Orange Chrysler Dodge Jeep Ram

Although we couldn’t get the deal done, it wasn’t for lack of trying, the sales manager I spoke to was clear and transparent, all dealers should behaved this way. next time I’m looking I’ll look here first

Their sales team was very responsive and helpful.

I received email contact from dealer, I replied with clarification questions regarding sales tax/licensing and request to set up third party inspections as I am an out of state buyer, have not heard anything back after 5 days. I will be not doing any business together, unfortunate

Good communication tries their best to work something out with you!

Excellent dealer! Good communication and easy to work with.

They responded promptly and prodessionaly

Noah was great and helpful in the purchase, while also helping to expedite the sale.

Very good

Very helpful and want to try and get you a better deal They go above and beyond for the customer

They was helpful but other circumstances came up and could not make the deal

Friendly, easy to work with.

TL;DR: deceptive sales practices and unprofessional response from ownership. AVOID. I spoke with a salesperson. I visited and drove the car (a junky old Honda Fit--exactly what I was looking for). Their prior best price on CarGurus had been $6,988. This dealership changes prices constantly to generate churn; whatever. I offered $6,750 and they tried haggling me up to 6,800 because they (no joke) recently put gas in the car. We agreed on 6,750, I placed a $500 deposit, and asked the salesman to write this down because everything was verbal to that point. He did. A few minutes later, as I was walked to the the business/finance department for paperwork, the dealership verbally disclosed an $899 doc fee (more than 13% increase in total taxable cost of the car I had just agreed on). They refused to negotiate further and gaslit me on MA law. Got my $500 back and walked. Per MA AG: "When a dealer advertises the price of a car, the doc fees must be included in the advertised price."