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Norm Reeves Honda
About Us
Why choose us for all your automotive needs? Norm Reeves Honda Superstore stands out as an exceptional choice for purchasing a new or used vehicle due to our extensive inventory and commitment to customer satisfaction. Whether you’re seeking a brand-new Honda model or a reliable pre-owned vehicle, Norm Reeves offers a diverse selection to meet a variety of needs and budgets. Our transparent pricing and competitive deals ensure that customers receive great value, simplifying the car-buying process, making it straightforward and stress-free. And this is why we’ve been recognized with the Honda President’s Award for outstanding customer satisfaction. It’s different here, we are YOUR DFW Dealer.
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Today 8:30 AM - 9:00 PM (Closed now)
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7551 NE Loop 820
North Richland Hills, TX 76180
Our Amenities
- Beverage and Coffee Bar
- Comfortable Waiting Area
- State-of-the-Art Facility
- Certified Technicians
- Knowledgeable Service Advisors
Media
Service Info
Service Hours
Dealer Reviews
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Apr 17, 2025
Sales person Jerry was very nice no pressure. I loved the car, was excited to purchase but was a problem with the ignition w/key. You had to push very hard and turn key. The only way I could make it work was lean on stirring wheel and bend my arm at elbow and push hard to start car. I wanted the car but no way to not be able to start it unless I could just turn key. I think 5 star accurate can not say anything negative about dealership. My husband could start the car and the salesman could start the car but I had difficulties because the key had to be pushed in very hard. Other than that I would have drove the car home that day.
Jun 12, 2024
Great experience. Unfortunately, the vehicle was not available.
Show older dealer reviews 107
Sep 16, 2022
Got emails very quickly (late at night), and follow-up phone call in the morning. They just did not have the vehicle I was looking for in stock.
Aug 27, 2022
honest, best service and price
Feb 24, 2022
Quick, easy deal. Car was as stated. Gave me a “good price”, considering the current car market. Very satisfied. Salesman was great and easy to deal with. Would buy from them again.
Nov 27, 2021
I called them to ensure the truck I wanted to look at was available before I made the 1.5 hour trip to the dealership. Salesman told me it was, that “he had just put eyes on it”. And I told him I was on my way. I drove 1.5 hours and when I arrived the salesman told me “oh that one is not available but I thought you would be interested in one of the other 5 trucks we have available”
Oct 24, 2021
Worst salesman service given. Aggressive tactics, literally did the good cop bad cop routine, and hidden fees not listed on sticker price. $1000 markup on used cars just because they can. Nightmare to negotiate the fees that you shouldn’t pay off so we just left.
May 18, 2021
Yes, they are still in contact
Oct 7, 2020
Still working with the team at Huggins (my credit is not the best but you don’t realize that until you’re trying) but Yvette has been very helpful as well as Jacob the salesman and Jessica Cruz who followed up. Keep up the good work guys and thanks for being so helpful
Jul 7, 2020
I inquired about this Jeep, and they responded back that it had sold. They offered to help with other vehicles on their lot
Apr 23, 2020
Great
Mar 8, 2020
Prompt response times
Feb 16, 2020
Great service
Nov 9, 2019
Thanks Huggins Honda fir my purchase. The process was really easy and fast. I will do business with you again.
Oct 17, 2019
I was surprised at swiftness of getting in getting out. They had exactly what I wanted without any haggling. Highly recommend.
Aug 29, 2019
Salesman Joe Hoch was outstanding. Every there was friendly. I bought the car.
Jun 3, 2019
I got great help from Gus & Theo! Thanks Gus for all of the pics and Theo for bringing me on a test drive.
Mar 23, 2019
Jorge was wonderful to deal with, ended up not buying this car, but would recommend Jorge & the dealership, great experience!!
Feb 16, 2019
Very professional
Worse dealer experience I've ever had wish there
was a negative star rating. betrayed my trust I
told them that I was on my way with cash to get
the vehicle from East Texas and they sold it out
from under me. I waste a half a day off from
work driving up there didn't have the decency to
tell me that was sold till I made it to the
dealership avoid dealing with them at all costs.
I worked with Jorge Garcia to purchase a used CR-V EX with a trade in for my daughter.
Jorge was very professional and gave us a solid review of the car's operation. I believe
our deal was fair and the buying process was quick and very thorough. This included our
transaction with Eric in finance. After test driving two cars and purchasing the car my
daughter preferred, we were out the door in two hours or less.
Jan 10, 2019
Salesman not willing to try and work out a
deal. Salesman did not ask what payment I
needed to be within or the price I wanted to
pay for the 2017 King Ranch F 250. He just
offered 35k for my trade which is valued at
40-45k.
Dec 26, 2018
Sales person Nume is excellent. she spent enough time explaining all the vehicle features and helped me in finding right car for my family. Good response and knowledgeable.
Oct 24, 2018
My sales person, Casey was friendly. He took his time explaining everything about the car and working patiently through the process.
Oct 12, 2018
Great experience!
Sep 6, 2018
Although I am currently not going to be ready to purchase a vehicle until after the first of the; Jim was kind and friendly. He said he would put me down to be contacted in the new year.
Aug 23, 2018
Jim was great. I'm really happy with my purchase. :)
Aug 13, 2018
Way over priced!!! Sale man likes to talk down and be very rude and unprofessional. To many games. They say a no hassle dealership but on the vehicles on the lot every one is $5,000 over priced. Make sure you are rich and like to argue if you choose this Dealership. I could buy anything that’s on the lot and the salesman talked down to me saying I should pick another truck that I couldn’t afford that one. Don’t make the mistake, so down the road to some one that appreciates your money and will give you a fair deal.
Aug 6, 2018
Great dealership great salesman. I have purchased a vehicle from them in the past, hope to again
Jul 12, 2018
Great experience! I negotiated the price on the phone, went to the
dealership for a test drive and put down a deposit on the car. We were
in and out of there in an hour. Salesman Alex was helpful and honest.
Jun 8, 2018
Prompt
Apr 22, 2018
Quote for very high price. I can brand new for 41k out the door.
This is not worth more than 35k since it has lot of miles
Mar 14, 2018
Nice people they gave me good deal.
Mar 5, 2018
Professional and helpful
Feb 28, 2018
They call me for apointment and all
But when i get to the dealer the car was sold days ago
Feb 2, 2018
experience was good just ended up not liking the vehicle
Oct 23, 2017
Quick contact, nice folks...
Oct 11, 2017
The best experience to date with buying a car from a salesman! We had a good test drive experience and no pressure in any aspect of the sale.
Apr 21, 2017
Very professional. Positive experience. I
purchased the car.
Nov 11, 2016
Good Service, minor wait time.
Oct 15, 2016
He was very helpful and made sure I understood my options
Sep 29, 2016
kept in touch. vehicle sold
Sep 27, 2016
The sales associate and sales manager were very easy to speak with. I felt at home and even though j did not purchase, they helped me as much as they could.
Sep 25, 2016
Wanted too much for a vehicle with almost 20k miles. Tried to justify price
with leather trim seats that I believe is factory standard vinyl. Tried to lowball
me $1000 on my trade-in before even looking at it. Did my homework on
CarGurus to get an idea of what kind of deal I could negotiate. Get pre-
approved thru your bank or credit union....you can save yourself a lot of
haggling in the long run
Sep 14, 2016
Car was sold at auction, even though it was listed
Sep 13, 2016
Great service.
May 29, 2016
Great job! This dealership always stayed in contact with me.
May 3, 2016
Ended up going with a different(free) vehicle, however this location was very helpful, accommodating and professional. Highly recommend it. Will be coming here in the future.
Apr 29, 2016
Price was much higher than any other.
Apr 9, 2016
Over priced vehicle compared to
similar ones with similar features
and similar miles.
Apr 8, 2016
we asked Jim about specific cars with moonroofs, and he said he had many,
to come see them. we drove to Dallas from Austin and he didn't have any,
but said Oh, you can add a moonroof to any car for $1100. We left; what a
waste of our time. Quintesential used car salesman. Would never deal with
him again.
Mar 3, 2016
Jim Totten was very polite and helpful during our first phone
call. We have since talked 3 more times and he answered all
my questions and offered further info on the car I was inquiring
about. He did not push me or do a hard sell. I drove 45 miles
to buy my car.
Dec 6, 2015
The dealership tried to sell me a
car that it leaked in the trunk.
They where very unprofessional!
Nov 22, 2015
When I got there they could not open the doors
with the key so Santoes ( sales man )told me about
the Honda civic . He never pushed me mad was
very curdious. So I bought the civic ,they fixed any
problems the car had before I got to drive home. I
highly recommend to buy a car there. Thank you
Nov 2, 2015
The vehicle was very dirty, I had an appointment to see this vehicle but when I arrived it was not available, the sales man shows me a different car
Jul 18, 2015
Great customer service, easy sale
Jul 12, 2015
Bought the car!
Jun 2, 2015
They couldn't find the car when I
went out to look at it. Very
dissapointing for a 45min drive
each way. Apparently the picture
did not accurately represent the
vehicle they were attempting to
sell.
May 29, 2015
Dealer tried to sell a car that was still in
the shop...didn't mention that in the car
profile
Apr 18, 2015
Talked with them but did not buy.
Mar 16, 2015
A+
Feb 5, 2015
I looked at a car on cargurus.com and then looked at the same
car on their dealership web page. The car on cargurus.com
showed pictures of damage to the car. The pictures on the
website showed no damage to the same car. That made me
very wary and I never went into the dealership.
Jan 5, 2015
Great and friendly service, they were not too pushy on getting me to buy, but left the decision to me which I appreciated. Great overall experience.
I called to check availability on a
vehicle. Spoke with Austin and was able
to work out a deal over the phone. Went
in an test drove the vehicle. And
purchase it the same day. Great
customer service and finance
department was exceptional as well.
Everything was exactly how it was told
over the phone no hidden fees or
additional cost. I give it 5 stars for how
smooth the process went and 4 stars
only because I didn't notice until I got
home there was no spare tire in the
trunk.
Nov 24, 2014
I sent two personal E-mails asking specific questions and
received only programed responses.
Nov 6, 2014
Website was not up to date.
The vehicle was sold several
days prior to my inquiry.
Sep 23, 2014
Real good people to deal with and they go out of there way to make you fill at home..
Aug 21, 2014
Best service and sales staff on the planet. They really helped me with everything and getting approved for my loan. And they really cared about me. I don't see this kind of customer care that often so I'm giving them the best rating possible. AAAAAAAA++++++++
Jul 5, 2014
Wouldn't come down to my price. Bought elsewhere.
Aug 4, 2013
Excellent. No pressure and very helpful.
Dec 14, 2012
I emailed them on a specific used car, and asked that I not be called - A simple email of the price and confirmation that the vehicle is still available would have been sufficient. In all I received 4 calls from 2 different people, neither of whom had apparently read my CarGurus -sourced email. They also didn't track the stock number of the vehicle with my contact info, so when they called they had no idea which car I was interested in, and neither Sales Reptile could answer my simple questions. Very poor way of securing my business, which I took elsewhere.