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Northern Kentucky Auto Sales
About Us
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Today 9:00 AM - 8:00 PM (Closed now)
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137 Plaza Drive
Cold Spring, KY 41076
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Nov 17, 2025
My wife and I drove up to see a truck on a Sunday because they're advertised hours say they're open from noon to 5:00 no one was there I left a message no one called me back I put a request in about the vehicle on Monday I heard back saying they'd answer any questions I responded with my questions and to schedule an appointment for the next weekend to try and come look at it again zero response until the day of Saturday telling me that the truck was at a different location than the one it was listed at which is farther from me as I was already in route to look at a different truck that I had scheduled an appointment for and still answered zero of my questions about the truck nor did they return a phone call I made or a phone call that my mechanic made to ask the same questions. I would not recommend this dealership because if they can't get back to you and answer your questions what are they hiding
Nov 6, 2025
very professional and helpful
Jun 9, 2025
Great
Show older dealer reviews 65
Mar 2, 2024
Excellent
May 28, 2022
Good
Oct 20, 2021
The dealer replied the same day that was great
May 30, 2021
Very informative above and beyond professionalism. They answered all of my questions with credibility and sincerity.
May 4, 2021
Great fast response
Apr 21, 2021
I didn't really deal with this dealer. I'm sure they are great. They had prompt communication.
Feb 10, 2021
Very professional, the car was ready for me to drive as soon as I got there. I made the decision to purchase same day and they make it quick and easy for me!
Sep 7, 2020
they responded right away were very nice sent pictures would buy a car from them
Jul 23, 2020
I did everything over the phone and it seemed like a very easy process. After analyzing their fees and taxes I ended up not wanting the car. They wanted to charge me over $1500 for taxes and fees. While their competitors were charging $800!
Jul 14, 2020
Great customer support - thank you.
Nov 13, 2019
I was contacted by two different sales reps, neither of which answered my questions. No address or phone number was given.
Oct 20, 2019
Julius gave me all the information about the vehicle I asked for and wasn’t overly pushy about getting me to see the car. Ultimately we decided a junked title wasn’t attainable for us and went another direction but we appreciated Julius’ help!
Sep 19, 2019
Bought a car there and trust there lot and warrenty
Jun 13, 2019
I called the dealer they answered some of my questions. I called back and texted back asking for more information, the dealership never got back to me. Poor costumer service I was very disappointed in the dealership.
May 7, 2019
I contacted them via email, and they responded very quickly.
Apr 3, 2019
Very responsive very nice description
Oct 10, 2018
Very detailed about vehicle history. Honest and upfront about any issues with vehicle. Shows you before and after pics plus what they have rebuilt on the vehicle in detail.
Jun 13, 2018
Brian was really helpful and really appreciated the time you spend with me
and the idea I brought forth and I really thank him for his time thank you
Jan 29, 2018
Yes they informed me the car had sold
Jan 30, 2017
I requested a Carfax report which was sent immediately.
Dec 1, 2016
E-mailed me back quickly.
Nov 27, 2016
Dom, was excellent to work with. Go Buckeyes!
Oct 26, 2016
Very helpful and honest. We didn't buy the van, but I would contact them again.
Apr 22, 2016
Quick response but then nothing when I asked questions. Avoid at all costs
Mar 4, 2016
Good
Feb 8, 2016
Very responsive to emails. Very
courteous and professional.
Nov 2, 2015
High price, with high miles.
Sep 2, 2014
They were honest about the car, and why was it so cheap... Because
it was in a flood, and there was lots wrong with it, but didn't want to
take the tie to fix them...
I emailed this dealer about one of their listings. They replied
promptly with clear answers to my questions. Turned out car I
was interested in was a water-damaged salvage car. Dealer
openly disclosed this fact which I'm sure they are required to do. I
wasn't interested further so I can't go plus or minus stars beyond
average =3*.
Jun 30, 2014
Initial call returned, then never heard
from them again.
Jun 26, 2014
Answered all my questions.
Jun 14, 2014
They followed up but I haven't yet. Very
quick responces. Very friendly.
Jun 10, 2014
Dealer called and followed up on all questions and concerns.
May 31, 2014
Very helpful, very knowledgeable
Apr 15, 2014
response for dealer was great
professional and informative
Dec 9, 2013
responded quickly to my request
Nov 27, 2013
It gives you great Idea about car and prices
Sep 30, 2013
Ok
Jul 13, 2013
They followed up but I didn't.
