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O'Brien Hyundai
About Us
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Closed Today (Sun)
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1601 Fort Jesse Road
Normal, IL 61761
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Nov 18, 2025
Reached out to them on a Wednesday. Waiting on financing from my bank (was approved, just waiting on underwriting to get my check). By the following Monday, I talked to them and said I’d be there, check in hand, to pick up car—they said okay and that they’d let me know if the car sold! Picked up my check on Wednesday and called ahead…. Thankful I did because they sold the car on Tuesday. Shady dealers who were likely upset that I did not go through their financing. Save yourself the hassle, and buy anywhere else, where they hopefully won’t sell a car out from under you!!
The dealership responded almost immediately and put me in contact with Kevin. Kevin contacted me soon afterward and was helpful. He worked with me to get all of the information I needed.
Dec 16, 2025
Response from current dealership:
Thank you for taking the time to share your experience! We’re glad our team was able to respond quickly and connect you with Kevin. It’s great to hear that he was helpful and worked with you to provide all the information you needed. We appreciate your interest and look forward to assisting you again!
Show older dealer reviews 14
Nov 13, 2022
We had a great experience at O’Brien. Kevin “gator” and the rest of the staff were very friendly, transparent and great to work with. If you want a fair deal from a great salesman, contact Gator. He will take good care of you!
Jun 16, 2023
Response from current dealership:
Thank you for the review, Sean!
Oct 13, 2022
Very prompt on follow up , did not buy due to extremely high shipping cost.
Oct 17, 2022
Response from current dealership:
Thank you for the 5 star review, Ladd! We appreciate you!
Oct 17, 2022
Response from current dealership:
Thank you for the 5 star review! We appreciate you!
Jun 17, 2022
Response from current dealership:
Thank you for the feedback, Daniel! We appreciate you!
Jan 19, 2022
Kevin was AWESOME! He made the buying process very enjoyable. If you’re looking for a new or used vehicle give Kevin a call.
Jan 20, 2022
Response from current dealership:
Thank you for your recommendation, for sharing your great experience with us and for giving us a five star rating. We are Happy Kevin did a great job for you. We appreciate you!
Mar 1, 2021
Response from current dealership:
Thank you for giving us a five star rating.
Dec 6, 2019
Response from current dealership:
Thank you for giving us a five star review. We do appreciate you!
Phillip was great. We did 90% of the deal over the phone and he was very responsive and helpful in getting me the deal I wanted . They all made the process quick and easy, Thanks again .
Sep 24, 2019
Response from current dealership:
Thank you for the great review Jeremiah! We are happy to hear that everything was a success and Phillip was helpful in your purchase. We appreciate you!
Mar 8, 2019
They were great to work with! This was my first time purchasing a car and Michelle was nothing but helpful and understanding the entire time. Highly recommend!!
Steve Bowers was the one who sold me my car and I had a great experience with him! Before I ever came he was very quick in responding to emails. Like within minutes. In person he was very nice, friendly, wasn’t overbearing. I had to come back to the dealer to get a license plate put on my car and he gave me a loaner to drive around for a few hours so I didn’t have to sit in the lobby for 3 hours. I will definitely recommend him and this car dealership to others!
Aug 3, 2017
Salesman, Steve Bowers, returned our CG request for contact in about 5
minutes even though it was after 9 pm. Our in-person with Steve was
wonderful. The car was ready and cooled when we arrived. He answered all
our questions, was very patient and knowledgeable. Steve never pushed for
the sale and was always respectful and helpful. Got a great price for our
trade-in, too!
Dec 15, 2015
A sales person responded very quickly. She also answered my questions and even sent me a video of the car, since I don't live close to the dealership.
Nov 15, 2014
I called this dealer and gave them all of my personal info and told
them about my trade in and where I needed to be on payments. I
live about 40 minutes away so I wanted to make sure that I was
not wasting my day and gas by driving there. They assured me
that they could meet my criteria and could assist me. I drove up
to the extreme dealership in Bloomington IL. and test drove the fj
cruiser . we then sat down to do the paperwork and they lowballed
me on my trade in and wouldnt budge at all on their price. when
they came back the payment was 150.00 over what I told them I
could afford.no deal , complete waste of time.GO SOMEWHERE
ELSE !!!!!
