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NJ State Auto Used Cars
About Us
If you are looking for Cars, Trucks, Vans or SUVs For Sale in New Jersey you have come to the right place. Free Vehicle History Reports - We take Trade-Ins - Auto Financing is Available - Drive Home Same Day - Title-work and Paperwork, and Temporary License Plates - Warranty Plans and Gap is available. We have been open to the public and at the same location for over 25 years. www.NJStateAuto.com
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Today 9:00 AM - 8:00 PM (Closed now)
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406 Sip Ave
Jersey City, NJ 07306
Our Amenities
- Free Parking in Our Private Lot
- Plenty of Space to Walk and View the Cars
- Comfortable and Spacious Lobby
- Free WiFi and Desks
- Free Auto Financing Pre-Approval
- Bill of Sale, Titles, DMV Registrations, Temp Plates
Media
Service Info
Service Hours
Dealer Reviews
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Mar 13, 2026
A great experience. Easy to deal with and the car was exactly as described.
Feb 20, 2026
They added $5-6k more to the price
Im not even joking. They theprice they showed is the price they bought the vehicle and they added 6k with fees and everything
I went here to buy the above car- my salesman Andrew was absolutely amazing! From the jump he told me not to buy the car because they were selling it for parts and he wouldn’t feel comfortable selling the truck.
I went to MANY dealerships this year, and dealt with the worst customer experience ever! NJ state auto is incredible they got me in a car despite my credit report ( 531) real honest dealers who will actually work with you! Everyone there is amazing, EVERYONE. Thanks again NJ State auto I’m sending my people to you
Went in Still
thinking about it my
salesman man was
very experienced
he was well put
together my wife
was comfortable
we are definitely
recommending this
dealership the
quality of
attentiveness was
there and Mr
Andrew did not
push us to buy
something to
purchase that we
still need to go over
if we are going to
pay in cash or
finance … shout
out to nj state auto
I recommend this
place in New
Jersey Jersey
city!
Sep 5, 2025
Good service
Price on car gurus was 4,000 dollars less than what they were actually asking for the car
Sep 4, 2025
Response from current dealership:
Neil, I’m sorry for the confusion on the price you saw. Sometimes the CarGurus listings don’t update as quickly as our system, and I understand how that can be frustrating. Please reach out to us directly — we’ll be glad to go over the details and do what we can to make things right.
Nour was a great help. Didn't sugar coat anything, laid out what was possible for my financial situation and gave me some solid options. Found a vehicle that was decent and even gave me a 1k discount on the vehicle I picked. Recommend coming here! Ask For "Nour" 5 star Review!!!!!
Sep 4, 2025
Response from current dealership:
Corey, really appreciate you taking the time to share this. Nour works hard to be upfront and take care of people, so it’s great to see that come through. Glad you found a car that fit and even got a little discount out of it. Enjoy it, and thanks again for recommending us!
They were advertising a vehicle for $18,650, and after speaking with multiple people—and just before I was about to put
down a payment—I was assured that this was the correct price. However, when I asked if the price was negotiable, I was
transferred to a sales representative. Then, on August 5th, 2025, at 10:04 AM Alaska time, I received a call informing me
that the actual price was over $23,000—an increase of $4,500.
At no point was this higher price disclosed during any of my calls with their service team, on their website, or on the site
where I originally found the listing (CarGurus.com). In fact, nowhere on the website did it list or explain any additional fees
—only that the vehicle “had fees,” without specifying what they were or how much they would cost.
I have taken screenshots and recorded video evidence of the original listing, along with documentation of the
communication. The price hike was only revealed after I asked about negotiating—and just as I was preparing to fly
Jul 7, 2025
Jacob was amazing, helpful, honest, and professional. He made buying my car smooth and stress free!
Jul 8, 2025
Response from current dealership:
Thank you for your kind words! At NJ State Auto, we’re committed to creating a smooth, honest, and stress-free car-buying experience for every customer. We're glad our team delivered just that. Enjoy your new vehicle, and welcome to the NJ State Auto family!
Jul 8, 2025
Response from current dealership:
Thank you for sharing your experience! At NJ State Auto, we believe in prompt and attentive service from the very start. We're glad we were able to connect with you quickly and look forward to helping you with all your vehicle needs!
May 13, 2025
Drove up, visited dealer and car. Asked to take it out on the road with the Salesperson. Was informed that I needed to make an offer. I did. Was not sufficient or acceptable enough to allow for a test drive outside the parking lot (could not get beyond 2nd gear).
Apr 21, 2025
Just financed my first car with Bruno! Process was so fast and smooth! I definitely recommend Bruno!
First and foremost, be aware that all their cars come with a mandatory prep fee of $4,000. That’s why the car you’re eyeing seems like such a “good deal.” They can call it whatever they want, but let’s be honest—this kind of practice is shady no matter where you go.
I drove all the way from Massachusetts to look at a car, aware of their questionable prep fee. Despite this, the deal still worked for me. Since I have some negative equity, I was asked to put money down to offset it, and I complied. I paid the money, had my credit pulled, and the car was being prepped. My insurance agent was even in the process of switching the policy to cover the new car. Then, out of nowhere, their so-called “A1” mechanic magically discovered several stored codes. And guess what? They wanted me to pay an additional $2,000 to offset that issue.
My car is still under mfg warranty. Which they were not aware of. I told them that and they said to get it “fixed” and come back…yeah suuure. Stay away IMO
Feb 24, 2025
The sales man was good,just wish the vehicle was in good conditions
Nov 19, 2024
Very nice car and they are very helpful. Bruno helped me so much and made it affordable so we can get the car.
Sep 23, 2024
I saw the SUV the day before I was going to purchase it and it had no check
engine light on. I came the next day to purchase the SUV and the check engine
light was ON. Fishy...I didn't purchase the vehicle, and they did but reluctantly
retuned my money back to 48 hrs later electronically.
Sep 23, 2024
Response from current dealership:
I'm sorry you feel that way. We were selling you an AS IS, Sold for parts only vehicle for $1800 total. You were told that vehicle is sold for parts only and we returned money same day to you its your credit card company that took time to credit you. Best of Luck on your search.
May 6, 2024
Bait and switch. Car price with all the hidden fees went from $6750 to $12,500. Preposterous.
$2950 for checking car and cleaning
$900 document fee
$800 towing fee
$900 fee for paying cash
Show older dealer reviews 124
Asked for confirmation of car information twice.
Asked to make sure it was a manual rwd car. They
confirmed that information on the phone and sent
me a text message confirmation. Confirmed the
wrong information then tried to sell me on a
different car after I explicitly said to make
sure because I was driving over an hour to
see the car. Asked to speak to a manager and
they left me waiting for 45 minutes before I gave up
and left.
I dare you to post the text messages. I have them
as well.
Feb 21, 2024
Response from current dealership:
After reviewing the text messages that were exchanged and recorded phone calls it seems that you were given the actual photos of the vehicle in which you were aware that the photos on the listings were indeed stock photos. In addition in the recorded phone call you did not ask about transmission of the vehicle but rather you wanted the carfax. If you would like us to replay and repost the text messages we would be glad to. Please reach out to us at 201-200-1100.
Oct 3, 2023
Response from current dealership:
We apologize that your communication preferences were not followed accordingly. We will make note of it and update your communication preferences accordngly.
Sep 28, 2023
good
Absolutely terrible customer service. Rude and "so busy."I had to continuously call to get any
response. I finally got some sort of a "final quote." $3,000 over list price with no explanation.
Was told several times they don't usually do out of state sales. LOL. We happily walked away.
Sep 22, 2023
Response from current dealership:
We are sorry that you feel this way and would like to extend our sincere apologies. We for sure welcome out of state sales! With prices varying per region we certainly understand why clients may extend their search for a vehicle outside their local markets. We strive to compete in the current market of used vehicles and we try to extend the best pricing to our customers while trying to navigate our current economy. We appreciate your consideration in working with us.
The car was unclean on the outside and inside with old glitter all over the floor. There was some type of USB device from the previous owner still in one of the USB ports. The car clearly had damage on it that was not in the pictures despite being relatively high quality pictures. To top it off the sales person said there are no test drives on the road, only in the parking lot. That is absolutely ridiculous idk how they expect to sell any cars this way.
They also wanted to charge $3000 for a dealer prep fee which is basically just cleaning the car and a mediocre inspection which they "have to do to give the car a 30 day warranty" as if a 30 day warranty is off any use anyway.
The worst dealer I have ever been to and would not recommend to anyone
Nov 26, 2022
Very nice
If I could rate them a zero I would. Came all the way from Philadelphia and the salesman was very inconsiderate. He was rushing me and was acting like he didn’t want my business. He didn’t want me to test drive the car at all before purchasing. That right there was a big time red flag. Once I got in the car with the salesman he informed me I couldn’t take the car off the lot to test drive it. Had me test drive the car in the companies parking lot which was entirely too small. I don’t know how they do business but where I’m from that’s a big time no no. Would never recommend this place!!! Waste of time!!!
These guys are crooks !! They said my credit score was lower than it actually was they never told me the price out the door that was a big secret they were charging me 800 plus a month when car gurus rate was 480-500 for 60 months they should be audited and fined because I know it’s not just me horrible service just a clown show with a clown salesman
Mar 6, 2022
I did not like the bogus prep fees that increased the price of the vehicle. The car had been sitting so long that the battery had to be charged and that wasn’t a good sign for me.
Dealer played games about the unlisted price of a vehicle they had for sale. First off, the "call for price" nonsense
needs to stop, just list the price, there's no reason in this day and age to hide it, unless of course it's a rip off. After a
few days of waiting, I was told "they're working on a price" for that particular vehicle. Working on a price? This dealer
had it listed on multiple websites for over a week, that's really an unacceptable response in this day and age. Then
another sales consultant contacted me and told me its a website error, but STILL didn't tell me the price. Finally after
a third back and fourth they finally told me the price, which was way above book. Waste of time, played games, don't
recommend.
OTD sale price considerably more than advertised. I asked for a breakdown or information as to what this price
entailed and was told to leave a security deposit and then I will be able to see the breakdown. Keep in mind I
am purchasing out of state. I have previously purchased 3 vehicles out of state before without this type of
nonsense.
Buyer beware.
They change the price of cars by thousands of dollars every other day. One day it’s 15000 the next day it’s 18000. I don’t know where else they do this.
Apr 29, 2021
Response from current dealership:
Our prices vary according to current supply and demand. Currently due to the pandemic the supply for used vehicle inventory has been scarce, however the demand is high, therefore driving all used vehicles prices to a higher than usual costs. We will honor the price that you see the day you inquired or see in on our website.
The vehicle I was interested in was overpriced and they wanted 1900.00 in dealer "fees" in addition to the vehicle price. Salesman was cocky at times with his answers to my questions and there was nowhere to really test drive the vehicle except there small parking lot. Exit interview sales person was kind and nice he tried to help me with financing but there bank also wanted too much down and I had good credit with approved financing with my own bank. Use CAUTION with this dealership if you have to visit there.
Jul 4, 2020
Worst dealership experience ever. Highly recommend avoiding this company. Put a $500 down payment on a vehicle to have it sold beneath my feet less than a day before my scheduled appointment to purchase the vehicle
Sep 1, 2020
Response from current dealership:
We are sorry that you feel this way, however prior to leaving the deposit we do inform you that it only puts a hold on the vehicle for no more than 48 hours. Once 48 hours does pass and you do not make it to our location we do process a refund in the same form you made your payment. We generally do not hold vehicles past 48 hours due to the nature of our business.
Feb 6, 2020
very nice and professional
STAY AWAY! Worst experience.. Car was listed as $5,999 went to the dealer with cash and they came back and added some auction fees, etching fees and document fees which came up to $3,000 extra and therefore, made the car go up to almost 10k. You can't test drive the car in the small parking lot. They will rob you if you don't ask questions.. I don't recommend anyone to this low budget and scammer dealership.
Dec 12, 2019
Response from current dealership:
We apologize for the experience you may have had recently, the only fees that we charge as with any other dealers is the documentation fees. If you were looking to finance there are also taxes and interest on the loan which would bring the vehicle price higher for payments spread over time. Please give us a call so that we can rectify this situation. 201-200-1100 ask for Sam
Not the worst but certainly not the best. Some of the staff are really friendly and accommodating while others are rude.
The biggest let down of this place is you are not allowed to take the car on a real test drive. Their version of a test drive is in a back corner of their parking lot where you can barely get the car our of 2nd or 3rd gear. For this reason, even tho I was in love with the car I saw, out of principle I didnt not get it bc I don't know how it truly drives.
Apr 30, 2019
Phenomenal
Mar 10, 2019
Great
Feb 10, 2019
Was emailing back and forth about a test drive and what I needed for trade in. Sales person
was very slow to respond to my emails. I was never asked for a deposit even though I wanted
all the information so I could do the deal. I didn't hear anything back and was told someone
else put a deposit on the car and bought it. I feel like I wasted my time with this sales person. I
could have easily put a deposit if I was asked as I was trying to get all info and paperwork info
from the sales person for my trade and financing.
Feb 11, 2019
Response from current dealership:
We are sorry that we missed an opportunity to do business with you on the Dodge Neon that you inquired about. Due to the nature of the business we do accept deposits on our vehicles and from our records you were able to receive the link to leave a deposit on the vehicle. We did get numerous inquiries from various clients from all over the US for the 2005 Dodge Neon as it is a hard to find vehicle, so we did encourage all our clients to come in as soon as possible as this was a hot item. Given your situation with trading in a vehicle and test driving and financing with no money down there are a
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Jan 25, 2019
This car is very clean n its the one I’m trying to go forward with it..
Feb 11, 2019
Response from current dealership:
Thank you, we hope to do business with you soon!
Feb 11, 2019
Response from current dealership:
We are sorry that your inquiry did not get the proper attention that you required, if you want to discuss in further details please email me at Crystal@njstateauto.com
The worst experience I ever have. The price
was right at the beginning but they add so
many things that I don’t know how the
customers don’t realize theyare getting
ripped off.The price online started out at
14,450 then when I get there they tell me
this is added so now the total is 16,305. I
came there with 14,500. Cash in hand, I did
not have the extra 2000 they tell me don’t
worrie we can loan you the rest @ 0 %
interest I agree until I get to the loan officer
we’re they then tell me I must also
purchase a warranty on the vehicle for
1750. To get the loan and then I find out the
0% interest is actually 17.5 % for 2 years
so I leave I come back the very next day
with 16,400. In cash in hand they then tell
me the vehicle price went up to 17,400 I
laugh and leave I would not recommend
this place to my worst enemy thank you
sincerely Arturo be more professional about
your deals!!!
Nov 26, 2018
Response from current dealership:
We apologize for your recent experience with us. Let us make it right for you and call us at 201-200-1100 and ask for Sam. Sometimes when financing a car, the additional products along with taxes and interest multiplied over 5 or 6 years can make the overall price of any car look bad.
Feb 11, 2019
Response from current dealership:
Thank you we hope to do business with you!
Oct 5, 2018
I was Satisfied with response
Sep 10, 2018
Dealer Responded Quickly & Wanted To Talk & Set Up An Interview At My Earliest. When I Got There The Sales Representative Was Informed, Courteous And Helpful. Overall A Great Experience..
I went to the dealer trying to see the car and compare but I was turned away because I forgot my ID .In either to see their cars you have to register and somebody has to escort you at all the time ..
They are good to respond to you quickly through email and call you .
Sales people are good , I brought my friend there and I bought my 1st car
too.
Nov 26, 2018
Response from current dealership:
We apologize for your recent experience, especially being that you are a returning customer. We ask for ID for insurance purposes on our lot in the event of damage or any sort of accidents that may happen during your visit, however we do understand that you may not carry this item with you. Please ask to speak to a manager before leaving so that we can reconcile this situation.
Jul 27, 2018
They keep in contact and follow up very well.
Aug 22, 2018
Response from current dealership:
Thank you, hope to do business with you soon
Aug 22, 2018
Response from current dealership:
Thank you, if you have any more questions please do not hesitate to ask
Dealership was awful, talked on the phone and text telling them our budget and they said no problem. Drove 90 minutes to get there. Filled out all the paperwork and could only test drive in there parking lot. From minute one told the salesperson this Is what i am looking for as a monthly payment and he told me repeatedly no problem he can get me that. Did not find out the true monthly payment until right before I was asked to sign the contract and was told the payment was more than doubled what I was told. When I said something to the finance person they said the salesperson never relayed the information to them. If I would have accepted the terms I would have paid a total including interest and down payment over 17k for a 9k priced vehicle. When I told them that was ridiculous to expect anyone to pay that and bait and switch me on the monthly payments they got aggravated with me. Never ever would I return or recommend them to anyone.
Nov 26, 2018
Response from current dealership:
We apologize for any misinformation that may have occurred during your visit to us, please call us and speak to Sam to reconcile any issues that you may have with the terms
May 23, 2018
Very good
Told me they’d call me back with out the door price. Never did. I called
back and was finally told car was sold.
Apr 30, 2018
Response from current dealership:
We sincerely apologize for the experience you had with us. Due to the nature of the business the only way to guarantee the vehicle will still be available is by leaving a refundable deposit on the vehicle. Again we apologize for the inconvenience and hope that you allow us to redeem ourselves in the future.
Worst place you can ever go to buy a vehicle they lie about prices you see online i would call ahead of time before you make any trip to the location i would ask if the price online the final price for the vehicle,once you finance the price goes up maybe 4 time's as much so they can hold you forever worst dealer ship ever.
May 2, 2018
Response from current dealership:
I'm sorry to hear about your unfavorable experience. We always try our best to provide great service to all our clients. Please feel free to contact me at Michael@njstateauto.com with your current situation and I'll do anything I can to help. Sometime when financing a car, the addition products along with taxes and interest multiplied over 5 or 6 years can make the overall price of any car look bad.
The auto dealership, added additional $2000 in fees , that was not disclosed on the advertiser
Nov 26, 2018
Response from current dealership:
I'm sorry to hear about your unfavorable experience. We always try our best to provide great service to all our clients. Please feel free to contact me at Michael@njstateauto.com with your current situation and I'll do anything I can to help. Sometime when financing a car, the addition products along with taxes and interest multiplied over 5 or 6 years can make the overall price of any car look bad.
Mar 29, 2018
Dealer called and made conscientious effort to connect with my need.
While I didn't end up buying the vehicle, the dealer was quick to respond as well as friendly and knowledgeable. The vehicle was as described. They didn't not try to pressure me into a sale that day. I would recommend them to a friend.
May 2, 2018
Response from current dealership:
Thanks for the review.
Called them to ask about fees - they told me it was going to be one thousand.
Got there and they slapped on another 3k in fees. Dont waste your time - you
can't even test drive the car
Nov 26, 2018
Response from current dealership:
I'm sorry to hear about your poor experience. We always try our best to provide great service to all our clients. Please feel free to contact me at Michael@njstateauto.com with your current situation and I'll do anything I can to help. Sometime when financing a car, the additional products along with taxes and interest multiplied over 5 or 6 years can make the overall price of any car look bad.
Feb 28, 2018
I had a great purchasing experience. The staff was very helpful and pleasant. I definitely will recommend
May 2, 2018
Response from current dealership:
Thanks for the review.
Feb 23, 2018
They are good and kind I like that
I didn’t end up purchasing as the fees for the car were excessive. The $399 for VIN etching was particularly offensive. The good news is they were upfront regarding the costs and responsive to my inquiries.
May 2, 2018
Response from current dealership:
I'm sorry to hear about your unfavorable experience. We always try our best to provide great service to all our clients. Please feel free to contact me at Michael@njstateauto.com with your current situation and I'll do anything I can to help.
Jan 26, 2018
I got a good experience
May 2, 2018
Response from current dealership:
thanks
Jan 18, 2018
Dealership was easy to work with. I ultimately purchased this vehicle.
Nov 8, 2017
Response from current dealership:
Thank you and we appreciate your business.
Oct 13, 2017
They were helpful we ended up buying a car from them great service .I am happy with everything that happened there.
Oct 13, 2017
Response from current dealership:
Congratulations on your vehicle! We appreciate you choosing us and hope that we can serve you and your family in the future.
Their customer service is one of the best I have seen so far. Hats off to Jayna. Real people person
Oct 10, 2017
Response from current dealership:
Thank you, we hope to earn your business soon! Please let us know if you have any further questions
Oct 12, 2017
Response from current dealership:
Thank You, please let us know if you need anything else!
Oct 4, 2017
Sold a car i was going to purchase horrible place drove 3 hrs to be told in person that they sold it....
Oct 12, 2017
Response from current dealership:
We sincerely apologize for the experience you had with us. Due to the nature of the business the only way to guarantee the vehicle will still be available is by leaving a refundable deposit on the vehicle. Again we apologize for the inconvenience and hope that you allow us to redeem ourselves in the future.
Aug 14, 2017
Very good !
Oct 12, 2017
Response from current dealership:
Many thanks!
Aug 4, 2017
good
Oct 12, 2017
Response from current dealership:
Thank you!
Jul 26, 2017
Very quick response and courteous wild contact again
Oct 12, 2017
Response from current dealership:
Thank you, we hope to hear from you soon!
They responded immediately the lady was very professional I told her I was just getting into the market and I would be purchasing a car in approx 5 weeks.
She has also followed up to see how I was doing and still interested, excellent customer service & inter action via email
Oct 12, 2017
Response from current dealership:
Thank you, we hope to serve you in the near future.
Got auto-reply to my inquiry for price, promising followup. Followup email stated they tried to contact me, but no price given. However, they now show asking price online.
Oct 12, 2017
Response from current dealership:
We appreciate your honest review of us and sincerely apologize if we dropped the ball on your inquiry. We hope to be able to serve you in the near future.
Oct 12, 2017
Response from current dealership:
Thank you, we hope to be able to serve you in the future.
May 4, 2017
Very good experience.
Oct 12, 2017
Response from current dealership:
Thank you!
Apr 12, 2017
I made contact went all the way there they walked me around the whole lot and knew the car I wanted was not there
Oct 12, 2017
Response from current dealership:
We do apologize for the inconvenience this my have caused you. The nature of our business doesn't allow us to hold cars for any particular person unless a deposit of $500 is left, which would put a 48 hour reserve on a car. If there is any other vehicle you can find in our inventory I would do my best to make it up to you in some form of a discount or other compensation.
Apr 4, 2017
Good customer service. Not willing to
negotiate
Oct 12, 2017
Response from current dealership:
Thank you for your honest review of us. We are sorry that we could not accommodate your vehicle purchase at the time however if you are still interested in a vehicle, please give us a call so that we can redeem ourselves!
Mar 8, 2017
Very beautifully experience i will buy from them any time
thank you ezzy for make my first experience the best one
every.
Oct 12, 2017
Response from current dealership:
Thank you! We appreciate doing business with you and hope that you consider us again for your next vehicle purchase.
Feb 21, 2017
drove all the way there ,showed me everything but what I came for.finally was told the car was no longer there,all of a sudden the car had problems.was not happy!
Oct 12, 2017
Response from current dealership:
We do apologize for the inconvenience this my have caused you. The nature of our business doesn't allow us to hold cars for any particular person unless a deposit of $500 is left, which would put a 48 hour reserve on a car. If there is any other vehicle you can find in our inventory I would do my best to make it up to you in some form of a discount or other compensation.
Feb 16, 2017
Great communicating with them but the car mileage was too high for us. We subsequently found a car with less mileage that we purchased.
Oct 12, 2017
Response from current dealership:
Thank you for allowing us to serve you at the time and we hope that you consider us for your next vehicle.
Feb 1, 2017
Response from current dealership:
Thank you.
Nov 15, 2016
Incredible!!!! They were honest thoughtful and treated me like a person instead of a sale. They gained a life long customer!!!
Nov 16, 2016
Response from current dealership:
Thank you very much.
Oct 4, 2016
Even thought I called them and was told car was on the lot when I went down the car was sold. I knew from the start something was up because when I told the salesman what car I wanted to see he asked me if I was interested in any other cars. Don't appreciate driving an hour an a half and wasting my time
Jan 26, 2017
Response from current dealership:
We do apologize for the inconvenience this my have caused you. The nature of our business doesn't allow us to hold cars for any particular person unless a deposit of $500 is left, which would put a 48 hour reserve on a car. If there is any other vehicle you can find in our inventory I would do my best to make it up to you in some form of a discount or other compensation.
Michael Rodriguez
General Manager
201-200-1100 ext 17
Michael Rodriguez
General Manager
201-200-1100 ext 17
Oct 4, 2016
They are very friendly and willing to help
Jan 26, 2017
Response from current dealership:
Thank you
Aug 28, 2016
Good people
Aug 29, 2016
Response from current dealership:
We appreciate your feedback and we hope to serve all your future needs for you and your whole family.
Jun 26, 2016
Made 2 bids. Never heard back after 2nd bid.
Jun 8, 2016
Good
Oct 12, 2017
Response from current dealership:
Thank you!
May 7, 2016
Very good. The representatives have contacted me repeatedly regarding the vehicle I am interested in.Even if I do not purchase it from them I would recommend any one to them
Jan 26, 2017
Response from current dealership:
Thanks!
Michael Rodriguez
General Manager
201-200-1100 ext 17
Michael Rodriguez
General Manager
201-200-1100 ext 17
Apr 28, 2016
Called and was told the vehicle would be there for us to view after 3pm (after work). Lo and behold, was informed the vehicle had been sold upon arrival! Waste of time and expensive gas!!!
Apr 29, 2016
Response from current dealership:
We do apologize for the inconvenience this my have caused you. The nature of our business doesn't allow us to hold cars for any particular person unless a deposit of $500 is left, which would put a 48 hour reserve on a car. If there is any other vehicle you can find in our inventory I would do my best to make it up to you in some form of a discount or other compensation.
Michael Rodriguez
General Manager
201-200-1100 ext 17
Michael Rodriguez
General Manager
201-200-1100 ext 17
Mar 30, 2016
Dealer responded promptly but I decided
to go elsewhere.
Oct 12, 2017
Response from current dealership:
Thank you, we hope to be able to do business with you in the near future.
Mar 7, 2016
They aré friendly, just that they all ready saled
The car that i wanted
Apr 6, 2016
Response from current dealership:
We try our best to replenish our inventory and hope that we can accommodate your request soon.
Jan 29, 2016
is very good dealer very kind people
Jan 30, 2016
Response from current dealership:
Hi Maria -- Thank you very much.
Nov 26, 2015
Responde by phone and email
very fast . Thanks
Apr 6, 2016
Response from current dealership:
We try our best to treat our clients with the best service we can! Glad we were able to respond to your inquiry!.
Oct 16, 2015
Cant seem to get a handle on this dealer. Is Auto Auction there name, or are they really associated with the auction? The car I was looking at seemed like it was priced higher than the market, and their dealer fees seemed even higher. However, they did make numerous attempts to contact me.
Oct 13, 2015
Unwilling to give price details over the phone, which is a
warning sign of transparency issues.
Apr 6, 2016
Response from current dealership:
Sorry you were not able get a clear understanding of how our prices work. Please call us back if you are still interested in buying and we will assure you that your inquiry will be handled with VIP treatment.
Sep 22, 2015
It wasna great experience, glad we
chose them!!
Jul 19, 2015
Friendly to sell a car but not friendly at
all after you buy it.
Mar 12, 2015
Dealer responded via email quickly with an introduction and
directions.
Jan 15, 2015
I appreciate your time and effort I have found my vehicle, once again thank you
Jul 29, 2014
It ok
Jul 21, 2014
Great! A+
Jun 28, 2014
Very helpful.
Jun 12, 2014
Very friendly and quick
Jun 11, 2014
Multiple salespeople called following
the lead. Felt pressured.
May 29, 2014
Nice follow up
May 1, 2014
ok
Mar 7, 2014
Anthony Bernet was helpful, but not 100% knowledgeable of the
car details I was interested but it all worked out. Reasonable deal.
Dec 22, 2013
quick reply, professional follow up
Oct 27, 2013
Never told me they sold the truck I wanted. They let me come out
there knowing it was sold already
Oct 12, 2017
Response from current dealership:
We do apologize for the inconvenience this my have caused you. The nature of our business doesn't allow us to hold cars for any particular person unless a deposit of $500 is left, which would put a 48 hour reserve on a car. If there is any other vehicle you can find in our inventory I would do my best to make it up to you in some form of a discount or other compensation.
Oct 16, 2013
Quick call excellence response !!
Nov 12, 2012
great
Aug 17, 2012
Kriss Shah was very helpful and there was no pressure