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Morgan City Toyota
About Us
Home of the State Inspections for Life, Oil Changes for Life, and 20 Year 200,000 Mile Warranty
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Today 9:00 AM - 3:00 PM (Closed now)
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1105 Brashear Ave
Morgan City, LA 70380
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Was very disappointed in the unprofessionalism of this dealership.
Was told by the Mgr that they would hold this vehicle for me until Saturday (because I’m 2-1/2 hrs away) so I could test drive AND they didn’t have the vehicle on lot anyway (even if I could’ve come earlier in the week)
Upon follow up about requested interior pictures, I was informed that unfortunately someone bought “sight unseen” so it’s no longer available. Had I not reached out about pictures, I very well may have made the drive only to find out that the vehicle being held for me was already sold.
Communication & integrity were definitely lacking in my personal experience.
Oct 19, 2025
Good communication
May 31, 2025
Response from current dealership:
Thank you for your positive feedback! We're thrilled to hear that Brittany was able to assist you with your questions at Morgan City Toyota. We pride ourselves on providing excellent customer service and appreciate you taking the time to share your experience. We look forward to seeing you again!
Sincerely,
The Team at Morgan City Toyota
Sincerely,
The Team at Morgan City Toyota
Apr 25, 2025
Response from current dealership:
Thank you for your feedback! We're glad to hear that you received helpful information when you called. At Morgan City Toyota, we strive to provide valuable assistance to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you!
Sincerely,
The Team at Morgan City Toyota
Sincerely,
The Team at Morgan City Toyota
Mar 21, 2025
Response from current dealership:
Thank you for the kind words! We at Morgan City Toyota appreciate your positive feedback. We're thrilled to hear you had a great experience, and we look forward to serving you again in the future!
Sincerely,
The Team at Morgan City Toyota
Sincerely,
The Team at Morgan City Toyota
Show older dealer reviews 20
Oct 13, 2023
Response from current dealership:
We are overjoyed our team of professionals contacted you quickly and was communicative to confidently answer all of your questions and concerns. Thank you for the fantastic five-star review, Gregory, and please reach out to Morgan City Toyota if we can be of any further assistance.
Sep 11, 2023
Response from current dealership:
Thank you for your kind feedback and for choosing Morgan City Toyota! Our Sales Team is happy we could help. Please let us know if you have any additional questions about the services you received.
Aug 18, 2023
Terrible experience, they set me up a VIP appointment to look at a vehicle i was interested in & told me it was available, i drove 3 hours to get there, along the way receiving 2 text messages to confirm i was running on schedule, i arrived on time & never got to speak with the salesman I was supposed to meet due to another salesman telling me the vehicle was already sold! No explanation, no I’m sorry, no nothing, I specifically asked was it still available before I drove 3 hours to look at it & I had planned on purchasing the vehicle. Very bad experience!
Aug 19, 2023
Response from current dealership:
Hello Derek,
Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us here at Morgan City Toyota and I would appreciate the chance to discuss the level of communication that you received regarding the purchase of a vehicle. Please reach out to me at your earliest convenience.
Mark Beecher
General Manager
Morgan City Ford
mbeecher@morgancitytoyotaford.com
985-380-2277
Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us here at Morgan City Toyota and I would appreciate the chance to discuss the level of communication that you received regarding the purchase of a vehicle. Please reach out to me at your earliest convenience.
Mark Beecher
General Manager
Morgan City Ford
mbeecher@morgancitytoyotaford.com
985-380-2277
Salesman was attentive and didn't pressure me into a sale. Met the finance manager who assured me of the price
verification for the Titan I came to look at. They followed up with a phone call to let me know of some other dealer
extra services on the truck. Overall impression was very good.
Jun 24, 2021
Response from current dealership:
We're so glad that we were able to go above and beyond during your recent buying experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nov 1, 2019
Response from current dealership:
Thank you SO much for leaving feedback about your recent visit to our dealership. It means alot especially from a fellow Internet Sales Manager. You definitely know the importance of having a good online presence. It was a pleasure meeting you both. We appreciate you!
Crystal H.
Internet Sales Manager
Courtesy Toyota
Crystal H.
Internet Sales Manager
Courtesy Toyota
Sep 5, 2019
I dealt with Vu at Courtesy Toyota, and Tony in the financing department. They were extremely helpful and I felt I got a great deal!
Sep 5, 2019
Response from current dealership:
Hi Jordan, thank you so much for taking the time to leave valuable feedback about your recent visit. We appreciate you giving our team the opportunity to earn your business and we are glad to hear that we met your expectations. I'll pass your feedback along to our Management Team and Vu, your Dedicated Sales Consultant.
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
Jun 14, 2019
Communications from the salesman, Darrell G, were thorough. He showed an interest in accommodating my inquiry of the vehicle. He even met me after business hours. Very kind of him.
Jun 14, 2019
Response from current dealership:
Hi Kayee! Thanks for taking the time to leave feedback about your recent experience with our dealership. It was a pleasure working with you. I'll be sure to pass this info along to Darrell. Enjoy your weekend. :)
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
Aug 22, 2018
great responceofferwd to help find me a car could not agree on price of that car
thought that was over and beyond call of duty
Jun 14, 2019
Response from current dealership:
Hi Lisa, Thanks for taking the time to rate your experience at our dealership. We value your opinions and your feedback.
Crystal H.
Internet Sales Team
Crystal H.
Internet Sales Team
Apr 16, 2018
Did not deal much but the car has damage not disclosed. The pictures are deceiving
Apr 17, 2018
Response from current dealership:
Hi Kevin, thank you for taking the time to leave feedback about your experience. We'd like to discuss your concerns further at your convenience. You can reach our management team at 985-380-2395.
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
They did send me an email, but really only asking for a telephone number.
The request I sent from Car Gurus was asking them what was their best
price and they did not answer that request.
Apr 17, 2018
Response from current dealership:
Hi Rene, thank you for taking the time to leave feedback about your experience. We will take a look & address concerns for future internet requests. Thank you again, much appreciated.
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
Received a generic email, a sales pitch for the whole car lot and nothing about the jeep.
Apr 17, 2018
Response from current dealership:
Good morning Dinghy201, thank you for taking the time to leave feedback about your experience. We will take a look into the concern that you've brought to our attention for future requests. Again, we appreciate the feedback.
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
Aug 5, 2017
Courtesy Toyota contacted me late in the morning Saturday and had the car in their possession, but were closed Sunday. Then first thing Monday morning chose to send it to auction rather than allow me to even see it.
They could have at least given me a shot.
I won't bother looking at their web site any longer.
Thank you for allowing me to comment.
Apr 17, 2018
Response from current dealership:
Good morning Rebecca, thanks for taking the time to leave feedback about your experience with us. We'd like to discuss your concerns further at your convenience. You can reach our management team at 985-380-2395.
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
Mar 22, 2017
Great communication!
Apr 17, 2018
Response from current dealership:
Hi Diane; Thanks for taking the time to leave positive feedback on your experience with us. We really appreciate it.
Have a blessed day,
Crystal H.
Internet Sales Manager
Have a blessed day,
Crystal H.
Internet Sales Manager
Oct 17, 2016
Never followed up from our initial conversation. Was very interested in the vehicle.
Feb 11, 2017
Response from current dealership:
Good morning Calvin, I just wanted to reach out to you as your feedback is very important to us. I'll get with the rest of the staff regarding your concerns.
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
Jun 26, 2016
Emailed me like asked thanks
Jun 27, 2016
Response from current dealership:
Hi JoAnne, thanks for taking the time out of your busy day to leave us valuable feedback. We are here if you need anything. Have a wonderful day. :)
Crystal H.
Internet Sales Manager
Courtesy Toyota
Crystal H.
Internet Sales Manager
Courtesy Toyota
Mar 2, 2016
Great customer service and super clean
vehicles. They were willing to work with
me to get my vehicle.
Mar 7, 2016
Response from current dealership:
Hi Bobbie! Thank you soooo much for choosing to allow us to serve you! It was our pleasure working with you and your family. We know you will enjoy your Sienna for a long time. Thanks for taking the time out of your busy day to leave feedback for us. We appreciate it!
Crystal H.
Internet Sales Manager
Crystal H.
Internet Sales Manager
Aug 19, 2015
Excellent
Aug 20, 2015
Response from current dealership:
Hi Zack, Thank you so much for taking the time out of your busy day to rate us. It was our pleasure to serve you in helping you find the perfect truck. Crystal, Courtesy Toyota Internet Sales Manager
Jul 20, 2015
Was going to buy the tundra but
found better deal elsewhere
overall good service
Jul 22, 2015
Response from current dealership:
Hi Mr. Joel, my name is Crystal, I am the Internet Sales Manager. I just wanted to say thank you for taking the time out of your busy day to leave us feedback. We value your feedback. I will pass this info along to our Sales Managers as well. Let us know if you need anything in the future, have a wonderful day.