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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 30, 2026
All Staff was really nice.
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Paula
Feb 26, 2026
Jason was really easy to work with. Financing through CUDL went very smooth.
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Oct 18, 2025
Very informative sales person.
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Richard
Sep 7, 2025
They reach out faster than I expected.
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Sep 2, 2025
Good
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Mar 13, 2025
Salesman was very helpful and drove the car for me as I was unable to do so. I decided not to buy the car; he didn’t pressure me.
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Mar 8, 2025
Robert was very helpful this experience was the best at any dealership that I have been and wonderful people also.
0 of 1 people found this review helpful.
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Debbie
Dec 26, 2024
Very helpful and answered questions quickly
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Mar 17, 2024
Set up appointment to see car but before that date they sold the car. Good communication with me.
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Oct 29, 2023
good courteous service.
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Feb 14, 2023
This was the easiest car buying experience I've ever had. The dealership was clean, had a great waiting area, and everyone was so nice and efficient. I was in by 10, out with my new car by noon.
1 of 1 people found this review helpful.
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20
Tom
Sep 18, 2022
The vehicle did not suit me but the sales staff were very professional.
2 of 2 people found this review helpful.
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Feb 19, 2022
In and out within 2 hours. Definitely go back again.
2 of 2 people found this review helpful.
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EEA
Jan 7, 2022
Seamless, efficient, great team to work with. I’ll definitely be checking in with Olympia Mazda for future car needs.
2 of 2 people found this review helpful.
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Max
Dec 23, 2021
Greg was awesome at his job!!! Considering the place is under construction their service was good.
1 of 1 people found this review helpful.
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Nov 14, 2021
Would not do business with me unless it was an all cash purchase due to current dmv delays apparently.
1 of 1 people found this review helpful.
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Shawn
May 23, 2021
The guys at this dealership were good. They didn't put too much pressure on but were available and knowledgeable. I bought the car I was looking at and am exceedingly happy with it. The only drawback I found was that it appeared the oil was not changed before the sale. They did immediately get the car in for an oil change, however.
1 of 1 people found this review helpful.
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May 8, 2021
I ended up purchasing this car from Jeremy! I was given plenty of time to test drive and didn't feel pressured to buy. We negotiated back and forth and landed on a number that worked for both parties.
2 of 2 people found this review helpful.
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Mar 25, 2021
Been negotiating for over a week. We are so close. Keep your fingers crossed. The sales person I'm working with is very nice. Of all the dealerships and sales people I've met on my search for a new used car he's been the best.
1 of 1 people found this review helpful.
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Ramesh
Sep 10, 2020
Quick and freindly response
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Jun 24, 2020
They were prompt to reply and answered all my questions. Even though I didn't buy from them I would go back in the future.
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Jun 10, 2020
great salesman and prices.
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Mar 2, 2020
Great
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Feb 29, 2020
Awesome environment and staff. Staff was quick to respond to questions and concerns. Owner and manager were knowledgeable and friendly.
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Jan 5, 2020
Very responsive, liked the video sent to show actual vehicle. They just came off as not explaining everything. Drive out the car for video, but next day lose key fob so we can’t come up and test drive and probably purchase vehicle at listed price. Was it just a bait car?
4 of 4 people found this review helpful.
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Aug 17, 2019
Dragged me along a week and kept sending auto emails then sold van at auction.
1 of 2 people found this review helpful.
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Aug 19, 2019
Response from current dealership:
I apologize we weren't able to meet your expectations. We try to retail all vehicles taken in on trade. But we also want to offer save vehicles to our customers. We thought this vehicle would pass inspection, but on inspection it has safety issues that made it unsellable even for one of our mechanics that had an interest in it. We're sorry you're upset, but there's no way we could in good conscience retail this vehicle, even though we would have made substantially more money doing so.
Steve
Aug 15, 2019
Awesome
1 of 1 people found this review helpful.
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Bird
Jul 26, 2019
No pressure. Good deal on car.
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David
Jun 15, 2019
They are very friendly and talk with great respect and treat you very well
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Jun 15, 2019
Response from current dealership:
Thanks David. Appreciate the great feedback.
Devin
May 24, 2019
Quick to reply and straight forward
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Jan 17, 2019
Zach Wilson assisted me in my search for a vehicle and was most courteous and helpful. In fact, everybody at the dealership that I talked to was very helpful. I would recommend this dealership to any and all who may be looking for a new or used vehicle.
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Jun 15, 2019
Response from current dealership:
Thanks for the kind words and great recommendation. I'll be sure to pass it on to Zach. He'll appreciate them.
Gregg
Nov 23, 2018
Very good experience.
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Nov 8, 2018
Quick and Helpful
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ERICK
Oct 8, 2018
My visit at Lincoln & Mazda was was the best experience I had, I will recommend anyone there.
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Jim
Sep 23, 2018
Yes, they sent me car listings but that is all. I received many emails from several different people and responded back with other car brand requests. No actual dialogue was established. I keep getting email saying, they haven’t heard from me. It seems to me, they only want me to say, I’ll buy it. I am not happy and feel, I they want me to buy a car, they should take a more active role in the process.
2 of 2 people found this review helpful.
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Jun 15, 2019
Response from current dealership:
Thanks for the feedback, Jim. That's not the way we should have interacted with you. I apologize for our lack of communication and we will review our process's to improve ourselves in the future..
Ken
Sep 19, 2018
They got right back to me the deal just wasn't the right one
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Debbie
Sep 3, 2018
Kept constant communication via email. I just found a car that worked better for me pricing wise & with warranty at another dealership, but their sales team did reach out multiple times.
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Aug 17, 2018
They were verry professional, great to work with and fair.
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Dan
Jul 4, 2018
Call Chris when you contact this dealership. Was a great experience.
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Jerry
May 27, 2018
Very good
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May 18, 2018
We were not very impressed. We test drive a 2007 Miatta and could smell oil. On returning the car they said they had a part ordered. We felt it should not been on the lot for sale until the part was replaced. I expect better from dealers than car sales by owner
1 of 1 people found this review helpful.
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Jun 15, 2019
Response from current dealership:
You're right. Should have been caught on inspection and fixed before it got to lot.
Jamila
Apr 15, 2018
Lincoln & Mazda of Olympia is a great company! Spiro was professional, caring, and made sure buying my first car was as easy as possible.
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jim
Jan 21, 2018
The car is advertised as used with 5,546 miles when you check it out with them it`s a new car & they want $5,546.00 down not impressed. But they were quick to respond.
2 of 2 people found this review helpful.
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Nov 20, 2017
The staff at this dealership are absolutely wonderful.
1 of 1 people found this review helpful.
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Nov 19, 2017
Promptly responded to my email
1 of 1 people found this review helpful.
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Sep 27, 2017
Great experience! Travelled over 500 miles to get the car. It was just as represented. No surprises. Good service. No complaints Dealer was very responsive and accommodating
3 of 3 people found this review helpful.
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Neicole
Sep 24, 2017
Very satisfied with the car and the service I received from everyone there.
1 of 1 people found this review helpful.
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Justin
Aug 28, 2017
Professional, quick, honest.
1 of 1 people found this review helpful.
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Sidelle
Aug 22, 2017
Great experience, this vehicle doesn't have all the features I'm looking for.
1 of 1 people found this review helpful.
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David
Jul 12, 2017
Chris and Jerry were great! We were able to complete negotiations over the phone and make arrangements to pick up the car the next day.
3 of 3 people found this review helpful.
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Latrisha
Jul 11, 2017
Woo hoo!!! This is my first REAL car buying experience! Love my car!!!
2 of 2 people found this review helpful.
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Jun 21, 2017
Very prompt in getting back to me. My questions were answered but lacked some detail. Meeting was set up and The Three Stooges as they called themselves were prepared for us when we arrived. Very friendly and helpful. Felt no pressure and we were given as much time as needed with the vehicle. Car wasn't detailed as cleanly as I would have expected, but was fairly clean. Paperwork was taken care of in a timely manner, and again we weren't pressured into anything we didn't want. Dennis made sure we were comfortable with the car and we were off the lot. Overall satisfying experience. 4 star rating could easily be 5 stars, but I'm a perfectionist and don't give out top scores easily. I wouldn't be adverse to dealing with them again.
3 of 3 people found this review helpful.
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Richard
Apr 21, 2017
Very responsive!
1 of 1 people found this review helpful.
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Apr 4, 2017
This was the worst experience ever.. I was told several times by the dealer, what pride they take in their vehicles, and was assured tall maintenance had been performed on the vehicle I was interested in. He tried to talk me out of getting a Carfax report, but purchased anyway. When I saw that none of the 100k maintenace had been completed. I become skeptical but took a chance and drove over an hour to see the car. I was told it would be pulled out and ready for me. When I arrived, I had to wait, as not only was it not pulled out, the battery was dead.. The vehicle was completely misrepresented to me. I was told there was a tear in the upholstery, but a work order was in place to fix it. A tear? NO, the leather was completely tore off the arm rest on the drivers side, the leather was bubbled up on both door panels (maybe due to heat or water damage), the leather wad dirty, and there were numerous external and internal scuffs and scratches. Within three minutes I expressed my disappointment, and that I was not at all interested in spending my hard earned money on such an abused car. The dealer asked me to wait and went to get the manager. While the manager was talking to me, wanting to know my reasons for not liking the car, and trying to get me interested in another car, my dealer stepped around the corner to smoke a cigarette!! Oh, you were done with me? I didn't know that. Not even a hand shake, or anything. I had to go to him to tell him thank you for his time, and say goodbye. How unprofessional!!! I ended up buying the same car, with 35k LESS miles for $1000 less from another very professional dealership.
16 of 17 people found this review helpful.
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Rob
Feb 24, 2017
One of the best car dealerships around. Had a no hassle car buying experience. Spero one of the salesmen there was superb. When we went into the finance office he even watched my 2 year old son for 20 min while we were signing paperwork
3 of 3 people found this review helpful.
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Tim
Feb 9, 2017
They had what we were looking for and the sales people were friendly.
2 of 2 people found this review helpful.
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Feb 9, 2017
A little more than I thought truck was worth but both gentleman we worked with were extremely helpful and will go back to dealership for future needs
1 of 1 people found this review helpful.
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Jan 14, 2017
As advertised the ad says it comes with a remote and remote start, it did not. So now I'm having to spend money in order to have a remote. The ad itself is misleading. The cat want in perfect condition, the has been damage to the passenger door that affects opening the door. And a few other things. The finance lady is amazing! I wouldn't go back to them ti purchase future cars especially paying cash.
4 of 6 people found this review helpful.
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David
Nov 20, 2016
Dealer followed up right away
3 of 3 people found this review helpful.
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jim
Jun 13, 2016
The response, follow up and professionalism was outstanding. We bought the hard to find Highlander hybrid for a fair price and made a friend. Can't ask for more.
2 of 2 people found this review helpful.
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Mark
May 2, 2016
Good service.
2 of 2 people found this review helpful.
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Gilean
Apr 3, 2016
Took forever to hear back. Nice enough, but I had already purchased elsewhere.
2 of 3 people found this review helpful.
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Jul 31, 2015
Took long to respond
0 of 1 people found this review helpful.
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