NJ Auto Sales

Responsive. Car just wasn’t for me.

This dealership is very unique, truly a wonderful experience purchasing my vehicle they make you feel like family my salesman Ronnie was awesome, and Sandy was the icing on the cake I'll definitely be back to purchase another vehicle in the near future thanks guys.

Friendy and knowledgeable

Great service. Very helpful.

I generally never write reviews but they really deserve it. I didn't buy a car because someone else got ahead of me but the service and attention they gave me was perfect.

I bought the car , dealer is very helpful

Abe was wonderful, both on the phone & in person. He was extremely polite & knowledgeable about the vehicle during the test drive. I really liked the car, but it sold before I could get back in. My loss!

Very pleasant staff

If I could give zero I would. I called and explained that I was approved through westlake financial and they proceeded to run my credit through 3 different lenders without telling me and then they never called me back Very unprofessional

I have been looking for a particular car for some time. Been to a couple of less then honest dealers (hidden fees, bait and switch, etc.), and saw the vehicle I wanted at NJ Auto. Bottom line: they are the most upfront, honest, and easy going people I have ever dealt with. Abe took me on a test drive, and Sandy did everything for financing. Smooth and easy. They price I was quoted online was the same when I signed on the dotted line, TO THE PENNY! Integrity and character go a LONG way with me, and my experience with Abe and Sandy have that and more. Look no further folks, this is the place to buy a car!

Inquired about a vehicle, staffs responded to me promptly, haven't get a chance to go down to the dealer yet. Looking forward to work with them, hopefully will have a pleasant buying experience.

Great friendly customer service and Abe answers all emails professionally and quickly. Dealer is up front to tell you that there are no hidden fees - and there wasnt. Chose this dealer based on the overwhelming positive reviews from others, and wasnt disappointed. Would choose again.

Great experience, great service, great overall!! And we love the Audi already!

This place really took care of us....friendly and great customer service. I’m going to buy my cars there from now on!!!!

Quick response

Sold car before my approval. While waiting for the loan to go through. Sandy offered me another car and said I might not be able to get the one I want. I check the web site and the vehicle was gone. Tue one I wanted

Easy to set up appointment, friendly staff.

Great customer service answered all my questions Professionally

I did not request any information; however, I received a very professional query as to whether I was interested in a particular Corolla S. I will certainly contact this dealer when I’m ready to buy.

Yes they replied and I bought car from them .

Very professional and prompt.

This dealership e-mailed me within one of me inquiring about this vehicle.

A very friendly and pleasant ownership and staff. Fulfilled all their obligations to me as a customer. Would recommend them to my friends. Thank you

Abe was great - professional, courteous and informed

Dealer responded quickly to my questions

Best dealership i ever contact!! Great people!!

Contacted.

This dealer response to my request

Sandy and Abe were very helpful, very forthcoming. Provided 30 day warranty. Bought the car. Not a great price but a good value. Pleased so far. Mechanic vets the car next week.

Great communication, very informative. I did not buy because I was considering a 2016-2017. I may revisit if I have to.

They have been in touch and keep following up on my interest in the car.

Abe contacted me right away and answered all my questions. I’ll be there once I get my financing straighten out. Great customer service.

Immediately responded and answered all my questions.

Awesome! Sandy was very helpful. Car as advertised. Family business, great people. I highly recommend.

Priced over $1000 above market value. Then tried to add $240 to the price of the vehicle once they found out I was interested. Then they called me and harassed me,and said they would waive the $240 Documentation/filing fee If I came in and bought the car today. I’ve never even looked at the car... “thanks Sandy” I thought I was going to buy this car because of you and your high pressure sales manager I will be looking elsewhere...

I've contacted them twice about the car I found on Car Gurus, and they've answered twice. I haven't made the drive to the dealership yet but if the car is there next week I will drive to go see it and test drive.

Quick responses. Friendly staff. very helpful

Once inquired about a vehicle...promptly emailed backed

Really Nice Dealership our salesman Steven worked above and beyond the call of a salesman to get this Deal done for us we thank him very much!!!!

Great people to work with .Very organized ,made it a great expirience

Responded in a timely manner, but decided the distance was too far.

Great sales people

Fast response, answered all questions.

Fast people.....

They called me after the vehicle were sold to say, we saw your inquiry and we just want to let you know it were sold two days ago.

very fast reply. very courteous.

So far great...pick up car Nov 2 will let you know of my purchase experience

This was my first time buying a vehicle through a dealership and NJ Auto Sales helped put my stress at ease. The atmosphere in the dealership was very comforting and the staff was very friendly and went out of their way to help me. I was greeted by Sandy who was extremely polite and knowledgeable about the inventory and she also helped me weigh all my options. She was very professional and really made this process pleasant and relaxing. They have a wide variety of inventory and their cars are very well maintained. The finance manager Habby got me a great rate and made my monthly payments lower than what I was budgeting. I was discouraged because of my credit history, but Habby was able to make it happen and now I am working on increasing my credit again. Thank you NJ Auto Sales for helping me through this process and giving me a great deal I love my luxurious Lexus!!

they were very friendly and attentive

They did respond quickly to my request for information.

Very polite, very professional, even if I don't buy a truck from there I would recommend this place just on their personality.

Very good! Contacts immediately

Personally dealt with this dealership and I can say they are very friendly and helpful. Steven and Sandy where very nice and informativ about the vehicles. ***If you are looking for a cheap car you won't find it here but if you are looking for a great clean car well maintained inside and out this is the place to find it!!! The best thing about it they have the CARFAX, so you will know in detail about the vehicle and to me that's a plus. I will be definitely having this place in mind for the future and for others!!! Thank you guys!!! God bless❤️

The dealer contacted me with in a reasonable time. Upon arrival the vehicle was placed out in the open for me to inspect. I was greeted by Sandy, who went over the car in great detail. After the test drive, I made the decision to purchase it. Sandy was very professional,throughout the processing of the necessary paperwork, going over the Carfax,and I wasn't pressured into an extended warranty. .

Very nice and professional

Good communication good phone call

Great group of people, made my experience very seamless. Traveled from MD, and NJ Auto Sales made our trip worth it. Thanks Sandy!

The team over at NJ Auto Sales were very professional and friendly, I was initially spektical entering a used dealership but the service they provided put me at ease and I would highly recommend them to any consumer looking to purchase. Thanks guys!

It was a great experience with the dealership. They were very prompt in responding to me.

Great

Fast response

He did the first time but never responded to my follow-up questions

Responded quickly, extremely polite.

Very kind and cordial

Excellent

Warm welcoming and great staff

I ended up going with a different vehicle but the staff there was very courteous and repectful

They contacted me back after a couple tries by way of e-mail but after twice asking specific questions about the car all they wanted me to do was come look at it. The car is 75 miles away and I wanted more specific info before driving that far. I take their lack of response as a warning flag that there were issues with the car that made it not worth the trip. They told me the car was mechanically inspected and approved for a warranty but when I asked what the warranty was they did not reply. I asked about a discount for the worn tires in the pictures and got no reply. All they seemed to want to do was get me into the dealership. I don't do high pressure sales, period. They did finally contact me back and I agreed to look at the car again in the pictures. They did not answer my question about the warrantee but they mention the tires were not that bad soi I looked again. On second look I realized the right ear wheel was badly bent and saw it in two gifferent photos and pointed this out. I was told it was "just the camera angle. I have been appraising cars for prospective customers for 30 years and I am good at what I do so I blew up the picture and sent him a detailed explanation of the damage. I told him I would look at the car if he took 2 thousand dollars of and I have not heard back from him . I will upgrade the rating one star since they did make the effort but I will say buyer beware.

The dealer was somewhat fair, but overall we brokered a deal & I brought a 2002 lexus gs300. And I am much appreciated because of it....This dealer ok if I had to refer someone to them. ...