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Ocean Mazda Roswell
About Us
Ocean Mazda Roswell is a family-owned business changing the way you do business with your local Mazda dealer in the Atlanta market. We offer a wide selection of new and pre-owned Mazda vehicles while maintaining the dedication and award-winning service that has earned us the prestigious Mazda North America President’s Award for seven consecutive years. Whether you are in the market to purchase a new or a used vehicle, or if you need financing options, we’re not just a place to buy a car—we’re a place where YOU come first. We take pride in ensuring that every experience, from sales to service, is as seamless and stress-free as possible. We will listen, understand, and ensure you drive away happy.
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Today 8:30 AM - 8:00 PM (Closed now)
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11185 Alpharette Hwy
Roswell, GA 30076
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Got the bait and switch on the price. When I addressed the added hidden charges equaling almost $1,000, they argued that they didn’t add anything and were upfront. Once I said I wasn’t interested in doing business with them, they continued to bother me and couldn’t fathom why I didn’t want to buy from them. Just …. Really bad management and business practice in overall.
Oct 3, 2025
I had a great experience with this dealership. They responded promptly to my request and I booked an appointment. Even though I did not purchase the vehicle I was inquiring about. I purchased another one and I couldn’t be happier!
If I could give zero stars, I would. I was lied to and manipulated. We agreed on terms and purchase price. Then magically there was another family interested in car (after their assistant told me she was looking at the car that morning to purchase for herself, after the fickle was on the lot over 2 months, oldest trick in the book right?!) They told me I needed to do credit app immediately, when I expressed my hesitation if they were going to sell it out from underneath me after doing credit app, they assured me that they would not sell it. I even asked for it in writing, and they went as far as saying all calls are recorded, and gave me their word. Turns out, they sold it (to someone who offered more)… Shady and unethical
Hi
I wanted to buy a car from them that I saw on two different searches. I live three hours away so they told me they would send a video. They never did until The manager contacted me three days later. She asked if I ever received a video or heard from the assigned salesperson. I said No, so she had another salesperson contact me. They did send a video later that day.
It had a lot of dings but I still wanted the car. I was willing to buy it unseen and fly down that weekend to pick it up.
The salesperson basically hand wrote a half written bill of sale and then he said he was going on vacation and that I should contact another salesperson and gave me the number.
The bill of sale had over $2000 of extra nonsense fees and plus he wanted me to contact someone else.
This place has the worse customer service I've encountered in my search for cars. Most places are contacting you with urgency. This place does not care about making sales at all.
Apr 19, 2025
They contact me in a day, I make appointment to see the car with Eli the young salesman it was a fresh air to meet him and he is a nice young man. Driving to the dealer he call me to inform me that the car was not ready, wait until we can drive and test the car. I made a offer after some negotiation we agree with the price. I agree to pick the car next day after they fix the battery issue. Eli assist me to close sing the deal. The only issue I had is with the service dept and coordination with the sale dept. That took at least 4hour of my time, Again Elijah my young salesman did a good job.
Apr 7, 2025
Car wasn’t ready and tried to force other cars on my waited for 30 minutes to find out it wasn’t working
Show older dealer reviews 97
Jul 27, 2023
vey impressive, prompt and informed. paperwork was streamlined. in and out in one day
Jul 24, 2023
Very kind and professional. Smooth and quick process. Beautiful dealership and very clean. as well.
Made appointment with dealer to buy a vehicle but was sold from me before my appointment
Apr 25, 2023
Response from current dealership:
Thank you for sharing. Sorry we were not able to earn your business on this car. Hopefully, we offered you the option to leave a deposit to secure the car. I know many customers would prefer to see the car before deciding but there are often dozens of people inquiring about the same vehicle you are looking for. All at various stages of the purchase experience.
Jun 14, 2021
After i seid I like to finance, they didn’t call me any more for some reason!
Jul 2, 2020
Great assistance
Sep 7, 2019
They reach out immediately and ready assist with questions and purchase. Also happy to aend me more info. Very good experience thus far.
Aug 25, 2019
Salesman Deangelo responded immediately Monday morning & I was driving home in 2004 white corvette that afternoon!
Aug 11, 2019
Good response
Jul 16, 2019
I had a great experiences. DeAnthony and Anthony made it easy for me to buy the truck. I called ahead and got the whole deal worked out and just went to test drive the truck and buy it. I would highly recommend this dealer.
Jun 30, 2019
People were very helpful and polite
I contacted the dealership and schedule a time to see the car. Everyone was friendly and helpful. When I got there the car was detailed and looked great. I test drove the car and it went well. The only thing the color was not what it appeared to be in the photographs, which was very disappointing. Therefore, I have not purchased yet. They have contacted me with other information and options. I would use them again!
Offered to buy at full price salesperson said I'll call u back with wire info never did not gonna chase him down to give my money
May 20, 2019
Response from current dealership:
I am sorry to hear this Steve. I am trying to research your account to make sure this never happens again. Do you recall who that sales person was?
May 18, 2019
Prompt and detailed with responses. Car was advertised as a Carrera 4 AWD but on further investigation turned out to be a Carrera 2 RWD. Also, keep getting (auto generated?) follow up emails even after communicating that I was only interested in the AWD version
Mar 24, 2019
It’s was great!
Feb 8, 2019
Stood me up on a drive test. Called the car that was supposed to be brought to me was still on the lot.
Feb 6, 2019
Very nice, quick and easy purchase
Feb 2, 2019
Contacted me almost immediately.
Jan 25, 2019
Very helpful
Jan 22, 2019
They were very helpful and friendly
Sep 9, 2018
They were helpful and have been following on my decision .
Aug 11, 2018
It was a HORRIBLE experience. The staff especially the finance staff, Anthony tried to force me to finance with them and I already had financing through my financial institution. Anthony was rude and disrespectful. I left because I don't spend my money where I'm mistreated. I don't recommend Mazda of Roswell to anyone! !
Aug 14, 2018
Response from current dealership:
We apologize for your experience. I think the miscommunication is that we offered financing because you could not get the payment from your credit union in time and wanted to take vehicle delivery. You were offered the option to cancel this contract once you had a check from your lender. Cash, outside financing or financing through us we truly just want to earn your business and sell you a car. I am sorry if this is not the impression you left with. I hope you had luck finding a vehicle elsewhere.
Aug 3, 2018
Dealer rep was friendly and tried to help us with our purchase. We ended up buying from another Mazda dealer simply because we got a better deal.
Jul 14, 2018
Good follow up!
Jun 17, 2018
Dealer contacted in a timely manner. We decided not to travel to dealership
based on dealers best and final offer.
Jun 2, 2018
They contacted quickly
Jun 2, 2018
Friendly, knowledgeable staff.
Apr 30, 2018
Great experience. Car as advertised.
Feb 10, 2018
Great!
Feb 5, 2018
I had great experience on the dealer great people. Chris is great guy very professional very friendly
Nov 22, 2017
Rudy is the guy to go to! Very nice and is motivated to help you out instead of making a sale. If your tired of shopping around, go see him. He will get you a great deal and get your out of their fast! Thanks Rudy!
Nov 18, 2017
Rachel was very helpful over the phone.
Nov 14, 2017
Terry Pittman was very helpful with explaining my questions.
Unfortunately someone else beat me to the car. But he is currently
working on finding another one for me.
Mar 22, 2017
Very professional and kind team!
Jan 18, 2017
Great, exceptional in response
Dec 12, 2016
Very pleasant and they went the extra mile to make sure I got into this vehicle
Sep 28, 2016
I have an appointment with them and I drive 400 mile. Ack and forth I spent whole day and they still the vechile been sold 2 days ago.i really don't like it.
Jul 17, 2016
I felt cheated when I went to purchase a car from Mazda of Roswell. They
posted a car for $3750. I got there to buy the car looked at it loved it. Two
different employees quoted the price online and went in the back and
printed out the breakdown showing the price.
When it was tie to buy, I started filling out the required paper work. Then the
salesman went in the back and came back out with a different break down
saying it was a mistake. Now the car cost 6000 and they still expected me
to buy the car.
I think it was bait to lure people into the office. Be careful dealing with these
people.
May 7, 2016
Helpful but very pushy. I was not in the market for a new car and they kept bullying me into getting one. The car that I requested information on wasn't even there when I went the next day to test drive it.
Apr 14, 2016
Excellent service , Excellent follow up with out being pushing, Great
experience at that dealer .... 100 points !!!
Apr 8, 2016
My sales guy (Nate) and finance guy
(Louis) were great. Very friendly and
knowledgable, easy to talk to and
comfortable. Overall a good experience.
The negotiation was pretty fun (I like
doing that sort of thing), but their initial
offer on my trade in (admittedly a pretty
high mileage vehicle) was laughable, half
what Carmax offered me, and Carmax
likes to lowball. They also took care of a
problem that cropped up two days after I
purchased my Mazda6 that technically
wasn't covered by warranty, but also
wasn't my fault whatsoever.
Ask for Nate, y'all!
Feb 5, 2016
Great dealership and a great deal, just no everything I am
looking for.
Aug 13, 2015
Very Good, Angel has followed up in a
very professional way and would
recommend this dealer to anyone looking
for a vehicle.
Jul 24, 2015
Mazda of Roswell did not have the car I am looking for.!
Jul 19, 2015
Excelente atencion y seguimiento al
cliente por parte de este vendedor!!!
Apr 19, 2015
I had a good experience.
Apr 12, 2015
Great experience I bought this car and I
love it. It was easy no hassles
Jan 23, 2015
Awesome
Jan 18, 2015
Never made it to dealership, sales person responded right away
Dec 1, 2014
30 min before we got there we called and they "still had the Charger there". When we arrived. They sales man we were supposed to ask for never showed up. They tried to show us a Red SE not a Grey RT. After some confusion and searching...we were told "sorry but that car sold". A few days later they called me back and said that the car was back because the person could not get the financing. Not impressed.
Sep 9, 2014
Both Pam and Keith were great in
customer service and communication
Aug 17, 2014
internet manager, originally from DC area is top notch
Aug 2, 2014
Good experience.
Jul 1, 2014
The staff was so professional and knowledgeable.No pressure to
buy like other places in the past. We left with our new car that
very day.
May 31, 2014
Very courteous and professional team!
May 19, 2014
Great
May 6, 2014
Had a positive experience with this dealer
Apr 7, 2014
The internet sales guy was rude, argumentative and disrespectful. I bought a Mazda from another dealership.
Apr 4, 2014
Price was misquoted. I should have known it was too good to be true.
Jun 1, 2013
called right away
Oct 12, 2012
The internet manager ( Aaron) took care of me in a nice profesional way.
He made me feel confortble buying at Mazda of Rowell