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Motor World
About Us
Motorworld, MD treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer with a combined 60 years of experience, we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. We look forward to serving you, and our experienced sales staff is eager to share its knowledge and enthusiasm with you! Better Business Bureau A+ Rating: https://www.bbb.org/us/md/frederick/profile/used-car-dealers/motorworld-llc-0011-90313136/#sealclick
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Today 9:00 AM - 7:00 PM (Closed now)
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536 W South St
Frederick, MD 21701
Our Amenities
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Service Info
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Dealer Reviews
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Feb 22, 2026
Great dealer ! Very helpful, fast in
communication , honest in the condition of the
car , ready to send pictures, i live overseas
they where my eyes . Would recommend them!
Tarek and John Thank you !
Mar 4, 2026
Response from current dealership:
Dear Frank, Thank you for your review. We Strive to provide our customers with full Transparency and exceptional experience. We are delighted to have been able to provide you with a great experience. We value your in-depth insight and we look forward to be of good service to you in the future.
Show older dealer reviews 111
Jun 17, 2024
Very nice. He was helpful in giving me information on different Honda styles and models. Very professional.
The dealer was straightforward and upfront throughout the entire process. The vehicle details were listed accurately, so there was no room for misunderstanding. The dealership staff were very friendly and knowledgeable, making the process easy with every step. Definitely would recommend to first time buyers.
Jan 11, 2024
Abe was our salesman at Motorworld. I don’t think I’ve ever had an easier car buying experience. would highly recommend.
asked if the price was negoitable (at the time it was listed at $18,995) they said they have the lowest price in the area for the lexus,did not
come down on price, now it is listed at $17,995. The said they have a state manatory doc fee which is not true. I researched it and the law
says the doc fee is allowed but not required and the maxmium allowed is $500 or LESS. Which means they are charging the max for doc
fee.
Very unprofessional I would never recommend this dealer to anyone, test drove the car on a Friday
loved it , told them I would be back on Monday , made arrangements with my bank to send them a
check also on Monday, on Saturday got a message saying they had sold the car, I very disappointed, I
would never recommend this dealer to anyone.
They responded to me quickly, advised me that they did not work with the finance company that I got prequalified with, but sent me a link with the companies that they work with. I filled out the paperwork sent it to them and they got back to me very quickly to let me know if I was approved or not. They are very friendly very helpful.
Aug 2, 2022
Excellent dealer
Jul 25, 2022
Response from current dealership:
Dear Glenn,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
It means a lot to us that you were able to notice the level of detail we set for our business and the passion we have, to provide every customer with a great experience and product.
Best Wishes,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
It means a lot to us that you were able to notice the level of detail we set for our business and the passion we have, to provide every customer with a great experience and product.
Best Wishes,
Isn’t helpful and only provides bad info about the car which was that its listed for sale in Maryland but you can’t buy it in Maryland because there’s no cats and they don’t know how to set a factory tune on it so they can put a stock exhaust on.
Jun 27, 2022
Response from current dealership:
Dear Jason,
Thank you for your Feedback.
Please note that we do have specialty vehicles in our inventory as we do sell to out of state customers and cater for special vehicles.
From time to time, we do acquire a specialty vehicle that cannot be sold in MD and is specifically sold to out of state customers. The vehicle you inquired about falls into this category. This has nothing related to adding a stock muffler or any other part on the vehicle as no matter what our service center does the vehicle cannot be sold in MD. Please also note that we have one of the best service centers with 2
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Thank you for your Feedback.
Please note that we do have specialty vehicles in our inventory as we do sell to out of state customers and cater for special vehicles.
From time to time, we do acquire a specialty vehicle that cannot be sold in MD and is specifically sold to out of state customers. The vehicle you inquired about falls into this category. This has nothing related to adding a stock muffler or any other part on the vehicle as no matter what our service center does the vehicle cannot be sold in MD. Please also note that we have one of the best service centers with 2
Jun 27, 2022
Response from current dealership:
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
Best Wishes,
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
Best Wishes,
Jun 27, 2022
Response from current dealership:
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
Best Wishes,
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
Best Wishes,
Jan 25, 2022
Response from current dealership:
Thank you for your feedback,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
Best Wishes,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
Best Wishes,
Dec 12, 2021
There great .
Jan 25, 2022
Response from current dealership:
Dear Marcus
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Sep 15, 2021
Response from current dealership:
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Sep 15, 2021
Response from current dealership:
Dear Clif,
Thank you for your feedback.
Travis and the entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for your feedback.
Travis and the entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Jun 20, 2021
It took over a week and 3 representatives before I got what I asked for (photos).
Jun 21, 2021
Response from current dealership:
Dear Barry,
We have researched our data and could not locate a request for photos on any of our vehicles from you.
We would be happy to follow up further if you can provide us with more details.
There are more than just us as Motorworld, and there is a possibility your feedback is for a different dealership.
Best Wishes.
We have researched our data and could not locate a request for photos on any of our vehicles from you.
We would be happy to follow up further if you can provide us with more details.
There are more than just us as Motorworld, and there is a possibility your feedback is for a different dealership.
Best Wishes.
Mar 27, 2021
Very friendly and courteous staff.
Jun 8, 2021
Response from current dealership:
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Awesome group of people! They treated me well, answered all of my questions, and never made me feel pressured. Ultimately, what won out
between this dealership and another one in Ohio was the customer service. Those things still matter today, and Julio and Erin did not let me
forget that I was a valued customer whether I purchased a car or not. Luckily, it was a happy ending for us all! 10/10 would buy from them
again, and I live in Texas so that should tell you something.
Jun 8, 2021
Response from current dealership:
Thank you for your feedback.
Erin Julio and the entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Erin Julio and the entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Mar 9, 2021
Response from current dealership:
Dear Brian,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure that we keep improving our services.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
I was contacted but after stating that it maybe after the new year till I’m ready they stopped contacting me
Jan 18, 2021
Response from current dealership:
Thank you for your feedback.
We strive to provide our customers with a transparent and courteous, professional experience.
As you have stated to our sales team that you will be ready after the NEW YEAR. our Sales team will automatically schedule the time you requested to contact you and will not contact you before. It is our policy to not bombard our customers with communication and to work with their comfortable schedule especially when they request that.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
We strive to provide our customers with a transparent and courteous, professional experience.
As you have stated to our sales team that you will be ready after the NEW YEAR. our Sales team will automatically schedule the time you requested to contact you and will not contact you before. It is our policy to not bombard our customers with communication and to work with their comfortable schedule especially when they request that.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Nov 6, 2020
Communication was terrible called to let them know I was coming at 9:30 Saturday. I
got there and the car was dirty and the battery was dead. Terminal was loose, sales
person was unable to repair. Took tools and fixed it for him. Jump started and test
drove. Car shimmied at 50 mph. Listing accuracy was good. I called and told them I
absolutely wanted the car on Monday, sale person said no problem, it would be ready
on Wednesday because he would be off Tuesday. Filled out financial paperwork on
Monday. Called Wednesday afternoon and he had not seen it in his inbox.
Dealer was unable to deliver financing as promised because the vehicle was a 2006.
I agreed to a much larger deposit and needed a day to get paystubs as I had just
changed jobs. I got the bank check, emailed all paystubs, expecting to pick the car up
Friday night and was then told that they had sold the car that morning. The sales
person told me that I should have moved faster.
Nov 7, 2020
Response from current dealership:
Dear Edward,
The GTO you visited and test drove was in an immaculate brand new condition.
You were properly greeted and given the opportunity to see and test drive the vehicle which you did.
After your test drive, you were offered the opportunity to purchase the vehicle. You decided that you did not want to move forward with the purchase until you consulted your family.
The Staff has given you every opportunity to purchase this vehicle and have worked with you after you have called to send in your application to get financed.
However, as we have daily customers that visit and some are rea
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The GTO you visited and test drove was in an immaculate brand new condition.
You were properly greeted and given the opportunity to see and test drive the vehicle which you did.
After your test drive, you were offered the opportunity to purchase the vehicle. You decided that you did not want to move forward with the purchase until you consulted your family.
The Staff has given you every opportunity to purchase this vehicle and have worked with you after you have called to send in your application to get financed.
However, as we have daily customers that visit and some are rea
Jan 18, 2021
Response from current dealership:
Thank you for your feedback.
We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure we keep providing exceptional service.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure we keep providing exceptional service.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Jan 18, 2021
Response from current dealership:
Thank you for your feedback.
We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure we keep providing exceptional service.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
We strive to provide our customers with a transparent and courteous, professional experience.
We will build on your feedback to make sure we keep providing exceptional service.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
He was fine vehicle had no options no backup camera no keyless entry no rear sliding glass window.
Jan 18, 2021
Response from current dealership:
Thank you for your feedback.
All our Vehicles are listed online with detailed photos and descriptions.
We strive to provide our customers with a transparent and courteous, professional experience.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
All our Vehicles are listed online with detailed photos and descriptions.
We strive to provide our customers with a transparent and courteous, professional experience.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Sep 24, 2020
Answered all questions about the Jeep.
Jan 18, 2021
Response from current dealership:
Dear Angela
Thank you for your feedback.
The entire team were very happy to have provided you with answers to your questions.
We strive to provide our customers with a transparent and courteous, professional experience.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for your feedback.
The entire team were very happy to have provided you with answers to your questions.
We strive to provide our customers with a transparent and courteous, professional experience.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Sep 8, 2020
Posting cara that are not ready to sell. Was told had to wait up to two weeks for a car.
Sep 10, 2020
Response from current dealership:
Dear Jeremy,
Thank you for your feedback.
We post all our vehicles online as soon as they arrive. We have a lot of out of State customers that fly in to purchase our vehicles and therefore they do purchase their vehicle on the same day.
Due to the excessive market demand during the COVID time we are passing through, we strived to ensure that we maintained our inventory and therefore most of our inventory is new.
This situation backlogged the vehicles to have their PSI in a timely manner.
Since we are very professional in doing business and always have high standards to provide to our
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Thank you for your feedback.
We post all our vehicles online as soon as they arrive. We have a lot of out of State customers that fly in to purchase our vehicles and therefore they do purchase their vehicle on the same day.
Due to the excessive market demand during the COVID time we are passing through, we strived to ensure that we maintained our inventory and therefore most of our inventory is new.
This situation backlogged the vehicles to have their PSI in a timely manner.
Since we are very professional in doing business and always have high standards to provide to our
Aug 24, 2020
Gabrielle was persistent and professional!!
The car sold fast though!!
Thanks for trying young lady!!
Sep 10, 2020
Response from current dealership:
Dear Dariel,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We look forward to be of good service to you, your family and friends in the future.
Best Wishes
I purchased this RR. Erin in finance is excellent. My wife and I really are wary of internet dealings but she layed our worrys to rest and aleavied our reservations. Excellent.
Sep 10, 2020
Response from current dealership:
Dear Bob,
Thank you for your feedback.
Erin and the entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes
Thank you for your feedback.
Erin and the entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes
A great experience. Unlike going to most dealers it was short, pressure-free, and friendly. Would highly recommend.
I inquired about a car late on a Sunday night, when the dealership was closed. Heard back from the dealership early the next day. Had a brief conversation about the car, did a quick financing
application. Had the salesman send me a bill of all the costs and charges. Scheduled a test drive for the following day.
Everything went as you would hope, not as you would expect. You expect to sit at the dealership and be plied with options or addons until your exhausted. Not at Motorworld. Went in, asked if
I wanted options A, B, and C, no thank you. That was that. Everyone wore a mask. Hand sanitizer was available and encouraged. I wound up with a new (to me) car, the best
recommendation I could give.
Sep 10, 2020
Response from current dealership:
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes
Jul 23, 2020
Good service but prices are to high...
Sep 10, 2020
Response from current dealership:
Dear Patrick
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
Our Vehicle Pricing is always measured to the market and to make sure that we are the most competetive. COVID times have made vehicle prices very high at the source due to the heavy demand in the market, yet we still manage to make sure that we are providing all our customers with the best and most competitive pricing, Unlike other's we make sure that we never have any
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Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
Our Vehicle Pricing is always measured to the market and to make sure that we are the most competetive. COVID times have made vehicle prices very high at the source due to the heavy demand in the market, yet we still manage to make sure that we are providing all our customers with the best and most competitive pricing, Unlike other's we make sure that we never have any
Sep 10, 2020
Response from current dealership:
Dear Allen,
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
I purchased the 2015 accord. Unbeknownst to the dealership or myself it had a Honda defect known to Honda. I brought the vehicle back the next business day they satisfied the issue they fixed it immediately and correctly. They stood behind their small initial warranty, and that is after I choose not to buy the extended warranty.
Positive experience overall I would highly rate Motorworld.
Jul 6, 2020
Response from current dealership:
Thank you for your feedback.
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
The entire team were very happy to have provided you with a great Purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
I have not visited or bought anything from this dealer. My review is based strictly on telephone and online contact.
I contacted Motorworld about a car I was interested in. they responded in a timely manner. the car was sold before
I had an opportunity to look at it but they were great about following up to let me know it had been sold.
Jul 6, 2020
Response from current dealership:
Thank you for your feedback.
Although we pride ourselves with the exceptional level of professionalism and courtesy our staff are trained on, we always listen to our customers and build on their experience with us. The entire team were very happy to have provided you with a great experience! We strive to provide our customers with a transparent and courteous, professional experience.
Best Wishes,
Although we pride ourselves with the exceptional level of professionalism and courtesy our staff are trained on, we always listen to our customers and build on their experience with us. The entire team were very happy to have provided you with a great experience! We strive to provide our customers with a transparent and courteous, professional experience.
Best Wishes,
Jun 14, 2020
They were real nice and friendly. And they explained everything to you so you would understand.
Jul 6, 2020
Response from current dealership:
Dear Stacey
The entire team were very happy to have provided you with a great experience! We strive to provide our customers with a transparent and courteous, professional experience.
Best Wishes,
The entire team were very happy to have provided you with a great experience! We strive to provide our customers with a transparent and courteous, professional experience.
Best Wishes,
Jul 6, 2020
Response from current dealership:
The entire team were very happy to have provided you with a great. We strive to provide our customers with a transparent and courteous, professional experience.
Best Wishes,
Best Wishes,
Jul 6, 2020
Response from current dealership:
Dear Eric,
Thank you for your Feedback. We strive to make sure our vehicles are competitively priced and in the best condition in the market. We always do our best to provide our customers with the best we can do.
I am certain that we will always give you the best we have on any vehicle we have as we look forward to seeing you again in the future.
Best Wishes,
Thank you for your Feedback. We strive to make sure our vehicles are competitively priced and in the best condition in the market. We always do our best to provide our customers with the best we can do.
I am certain that we will always give you the best we have on any vehicle we have as we look forward to seeing you again in the future.
Best Wishes,
Morgan is very wonderful, she followed up with you and she is very helpful in giving you the condition and status of the car you are interested in
Jul 6, 2020
Response from current dealership:
Morgan and the entire team were very happy to have provided you with a great experience! We strive to provide our customers with a transparent and courteous, professional experience.
Best Wishes,
Best Wishes,
Feb 12, 2020
Dealer was very responsive with information.
Feb 29, 2020
Response from current dealership:
Dear Dave,
Thank you for your feedback. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Thank you for your feedback. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Feb 29, 2020
Response from current dealership:
Dear Charles,
Thank you for the purchase of your vehicle from Motorworld of Frederick. Morgan and the entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Thank you for the purchase of your vehicle from Motorworld of Frederick. Morgan and the entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Horrible customer service from Erin. Took me and my husband's information, ran our credit and never responded to us about the car or application. I guess Motorworld does not do business with people like us.
Jan 18, 2020
Response from current dealership:
Dear Valerie,
Thank you for your feedback. Our records show that we have sent you email communication regarding your application. Our records also show that you have called in and said you did not receive our email. we do make sure that our customers are looked after in every way possible with utmost professionalism. It is unfortunate that you have not received our communication to you at the email address you put on your inquiry on the same day you submitted your application as indicated by our CRM records under your file. We do have a copy of our email communication to you stamped with th
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Thank you for your feedback. Our records show that we have sent you email communication regarding your application. Our records also show that you have called in and said you did not receive our email. we do make sure that our customers are looked after in every way possible with utmost professionalism. It is unfortunate that you have not received our communication to you at the email address you put on your inquiry on the same day you submitted your application as indicated by our CRM records under your file. We do have a copy of our email communication to you stamped with th
Dec 28, 2019
we enjoyed the interaction with the dealership. Both Debbie and Morgan were accommodating. We took a test drive, talked a bit and purchased the vehicle. Little to no negotiating, however the vehicles are priced to sale. We signed some papers, wrote a check and drove the car away. It was the least amount of time I ever spent purchasing a vehicle. Very nice...
Jan 18, 2020
Response from current dealership:
Dear Ron,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Dec 19, 2019
Great
Jan 18, 2020
Response from current dealership:
Dear Francisco,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Nov 29, 2019
I did purchase a car from this dealer. They do not negotiate very much so be prepared to pay their asking price. After I purchased my car I had an issue with a brake light and which they did fix the light at no charge.
Nov 30, 2019
Response from current dealership:
Dear Rebecca,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience. We strive to provide our customers with the most competitive pricing in the market vehicle by vehicle as we always want our customers to have a great vehicle for a great price and tell everyone about it.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Nov 28, 2019
I've never had a better experience buying a car.
Nov 29, 2019
Response from current dealership:
Dear Veronica,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Thank you for the purchase of your vehicle from Motorworld of Frederick. The entire staff was delighted to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the near future.
Best Wishes,
Dealership was pushy and salesperson couldn't answer any of my questions. Then would not take my payment over the phone or a personal check even with all the loan paperwork. I drove 3 hours to look at this car. I ended up cancelling the loan and not getting the car I liked.
Nov 29, 2019
Response from current dealership:
Dear Dorothy,
Thank you for your review. We have visited our communication log with you and found the following.
The Sales person have agreed to take your payment with an authorized Signed CC Approval. The Sales Person, has actually said yes we do accept personal checks and that requires an OFAC Credit Pull. This information is logged in our telecom communication log drive.
On your visit, the Sales Consultant has actually showed you the car and you test drove the vehicle, and decided that you want to come back and see the vehicle in day light. that is also logged in our records and under
More ...
Thank you for your review. We have visited our communication log with you and found the following.
The Sales person have agreed to take your payment with an authorized Signed CC Approval. The Sales Person, has actually said yes we do accept personal checks and that requires an OFAC Credit Pull. This information is logged in our telecom communication log drive.
On your visit, the Sales Consultant has actually showed you the car and you test drove the vehicle, and decided that you want to come back and see the vehicle in day light. that is also logged in our records and under
Nov 18, 2019
Three different responses. Only one was a bit off putting. The other two quite helpful
Nov 20, 2019
Response from current dealership:
Thank you Carole.
On behalf of the entire team at Motorworld, we hope to always be of good service to you, your family and friends in the future.
Best Wishes
On behalf of the entire team at Motorworld, we hope to always be of good service to you, your family and friends in the future.
Best Wishes
Sep 19, 2019
Very pleasant to speak with over the phone.
Sep 19, 2019
Response from current dealership:
Thank you Davon.
On behalf of the entire team at Motorworld, we hope to always be of good service to you, your family and friends in the future.
Best Wishes
On behalf of the entire team at Motorworld, we hope to always be of good service to you, your family and friends in the future.
Best Wishes
Good customers service
Outstanding sales consultant Morgan Smith
Help me with buying this car
Good dealership
Aug 2, 2019
Response from current dealership:
Thank you for purchasing your vehicle from Motorworld of Frederick. Morgan, and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Jul 7, 2019
Great place everyone was so helful.
Jul 12, 2019
Response from current dealership:
Thank you Jim.
On behalf of the entire team at Motorworld, we hope to always be of good service to you, your family and friends in the future.
Best Wishes,
On behalf of the entire team at Motorworld, we hope to always be of good service to you, your family and friends in the future.
Best Wishes,
Jul 2, 2019
This small used-car dealer in Frederick had the exact year Honda Pilot I was looking for. The car was in perfect shape and the sales staff were pleasant and easy to deal with. I bought the car after a test drive, although they wouldn't budge on the price. Given comparable cars, this was a good deal on a good car. Debbie, the sales manager, was very helpful and Morgan, the sales person, had contacted me almost immediately after my inquiry through Car Gurus. I put a (non-refundable) deposit on the car and arranged my own credit union financing, though they had good finance rates. The whole paperwork thing to finalize the deal took less than an hour. Motorworld has well cared-for, quality used cars. If they have what you're looking for, I recommend them.
Jul 3, 2019
Dear Dan,
Thank you for purchasing your vehicle from Motorworld of Frederick.Debbie, Morgan and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Response from current dealership:
Dear Dan,
Thank you for purchasing your vehicle from Motorworld of Frederick.Debbie, Morgan and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Jun 14, 2019
My experience with Motor World was good. Morgan was great to work with and she was knowledge of the vehicle details. Thanks
Jun 25, 2019
Response from current dealership:
Dear Jerry,
Thank you for purchasing your vehicle from Motorworld of Frederick. Morgan and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for purchasing your vehicle from Motorworld of Frederick. Morgan and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
May 28, 2019
Good customer service: helpful, friendly, no pressure. Morgan, Debbie and Erin are all
very nice to deal with. Car was clean and ready to drive, both for test drive and pick-up.
Recommended.
Jun 25, 2019
Response from current dealership:
Dear Mary,
Thank you for purchasing your vehicle from Motorworld of Frederick. The entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for purchasing your vehicle from Motorworld of Frederick. The entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
May 24, 2019
Morgan and Erin provided a phenomenal experience. Couldn’t ask for anything more! Ask for Morgan and she will exceed your expectations!
Jun 25, 2019
Response from current dealership:
Dear Kevin,
Thank you for purchasing your vehicle from Motorworld of Frederick. Erin, Morgan and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for purchasing your vehicle from Motorworld of Frederick. Erin, Morgan and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
I read the reviews before I went to this
dealership.This is a great place to deal with, I
purchased a car from Morgan, and it was a great
experience. I found everyone there to be very
honest, helpful, and friendly. This will be the first
place I send friends and family. Thanks again
Motorworld.
Jun 25, 2019
Response from current dealership:
Thank you for purchasing your vehicle from Motorworld of Frederick. Morgan and the entire team were very happy to have provided you with a great purchase experience! We strive to provide our customers with a transparent and courteous, professional experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
May 1, 2019
Best dealer experience! Great people, zero pressure, car and price as advertised and no surprise additional costs. Eddie and Debbie are
the best! I give them my highest recommendation. It was worth the drive to Frederick! We bought a car from them and I would do it again.
Jun 25, 2019
Response from current dealership:
Dear James,
Thank you for purchasing your vehicle from Motorworld of Frederick. The entire team were very happy to have provided you with a great purchase experience!
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Thank you for purchasing your vehicle from Motorworld of Frederick. The entire team were very happy to have provided you with a great purchase experience!
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
Apr 24, 2019
dealership stopped returning texts and all contact after learning of my 25k budget
Apr 30, 2019
Response from current dealership:
Dear Sean,
We have looked in our database under the name Sean to review the communication list. We could not find any communication via text, phone or email with you.
Our business policy and professional Sales Staff are renowned for their courtesy and fast response to clients.
This could be a different Dealership that you had that experience with as there are more than 1 dealership under the name of Motor World.
We would like to invite you to our Dealership and make sure you receive an exceptional Purchase experience.
Best Regards,
We have looked in our database under the name Sean to review the communication list. We could not find any communication via text, phone or email with you.
Our business policy and professional Sales Staff are renowned for their courtesy and fast response to clients.
This could be a different Dealership that you had that experience with as there are more than 1 dealership under the name of Motor World.
We would like to invite you to our Dealership and make sure you receive an exceptional Purchase experience.
Best Regards,
Mar 18, 2019
Very good dealer, i appreciate the excellent professionalism of Mrs Debbie and her
dedication for her job.
Mar 9, 2019
Very responsive. Very professional.
Mar 15, 2019
Response from current dealership:
Dear Gerald,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. We take your feedback and positive experience with pride and build on it.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. We take your feedback and positive experience with pride and build on it.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Mar 2, 2019
Very responsive without using the typical high pressure constant annoyance that most dealers use!!
A VERY welcome change for sure!
Mar 15, 2019
Response from current dealership:
Dear Paul,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. We take your feedback and positive experience with pride and build on it.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. We take your feedback and positive experience with pride and build on it.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Never knew buying a vehicle could be so easy and enjoyable. Morgan was nothing less than AMAZING. Everyone there was so friendly and helpful. The dealership was non stop busy and full of people looking at cars to buy and still the process was super smooth. If you want a stress free, easy and great car buying experience Motorworld is the place to go. If I could rate higher than 5 stars I would. Thank you guys!!!!!!!!!
Mar 15, 2019
Response from current dealership:
Dear Justin,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Morgan and the entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Morgan and the entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
I contacted Motorworld through CarGuru and got a timely response from a Sales Associate, Morgan. Morgan was friendly and professional in our emails and calls. I set an appointment and when I arrived the car was up front, ready to go and warmed up. It was COLD out so having the car ready was a bonus. I tested four like vehicles at four different dealerships before purchasing from Motorworld. If you are looking for a Used Car Dealer and Sales Associate that is courteous and pays attention to details, I recommend Morgan at Motorworld.
Feb 13, 2019
Response from current dealership:
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Morgan and the entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Feb 5, 2019
Response from current dealership:
Dear Guru,
From the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes.
From the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes.
Jan 21, 2019
Good experience. No unexpected surprises except no haggling on price. However the car was priced competitively
Feb 5, 2019
Response from current dealership:
Dear Joseph,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Jan 16, 2019
Good
Feb 5, 2019
Response from current dealership:
Dear Robert,
From the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes.
From the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes.
I had a good experience. Debbie and Morgan were very welcoming. The test drive allowed me to go local and on the highway. The process was simple. They were able to provide a carfax report and a certification report. I especially appreciated there quick response to emails and phone calls. Overall Great Service.
Feb 5, 2019
Response from current dealership:
Dear Will,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie, Morgan and the entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie, Morgan and the entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
very responsive, answered all my questions on line. purchased from another dealer instead only because they had car the better met my needs.
Feb 5, 2019
Response from current dealership:
Dear Guru,
from the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes.
from the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes.
Feb 5, 2019
Response from current dealership:
Dear Dlyche,
From the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes,
From the entire team at Motorworld, we thank you for your feedback and look forward to provide you with a great purchase experience in the future.
Best Wishes,
Dec 19, 2018
Very cordial and not pushy. Sales lady Debbie very accommodating. Did not purchase.
Feb 5, 2019
Response from current dealership:
Dear Michael,
From the entire team at Motorworld, we thank you for your feedback, and look forward to provide you with a great purchase experience in the future.
Best Wishes,
From the entire team at Motorworld, we thank you for your feedback, and look forward to provide you with a great purchase experience in the future.
Best Wishes,
Nov 22, 2018
Awesome
Feb 5, 2019
Response from current dealership:
Dear Abubakar,
The entire team at Motorworld would like to thank you.
The entire team at Motorworld would like to thank you.
Oct 26, 2018
Excellent customer service, up front pricing, and an inventory of great cars. I selected this
dealership from CarGurus based on their wide range of vehicles that were in good condition and
competitively priced. They did not disappoint! Debbie also offered me help returning my rental
car, and worked with me on a delayed insurance settlement, taking a lot of the stress out of the
whole process. Overall great experience, and will be back when it is time to purchase used
again.
Feb 5, 2019
Response from current dealership:
Dear Jenn,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie and the entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie and the entire team are so happy to have provided you with a great purchase experience. We take your feedback and positive experience with pride and build on it.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Sep 30, 2018
Very responsive
Oct 13, 2018
Response from current dealership:
Dear Mert,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Sep 20, 2018
Responsive
Oct 13, 2018
Response from current dealership:
Dear Brenda,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Sep 19, 2018
I was contacted quickly and we just couldn't agree on price.
Oct 13, 2018
Response from current dealership:
Thank you for choosing Motorworld of Frederick while searching for your new vehicle. We hope that we will be able to provide you with the vehicle you are looking for and the price you want in the future.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Sep 11, 2018
Then tied hard. Got another one not too far from them
Great! I just needed a little more engine! One of the first to really read and take notice of what I really needed!
Oct 13, 2018
Response from current dealership:
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you to motor world for the efficiency and and good service. We are happy with our car!
Aug 31, 2018
Response from current dealership:
Dear Andre,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Aug 20, 2018
My experience at Motorworld was GREAT. Debbie Hefty was wonderful.
She was very professional. I was unsure of many of the logistics of buying a
car, despite it not being my first time. She did an amazing job of gently
guiding me and answering all of my questions. She shared some of her
favorite memories she had from her first van, as I was buying another van for
our family. Everyone at this dealership was very, very nice and welcoming. I
would absolutely buy another car from Motorworld and highly recommend
Debbie!
Aug 31, 2018
Response from current dealership:
Dear Bobbi,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Jul 30, 2018
My experience with Motorworld was an absolute pleasure. Everyone involved
in the process was beyond helpful and knowledgeable. Derrick worked with
me and made what can be a stressful decision both fun and easy, without all
the added pressuring sales pitches. He did his job and let me find the car I
wanted. Couldn't have asked for a better experience buying my first car!
Aug 31, 2018
Response from current dealership:
Dear Hannah,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Derrick and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Derrick and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Aug 31, 2018
Response from current dealership:
Dear Rafael,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Derrick and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Derrick and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Jul 18, 2018
It was a pleasure working with Motorworld in Frederick MD. Debbie is an outstanding Sales Manager. I also had the pleasure of working with the owner Tarek during the purchase process. Debbie was able to juggle an already busy appointment schedule to fit me in, as I had to travel nearly 70 miles. This coupled with a complex loan process from my vendor required a lot of flexibility by both parties. This was delivered in spades. I highly recommend Motorworld for a no stress or hassle auto purchase experience.
Aug 31, 2018
Response from current dealership:
Dear Bryan,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Debbie and the entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Jul 14, 2018
Called back right away !!
Aug 31, 2018
Response from current dealership:
Dear Larry,
Thank you for choosing Motorworld of Frederick. The entire team are so happy to have provided you with a great experience.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick. The entire team are so happy to have provided you with a great experience.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Jun 22, 2018
Extremely helpful and understanding, hometown service.
Aug 31, 2018
Response from current dealership:
Dear Sean,
Thank you for choosing Motorworld of Frederick. The entire team are so happy to have provided you with a great experience.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Thank you for choosing Motorworld of Frederick. The entire team are so happy to have provided you with a great experience.
We look forward to being of good service to you, your family and friends in the future.
Best Wishes,
Aug 31, 2018
Response from current dealership:
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The entire team are so happy to have provided you with a great purchase experience.
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
We know you will take much pride in your new vehicle and we look forward to being of good service to you, your family and friends in the future.
Best Wishes,
As a woman that worked in dealerships in the past, I have seen it all good and bad. Derrick responded to my email quickly and I drove 2 hours to see my new Tahoe. After seeing many in Virginia, I knew that Maryland inspections are extremely particular. This vehicle was nearly immaculate for being 11 years old! I was greeted with a smile and hand shake. Derrick quickly got the key and we were on our test drive. He told me of what was fixed in order to pass inspection which I loved. I reviewed the Carfax that he provided and the deal was set. By far the BEST vehicle and PRICE of all I looked at. If I could give the dealer and salesman more than 5 Stars I would! Thanks again Derrick! It was a great experience.
Jun 15, 2018
Response from current dealership:
Dear AmayaK,
We would like to thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Derrick and the entire team was so happy to provide you with a great purchase experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
We would like to thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. Derrick and the entire team was so happy to provide you with a great purchase experience.
We know you will take much pride in your new vehicle, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
May 30, 2018
Got back to me promptly, but unfortunately the truck had been sold that day.
Jun 15, 2018
Response from current dealership:
Dear John,
Thank you for your feedback. We Strive to provide exceptional customer service every time.
It is unfortunate that the vehicle you inquired about was just sold when you inquired about it, yet we look forward to be of good service to you in the future.
Best Wishes,
Thank you for your feedback. We Strive to provide exceptional customer service every time.
It is unfortunate that the vehicle you inquired about was just sold when you inquired about it, yet we look forward to be of good service to you in the future.
Best Wishes,
Great dealer to work with! Great selection of cars, suvs and trucks! I had
been shopping for sometime to locate a newer vehicle. Found Motor World
on CarGurus. The reason I selected Motor World to buy from the amount of
pictures posted on CarGurus (60)! This allowed me to make a commitment to
go test drive. Terak Khoury and Debbie Hefty did an outstanding job of
customer service and follow up. Debbie stay late to close to deal and
paperwork. You won't go wrong by buying from Motor World!
May 26, 2018
Response from current dealership:
Dear Jay,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The team was delighted to work with you and your beautiful family.
We would like to extend our Customer Service courtesy and provide you with the best care for your vehicle at our Certified, MD State Inspection Service Center at internal cost.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes to you and your family,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. The team was delighted to work with you and your beautiful family.
We would like to extend our Customer Service courtesy and provide you with the best care for your vehicle at our Certified, MD State Inspection Service Center at internal cost.
We know you will take much pride in your new vehicle and we look forward to be of good service to you, your family and friends in the future.
Best Wishes to you and your family,
Apr 25, 2018
I had a great experience dealing
with the team at Motorworld. I
have bought many cars in my
life and have to say that my
experience with the staff at
Motorworld has been the best.
From under market "no haggle"
pricing of their vehicles, to the
large high quality selection of
desired vehicles and their 132
point onsite inspection and
repair, this, by far, was the best
place I have ever bought from. I
ended up buying a 535i BMW
and am extremely happy with
my choice. Most dealerships in
this area are of questionable
quality and experience but you
can be reassured that the
professionalism and expedient
experience at Motorworld will
make you a customer for life.
Thanks again Taruk and
Debbie....
Apr 27, 2018
Response from current dealership:
Dear Ken,
On behalf of the entire team at Motorworld of Frederick, we would like to congratulate you on the purchase of your new vehicle.
Thank you for doing business with us and for giving us a chance to provide you with a professional buying experience.
We would like to extend our Customer Service Courtesy and provide you with the best care for your vehicle at our Certified, MD State Inspection Service Center at internal cost.
We were delighted to work with you, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
On behalf of the entire team at Motorworld of Frederick, we would like to congratulate you on the purchase of your new vehicle.
Thank you for doing business with us and for giving us a chance to provide you with a professional buying experience.
We would like to extend our Customer Service Courtesy and provide you with the best care for your vehicle at our Certified, MD State Inspection Service Center at internal cost.
We were delighted to work with you, and we look forward to be of good service to you, your family and friends in the future.
Best Wishes,
The sales person was very nice but I just didn't like the car but I am looking at another one very nice car and I hope we can make a deal
Apr 23, 2018
Response from current dealership:
Dear Raymond,
We value your feedback and honesty. At Motorworld you will always find Great Deals and we invite you to constantly keep checking our store for more and more variety of quality pre-owned vehicles.
Best Wishes,
We value your feedback and honesty. At Motorworld you will always find Great Deals and we invite you to constantly keep checking our store for more and more variety of quality pre-owned vehicles.
Best Wishes,
Apr 3, 2018
Response from current dealership:
Dear Steven,
On behalf of the entire team at Motorworld of Frederick, we thank you for your feedback. It is our mission to provide the best customer service to all our clients.
We hope to be of good service to your family and friends in the future.
Best wishes,
On behalf of the entire team at Motorworld of Frederick, we thank you for your feedback. It is our mission to provide the best customer service to all our clients.
We hope to be of good service to your family and friends in the future.
Best wishes,
Ms. Debbie at MotorWorld is the prime example of a professional. Although it was only through email, Debbie was very helpful. As soon as the car was sold, she reached out to let me know and also sent a link to a very similar car they had. Unfortunately it was an automatic. If the opportunity permits, I would definitely consider this dealership again for my automotive needs. Very Impressed.
Apr 3, 2018
Response from current dealership:
Dear Mecho,
On behalf of the entire Team at Motorworld of Frederick, We thank you for your feedback. We strive to provide quality customer service and we sure will take your feedback to further build on it.
We hope to be of good service to you, your family and friends in the near future.
Best Wishes,
On behalf of the entire Team at Motorworld of Frederick, We thank you for your feedback. We strive to provide quality customer service and we sure will take your feedback to further build on it.
We hope to be of good service to you, your family and friends in the near future.
Best Wishes,
Mar 12, 2018
Welcome with big smile, friendly and knowledge about a car
Mar 16, 2018
Response from current dealership:
Dear Doddy,
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. We truly appreciate your business and it was a pleasure knowing you and working with you.
We extend our customer service courtesy to provide you with the best maintenance and care for your vehicle at our Certified, MD State Inspection service center at internal cost for parts and Labor.
We are certain that you will take much pride in your vehicle and we look forward to be of good service to your family and friends in the future.
Best Wishes.
Thank you for choosing Motorworld of Frederick for the purchase of your new vehicle. We truly appreciate your business and it was a pleasure knowing you and working with you.
We extend our customer service courtesy to provide you with the best maintenance and care for your vehicle at our Certified, MD State Inspection service center at internal cost for parts and Labor.
We are certain that you will take much pride in your vehicle and we look forward to be of good service to your family and friends in the future.
Best Wishes.
Mar 1, 2018
Very nice people to work with. Happy with the deal and service that I got.
Mar 3, 2018
Response from current dealership:
Dear Glenn,
We would like to thank you for choosing Motorworld of Frederick for the purchase of your vehicle. Our dedicated team of professionals extend their customer care and courtesy to provide you with the best maintenance for your new vehicle at our certified, MD State Inspection Service center.
We know you will take much pride in your new vehicle and we look forward to be of good service to your family and friends in the future.
Best Wishes.
We would like to thank you for choosing Motorworld of Frederick for the purchase of your vehicle. Our dedicated team of professionals extend their customer care and courtesy to provide you with the best maintenance for your new vehicle at our certified, MD State Inspection Service center.
We know you will take much pride in your new vehicle and we look forward to be of good service to your family and friends in the future.
Best Wishes.
Feb 7, 2018
My experience with Motorworld was excellent! I would use them again and I
will definitely recommend to others.
Mar 3, 2018
Response from current dealership:
Dear Katherine,
We would like to thank you for choosing Motorworld of Frederick for the purchase of your vehicle. Our dedicated team of professionals extend their customer care and courtesy to provide you with the best maintenance for your new vehicle at our certified, MD State Inspection Service center.
We know you will take much pride in your new vehicle and we look forward to be of good service to your family and friends in the future.
Best Wishes.
We would like to thank you for choosing Motorworld of Frederick for the purchase of your vehicle. Our dedicated team of professionals extend their customer care and courtesy to provide you with the best maintenance for your new vehicle at our certified, MD State Inspection Service center.
We know you will take much pride in your new vehicle and we look forward to be of good service to your family and friends in the future.
Best Wishes.
Feb 6, 2018
I purchased this car. The Debbie, the owner and other employees are all very nice and professional people. The prices are very competitive and Debbie was a pleasure to work with. This was my first time buying a car and I felt good about the experience. They also detailed the car for me before I left the lot. I would recommend. The only small thing is that they're a little far from my house, but it was worth the trip :)
Jan 15, 2018
Professional and courteous
Jan 16, 2018
Response from current dealership:
Dear Jacques,
Thank you for giving us a chance to provide you with a great purchase experience.
The team at Motorworld Of Frederick enjoyed working with you. We know you will take much pride in your new vehicle and we hope to be of good service to you and your loved ones in the future.
Congratulations and best wishes.
Thank you for giving us a chance to provide you with a great purchase experience.
The team at Motorworld Of Frederick enjoyed working with you. We know you will take much pride in your new vehicle and we hope to be of good service to you and your loved ones in the future.
Congratulations and best wishes.
Sep 16, 2017
Quick Response. Helpful.
Jun 4, 2017
Very easy to deal with. Would go back.
May 23, 2016
Prompt!
Mar 15, 2016
good