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Morganton Honda
About Us
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Today 8:30 AM - 7:00 PM (Closed now)
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1600 Burkemont Ave
Morganton, NC 28655
Our Amenities
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Oct 26, 2024
Great dealer! Probably the easiest and most pleasant experience I’ve ever had buying a car. No funny business- good price and seemed HONEST!
Show older dealer reviews 46
Feb 7, 2024
I drove over 2 hours to look at the GMC
terrain. When I arrived there the
salesperson was with another customer.
I took the test drive and was probably
going to make the purchase. Even
though I had limited contact with sales
rep. She told me I could leave deposit
and they would hold to Saturday so wife
could look at it. While waiting for
salesperson to finish with customer for
2 hours I talked to manager. Sales
manager was cocky and said they
couldn't hold car? He made me feel like
he was doing me a favor selling me a
car. That he had someone coming the
next day to see it. After talking to him he
got me so aggravated I left without
putting deposit down. Next day surprise
surprise the other person didn't show. I
believe he was just trying to push this
sale. Long story short I bought a better
car from a dealership that appreciated
my business. Wouldn't go back to
Morganton Honda if it was the last
dealership left!!!! Was a big waste of day
and drive!!!! Doesn't deserve the 1 star.
Feb 8, 2024
Response from current dealership:
James,
Thank you for your feedback. We strive to provide the best customer service possible. I'm disappointed to hear that we didn't leave you with a better impression and will make sure we utilize this feedback to help improve our service/processes moving forward. We do have some policies in place for our Sales Department pertaining to holds on vehicles. This should have been communicated with you during your time with us. Yes, we are able to hold cars if there is a financial necessity (working numbers or waiting on the financial institute) with a limit of 24hrs and must be approved by ma
More ...
Thank you for your feedback. We strive to provide the best customer service possible. I'm disappointed to hear that we didn't leave you with a better impression and will make sure we utilize this feedback to help improve our service/processes moving forward. We do have some policies in place for our Sales Department pertaining to holds on vehicles. This should have been communicated with you during your time with us. Yes, we are able to hold cars if there is a financial necessity (working numbers or waiting on the financial institute) with a limit of 24hrs and must be approved by ma
Nov 8, 2023
Not pushy and wanted to help. Great experience and offered future assistance.
Nov 9, 2023
Response from current dealership:
Thank you for the positive feedback, Joel! We hope our Morganton Honda team can be of service to you again in the future!
Nov 7, 2023
Great people and I was in an out in a flash. Jay was fantastic. Was about an hour away from where I live. Set up a time to get there and Jay had the vehicle ready for me to look at as soon as I arrived. No hassles or gimmicks, just a solid, family run dealership. Best car buying experience I've ever had.
Nov 8, 2023
Response from current dealership:
Steven, we're delighted to know Jay and the team at Morganton Honda provided you with a seamless car-buying experience. We appreciate your kind words! Safe travels in your new vehicle.
Jul 17, 2023
Response from current dealership:
Thanks for taking the time to leave us a review, James - it is much appreciated by all of us here at Morganton Honda and we hope we can be of service to you again in the future!
Jul 9, 2023
Good follow-up and service. Willing to schedule test drive and meet directly.
Jul 11, 2023
Response from current dealership:
John, thank you for taking the time to share this positive feedback! We appreciate your support and hope you won't hesitate to reach out if our Morganton Honda team can assist you again in the future!
Andrew was very helpful mileage was not correct and to me the car could have been cleaner overall I am very pleased with my car/truck and I have never got my paperwork on vehicle
Feb 6, 2023
Response from current dealership:
Thank you for the review, Mary. We're happy to hear your overall experience was a good one and will make sure this feedback gets passed along to our team. Enjoy your vehicle and please don't hesitate to reach out if our Morganton Honda crew can be of service again in the future!
Oct 3, 2022
Response from current dealership:
Thank you for your review! Your car is in great hands with James! We look forward to seeing you next time at Morganton Honda!
Dec 18, 2021
The sales team was very helpful.
Dec 20, 2021
Response from current dealership:
This is what we like to hear! See you next time at Morganton Honda!
They were so awesome! Quick process and got the truck with great rates and left happy with our purchase! I would purchase from them over and over again!
Sep 30, 2021
Response from current dealership:
Wow, thank you so much for this wonderful review! We're so glad you enjoyed your experience with our team here at Morganton Honda and we hope to see you again next time!
They have been very helpful and have kept me posted on the status of the truck. I hope to get up there soon to take a look at it.
Aug 17, 2021
Response from current dealership:
Thank you, Gregory! We're happy to hear we've helped you stay updated on the latest details! We'll see you again soon! - Morganton Honda
Dec 19, 2020
The dealership contacted me soon after my inquiry and again when the vehicle was sold to another buyer. The agent was very courteous and offered help with finding another vehicle that would meet my needs.
Jun 17, 2020
Rude and they treat you like you are stupid. They didn't care anything about selling me a car. They didn't even try to get close to where I wanted to be on my payments. They just kept arguing with me about it. They offered me a price but magically on the deal sheet was a different higher price. They were supposed to fix those numbers and get back to me but they never did!! I was really interested in that car too. Very disappointing!!
Oct 15, 2019
Great, purchased the car
Jun 20, 2019
They followed up on the e-mail and called and spoke honestly about the Jeep. The team was friendly, no pressure sales tactics and they were very honest up front.
Dec 28, 2018
Overall good experience. I would recommend.
Oct 31, 2018
Exceptional dealership. Most comfortable transaction EVER! Courteous and informed staff.
Aug 27, 2018
Good selection of vehicles very good salesman and found what we
were looking for at a reasonable price
Aug 20, 2018
We worked with Chuck, and he was amazing! He was very helpful and informative, and made sure to go out of his way to make sure we were happy. He even called to check on me and make sure I was loving the car a few days after we purchased it! It was a wonderful dealership and people to work with!!! I couldn’t be happier.
I gave an offer for a 2015 GTI that was already $400 above market ...The price of GTI was 19500 and should be 19100 ...I gave an offer of 17800 which is $1700 below the over market of 19500 ...They come back saying that is $2800 Im asking off ...That means that $19500 plus the $1700 would make the car deal $21200 ....That is a doc fee rip off bonanza ...They would be making a huge profit and research Doc fees , Doc fees are PURE profit and should have a cap in NC ...My offer was reasonable and they acted like I was crazy and had no intentions of dealing with me further ...Just emailing me that they will deal when I get MY math straight and was quite patronizing ...Anyway I saved me from a long drive and apparent no hope of a good deal for a car that will be 4 years old ...Do your homework and be patient and find a dealership that is reasonable in their doc fees .
Aug 8, 2018
chuck was great
Jul 10, 2018
Great deal, great service, great truck.
Jun 14, 2018
Persistent and responsive but not overly aggressive. The complimentary delivery is worth noting. Purchased vehicle from different dealer due to price though. They were my runner up based on customer service.
May 9, 2018
quick response, helpful
Jan 15, 2018
I bought the car and am happy with the purchase.
But, I do not like the practice of adding on a "document fee", and I would not
have made the purchase---at least, not at that time---if the dealer had not
negotiated down substantially.
Wanted car and asked for getting loan and never heard from them again. Then i had to call them back and tell them i had loan for car just to find out car was put on hold by someone else if they would have told me on monday i needed to put money on to hold i would be driving that car
Not people friendly.
Nov 28, 2017
Very good experience. The staff was polite, respectful and beyond
competent. Most of all -they listened to my needs and wants and
responded accordingly.
Oct 28, 2017
Brenda Stafford was our sales person ,she
was absolutely great ,she met us at the
door with a friendly smile and was
knowledgeable and honest ,we bought the
car yay ,i will recommend this dealership
to anyone i know who is looking for a car
!We got a great deal ,the staff were helpful
,friendly and went out of their way to make
for a great car buying experience !Thanks
Michael and Teresa
Oct 19, 2017
Very helpful
Jul 12, 2017
Did follow up and were able to answer my questions
Jun 20, 2017
They were most helpful and did follow thru with each request we had.
Jun 18, 2017
Great dealer. Friendly and professional Staff
Mar 1, 2017
Easy to work with..
Aug 5, 2016
Response from current dealership:
Thank you! We appreciate your positive feedback about our dealership and staff!
Feb 7, 2016
This Dealer Got Right Back To Me And Was Very Helpful Great
Customer Service Online