North Shore Honda

Very professional. Vinny F. helped me and he was very respectful and personable and reasonable. I would recommend anyone to go to him when purchasing a Honda.

Was a pleasure going to north shore even though I didn’t buy the vehicle (yet)

I got my Honda CR-V from them and the gentleman Jerry was great. My car not only has had everything checked to make sure it’s to its top functionality the also offered to help put my back windshield wiper on the car. If I would recommend this to other I would not only recommend Jerry I would let them know about the great service and patience that I had. Thank you guys I love this car

Excellent

I really liked this car and I see that it still has not been sold. However, I don’t like the fact that the dealership charges more if you have your own financing or paying with cash. I do not blame this on the actual sales person, as he (Chris) was very nice. I know he needs approval from Managers to waive the fee. I understand that dealers make money off of the financing, but this is not fear for me as the buyer, who already has financing. Then, since I saw the car was still available I decided to check the rate I will receive for financing through Honda. I was approved, but of course Honda does not tell you the rate received. They leave, so you have to come in and haggle with the dealer. It is really annoying. I have driven Honda’s for years, but this process has left me now looking at other car/dealers that are not Honda, but can provide similar features.

Really helpful, walked out with a car in a few hours. Will definitely go there again in the future

If I could give this dealer zero stars I would. I contacted them about a red Honda Odyssey I was interested in. They told me the car was totally available and ready for immediate pick up several times. Then as I got to the dealer which was an hour away, they called to tell me that two days prior someone put a deposit on it. I turned around and went home. I was then contacted by two more sales associates the following days telling me that the car was available. When I asked about the deposit they said they would check and no one ever called me back. Your typical bait and switch. I even negotiated a price for the car with one of the sales associates on the phone on my way to go sign papers.(or so I thought) Only to be told I couldn’t buy the car. I would never deal with this company ever again! Scam!! I even have an email from one of their associates telling me the car was ready for pick up immediately.

Very responsive customer service, road test scheduled, they had 2 2016 crv’s that meet our requirements. Unfortunately both cars had extensive cosmetic damage. One car had undergo repairs but the cosmetic repairs were not done properly; so we skip it. The other car had a lot of cosmetic damage; still had to go thru cosmetic repairs but it was not the interior color we wanted. I was very straight with buying car without finance; so they quickly provided a price out the door. Unfortunately no deal due to not having the car we were looking for.

Jose in the CPO group was very helpful and low pressure and his follow up was excellent. Eddie in the Finance group was very knowledgeable and accommodating. There vehicles are in outstanding condition and they truly perform the multi-point inspection. The CPO vehicle I purchased had it's front and rear rotors and brake pads replaced before it was listed for sale. Trustworthy dealership.

Experienced sales person helped me find the answers I needed.

Got in touch with me via email immediately.

I chose to lease elsewhere, but the staff at NSH were quick to answer my questions.

Corey is the kind of salesman you want to avoid! Deceptive practices are the name of the game at this place! Very rude with no respect for your time. Will say anything to get you to come in and then try and up-sale you because the car you were coming to see off course is sold!

They may not be on a main st but waiting till later to stop by is a mistake my dealer Anthony and the entire staff are team that helped me rectify a bad deal from the stores that are on the main strip ,Jason in pre owned helped a great deal in saving me a lot of money and makes what should be fun ....fun thanks guys

Knowledgeable people.

From the minute I walked into the showroom to inquire about a used vehicle, the service provided to me exceeded all expectations. Regardless of my financial situation, the salesmen at North Shore Honda treated me royally with expert knowledge of their used cars and opportunities to test drive without pressuring me to purchase. Not only were they professional, they treated me with the utmost respect and were patient every step of the way. Their pricing is fair with no hidden fees and no pressure to buy. When I picked up my car it was prepped with the utmost care. It looks and drives like a brand new car! I am so greatly appreciative for their hard work and courteous professional service. The salesmen treated me like family and I know I have found my dealership for all future service and car purchases. Special thanks to Carey, Rich, Noelle, Jay and the wonderful team at North Shore Honda. I love my new car!

I’m disappointed with my experience. I emailed the dealer ahead of time and asked if the car came with a backup which is a must have on my list. The internet manager confirmed the car included one. I went to the dealer, test drove the car and then realized there was no camera. A simple request with an easy answer became a giant waste of time.

I put a deposit down to hold the vehicle for me when I was able to come test drive it. Only to receive a call the day before not to come in and they were going in a different direction with the vehicle . My money was returned to me but later I found that the vehicle was sold. Not happy

Good communication throughout our vehicle search.

Quick contact, but didn't end up working with them

Strange place ... buyer beware. The price of the vehicle is not the price. The actual price is 10% more which they assume you will put down. High presssure sales especially if you are shopping near end of a month. We walked away even tho the car was nice - something felt “off”.

They did contact me back but the vehicle I was interested in was sold already.

Car was no where near advertised price $33,900 but salesperson was honest about ADM and did make the effort to contact me.

All Listings from NORTH SHORE HONDA include and reflect a 20% Deposit. Their Cars Are Not as cheap as they appear. The salesmen were acting like its not a big deal to advertise that way. Just remember to Add 20% plus other fees stated in their fine print to find the cost of the car. BEWARE.

Knowledgeable and courteous

The dealer uses deceptive advertisement practices by advertising a lower price and adding 20% if the buyer is not financing with them.

Bad experience!!!! 2 different people from this dealer contacted me within minutes of each other. I thought that was great, both spoke to me about the vehicle and I agreed to come down later that night to view the vehicle, both said they'd be there. When I arrived neither person I spoke to was there, but I understand that things can change. The car was not ready as they said it would be, in fact once the gentleman went to pull it out for the test drive, the battery was dead and he had to jump start it. Then he proceed to tell me that we can do everything today but test drive the vehicle because he wasn't comfortable with the lights that came on once he started it. I can understand that part about not being comfortable with a test drive do to the warning lights that came on but why would I want to proceed without driving the car first?!?! My biggest point of contention was the price. They advertise the price as $19,997 online but neither person that called me explained to me over the phone that the price was after 20%down and must be financed through you. If I had been told/made aware of that from the beginning, then I would not have waisted my time nor my gas driving down to this dealership. The gentleman did explain to me that it's listed on their website... I located it way down at the bottom of the page. Lastly, the milage has gone up considerably (about 6,000) since they've had it with no explanation as to why.

Even though we did not end up buying a used car from them, they were very polite and helpful.

Trying to showcase a product that is already sold. Will never let you know until you visit them. Bad experience

Watch out for all the fees and the conditions. You must finance the vehicle with them or the price changes. Once you add all the fees and finance charges, the vehicle was $3000 higher than any other vehicle I had looked at. Sales manager said he would call me back in 20 minutes......that was 4 days ago and no call back. Pretty bad when the manager doesn't call you back......

Excellent experience. Look up Andrew as he was fantastic. I live in upstate and he actually came in on his day off to make sure everything went smoothly. Great guy to work with and the dealership is looking to sell cars not squabble over pennies.

Very poor. Almost immediately after I completed my test drive and expressed interest in the car, the dealer's salesman and the person identified as the used car sales manager began a long story about why the the price shown on Cargurus was not the actual price, if I wanted to pay cash. In addition to a large increase for a cash sale they added exorbitant transportation and dealer prep charges. They represented, falsely, that these increases are required by all Honda dealers. When I asked for the bottom line on their actual asking price they calculated a price that double counted their cash premium.

I called & made an appointment with Cory to see a certain car. I got a follow up email from him, and then 2 other managers. I confirmed the appt the day of, and he thanked me for confirming- "I really appreciate that." When I got there " Oh Cory left for the day", I said " What!!?? He knew I was coming!!" So they were hesitant and then said, well he's the internet mgr & he would have just referred you to someone else. So another guy goes to take me out, but he couldn't find the keys. So he takes me out while another guy looks for the keys......The interior roof was pulled down 5 inches and it was filthy, inside & The motor. I just started walking away. I turned & said HOW could this car not be prepped when he knew I was coming????!!!! Horrendous! EPIC FAIL.

They are not co-operative at all.

Had no faith in me!! I'm no my credit score is kind of low but the guy didn't even try!! I was looking @ a honda accord 2008 that they selling for 14,000 he said i wouldnt get apporved!! I went to Honda city in Levittown and Chafik (sales person) and Marie (financial manager got me a 2010 Honda civic with my credit!! Needless 2 say don't go 2 north shore Honda!! If your looking for a Honda got to Honda city they will do there best to get you a car!!

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Salesman had an indifferent attitude.

Gary the salesman was pleasant, the finance manger forced us to buy an extended warranty and inflated several fees..