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Closed Today (Sun)
My Certified Used Cars
About Us
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Closed Today (Sun)
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3692 Airline Rd
Norton Shores, MI 49444
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
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Nov 11, 2025
Response from current dealership:
Thank you for taking the time to share your experience with everyone!
Good! I received both an email and a text message from the dealer giving the info I requested.
Nov 11, 2025
Response from current dealership:
Thank you for taking the time to share your experience with everyone!
Show older dealer reviews 17
Nov 11, 2025
Response from current dealership:
Thank you for taking the time to share your experience with everyone!
Feb 7, 2023
Kept sending emails.good response
Nov 11, 2025
Response from current dealership:
Thank you for taking the time to share your experience with everyone!
Apr 9, 2022
Brad and Dan were nothing short of amazing to work with!! They were very courteous, thorough, & and answered all of my questions honestly! I would HIGHLY recommend this team if searching for a vehicle!!
Aug 2, 2021
The dealership was great, even though we could not strike a deal. Cody's a really good and professional sales
person and I would recommend him to anyone else shopping for a car.
Aug 10, 2021
Response from current dealership:
Thank you for the awesome review! We are very happy to hear you were given excellent customer service from our Sales Specialist, Cody. Thank you for your time.
Cody was efficient, concise and helpful with arranging the details and sale. Great vehicle. Great service.
Jul 26, 2021
Response from current dealership:
Thank you for the five-star review! We love hearing our Sales Specialist, Cody Colson, gave you exceptional customer service! Thank you for trusting our team at My Certified Used Cars with your business.
May 19, 2021
Response from current dealership:
Steve, we are sorry you were not 100% satisfied with your most recent visit. We to earn your business at a future date.
I asked if they could get it me shipping information on this car, sales person said will get back. I'm still waiting, car is being sold.
Feb 10, 2021
Response from current dealership:
We are very sorry to hear you were not 100% satisfied with your interaction with our dealership. Your issues has been forward to the Sales Manager at this location. We hope to earn your business in the future.
Dealer contacted me right a way with all the details about the vehicle which was very helpful.
Dec 11, 2019
Response from current dealership:
thank you for your kind words
Asked about vehicle and dealer couldn't give any information. Took vehicle to AutoZone to get checked out and the vehicle needed major servicing that would cost thousands of dollars!!! Found other things WRONG with this vehicle the dealer claim they didn't know.
Dec 11, 2019
Response from current dealership:
sorry for your experience with us . I am new to this store we hope to do better in the future
Oct 20, 2018
Vehicle I was interested in sold before I could get there. I therefore have no basis to rate them other than i recieved a response to the email
Dec 11, 2019
Response from current dealership:
it must have been a great deal thank you for the 5 stars
Oct 6, 2018
Good
Dec 11, 2019
Response from current dealership:
thank you rich
We did agree on price and thus we did not make a deal, but Brandon was very professional and could be the best car sales person that I have worked with so far. Very nice person.
Dec 11, 2019
Response from current dealership:
i will let brandon know of your kind words thanks
Truly five stars, but who believes five star reviews? Great communications and the contact person was eager to try and help. We ended up not buying the car listed,but I would definitely consider them again if they had a vehicle I was interested in. In my experience this was top notch service and care.
Dec 11, 2019
Response from current dealership:
thanks so much that you took the time to review us
Dealer emailed about a car I never inquired about. Why list a car when you can’t even respond with basic info. Geez
Dec 11, 2019
Response from current dealership:
not sure how the ball was dropped i hope we can serve you better in the future