but did not hear back from you until your second time contacting OC Autohaus on December 11, 2017, when you also filled out a credit application which we promptly processed with potential lenders and informed you with financing offers and payment options on the same day.
On
More ...
On November 28, you first contacted OC Autohaus about our 2014 Mercedes CLS63 advertised for $66,888. We responded to, but did not hear back from you until your second time contacting OC Autohaus on December 11, 2017, when you also filled out a credit application which we promptly processed with potential lenders and informed you with financing offers and payment options on the same day.
On
Dec 10, 2017
Great and informative
Dec 8, 2017
Turned an awful car buying experience into a terrific one. Kifah in particular was kind knowledgeable, honest and patient. I will try to buy all my cars here.
Nov 21, 2017
Loved it so much and was treated great and bought the Lexus
Nov 5, 2017
Not sure what to say. Responded on 10/31/17. I reply to all emails sent and never get a response. Now I'm in a PROSPECT BUCKET. Spoke to a xxxx. I made an all cash offer and never received a counter.
Oct 7, 2017
Very helpful! However my wife decided she wanted another cae.
Oct 4, 2017
They responded promptly to my questions.
Sep 10, 2017
Contacted me
Aug 31, 2017
This organization and team of sales crew here at Autohaus is very happy minded" and regent for you to be excited about a purchase. Friendly people make friendly buying!!
Aug 30, 2017
I called OC Autohaus and Kifah was very helpful. When I arrived there the car was ready to test out. The description was very accurate and everyone there was vewry kind. No hard sales people. I got a pre approval from my credit union and Kifah was able to pull it up on his system. This saved me at least two hours and after Kifha worked with me on the price a little, I was out of there with my new car in about an hour. I highly recommend this company. they did a terrific job.
Aug 13, 2017
Very courteous
Jul 10, 2017
I've been searching for a vehicle for 3 months. OC has been the most professional of all dealers. Great and prompt response; sent me bid sheet. Very courteous.
Jul 6, 2017
I came to see the Lexus NX but it had sold and i ended up bought another
beautiful one from this dealership.
Thanks to all the staff at OC Autohaus, not only i got a good deal but i also
received a super low intertest rate ( compared to the rate from my own bank)
Thank you again! Please keep up the good works. I SURE will be back.
May 3, 2017
Made an appointment to see the vehicle it was not there. Went back and it still wasn't there. 3rd time I call an hour ahead just to make sure vehicle was clean and ready to see, sure enough it still wasn't there @ the dealership. So the salesman and I drove to the car lot and the vehicle wasn't even detail had so much dirt from sitting outside that it was impossible to check out the condition. He said he would detail it if I wanted to come back for the 4th time. No thanks complete waste of time...
May 31, 2017
Response from current dealership:
Hello Daniel, we would like to apologize for your negative experience at our dealership. Unfortunately, we have about 150 cars in inventory and 30 percent of our vehicles are in our warehouse. We'd prefer to make our appointments one hour in advance for cars that are at our warehouse so we can have the time to get it ready for our clients. You came in too soon of a notice even after we'd said it will be ready in one hour. We'd love to speak with you. Please call us at (714) 898-2800. We look forward to speaking with you to improve our service. Thank you.
Apr 14, 2017
Be careful when working with OC Autohaus.. I thought about buying a
2015 MBZ SLK. Decided I had too much negative in my car for trade to
be effective... I did let them run a credit report and Kifah told me it would
be run by their group. Now I find out that I have 8+ credit inquires on my
credit report and they will affect my future credit score till 5/2019. I WAS
NOT TOLD they were going to submit to all these lenders.. I've asked for
OC Autohaus to help get excessive hard inquires removed but as of this
date no help.
THEY DO NOT HAVE A QUALIFIED FINANCE DEPARTMENT WHO KNOW
WHERE TO PLACE LOANS BUT BROADCAST THEM TO A LIST OF
LENDERS AND WHAT A REPLY?
Here is their reply "We must also say that in our overzealous efforts to
chase the lowest rates for you, we should have been more selective in our
submissions of your credit application to lenders."
Do yourself a favor and ask lots of questions about financing before
having your credit run by this group
Apr 24, 2017
Response from current dealership:
Dear Mr.Steven,
After reading your review we are truly disturbed that your experience here was not to your standards. However, after all of our efforts you decided not to complete the deal. This does not make our financing practices inappropriate or misleading. We would also like to point out that after you had decided not to go forward with this particular deal you went ahead and held our reviews hostage in stating that you would change your review from a 1 to 5 stars should we agree to YOUR terms. As highly as we regard our customer satisfaction and reviews we do not conduct business with
More ...
After reading your review we are truly disturbed that your experience here was not to your standards. However, after all of our efforts you decided not to complete the deal. This does not make our financing practices inappropriate or misleading. We would also like to point out that after you had decided not to go forward with this particular deal you went ahead and held our reviews hostage in stating that you would change your review from a 1 to 5 stars should we agree to YOUR terms. As highly as we regard our customer satisfaction and reviews we do not conduct business with
Apr 7, 2017
Very nice dealership , easy and quick , most was done by email and online . I will recommend this dealership to friends
Apr 4, 2017
The agent is nice and I'm going to make a schedule for test driving in this
week.
Sincerely, the dealer contacted me once. Since that day forward, I had to
reach out to them on every single occasion. I felt there was a lack of
organization to get the deal done. In the end, I actually just gave up and went
somewhere else! They didn't seem to be hungry to close the deal. Too
bad....
Feb 17, 2017
Great people bought the car
Feb 9, 2017
Excellent!
Nov 25, 2016
They give me good deal
Jul 28, 2016
Beautiful vehicles
Mar 6, 2016
The price for the car was incorrectly put on the site. There was
a 10,000 difference in what they were asking for the car.
Feb 26, 2016
Great response and service. Sales rep
Lynn was very professional and a
pleasure to deal with.
Feb 7, 2016
I put an offer in a Rolls gat a counter offer we were to far apart. I understand they have their price they want to get and I have mine that I want to pay.
Jan 30, 2016
Polite.
Jan 6, 2016
They offered to come down a whopping
$400 from their list price and we're shirt
in exchanges. Needless to say I went
else where and they still have the car a
week later.
Sep 17, 2015
Contacted me right away.
Jul 4, 2015
Sales person who answered the phone
told me that I "would not find a cleaner
SLK anywhere in the country". I had to
drive over an hour each way to find out
that he was a liar. The car has dings on
both doors that would need bodywork
(and paint) to repair. The front fascia on
the car is split and needs replacement,
and it appeared that the previous owner
used a can of spray paint to paint the
brake calipers red. The car was poorly
represented in the ad, and blatantly lied
about when I called. Typical used car
dealership tactics. When I told the
salesman that I was shopping for this car
for my mother and that "I've seen cleaner
examples of the same car in person" he
told me "if she wants a perfect car tell her
to cough up 60 grand and buy a new
one".
Jun 19, 2015
We traveled from San Diego to O.C Autohaus in hope of purchasing a newer car for my wife. From the minute we arrived we were greeted by Mr. Khodr and his team of very professional personnel. He immediately made us feel at ease as he explained his no pressure motto as he showed us around his dealership. While looking at cars and discussing our options we only talked to a salesperson when we had a question or ask for help. I was surprisingly impressed that we were always recognized but never bothered or pressured by the sales team. The comfortable atmosphere and friendly team was the deciding factor in our decision to purchase a car from O.C. Autohaus. His selection is outstanding and his cars are immaculate while the prices are very reasonable. We will recommend O.C Autohaus to all our friends and family with confidence and return when it’s time to purchase another vehicle. Thanks to the entire team at O.C Autohause I have a renewed confidence there are still dealerships out there that truly care about the customer.
May 8, 2015
Car shopping has never been my
pleasure but this place is really changing
my perception. They not only have
beautiful vehicles but also their price are
very competitive and finacing there is top
notch, I got a much better rate for my
loan. Thanks guys and please keep up
the good work. I am a car lover and I will
be back to purchase more from you guys.
May 5, 2015
Good follow up
Apr 24, 2015
I was quoted a price, and then they raised the price of the car. the price was 47,888 and now it's 49,888
Apr 22, 2015
It was a wonderful experience. I never felt
pressured, they worked with me on the
price of the car and gave me much better
rate for my finance. I will be back. Thank
you OC Autohaus!
Apr 19, 2015
Good experience
Apr 15, 2015
I end up purchasing another vehicle, but
the stuff there and owner are very helpful
and nice. Especially Danny the sale
manager there. He's very knowledgeable
on the car that I'm buying. Will come
back again I'm ready for another car.
Apr 9, 2015
Contacted me right away, really nice guy
name Mike. Answer all my question
professionally and with no pressure to
buy. I will definitely buy my car from
them.
Mar 22, 2015
When signing the contract, he rushed me
and said it was as agreed. But after I
read it I noticed they lowered my trade in
value.
Mar 19, 2015
excellent, they are responsive with the missing
parts.
Feb 14, 2015
good follow up
Feb 6, 2015
My inquiry was promptly answered.
Jan 12, 2015
Received a very prompt call.
Dec 15, 2014
Don't waste your time. These
people overprice their cars and
are unreasonable negotiating.
Nov 19, 2014
I had the pleasure to deal with Mike. Mike was very professional
from beginning to and he was never forcing us or no pressure
whatsoever. The owner keefah was also there and he seems like a
very cool guy. I actually saw a silver GL 450 but decided to get the
black GL that was just dropped of that hour from delivery. He was
kind enough to show it to us right away. The car was not ready and
he told me to come back in three days. Afterwards and three days
he detailed to change oil and it pretty much did everything. We test
drove it and it was running so smooth. I've never felt any kind of
pressure with Mike and I would give them more than a five star.
Even the owner was great. I will recommend this to anyone. Thank u
mike
Nov 3, 2014
Kifah went above and beyond to find me
a great deal all around. He also
provided excellent customer service
including having my vehicle shipped
quickly. When I purchase my next car
Autohaus will be my first stop.
Oct 19, 2014
Lynn was a friendly associate. Easy to work with. Quick transaction.
Love the vehicle.
Aug 27, 2014
Fast response to my questions. Seems to have very high quality vehicles. I did not end up buying a SL 65 yet but I would consider buying from OC if they had the SL 65 with the right mileage and price I wanted. Good Guys to deal with seemed honest.
Jul 20, 2014
Sales woman was ignorant.
Talked about her personal life and
gave lame uninformed answers to
my questions. Absurd.
Jul 12, 2014
Exceptional. The best dealership, professional, driven and I would buy all my cars from them in the future.
Jun 9, 2014
Lynn was very professional.
May 4, 2014
Car was in need of tires, "A"
sevice and needed to be washed
Feb 4, 2014
This dealer consistently
advertises vehicles that are NOT
in stock.. This is my third (3) time
dealing with them.. Each time the
vehicle was not in their inventory..
Dec 28, 2013
didnt get back to me in a timely matter
Oct 11, 2013
Responded to inquiry
Sep 20, 2013
Over promised and under delivered. Several times called to follow up and was blown off. Unfortunate because I'll never go back and won't refer anyone their direction. Honesty is all that was expected but never given. To many of the dealers act one way to begin a relationship only to get your application run and build a pipeline. Spraying and preying. Shyster are what they are with no one's interest in mind but their own!
Sep 19, 2013
Bought a car
Apr 10, 2013
responded promptly. Did not have a chance to visit
Mar 4, 2013
I was told by dealer/manager "Tim" that the price of the 2000 Bentley Arnage I purchased from them 29 Sept 2012 was non negotiable, as the car had been checked out by their mechanic & was in excellent condition. Within 2 weeks of owning the car, I was informing the dealer of various problems that had developed with the car. They said they would re-check a couple of minor adjustment issues but refused to pay for major repairs like the leaking power steering pump, falty radio antenea, various mal functioning eletrical parts including locks, bubble on tire, squeaking brakes. I would not buy from them again.
Jan 12, 2013
good communication