Muller Subaru VW

Kept in touch about all the cars I was looking at. I ended up elsewhere but not because it was anything more than finding another model

Top notch sales, by Victor. Called about truck, did a phone video inspection and put deposit down that day. Drove 3 hours to finalize purchase and was very impressed with dealership professionalism and the truck was even better than I expected. Couldn't be happier with the experience!

David Truong was very pleasant to deal with.

David helped me throughout the entire process. Very smooth very upfront and honest about everything! Highly recommend!

Awesome

My sales consultant was very nice and was able to answer pretty much all my questions. But after signing the papers and waiting a fairly long period my “detailed” car was filthy on the inside. Old French fry, a spill on the seat, an old smashed M&M, white spills on the center console and the rear cup holders still had like crumbs and sticky stuff in them, not to mention the center plastic siding was misaligned and the window screen was broken on one side. The dash I cleaned with a cloth the next day, and black dust and debris came off it. The rest of the cleaning issue I was able to do in about 10 mins, so not sure what they were doing back there with the car. I’d never go back.

Excellent service

The 2016 camry was sold before I got too see it, but I did look at a 2014 model while I was there, I'm still undecided.

The salesman with whom I was corresponding was very inconsistent with information. I was in the process of putting a down payment to hold this car as our schedules we’re not coinciding with one another. Despite a scheduled phone call to initiate the transaction, he never followed through and the car was sold out from under me. Horrible communication! Awful customer service! if I could write them a zero I would!!

Prompt and friendly. With great follow up!

They were awesome!

Responded quickly and helpful. Just didn’t have what I wantEd.

They were responsive and cordial. purchaesd vehicle closer to home

Good Dealer Friendly I like the car was thinking about it changed my mind

Got a quick response, noticed the car had an accident report and didn't move forward.

Found the car, a good price and excellent service. I'm now a proud owner of a 2018 Subaru Forester. Thank you, Muller!

Ok

Wonderful buying experience. Will return again when I need another vehicle :) Everyone was very friendly and I'm very happy with my Subaru.

Quick response and follow up.

The car was sold and they did get to me and let me know

It was a bad experience. Salesman, Mr. Freeman, seemed more interested in taking personal calls than helping us.

Kept me informed

I contacted this dealer via email and my msg was promptly returned. I had to drive 4 hours to Muller Dealership. My salesman David was very detailed and even sent me pictures of slight blemishes on the car I was interested in. The car was ready for me when we arrived. After a look and a test drive the deal was wrapped up quickly so we could be on our way. Very positive experience all around.

Very helpful and I liked that the sales rep took my number so he could call me if the suv sold before I got a chance to drive 50 miles for nothing which did happen and I didn’t have to make a useless trip. Thanks for you professional approach.

Straightforward and direct

The truck was sold. They got back to me quickly

I was contacted right away. The dealer also sent a list of other vehicles in stock.

Buying my Subaru wrx sti 2017 went well due to the people who took care of me . Excellent service definitely recommend !!

I do NOT like going to dealerships but I will say that I had a good experience. I did not get the high pressure sales that everyone hates. David was the salesman that I worked with and I have not had a better experience. He was willing to listen and not just cram cars down your throat. They worked with me and I am happy with my new (to me) car. I would recommend them to anyone looking in their area.

Great feedback

Great Experience from the Online sales, salesman, sales manager all the way to finance department. Really friendly

Very helpfull, great communication.

Excellent professional and personalized service. Alex is a top notch salesman who takes the time to explain every single detail. I have already purchased two new Subarus from him. Superior Subaru dealership, 100% recommended. Best new car purchase experiences. A+A+A+

Good experience but dealing with the dealer is still super labor intensive - multiple people with multiple roles, long process. Could not finalize on a price until financing lined up despite having my own financing already. Difficult to understand optional warranties. I expect Muller is as good if not better than many - but buying a car is a frustratingly slow process.

Everyone was very nice and helpful. Overall it was a easy transaction and as quick as possible.

I would have bought this vehicle from Muller Subaru, but had a misunderstanding about leaving a deposit. The car sold the night before I would have taken for mechanical inspection. I did look at a few vehicles, but none was what I really wanted. The sales team was extremely patient and polite. The answered all my questions, agreed to my conditions and restrictions, gave me a finally "ball park" figure. I was poised to purchase this vehicle, and it was only the second one I looked at.

Good Communication

very friendly over the phone, did not have what I was searching for.

Very helpful!

The dealer was very helpful over the phone. I decided it was too far to travel to look at their vehicle. I eventually bought one closer to home.

Everyone we dealt at with Muller VW was exceptional. From the first contact to driving away in our new car! They were very straightforward with pricing. No games! And they explained all the electronics in the car before we left the dealership. Highly recommend!!

Great salesman and great experience

helpful, not pushy.

It was a good experience.

Although I didn't buy the vehicle I was interested in, the entire staff at Muller were courteous and responded to all of my questions, they even put the car on the lift so I could inspect underneath.

Dealer responded quickly and offered a very good price.

I bought the car

Great experience. Professional and cordial staff.

Good experience, even though did not purchase the car.

Dealer quickly responded to request for information, and followed up over a week.

Although we did not purchase a car from them they responded to inquiries promptly.

Purchased a jetta tdi from them, fair price, easy, low pressure, drove 4 hours to purchase the car. Had everythung ready when i arrived, car had a small scuff and they got it into the shop and fixed it before i finished the paper work. Randy was great to work with.

Very friendly through email and phone.

Dealer responded multiple times via email, text and phone the same day of inquiry. Very helpful and courteous staff. Purchase process was fast and respectful of customer time. Salesman picked me up from the train station as I was from the city. Downsides were a little too much pressure for the extended warranty and they did not touch up the few car dings that I requested and they agreed to. Somewhat disappointing.

Jeff was real nice to deal with not pushy and took care of everything for a smooth transaction.

They were great. Thomas Donahue was very helpful with the sale of my car. I bought my Subaru Forester sight unseen. It was in perfect condition. Very Happy.

Very responsive

It was ok no hassle.

Very good and trustworthy

Loved this dealership..!!! Randy our salesman was great...there's no hidden costs the price you see is the price you pay..!!!! We were so happy with the 2015 sportage and Randy that we bought the vehicle....I would recommend this dealership and especially Randy to anyone looking for a vehicle

no surprises, fair price, very informative and efficient process. great advice on lease vs buy.

The salesman called and answered all of my questions. I'm still interested but he is two hours from my front door, so I am still searching a bit closer to home before I make the drive in.

***** super sales

Very quick to respond.

Randy was absolutely amazing and the entire experience was great from beginning to end! I would highly recommend purchasing a car from Randy and the Muller fellas!!!

Good

Tom Donahue contacted me right away and offered me all the info and selection of vehicles available. I believe these has a distinct advantage since it's a Nissan dealer and has more to offer. IE (CPO-trained techs) Will definitely keep them in mind.

Jeep sold when I called

Prompt response and quoted final price.

Ended up with a very good deal from this dealer

Very responsive, friendly sales staff. I worked with Bob and he was great and didn't pressure me. Excellent customer service, always got back to me quickly, very patient, treated my like an important customer even though I'm "only" looking for used car for about $10,000. I haven't made a purchase yet, but the way Muller treated me makes me want to do business with them.

Best experience I've ever had buying a car.

Dealer flat out lied about condition of car. I asked about specific items, was told by email one thing, drive 600 miles to see the car, get there and see something different. Managers wouldn't speak with us, and the employees deflected blame onto each other. I wouldn't trust them with my garbage can, much less my Subaru.