MotorWorld Pre-Owned

Outstanding!

I was interested in the truck, Had an appt, Truck was sold with out letting me it sold before a drove and hour to see it.

Vehicle was not as expected, I understand why it was priced the way it was, but after a 2 1/2 hour drive and tried another vehicle for almost 30 thousand more,look over every inch of paint

Outstanding service provided by the salesperson and management

The sales person called and was very informative

My experience was good

They were polite , professional and informative

Jesse was very helpful and responsive.

fast response

Very nice dealership. Was reached out within an hour with the video and out of door price. My salesperson was Chris , he keep update me if the car still available coz I need to drive 132 miles for the car. When I got there, car was ready to test drive, he also explain all the question I had and show me the features of the car. When we sit down I asked if there anything he could do about the price we agreed on, he knows that even he don’t do anything I still gonna get the car but he ended up save me another $500. He is not pushy as I thought and was very nice during the whole process. Highly recommended this dealership .

Good experience,contacted me quickly with information requested. Just couldn't agree on price.

Really responsive and great customer service, they did a great job on follow ups.

Kind.

Was contacted. Still working with them

They where very helpful and they tried to get me the best desl

I had a great experience buying a truck from Stan at Motor World. Stan is a non typical car salesman, non pushy and very enjoyable to deal with. Thanks for the great deal and experience.

Got a call the next day

Took only a few hours to get all the financing trade in, and insurance down

Great dealership

Salesman Ron was entertaining!

Enjoyed purchasing from this dealer. We were not pressured into buying options we did not need. Our sales agent was very knowledgeable and even went out is his way to ensure we would be able to drive our new vehicle home that night. This is the second vehicle we purchased from this dealer and will definitely consider purchasing from them again.

They were fantastic to me and for me. I will be in touch. I will also be bragging about your service.

They contacted us however we found car with another dealer.

Great service! Would highly recommend!

Demi was wonderful. The staff went out of their way to ensure I was happy with my purchase.

I originally had a good experience. I was working to make a deal over the phone. The dealer requested info on my trade in and I supplied it. Then suddenly, I stopped hearing from the dealer. And all of subsequent emails received one word answers if they were answered at all. Guess they sold the car.

Had a great experience here. They contacted me the very next day. Set up a test drive for after work that day and purchased the vehicle the next day. They were typical in their tactics but not to pushy as some other dealers. I would definitely recommend my sales guy Jesse

Great dealership, I purchased the car.thanks for all your follow up

Stan was awesome

Poor salesmanship + lack of transparency = poor customer experience. I had only gotten up early on a Saturday morning no less, it was 19 degrees outside with inclement weather pending, traveled 107 miles and was prepared to make a cash purchase. I guess you could say I was interested in this car. The mileage on the car however, was not 9,319 miles as advertised. It was 14,601 miles, a whopping 56% more miles than advertised. When I raised this point to the salesman he was dismissive. So I asked for the best price and was told that the stated price is the best price. I was willing to pay for the car as advertised 9,319 miles, plus maybe an addtnl 500 miles? Just think, if I had been offered a fair or even modest adjustment to compensate for what felt like a bait and switch I might have accepted it. How frequently do they entertain cash paying customers - I wasn't even asked how I intended to pay. On principle there is no offer this dealership could make to earn my business.

Bought the car. They sold me warranty s. Love the SUV. Aka car. Great. ****

Very good

Motorworld was very quick to reach out to me. They asked how they could help me in my search for a Toyota Tacoma. They were very helpful and low pressure. I would highly recommend Motorworld to anyone looking for a new or used vehicle.

They responded very quickly and gave me all the information on the vehicle that I requested.

No one from the dealership kept in contact. I've reached out several times via email and text. I've never had a dealership not want to take my money. There was communication until I made an actual offer on the vehicle. The asking price for the vehicle at the time was 55k. I offered to pay 52K, 9K down with 17K for my trade in (which I had been offered from 2 other dealer's and I provided proof in writing). Two days after my offer the price dropped to 52K, seems like an easy deal to make at that point. I reached out 3 more times since the price drop which was on Monday 11/30/2020 still no response.

Ended up getting the same car ,different color. What a wonderful experience. So efficient, and we traveled an hour or so to pick up the car after work. The staff was so friendly and the overall experience was so well organized. The car was waiting and ready and waiting for us . The paperwork was easy and the gentlemen finalizing the paperwork was so nice and personable. Shout out to John and Jesse who were are point if contact salesperson. The variety of available vehicle choices was superb. The prices will blow you away !!!! I would highly recommend !!!!!!!

Responded right away but then never followed up with call

Very helpful.

They were really easy to work w and provided any services needed.

I would not recommend this dealer. Tried to obtain information from them 3 different times on 3 different vehicles. Follow up to our concerns and questions would take 2-3 business days and/or sometimes not at all. Very poor customer relationship skills and communication in our experience. We definitely would not entertain the thought of even looking at their inventory again!

Answered back in a timely manner and was very polite. Got me in touch with a salesman quickly and the sales manager, but we had already decided on another vehicle. Nice people at this dealership

Great experience with MotorWorld. They arranged best finance package. Addressed all our concerns satisfactorily. Responsive to calls and emails. Agent Jeremy Shea was very attentive and manager Rich Moore was quite supportive. Highly recommended!

I drove 1.5 hours. They sold the Jeep and didn't bother to call, text or Email me. They figured they would just sell me something else.

Great people and very helpful staff and service

Lee return my call was very pleasant I just can't go there now

The very helpful

Jeffrey was very helpful. He answered all of my questions and was polite. He showed me the details of my new to me Highlander. The vehicle is wonderful.

Good people.

Great.

Dan was a great salesperson that’s why I’m going back today to buy a Jeep renegade

Excellent dealer. Great communication.

very fast response

Rapid response, excellent communication and experience......bought this beautiful truck..

we had a GREAT experience working w Mercedes Motorworld (wilkes bare). ultimately we purchased a new 2020 MB GLA 250.

Excellent follow up from Dave Bell.

Consistant in scheduling an appointment to see vehicle

Great response time, follow up, and got a great deal. I would highly recommend them.

Quick response

Great...

Bad experience all around. The car I was interested in and had a confirmed appointment on was sold prior. However, was not told of this until I was at the dealership....to only still see it daily with different prices on cargrus.

Yes they returned my email and I went in and purchased this vehicle on 9/27/19 Very helpful sales people.

One of the best experiences I have ever had at a dealer or for buying a car in general....Tom & Dustin A++

Stan was exceptional helpful and patient

Very good experience. Recommend

Dealer responded but the car I wanted was sold that day.

Good deal!

Great service. Thanks

Got back to me immediately. Car sold to someone else, they called to let me know.

Reached out to dealership with a couple questions regarding a truck I was interested in. They were helpful and quick to respond but financially I decided now is not the best time for me to buy another vehicle.

Very quick to contact me by email and phone. The interaction with the sales staff was not push and catered more to my needs.

Great experience. Very professional. Would likely do business with them again.

A little bump in the road with paperwork but overall not a bad experience. Would recommend them to others.

Vehicle advertised (2017 Durango) was not available as it had been sold. They showed us a heavily used 2015 Durango, which we accepted a deal on. However, we purchased a 2018 Durango GT elsewhere the following morning and the sales representative was not friendly when given the news and lamented that he had stayed late the night before. We won’t go there again.

I had a wonderful experience with this dealership they were very prompt at returning my calls and I got a great deal on the car I bought from them. I highly recommend this dealership

Good response

Contacted me immediately after looking online.

Dealer responded quickly.

I came to look at the 2010 toyota tacoma and left with a 15 tacoma with around the same payments. Everyone at motorworld went above beyond to try and satisfy what I was looking for and absolutely killed it with deals and trying to get the best rates and experience for the customer. They really have made a customer comfortable environment. I've always said I wouldn't buy from a dealership but motorworld has completely changed my mind. Get hooked with Jeff Loftus and he'll set you straight.

They were very helpful but the vehicle I contacted them about had already been sold

Gave quick response from both email and text. Very accommodating!

Look forward to doing business in the future.

Contact was prompt and professional.

Very professional and fair. Excellent experience with a seasoned salesman and management. Everyone was great to deal with and we got a good deal on a great truck. They detailed it for us before we took it home even knowing it was a rainy snowy day. We traveled 100 miles to get there and it was worth it.

They were professional and very helpful in the process from start to finish. We love the vehicle!

A+

Very professional and knowledgeable. Friendly service. Highly recommend.

I spoke to the sales man Stan, who is a great communicator. Indicated that the car has no accident and will sell on the fly. Later, I found out that the car has a damage report. When I informed him by the damage, he stated that the car was sold. Apparently, it was not sold and they lowered the price from $36k to $35k. Be aware that car is damaged

Responded quickly ..answered any questions ... tried to accommodate me.

Quick responses and they were persistent with trying to meet my needs with a purchase.

The dealership got in touch with me quickly and provided me the information I was looking for. Unfortunately the options weren't on the car that I hoped so my search continues.

Want to thank David Bell for being patient with us , as buying a certified used car from him . We looked at serveral cars until we found what we where looking for our son We will differently recommend our friends and family to Dave ! Thanks again

The easiest car buying experience ever. George Thomas couldn’t have been any better. Professional, informative, not pushy at all & a great sense of humor. Would highly recommend George to anyone!

will be in touch today...…Waiting for a final number on the hellcat...…. Great place to deal with !!!

Everyone I met at Motorworld was friendly and straight forward. Their inventory is top notch, super clean, and so large that they’re likely to have exactly what your looking for. My sales person really worked with me to make me happy. I really love my car!

Talked to salesman Stan Liebman he was very helpful we were too far apart on price with trad in

Worked with me on the price to sell the car and showed me how everything worked and was good about everything

Prompt in respone, but a little over kill. I was contacted a total of five times by three different employees in three days. Unfortunately due to illness, was unable to drive distance to see vehicle.

Treated very well no hassle

Made an offer on a Tacoma and the pseudo sales person refused to take ANY reduction on the asking price!! A couple of hours after I rejected his full price I checked the vehicle add and he had taken $500 off the price! Also noted that the dealership did NOT post a CarFax like their other vehicles. Found out that the reason it was in an accident! Stay away!!

I'm rating 5stars because of good customer service. I did not purchase the vehicle.

Unfortunately I was notified it was sold the same day I contacted them. But I still visited MotorWorld and left with a great deal on a new one.

Car was exactly as advertised. Sales experience went well. We bought the car.

great to deal with

It was a wonderful experience. Al and George couldn't have been nicer or more helpful. We bought the XSE and we love it. Next time we need a car we will been going to Motor World. Thank you.

Everything was as promised. All my queztions were answered. They were very courteous and professional.

Salesman David Bell was very helpful. I did not buy because it would be a poor financial decision though I really wanted the vehicle. When in market I will ask for this salesperson

I am being honest when rating-the first salesman was very rude and made accusations after I took truck for a test drive. I was never treated like this at any dealership in my life. When I got a different salesman then I did buy the truck and was treated better. Still it took too many hours to have vehicle cleaned and ready, while we waited until closing time at 8pm , over 2 1/2 hrs later. So far I am pleased with the truck.

Outstanding!

The dealer was fine but the financing guy said a lot of things were in a contract that I found out later on were not.

1st class sales reps and service department

Very helpful

Worst dealership ever. They lost out on selling me two cars. One brand new and one used. All because they are dishonest and very greedy. Do not go there!

Excellent. Did not use them however because i found what i was looking for at a local dealer.....just lucky. Otherwise i would have gone through them

Got back to me right away.

I haven't been able to travel to purchase a car yet but Motor World will be the first place I'll shop. Their internet follow up is the best I've experienced!

Stephen Olivetti is very knowledgeable and follows up regularly. Good experience.

very good for a car dealer. no pressure sales people, very helpful. i would purchase from them again.

Great experience ....would use again and recommend