Northwest Chevrolet

Liz was an excellent company representative. I was impressed with the dealership but unfortunately the vehicle was not for me.

They were awesome Liz was very helpful friendly. I didn't end up purchasing the van just wouldn't work out with my trade in but I appreciate there approach. Also 2% less than taxes is worth the trip to their shop

They kept in communication and Liz sent pictures videos. They were amazing!

Very professional and courteous.

Tinely response, very friendly

Just talked over the phone. I don't like that when there is a vehicle listed with no price. if your going to post a listing it should be complete with a price.

The best car buying experience I have had. No pressure, very helpful, took less than 2 hours.

Liz helped me with the purchase of this vehicle and she was a joy from start to finish. I would highly recommend the entire northwest Chevrolet team

They sent me a wonderful personal video of the vehicle.

Amazing sales team! No sales pressure experience

Very friendly and helpful by doing a walk around in details and then sent me a video of the whole thing. Thanks

They have been very responsive to my questions. Still working on a a purchase agreement.

Started working this deal Saturday night. They looked at my very low mileage Corvette, ran the vin for all the option. We were short on time, so left and would continue the deal with a phone call on final numbers. They left a message saying the appraiser and General manager is offering xxx for my trade in. I called back to confirm the deal. Another call back to me to confirm again. We set the time for 11am Sunday to sing papers. Preston, our sales man, came in on his day off to complete the deal. After driving the 53 miles again, we sat at the table waiting for paper work, then Hunter, (Manager?) Decides we wants to change the deal by $2500. Again, I have the full message and pricing on my cell, yet the pull this??? Very clear deal,,, Hunter didn't even have enough respect for either his salesman or us, to talk about his bate and switch style sales. Classless. Preston, my salesman was a nice man, and I hope he finds a job that respects his time, and the time of clients.

By far one of the best dealerships on the internet! Very quick response, so polite, professional, and personable!! They genuine care about their customers, finding the right vehicle by going above and beyond in getting the information requested and doing the right thing by their customers. It's going to be worth the drive!!

We purchased our truck from them. The staff was outstanding and we didn't spend all night there.. we will buy from them again.

Nice guys, continue to keep in touch.

Yes Mr Glaude contacted me with a video of the truck and was very nice with his emails

Best

Went to the dealer to look at what they had. Found the truck I wanted with absolutely NO PRESSURE from salesmen. You can walk around the lot and they dont run out to you or follow you unless you need them. Excellent experience will buy from them again 100%. See Rick B.....so nice and amazing service.

Excellent service!! Thank you Rick and Justin.

Liz was great, we discussed things a few times and she was very accommodating, thanks Liz!

The dealer was great and so was the finance officer. They were very friendly and not pushy at all… I bought the truck The dealer was great and so was the finance officer. They were very friendly and not pushy at all… I bought the truck

Good experience. I'm 1.5hrs away from McKenna and they addressed a lot of my questions over emails, messages and phone. When I decided to drive down, I was very confident of buying the vehicle I wanted (albeit the test drive). The one feedback I have is that the vehicle could have been cleaned more thoroughly - compared to what I saw with other dealers.

Dealer communicated initially but didn't even try to negotiate price and once I asked him what the invoice price was on the car he avoided the question all together and that was the end of it. Haven't heard back.

Great experience very helpful

The best customer service, Ms Smith replied to all questions i have.

Nice people to deal with and saved a bunch of money on taxes.

Wendy was quick to respond and easy to work with. Truck was sold a day before I could get time to go see it.

Very much liked the way they did business.

Very helpful, no pressure

Michelle Smith was very helpful with collecting and sharing information I requested. Thanks Michelle and Northwest Chevrolet you did a super Job!

Wendy did a great job of following up on all my inquiries.

Prompt response, should I buy will visit the dealer

Yes ... they didn't have what I wanted in my price range. But I'm satisfied with the interaction.

Great response and while the vehicle I was looking at was sold, they were great to deal with.

They had the truck out and ready for me. Very nice staff. Clean showroom. Highly recommend!

Very helpful.... Stayed late to make sure we had a chance to look at the vehicle we were pursuing... Very kind and low pressure

Nice place! Enjoyed the experience. And the drive out there was a nice drive.

Dealer responded quickly and answered all of my questions.

Amazing people, very nice and genuine. I would recommend to anyone

So far everybody there has been just great.

I purchased a used 2016 Toyota 4Runner TRD Pro. Richard from Northwest Chevrolet contacted me promptly and answered my questions. I drove almost 2 hours from my house to look at the truck which was in excellent condition, did a little negotiating and was pleased with what they offered. Plus sales tax is only 8.2% which saved another $700. I would highly recommend the drive and Northwest Chevrolet

Very nice dealership. The people that works there are very friendly. My Ford F-250 is just Beautiful, good price and low mileage. Thanks CarGurus

They said the truck didn't pass their inspection, I was very interested in it.

Got back to me right away responsive to questions very friendly

Great website, helpful staff.

Responded quick

It was a very frustrating and trying experience. Dealer (mgr.) offer low ball trade-in amounts against their vehicle. I already knew the actual value of my vehicle; both low and high “book.” The figures I was shown were thousands of dollars less valuation on my vehicle against their vehicle. It was perplexing as to where the figures I was viewing were “coming” from;

Manager responded right away and a sales person contacted me shortly after. Staff were friendly and had the car ready for us upon arrival. We felt welcome and all questioned were answered promptly.

Friendly and helpful. Answered my questions and didn't waste my time. Will probably go look at the truck this weekend.

No pressure and respoded when I sent email from cargurus. Did have to call several times to get answer to question after the sale.

Good experience ended up buying from this dealer the salesman Preston was excellent. Car was brought around for our inspection ahead of our arrival. After meeting with many other car dealers, this dealer happened to have almost exactly what we wanted and we drove 2 hours to find this dealer we made the purchase, (hind site- we shouldn't have informed the dealer of coming so far as it made it tough on negotiations for us to reach the lowest final price, as they knew we came a long way). Only a couple of negatives 1- they ran our credit history without telling us up front- not good practice but I think dealers do this all the time. In our case, we had an all cash purchase planned and when they run your credit, I think they can misjudge you as a legitimate buyer or not, this likely limited the level of negotiation in general because they think you have fewer options credit wise and not likely to have many other buying choices- that strategy is bad practice especially when buyer brings in an all cash offer. Negative 2-The typical extended warranty "push to purchase" was unusually strong - almost caused us to cancel the entire deal right at the very end -they need to cool that a bit.

Good pricing fast and straight forward

Easy to work with, and the paperwork was quick and easy.

Great people

The dealership worked with me on a great deal on my C7. No pressure and made sure all my requests where answered and or provided for before I left with my car. Highly recommend them!

The dealership responded quickly, but I never heard from them again. I had contacted another dealer on the same day...and ended up buying from them. I am an out-of-state shopper, if it matters...

I was just looking. I had an appointment to see another truck two days later. They let me look. No pressure. They let me drive the vehicle and would have let me walk away. I had to ask for a ballpark figure. The deal was so good I asked them to run the real numbers. They gave me top dollar for my trade and discounted a vehicle already rated as a great deal. I had my own financing. They beat it. I couldn't take the truck until the next day and by then they had found an even better rate. They threw in extras. By the time I was done I had way more truck than I started with and a lower payment than I walked in with. I have to take her back next week so they can finish dressing her up. They're giving me a loner car for two days. They said they have to try harder because they are out of the way. Buying a vehicle for me is generally the most horrible experience. Not here. It was actually fun. Nice people who worked hard to give me the best deal I've ever gotten. I'm telling all my friends and coworkers. It's worth the drive. After I return to New Mexico I would be willing to drive up to get another truck. But considering the one I got it will be a long time before I need to or have to. Do yourself a favor. If they don't have it let them find it for you. I never write reviews but this was so awesome I feel I need to let people know.

Im neutral when it comes to buisness dealings. The car was sold before I got to test drive it even though I made an appointment. Fair game is fair game and the other guy got to it before I did. Luckily, I found a better deal and a better corvette in terms of both price and paint. So Im not upset and on top of that, they were still willing to work with me and allowing me to use their dealer property as a place to drop my Corvette off that I ordered from another state. That is very kind of them cause they could have charged me but didnt like some places would. Liz is fun to talk too as well and very polite and looked out for me even with the deal I was making other than their dealership. She even picked up the phone when she was in bed. Oops on my end but still had a great conversation.

Dealer contacted back right away. Service was good, but when I asked about working out a price on the corvette dealer said price was firm and couldn't go any lower than what it was listed for. I purchased another corvette from another dealership. A week later the same corvette lowered another thousand dollars.

It's a drive to McKenna from Seattle. Went for a test drive and have been trying to set a deal with this dealer no luck yet.

Contacted and followed up.

after setting up and appointment and confirming that the veh was still available the morning of the appointment, I drove the 20 miles to test drive the veh. When I arrived to buy the veh I was told that the vehicle had been sold the night before. when I asked why she did not told me it had been sold (saving me a trip to the dealer ship) she would not answer and said don't worry "I have good follow up skills

Were still working eith this dealer, they have been great to talk to and seem interested in what we want.

I didn't buy this specific car but I asked for extra pictures and they were very helpful with any requests and reached out to me promptly.

They were very responsive but not aggressive and prices were very competitive. Worth the drive!

At this point, Liz in sales, contacted me immediately. I've submitted an application for financing and will get in touch with them as soon as I can. We/I will proceed from there and hopefully be able to work out a deal on this 2011 Jeep Wrangler Sahara.

Dan is a great guy to work with. I would have liked to have gotten more for my trade but it is what it is. Overall the dealership is great.

Super trustworthy dealership, no pressure sales, great vehicle selection. We purchased an of Scion xB and couldn't be happier with the process. Thank you!

found many car and trucks with lower mileage for less things wrong... said Malibu was owned by little ole lady, not true when I checked the car fax, which they didn't offer. Yet the person is nice enough....

Tom was great!! Appreciate how everything went!! I got my little mini-me! Thank you!

good

Fast, and helpful response to all my questions.

Good

Good

Good people to work with.

Spoke with a guy name Brad he made no attempt to work with me at all. I don't know what the situation is with the numbers over there so I could not tell if he was being an A-hole or just couldn't make the deal happen for what ever reason. Anyway I'm still looking. This particular truck is what I want.

The new staff was not as knowledgeable as needed, but the management made up for it, a manager by the name of mark really came through to help and fix bumps along the way with the vehicle I purchased, I would recommend them to my friends.