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Napleton River Oaks Kia
About Us
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Today 9:00 AM - 9:00 PM (Closed now)
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17151 Torrence Avenue
Lansing, IL 60438
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This car dealership was very unprofessional. I reached out to them involving a vehicle that I wanted to purchase. After reaching out to them, the text messages and phone calls were overwhelming. The day that I went to look at a vehicle I was told that the vehicle was at the location. I took a day off of work and drove 45 minutes just to find out the vehicle was not there at the time. Totally disappointed.
Show older dealer reviews 6
May 3, 2020
Great to work with, good communication, offered great deals and super friendly!
Apr 23, 2020
Tracked down a car for me but I found a different car that I preferred. Easy to do business with
Very prompt phone call followed up with a "real quote". Very happy with their communication.
Sep 6, 2019
Response from current dealership:
Hello, we strive for a high level of customer satisfaction in all aspects so this is great to hear! Please let us know if you have any additional questions and thank you again for choosing Napleton's River Oaks Kia!
Jun 22, 2014
Do NOT go here! We were unsure
about the car and did not want
my finances credit ran and
lowered and they ran it TEN
TIMES. Dropping his score
TWENTY-FIVE points! We sat for
an extremely long time and left
with nothing. They were very
unprofessional and rude.
Feb 16, 2014
Thank you