Oaks Automotive

I have did not purchase a vehicle yet, but I still want to purchase a vehicle from OAK automotive. The staff are very friendly and out going. I’ve dealt with several dealerships and Oak automotive have been above and beyond any other dealership I have ever dealt with!! Their prices are very fair and the vehicles appear to be well worth their asking price. I hope to purchase a vehicle from Oak automotive very very soon !!!

Excellent dealership from the time we entered and when we left, friendly and helpful staff,

Takes them a week to reply to online inquiries

Mike's the guy man he did that ish and I got my car. The one I wanted.

Vehicle was not as advertised wouldn’t start and rusty as could be.

car had many thing wrong with it and the owner refused to fix the gas tank which was clearly leaking. his logic is that id be getting a "brand new" car for 4k. Which is an absurd thought process considering "gas make car go vroom". The staff is friendly but the owner is not and totally ruined me buying anything of that lot. They get carvana rejects and try to pass them on people. BUYER BEWARE

i've asked multiple times for pictures of the condition for the exterior and interior. All I received was "when it gets here" and decrease in cost alerts. What a joke this place must be as they cannot send photos as requested nor could they even tell me the color of the exterior and interior.

Jody in $$ was very helpful from the start. It took others a bit to warm up, but all and all it was a good experience. Chancelor did a great video showing of the car including the entire undercarriage! Thanks y’all!

I contacted them about this car. They replied saying it is still available. We then tried to set an appointment for me to come see the vehicle. During us setting the appointment Jake Burns stated hopefully the car will still be available by then implying that a lot of others have shown interest in the vehicle. So I moved my appointment to be sooner. I had to make a lot of adjustments for me to be able to come down for the day we set. Fast forward to the day before the appointment I called to make sure the vehicle was still available I was told it was and I also confirmed my appointment to come look at the vehicle. They then contact me 45min prior to them closing the day before the appointment to tell me that the vehicle would be in service for the whole day and wouldn’t be able to be viewed that day. When I go to call them back they were at that point closed. I then texted them twice and called to let them know I wasn’t coming since the vehicle wasn’t available.

He was prompt in response.

Daniel was very helpful and I’m very happy with the service and the deal on my new car!

I test drove 2 vehicles and both had mechanical problems.

Extremely knowledgeable

Haven't purchased yet! Still looking hope I will find a automobile from Oak's in the future.

Quick initial response, good follow up. Robin and Jon were good to work with.

Dealer responds with auto-generated emails. Doesn’t answer direct questions or a personal contact.

This dealer was excellent but they didn't take credit cards that was only drawback I have

Good

The Oaks Automotive Dealership did reach out to me and left a message on my machine, but I was preoccupied with family issues. They sent me texts which were very encouraging, so I can truly give a positive response to the fine folks at the Automotive group! Unlike others who ignored me, Oaks Automotive has earned my respect! Thanks to them!!!!!

Still in process.

Great

Mike was a great salesman, quick to respond to any questions I had and very friendly

Great experience with this dealer fast friendly response for every conversation I had with them .

I contacted the dealer told them I was driving from Louisville, Kentucky why I actually Bonnieville Kentucky up to their lot in Ohio to look at this truck well, I ask what kind of shape the truck was in from the pictures. It looks very good. I said was the frame rusted I was told no I get up there. They can’t sell the truck because the seatbelt had been cut off of it that night. The frame was so rusted. I’ve been scared to drive it back from Cincinnati to where I live in Bonneyville, Kentucky. Also, it needed four tires. The interior was nice so I asked him to show me some other trucks they had our cars in my price range. Everything he showed me was ride it rusted or something wrong. Some reason they couldn’t sell it. They had six cats stole tonight. I went. They had the seatbelt cut off that truck the night I went It was just always something so this car lot doesn’t tell you everything about their cars and they don’t tell you if you ask even if you’re driving 34 hours awaydon’t trust

The sale rep was friendly but the car was in sad shape. It needed a lot of work for he price they were asking. It needed a spare tire, two front tires. The back tires were not the right size. the engine was dirty as was the interior and when I started it, it dd not sound right as something was wrong with the motor. We told them we were not interested in that car.

Great customer service

Responded promptly and courteously

Chance was professional, patient and helpful answering all of my questions. Great experience and I would certainly consider him and his dealership for a future purchase

Getting information on a vehicle that was advertised 2 weeks ago, and not yet "arrived" is like pulling teeth. Impersonal text messages- no names.

Prompt at getting a video and more pictures. Quick to respond good service overall

The dealer did not answer the one simple question I posed: Is the mileage accurate (16,167) or is it actually 116,167 (or something else). Completely unresponsive and unimpressive.

Guys were great. The staff was prompt in serving and extremely courteous. I was very impressed with my visit!

Reached out very quickly and helped me with all questions I had.

On top things

Responded to both vehicles im interested in. Planing on going to test drive them in a day or two

Great experience, very professional

They don't negotiate. I know they don't have to. But this is a fifteen year old discontinued vehicle. The exterior had dents scratches and cracks on the trim. I did offer to pay $6000. cash. They came back with a little over $7000. The tax was only $420.00. They can keep it.

Drove a half hour to look at a car that was supposed to be on the lot. We arrived at the dealship to learn that it is no longer available. They stated they sold it the night before. Now 2 things one I called them.really close to closing the night before car was listed as sitting on their lot for 80 days. Two I even let thwm.know we were coming to look at it the very next morning and dint get a text or phone call stating it sold. I truly feel it was sold a while ago. One of the issue with this dealership it is so unorganized the salesperson didn't even know where one of the other cars that we were going to look at was at on the lot. I wouldn't shop this place especially if you are driving a good distance.

Very helpful - answered all my questions and followed up several times. There seemed very honest and straightforward no BS and I like that. I am an older man and tend to ramble. Sometimes the person I spoke to, was very patient and allowed me to say my peace, even though I’m sure he was bored at the time and even followed up with me again later. probably the only reason we didn’t do a deal is because of the distance I am in Cincinnati and he is in Indianapolis area. I need to see something before I buy it and I just didn’t feel like making that drive.

Never Went to the Dealership Their Advertised Prices were good , The dealership contacted me and told me the fee was almost $700 so I never went to the lot Most dealers around where I live charge between 250 and $300 so I felt the Doc fees were ridiculous IN MY OPINION ! And if they were charging that much more, what other type of fees might they add I don’t know was not going to waste my time

good follow up

good

Very good sales man was helpful

I reached out. Looking to buy . The salesman texted basically he was busy. I called the salesman that took my call said he would call me right back. Never to hear from them.

The dealer was very responsive to my questions.