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Dealer Reviews

Based on 14 reviews
All reviews are verified visits to the dealer. – Learn More
Guy
Nov 30, 2025
They answered my question
Is this review helpful? Yes | No
Dec 2, 2025
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Very good services
Is this review helpful? Yes | No
Sep 6, 2025
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Phung
Sep 2, 2025
Fast service
Is this review helpful? Yes | No
Sep 6, 2025
Response from current dealership:
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Aug 11, 2025
great communication from Lorenzo, would recommend.
Is this review helpful? Yes | No
Aug 17, 2025
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Steven
Jul 8, 2025
Responded very quickly and immediately set up an appointment with me a week out in advance, a problem with some dealers but not this one. I'm trading in a car Saturday for a nice Bolt, I can't wait and will update how the rest goes.
Is this review helpful? Yes | No
Jul 11, 2025
Response from current dealership:
Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Mountain View Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
Kelly
Apr 20, 2025
Had an appointment on Friday to drive alnost 100 miles from our home to Upland to buy the vehicle. Took the day off from work to do so. Was told Friday morning that the vehicle would be ready when we got there. About 20 miles from the dealership I got multiple messages that the vehicle would not be available until Monday. Pulled off to call and was informed that the dealership owner used took the vehicle for personal use. Specifically for a weekend excursion to Newport Beach. Was called by an apologetic manager and told he would make a deal to make it right for wasting my time. It's now Sunday and have received no offers from this dealership. Lost day of work. Wasted say. About 150 miles round-trip in Los Angeles traffic. Not happy at all !!!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 24, 2025
Response from current dealership:
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our General Manager, Adrian Varas, at (909) 985-2866 ext.212 or adrian@mountainviewchevrolet.com when you have a chance. Thank you, and we look forward to hearing from you.
Mar 16, 2025
Jesse responded with first rmessage about my interest on this truck. However when I answer it back. He never followed up and I didn't hear back from him. Then Sandra called me on the phone. I was at work. I answer and told her I was going to call her back in few minutes as I was bussy at the time. When I called her back. I was directed to her voice mail and I left a message. She never called me back. I thing they are very busy selling to many cars.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 22, 2025
Response from current dealership:
Carlos, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Dec 5, 2024
Great cars ar Great prices
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 7, 2024
Response from current dealership:
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Aug 26, 2024
The Sale Rep was very helpful but the white color from Tesla looked kind of offwhite.
Is this review helpful? Yes | No
Aug 29, 2024
Response from current dealership:
Judy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Aug 2, 2024
Got the car , customer service was excellent worked out a deal that fit my budget
Is this review helpful? Yes | No
Aug 8, 2024
Response from current dealership:
Dominic, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Jun 24, 2024
They responded promptly.
Is this review helpful? Yes | No
Jun 26, 2024
Response from current dealership:
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Jun 18, 2024
Friendly. Fast. Efficient. Great service
Is this review helpful? Yes | No
Jun 21, 2024
Response from current dealership:
Paul, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Jaime
May 29, 2024
Jesse was awesome, we bought the car from him
Is this review helpful? Yes | No
May 31, 2024
Response from current dealership:
Jaime, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
20
Apr 30, 2024
Best ever
Is this review helpful? Yes | No
May 3, 2024
Response from current dealership:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mountain View Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Feb 2, 2024
A different kind of dealer there good and treat you right. Very transparent
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2024
Response from current dealership:
Ricardo, thank you so much for your positive comments about Mountain View Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
Jan 13, 2024
Contact was consistant. Did not mention that this was really a used car/manufacture buy back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 17, 2024
Response from current dealership:
Ed, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to our General Manager, Adrian Varas, at (909) 985-2866 ext.212 or drian@mountainviewchevrolet.com at your earliest convenience and we will do our best to resolve this with you.
Federico
Dec 21, 2023
Very professional , love to talk with Andy Tony
Is this review helpful? Yes | No
Dec 23, 2023
Response from current dealership:
Federico, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
May 3, 2023
We are still talking
Is this review helpful? Yes | No
Feb 14, 2023
ITS AN ABSOLUTE NO FOR ME!!!!! Went thru the entire buying process, they ran my credit, gave me a hard inquiry, told me they accepted my deal. I let them know BEFORE ANYTHING SAID……. I can’t make it into the dealership and if they can’t ship it I don’t want it. They said none of that was an issues financing management approved it. ALL FOR THEM TO TEXT ME THEY TURN AROUND AND SOLD IT TO SOMEONE ELSE. I also told them I could put the money down to lock in the car with me and they wanted to wait.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2023
Response from current dealership:
Cameron, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us.


Our General Manager
Adrian Varas
(909) 985-2866 ext.212
adrian@mountainviewchevrolet.com
ron
Aug 26, 2022
I purchased a nice truck. The experience was kind and professional. Follow service was also kind and professional
Is this review helpful? Yes | No
Sep 1, 2022
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
Apr 1, 2022
I went to look at a truck. It was on rack across the street and wasn’t able to get in or test drive. I then never got a call to come back.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2022
Response from current dealership:
Hi, thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager, Adrian Varas, at (909) 985-2866 ext.212 or adrian@mountainviewchevrolet.com so we can work towards a resolution.  Looking forward to hearing from you, take care!
Dec 20, 2021
Great
Is this review helpful? Yes | No
Sep 27, 2021
Quick response and respectful
Is this review helpful? Yes | No
Sep 29, 2021
Response from current dealership:
We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
James
Aug 6, 2021
Terrible took days for them to reply and every time email they take days to reply.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 18, 2021
Response from current dealership:
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Adrian Varas, at (909) 985-2866 ext.212 or adrian@mountainviewchevrolet.com at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!
95
Jul 10, 2021
Worst experience ever. Will never go back to this dealership. Accepted an offer then sold it to someone else after not responding to the financing details. Avoid this place !
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Jul 11, 2021
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 485-4447 to discuss your concerns, as your satisfaction is of utmost importance to us.
May 23, 2021
Very responsive
Is this review helpful? Yes | No
May 25, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us! We hope you have a great day!
May 12, 2021
Price is listed at 15,499 after all the unwanted dealerships extras it was at 19,999. Pretty huge jump from listed price. I walked away.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 15, 2021
Response from current dealership:
Hi, thank you for taking the time to leave us your honest feedback. Please contact our General Manager, Adrian Varas, at (909) 985-2866 ext.212 or adrian@mountainviewchevrolet.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
Mar 20, 2021
I inquired to see if the vehicle I was interested in was still available via email and received a response within 5 mins. The dealers list price was higher that the price listed on CarGurus. After a brief discussion they honored the lower price. The vehicle was very clean and drove well. I came in pre-approved and they were able to beat my low interest rate. The staff was polite and the process was quick. They dealer has a wide variety of vehicles, I’d recommend this dealership to my friends and family.
Is this review helpful? Yes | No
Mar 22, 2021
Response from current dealership:
Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!
Jan 10, 2021
The lady internet manager I was communicating through email was helpful and responsive to my questions. I would have probably buy the vehicle if they accepted my offer or at least meet me halfway but the internet manager said her boss is not willing to sell the vehicle less than what is advertised. I guess take it or leave it is the new norm now.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 13, 2021
Response from current dealership:
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our General Manager, Adrian Varas, at (909) 985-2866 ext.212 or adrian@mountainviewchevrolet.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
Mike
Dec 30, 2020
Great overall buying experience with no pressure to buy. Family owned business and will look to them first when my daughter will be needing a vehicle for her 16th birthday in July 2021. I highly recommend this friendly dealership when you go to purchase a vehicle
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 31, 2020
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Mike
Dec 2, 2020
Awesome experience great dealer! Hector, Amir and Anthony got me the deal I wanted! Very helpful and kept me satisfied even when they were super busy with customers on Black Friday
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 11, 2020
Response from current dealership:
Hello, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Sal
Oct 29, 2020
Andy Ho was very professional and understanding when I wasn’t able to make the appointment.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2020
Response from current dealership:
Hi there, your satisfaction is our top priority. Thank you again for leaving us this response!
Bill
Oct 28, 2020
provided the information requested
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2020
Response from current dealership:
Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Oct 1, 2020
This Car Was Sold And Was not remove from CarGurus. They are fishing Customers with this Car
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 26, 2020
They reached out to my inquiry the very next day. ( I inquired during closed hours ) They sent photos and were helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 30, 2020
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Eddiesamperio
Sep 21, 2020
Stopped by and looked for a car, and was introduced to Joseph Juarez and was very pleased and impressed for a young man and was very pleasant , good salesman,
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 27, 2020
They call me on time
1 of 1 people found this review helpful.
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Aug 15, 2020
Great service and they did everything they could to help me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 19, 2020
Response from current dealership:
Thank you for choosing Mountain View Chevrolet, Inc. as your first choice for all your automotive needs! Until the next time we meet, take care!
Jul 15, 2020
Did not buy from them. But I had a good experience. No pressure sales approach. I would buy from them in the future.
Is this review helpful? Yes | No
Jul 17, 2020
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Jun 29, 2020
Andy Ho contacted me right away with the price "out the door". Two days later he called to follow up. Very friendly, very understanding when I told him we purchased a new Bolt instead of his preowned.
Is this review helpful? Yes | No
Jose
Apr 21, 2020
Poor costumer service. Dramatic price increase from cargurus advertised price. The agent that helped me at the dealer was not the same as the one I was dealing with on line. When he showed me around, I felt as if he didn’t really want to do so. He didn’t open any of the trucks up for me to check them out.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
May 6, 2020
Response from current dealership:
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (877) 344-6048 at your earliest convenience and we will do our best to resolve this with you.
Jan 23, 2020
Great and friendly service Johnny was awesome and Steve did a fantastic job
Is this review helpful? Yes | No
John
Jul 12, 2019
Very diligent in contacting me.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 12, 2019
Response from current dealership:
Hello, thank you for leaving us feedback. If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Safe travels!
sandy
Jun 15, 2019
Very friendly and not pushy salesman. Thank you Marcos for helping us find a truck that suits us.
Is this review helpful? Yes | No
Jun 19, 2019
Response from current dealership:
Hi, we're pleased to hear that Marcos could find the perfect truck to fit your needs! We sincerely value your business and look forward to your next visit. Take care!
May 26, 2019
The dealer was amazing only for the fact that we had everything done thanks to Sean then at financing they messed some things up and we had to go back but other then that it was a great easy experience in and out fast.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 30, 2019
Response from current dealership:
Hello, we want all our clients to have an easy and stress-free experience with us and are glad that was the case during your visit with Sean! We sincerely value your business and look forward to your next visit! Take care!
Robert
Mar 25, 2019
Andy was very good at explaining process.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 2, 2019
Response from current dealership:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mountain View Chevrolet. Thank you, and have a fantastic day!
Hamid
Feb 22, 2019
Great
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 24, 2019
Response from current dealership:
Hi there, thank you so much for your positive comments about Mountain View Chevrolet! We do hope we can be of assistance in the future. Take care!
Jan 29, 2019
There was no haggling, the price was what they said. Didn't give me anything for my trade in. So I walked out. Now I see the price has dropped.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2019
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 344-6048 to discuss your concerns, as your satisfaction is of utmost importance to us.
Valerie
Jan 16, 2019
It started out great, quick to respond, then nothing, they just completely ignored my many emails.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2019
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Adrian Varas at (909) 985-2866 ext.212 to discuss your concerns, as your satisfaction is of utmost importance to us.
Jan 4, 2019
They posted a lower priced then they realized it was too low. They were kind enough to honor the lower price. Saved me some money Thanks Martha for all your help.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 14, 2019
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Jerry
Sep 7, 2018
Thought we had a deal but in the end it fell apart.nice guys there.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 5, 2020
Response from current dealership:
Hello. Thank you for giving us a review and rating! We will take your comments into consideration to improve for the near future. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!
Kimberly
Aug 16, 2018
Very helpful and eager to assist in any way
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2018
Response from current dealership:
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jul 12, 2018
I came into this Chevrolet dealership today in hopes of purchasing a 2018 Chevrolet Silverado that was listed at $33,481. I drove 52 miles from my home and waited 5 hours for everything to go through. When I arrived the truck was there with the price of $33,481. After being approved for the truck and having my credit checked the manager comes back out and tells me that he can't sell me the truck because of the accessories on the truck. This was obviously a bait truck because he then tells me that for the price I was approved for, he can sell me a basic model Silverado without the accessories. I am absolutely upset with this. Stay away from this dealership.
20 of 20 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2018
Response from current dealership:
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, Adrian Varas at (909) 985-2866 ext.212 at your earliest convenience to discuss how we can turn this experience into a positive one.
Chris
Jul 12, 2018
I was trying to ask a very specific question about registering this Malibu in another state. As many as three people responded, all ignoring my question. It seemed a lot like Westworld, where workers can be programmed to ignore unpleasant complexity in order to provide the very best experience...very best experience...very best experience...
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2018
Response from current dealership:
Here at Mountain View Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 985-2866 when you have a chance. Thank you, and we look forward to hearing from you.
Don
Jul 11, 2018
Scam is the word I think of when I see or hear of Mountain View Chevrolet Upland, CA. They had a car for under $11,000 the when I email them the car price is no about $15,000 I do not trust these people at Mountain View Chevrolet Upland, CA.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2018
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to hear that yours was not up to par. Please contact us at (909) 985-2866 to discuss your concerns, as your satisfaction is of utmost importance to us.
jim
Apr 29, 2018
Andy Ho was our salesperson and he was so quick to respond and very helpful. We live in another city, and he actually delivered the vehicle to our home where all the paperwork was signed and he conducted an orientation. Extraordinary service!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 1, 2018
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
michelle
Apr 4, 2018
No pressure no games just a fair deal fast and friendly!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2018
Response from current dealership:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mountain View Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Heidi
Mar 26, 2018
Great customer service. Very Satisfied!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 28, 2018
Response from current dealership:
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service!
EBE
Mar 15, 2018
Huge gimmick to get someone in not knowing the qualifications even with a fico of 820 Adv price is only with a special qualifications has to be financed the GM have to currently have a vehicle financed the GM etc. Bait and switch just to get someone in the door typical....
13 of 14 people found this review helpful.
Is this helpful? Yes | No
Mar 19, 2018
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 344-6048 to discuss your concerns, as your satisfaction is of utmost importance to us.
Mar 5, 2018
Easy to work with.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2018
Response from current dealership:
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Mountain View Chevrolet and we hope to see you again.
Andrew
Jan 13, 2018
Quick response
1 of 1 people found this review helpful.
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Steve
Dec 8, 2017
Response time was timely
2 of 3 people found this review helpful.
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Joanne
Dec 2, 2017
Drove away like a boss in my new 2017 Crew Cab Silverado! Thank you Adam Maguinness!
2 of 4 people found this review helpful.
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Francisco
Dec 2, 2017
Quick and consistent with responses
2 of 3 people found this review helpful.
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Miguel
Nov 20, 2017
Bill was really friendly and knowledgeable. Would recommend the dealership.
2 of 3 people found this review helpful.
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Will
Nov 2, 2017
Was very well treated and will most likely purchas a truck from them our contact was bill smith and he was very easy to work with and very helpful
2 of 3 people found this review helpful.
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decarlo
Sep 15, 2017
Great experience, straightforward, courteous, professional!!
1 of 2 people found this review helpful.
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Mazen
Sep 13, 2017
They called and emailed me very quickly. They did not take me seriously when I told them I needed to buy that weekend and I was a bit far from them to drive without knowing the out the door price. It's not a complicated thing on a certified car, ended up buying elsewhere.
3 of 3 people found this review helpful.
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Jimmy
Sep 12, 2017
Beat other dealers priced. Very smooth negotiations did what they said they would I would recommend any one to buy there car or truck here.
2 of 3 people found this review helpful.
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Doug
Aug 20, 2017
Didn't make a purchase, but they were very professional in pursuing my business.
2 of 3 people found this review helpful.
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eric
Aug 5, 2017
Got a great deal, love my new truck!!!!
2 of 3 people found this review helpful.
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William
Jul 31, 2017
Told them I was flying in from Omaha email when I was leaving for the airport been talking about the truck for weeks so therefore a. Slow seller. Landed at sna on Friday night and drove to the dealership and walked the parking lot looking for the tuck with a sales manger , can't find the truck I left and a hour later they calle d and said a sales manger drove the truck to San Diego and he would be back on sat at 4 pm Really been coming in to purchase the truck and it goes on a road trip Poor poor management of the deal carefree inventory management and no great thinking about who really important the customer the At truck should have never left the lot Purchase another truck else where
4 of 4 people found this review helpful.
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Ben
Jun 14, 2017
Great customer care
1 of 3 people found this review helpful.
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May 26, 2017
Adam, dealership salesman, was awesome! Very personable and courteous. They called me soon after I put in a request to speak with someone at the dealership through CarGurus.com. We made arrangements to see the car that evening and I drove home pleasantly satisfied, after a very seamless purchase process at Mountain View Chevrolet, in my 2016 GMC Terrain SLT1!!! About a week later, Adam reached back out to me just to say hi and check in with me. I am super impressed by their total service and will absolutely drive 55 miles one way from my home city to Upland just to have the same awesome car purchase experience with Mountain View Chevrolet in the future!
2 of 3 people found this review helpful.
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gaj
May 6, 2017
We hv terrible experience with them and once we done with price they asked price would be more$1000 after signing at raised price and give assurance delivered car at home.but after long waiting we call and says sorry we can't do that. It's very bad experience of us.they don't have customer service and make fool to give advertising on website.
8 of 9 people found this review helpful.
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Nick
Apr 21, 2017
Called asking for 2016 traverse i was told it wasn't available till the following week. Called a day later was told it was at front line. But wasn't too sure
5 of 6 people found this review helpful.
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Tom
Apr 2, 2017
Excellent
1 of 3 people found this review helpful.
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Mar 30, 2017
We worked with Andy Ho on purchasing a 2017 Chevy Cruze. It was a very satisfying experienced. I would recommend this dealership if you are looking to purchase a Chevy.
2 of 3 people found this review helpful.
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RONALD
Mar 7, 2017
Responded very professional.
1 of 2 people found this review helpful.
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matt
Jan 31, 2017
Andy and his staff were excellent.
1 of 2 people found this review helpful.
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James
Jan 13, 2017
The car was sold before I could get there. The first contact was excellent
0 of 2 people found this review helpful.
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Warren
Jan 9, 2017
If by contact you mean an auto reply e-mail, the answer is yes. If you define contact as a meaningful dialogue regarding pricing and options on the car, then no.
4 of 4 people found this review helpful.
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Steven
Dec 4, 2016
The CarGurus ad had no color specified but a white 4runner was shown. I asked the color of the car and they said black. I asked why they didn't have that in the ad since other reviews noted bait and switch at this dealer. They said they didn't have time! 3 days latter still no color for exterior or interior. The black is not as popular a color as white, so showing the white 4runner was a good way to get more traffic. I didn't do business with them because I lost confidence.
7 of 7 people found this review helpful.
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Scott
Nov 25, 2016
Dealer was helpful but not willing have the vehicle inspected by an independent party
7 of 7 people found this review helpful.
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Kristen
Nov 11, 2016
Really friendly and helpful. Got a good deal too. Ask for Jose.
1 of 2 people found this review helpful.
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Shawn
Sep 3, 2016
Very nice on the phone.
0 of 1 people found this review helpful.
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Alexis
Aug 24, 2016
They were able to finance me and get me in a 2017 Camaro Andy Ho is amazing!!
0 of 1 people found this review helpful.
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D Pope
Aug 16, 2016
James Patterson. was an excellent help. They really took care of me @ Mountain View!!!!!!!
0 of 1 people found this review helpful.
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Gina
Jul 28, 2016
Fast response! Super nice Give them a try
0 of 1 people found this review helpful.
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estella
Jun 10, 2016
They responded quickly to my questions. Thank you.
0 of 1 people found this review helpful.
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May 16, 2016
Very good ! Joshua was very nice and friendly.
0 of 1 people found this review helpful.
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Richard
Apr 28, 2016
We purchased a used vehicle here. We were cash buyers and we waited for sometime to process the transaction-other than that the experience was great!
2 of 3 people found this review helpful.
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Jim
Apr 21, 2016
great salesman no pressure Was too much car for me.
1 of 2 people found this review helpful.
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Sharon
Apr 15, 2016
Great response
1 of 2 people found this review helpful.
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Ed
Apr 11, 2016
Good
0 of 1 people found this review helpful.
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rod
Feb 26, 2016
the car was available, the only dislike is that the car didn't come with a owner's manual, and when I asked for it, they responded back as, that's your problem and figure it out on your own.
4 of 4 people found this review helpful.
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Joshua
Jan 11, 2016
Sales person was good, they also kept a lot of information from me until I arrived at the dealership to purchase the vehicle. When the transaction was done and I went to drive off the inside of the vehicle was still filthy so they had to take it back at redo the inside and it still wasn't that great. I expected way more and got mediocre.
4 of 4 people found this review helpful.
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M
Dec 23, 2015
Drove 180 miles to see this car but it turned out it was not themselves they advertised (was x not s). They discounted some To make up for it missing features so worked out and I am happy.
3 of 5 people found this review helpful.
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Desere
Nov 21, 2015
We saw a new car listed online for $6500 less then a used car we were considering. Anthony, the Internet mgr, was quick to reply to my email and greeted us upon arrival w the car set aside and ready to be test driven. Over all the process was easy and Anthony was very helpful. Most of all, we love our CHEVY TRAX!!
1 of 2 people found this review helpful.
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steff
Sep 16, 2015
Horrible experience! I was lied to over and over by this dealership and was completely disrespected. I would never buy a car from here and suggest no one else does. At the very least we all deserve honesty. I found my dream car from an awesome, honest dealer elsewhere.
6 of 6 people found this review helpful.
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Luis
Sep 7, 2015
Outstanding job. Anthony and Martha really went out of their way to help us lock a great deal. Yuri in financing did a great job as well really taking the time to explain everything to us. Great experience they truly go out of their way for Veterans.
2 of 4 people found this review helpful.
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Cynthia
Jul 27, 2015
Great experience. Shawn & Mario were professional. We are very happy with the car.
0 of 2 people found this review helpful.
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Joon
Jul 17, 2015
They emailed me the day I was going to test drove, saying that manager took the car day before and asked me to come down to start the paper work. What? Kidding me?
4 of 4 people found this review helpful.
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Burt
Jun 28, 2015
Really nice general manager. Good sense of Humor.
0 of 2 people found this review helpful.
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Sarah
May 23, 2015
Great
0 of 2 people found this review helpful.
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gene
May 18, 2015
Very responsive. Customer service oriented. Never felt pressured.
1 of 2 people found this review helpful.
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Robert
May 16, 2015
not great made a lot of promises
3 of 3 people found this review helpful.
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Rob
Jan 23, 2015
Incredible overall experience. I ended up buying the car and could not be happier. Roberto was very nice and knowledgeable, and the whole staff over there was very pleasant. I very highly recommend this dealership.
1 of 2 people found this review helpful.
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Desapointed costumer
Nov 26, 2014
Trade and paperwork was very nice and fast but they should have their mechanics do a better inspections specially on used cars, i start having a problem and is just been a week with it, thank god i have warranty.
1 of 1 people found this review helpful.
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Ginnie
Oct 29, 2014
We purchased a vehicle from Mountain View and Bill was an awesome salesman. He personally delivered the truck in a timely manner and brought us cookies.
0 of 1 people found this review helpful.
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gabriel
Sep 18, 2014
Great
0 of 1 people found this review helpful.
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Josie
Aug 30, 2014
No hassle sales.. They showed us what we saw on the internet and no haggling.
0 of 1 people found this review helpful.
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maria
Jun 2, 2014
Great
0 of 1 people found this review helpful.
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Cristina
Apr 11, 2014
Great customer service all the way around, sales, finance dept. My experience was great. They contacted me right away. I love this dealer!!! I WILL definitely recommend this dealer!
0 of 2 people found this review helpful.
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Sunny
Jan 5, 2014
Good service
0 of 1 people found this review helpful.
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Clovia
Jul 9, 2013
After I got home there was some many little thing that we could not see at the time of purchase that was wrong with the car. The sales person was the really only friendly person no one really says anything to you.
2 of 2 people found this review helpful.
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Ashley
Oct 24, 2012
The best and easiest car buying experience. Highly recommended!
0 of 1 people found this review helpful.
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