-
Today 8:00 AM - 6:00 PM (Open now)
Monster Motors Michigan Center
About Us
Highly Rated Five Star Used Dealership in Michigan. Monster Motors offers a wide selection of vehicles in all makes, shapes, & sizes! Including top models from your favorites- Chevrolet, Ford, GMC, Jeep, RAM, Toyota, Honda, Nissan, and more. Our competitive pricing model on all of our vehicles is tough to beat. We welcome all Trade-ins. Our Michigan lot is local to Jackson! But you don't need to be local to take full advantage of what MonsterMotors.com offers! We DELIVER Nationwide! No matter where we've been there! MonsterMotors.com has offered a first-class car buying experience since 2009. Visit our dealership in Jackson, Michigan to make one of our used vehicles for sale yours today.
-
Today 9:00 AM - 8:00 PM (Open now)
-
3702 Page Ave
Michigan Center, MI 49254
Our Amenities
- Amenities coming soon!
Media
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Mar 22, 2026
Professional dealing. Seamless
I didn’t end up buying from them, for several personal reasons. The dealership was wonderful. Very friendly, answered every single question I had, and even sent any video of the vehicle I requested. When the original guy I was working with was absent, I was contacted by the manager. Overall a great experience.
Mar 6, 2026
I had a very good experience dealing with monster motors
Dec 20, 2025
Dealer asking well over $2000 fees associated solely with Monster Motors (Monster Motors appearance $1,395.00 and LoJack $795.00) on top of taxes and administrative documents fee. They reduce the price on the vehicle listing (about those $2,190) making it look like a great deal - and you are all excited - what a deal! In fact, it is not a deal at all because of those hidden $1,395+$795. I am not going to purchase anything from them.
Dec 18, 2025
Monster motors did an awesome job in my eyes
Nov 19, 2025
Monster Motors was Great...contacted right away, were very polite and professional.
This didn't end up being the right truck but they are in the hunt for something different. A
pleasure doing business with them. Tks Gary
Nov 17, 2025
Great people got the deal done !
Nov 17, 2025
While they have a great selection of vehicles the price they show on here is not the price they charge you. They add another $1000 for not financing with them then $999 for an appearance package as well as $795 for a security feature and tell you that it can't be removed yet that's not built in to the advertised price. Upon further review I found I was lied to as the Tennessee location said that those items can be negotiated on. They offered me $4000 less than KBB or other dealers as well on my trade. Salesman were all young and inexperienced but helpful. Do your research, have your financing and know your trades worth and it might not be bad for vehicles mainly imported from Canada.
Nov 10, 2025
Probably the worst car dealer experience I've had. The stereotypical scumbag used car sales people. The price they list on the car gurus site is the price if you finance with them. What they also don't tell you is every car has a $2,000 fee they want to charge for low jack, some coating, various other crap you didn't ask for. This is on top of the list price. They literally admitted they list lower to attract attention then do the ole bait and switch. Surprisingly bad at communication and very unorganized.
Very hard to communicate
They use a lot of AI ,that doesn’t
follow up, or keeps track , repeated
questions , no forward steps
Finally spoke to a human but turns
out this one cannot do much , still
needs to pass stuff to salesman
Then to give you a quote how much
vehicle is, they want your license?
For what I didn’t commit to buy?
Gave you my zip code, no need for a
license till we agreed on a price and
terms? Then
Don’t try to run credit yet?
Sep 18, 2025
Basic communication, follow up emails with contact info
Aug 8, 2025
Wrong dealer. Could not work out deliver from out of state.
Although I live in Md and they are in Michigan. I had wanted to buy it and have it deliver to MD. 1 gave 1 star because the receptionist was friendly and was trying to help, I spoke with the salesman, gave him my info. He said he would call me back but he never did. I call and would be reassured he would call back, but nothing. This was off and on for a week. Very unhappy
May 5, 2025
Great team to work with
May 31, 2025
Response from current dealership:
Hi Bill,
Thank you for the great feedback! We’re glad you had a positive experience with the Monster Motors team. It’s our goal to make every step of the car-buying process smooth and enjoyable. We appreciate you choosing Monster Motors and taking the time to leave a review!
Thank you for the great feedback! We’re glad you had a positive experience with the Monster Motors team. It’s our goal to make every step of the car-buying process smooth and enjoyable. We appreciate you choosing Monster Motors and taking the time to leave a review!
May 31, 2025
Response from current dealership:
Hi Victor,
Thank you so much for your kind words! Our team at Monster Motors Michigan is dedicated to helping every customer feel welcome and supported throughout their car buying experience. We’re grateful you chose us, and we appreciate you taking the time to share your feedback. Enjoy your vehicle, and thanks again for being part of the Monster Motors community!
Thank you so much for your kind words! Our team at Monster Motors Michigan is dedicated to helping every customer feel welcome and supported throughout their car buying experience. We’re grateful you chose us, and we appreciate you taking the time to share your feedback. Enjoy your vehicle, and thanks again for being part of the Monster Motors community!
Fantastic buying experience. These people are great. They went above and beyond my expectations. Highly recommend
Jan 6, 2025
Response from current dealership:
Thank you for the opportunity to earn your business, Jeff! We hope you love your vehicle & are happy to hear we could exceed expectations! We appreciate the feedback!
Jan 6, 2025
Response from current dealership:
Thank you for the opportunity to earn your business! We appreciate the feedback!
Jan 6, 2025
Response from current dealership:
Thank you for the opportunity to earn your business, Clint! Happy to hear we could provide great customer service & appreciate the feedback!
May 25, 2024
Great dealership except there was an expensive extra cost for a tracking device we weren’t told about before hand and didn’t want that we still had to pay for and never got contacted by tracking company to put it in our name. Was kind of a scam
May 23, 2024
They responded in a timely manner, unfortunately the truck was already sold.
Show older dealer reviews 247
Nov 8, 2023
Tom was amazing
Aug 29, 2023
Really a rough experience. I wanted this car. It was for my grand daughter before she
went to college. She picked it out. I called the Monster as well as sending in a lead. It
was listed at 24,722. I asked for a 1000.00 discount which Andrew told he was not
possible since they only had "$600 left in the deal since they had it for awhile". Today its
1800 less!! I wanted it either way, but had to do it that day. I asked for a Buyers Order
to be emailed to me. No response...finally after a few hours I heard back and Andrew
said "they needed a copy of my id to do the buyers order" What? Keep in mind, I
wasn't running credit there, I had my own bank. I gave them my current address and
full name. He never got back to me. The next day, after I bought my grand daughters
second choice....they told me by asking for an ID, they were "protecting my identity"
What? How? Sending my ID over the internet to people I have never met is protecting
my identity? BE CAREFUL HERE
Aug 17, 2023
The reached out and inquired, very professional
I'd give it a 0 star if possible. I reached out to them about a vehicle which they stated, was unavailable due to someone putting a down payment on. Very well I moved on. The following week, they "contacted me" about the vehicle stating it was indeed for sale again. So I proceeded to send them my last pay stub, license and ss# to proceed with getting a loan in order to purchase. When I leave work, they decided to let me know they sold it to someone else what was the point in even wasting my time for a vehicle that's just gonna get sold to someone else. Why waste my time on another vehicle, if they're gonna sell it to someone else too. Just useless and pointless
Confirmed multiple times with sales team there were no issues mechanically with the truck. Said everything was great. The rotors, wheel bearings and front brake pads were shot. Additionally As I was diving 2 weeks after delivery the steering rack went and I almost got in an accident. The dealership did give me $450 towards the brakes. A lot of back and forth in ail, not enough detail about the process, knowledge level of the truck was low. Convenient to not sit in a dealership all day but would never do it again.
Salesman was no salesman. The vehicle was beat to death. The guy told me the vehicle was in great shape. I told him I was driving from two hours away to see this. He totally misrepresented the vehicle. Talked to the general manager after I drove home in rush hour traffic totally disappointed. He was supposed to resolve the issue and maybe pay for my gas that was wasted. He never called me back. This seemed like a buy here pay here lot with a fancy building. I can't suggest going to this place. I doubt this is the first time this has happened. Salesman didn't pay attention to anything. I waited for 10 minutes out by the vehicle. Sent him a text and called. He finally came out. When I came back he didn't even look up when the door opened. He was too busy playing on his phone. The guy next to him saw me. He was shoveling in food at his desk like he hasn't eaten in months.
Feb 7, 2023
Dealer keeps sending emails,good response
We ended up buying this car. A family member checked it out for us, and the test drive went well. Communication by email
was sometitmes confusing because I would send a msg to one person and a different individual would respond, but
responses were prompt. Once we put a deposit on the car, things moved quickly and delivery worked well. I would buy from
them again.
When I was sent an email from their office, I explained right away that the truck was the wrong size engine for my needs and said I was not interested in it. From there I received many unwanted automated emails with no one responding to my request to look for another truck elsewhere. I finally had to block the automated email from coming in. No actual person responded. All email had the name Ashley, but were signed as Jack or the emails that were signed from Jack actually came from the email address of Ashley. The service was cold and impersonal. I will not buy from them.
Aug 19, 2022
Quick responses
Super polite
Very knowledgable
Persistent on making customer satifactory‼️
Jun 21, 2022
I bought this truck from Brooklyn Brown. She was very helpful with the buying process.
Jun 1, 2022
Very accommodating and responsive!
May 9, 2022
The sales person I dealt with was informative and helpful.
May 9, 2022
The dealer was very responsive and follow up with me to make sure I had the information I needed.
May 2, 2022
I was very pleased w/ this dealers speedy response to my inquire. No complaints at all!
I bought a truck on 3/10/22. I gave it 2 stars because I ask the question if there was any issues with engine whether it's major or minor issues and I was told no, and it just got out of inspection. 3 weeks later, motor is leaking oil almost everywhere. When I looked, I didn't see any leaking so I don't know what they did to clean it up before a sell. My biggest issue, they weren't honest when there was issues, and now they won't help to fix it and unfortunately I messed up on the warranty for them to fix it. They ran through the paperwork so fast, it was difficult to consume everything. From this experience, for being a first time buyer from a dealer, now I know what to do and expect.
Mar 14, 2022
real good overall. Derek
contacted me and made it very smooth. I do have an issue with how loud the exhaust is. Otherwise it was a good experience
Mar 1, 2022
I asked specifically about the condition of a
2018 jeep wrangler and was told that it was
mint showroom condition. I drove 60+ miles
only to find to all four doors have rust
bubbling up underneath the doors. Then
Frank, the sales guy proceeded to try to tell
me ALL jeeps rust there and I shouldnt
worry about it. Less than 5% of jeeps have
door rust within 6 years. Frank wasnt aware
of that and consequently lost a potbetial
customer. Sales staff could use some polish
as always.
Feb 27, 2022
Easy to work with. Very communicative. I’d go back and do more business.
Feb 14, 2022
From the top of the lineup with Tasha to (Delivery) Dave, this group really came through on the home stretch.
Nov 1, 2021
I learned of a 2020 Ford. Spoke
to various sales staff over a
couple days. Scheduled and get
my appointment. Went and
looked at the vehicle.
As it turned out, I learned while
there, they were asking more for
"their" 2 year old truck than I'd
spend purchasing a NEW truck.
Absolutely no willingness to
negotiate a reasonable price.
Only excuses were given in an
effort to rationalize their price.
Very disappointing and
shameful to be deceiving
potential customers.
Aug 9, 2021
Everything was ok very great staff and well trained
The people are very nice but can be a little bit too pushy when a customer is trying to make up their mind about a vehicle. I contacted them about a truck that I am very interested in buying. I told them that I was still looking at different trucks also. Since then I have received no less than 1 or 2 calls a day asking what do I need to do to buy the vehicle today. I informed them that I needed time. Guess they don't get the hint. I guess I don't get a truck from them. Which sucks because it was a great truck at a beautiful price.
Jul 5, 2021
Had the truck that was posted online. Had a great experience with the sales staff and finance staff as well. Great job guys and thanks for coming through on the mirrors!
Jun 22, 2021
Due to not being able to hold, I wasn’t able to purchase a car. Told them I was going to fly out and drive it back and as the day before hits, they tell me the car has been sold. All efforts wasted of time and money just to be let off like nothing happened.
Jun 9, 2021
Very professional and no nagging
May 23, 2021
Terrible , drove there was told the salesman would be right out 20 min later We left. The salesman calls me 1 hour later and says he was at lunch! Don’t waste your time
May 21, 2021
We mad an appointment to see a vehicle .Vehicle not ready after we drove over an hour to get there. Was waiting to be serviced. Wasted trip!
May 24, 2021
Response from current dealership:
Robin, I would be upset to. We are looking into the situation regarding your frustration and will be reaching out to you!
May 24, 2021
Response from current dealership:
Thank you for the feedback. Our mission is to provide the best customer service and we feel our proactive approach is key. Thank you and hope you found the vehicle you were looking for.
Great salesman in person. However trying to reach someone to answer questions over the phone is a headache. Oh and they do not follow up.
May 24, 2021
Response from current dealership:
Thank you for the feedback. First impressions mean everything, and as much as I appreciate the shoutout to our sales team we should have done better initially and will grow from this comment. Thank you again!
Not willing to share information. I asked for their bottom price.. they kept stalling.. took about 4 emails to get it.. and that, if I recall was the same price or 1,000 off. Telling me how hot a market it is..
May 24, 2021
Response from current dealership:
Hi Jim, we appreciate your feedback and the opportunity to earn your business. Email is sometimes not always the best way to conduct business when trying to negotiate price and it can seem as if we stalling if not responding back in a timely manner. I hope you found the vehicle you were looking for!
Jan 28, 2021
Terrible customer service. Bullied me into getting financing even though I knew they couldn't beat the loan offer I have through my credit union. Took them hours to days to respond. Offered 24.5k, it was listed for 25.9k at the time. Once I told them I was no longer interested due to the condescending attitude of the manager they dropped the price to 24.9k and I haven't heard from them since. No apology, nothing.
They stated they don’t ship a used car , but it states clearly free shipping to my area right in their ad.
Jan 28, 2021
Response from current dealership:
We appreciate your feedback but a little confused by your review. We are a independent dealer who sells pre-owned vehicles only and do offer free delivery in Michigan, Indiana, and Ohio. Unfortunately older vehicles with high miles do not always qualify for this service. We would love to earn your business still so please call us if you have any further questions or concerns. 517-764-5893 ask for Frank.
Jan 12, 2021
Very easy to work with.
Dec 27, 2020
Contacted me and set up a time to test drive the
vehicle. Got to the dealership right on time and
sat for a half hour before they pulled the vehicle
up to drive.
Terrible, there is no communication between them. I placed the order on line and scheduled the truck for delivery the the contacted mi telling me that there was no order for me. Their response time is unacceptable, the online contact dropped the order or lost it, so emailed the of the order and the confirmation of the scheduled delivery and now they say it doesn’t exist. We spent a week emailing and texting and still waiting for an answer.
Nov 17, 2020
Responded, communicating was good.
Oct 19, 2020
The salesman Jason was a really nice guy, but I was forced to purchase at a different location. NThe price was a little on the high side and the dealership wasn't able to negotiate.
Oct 14, 2020
Very professional people
Oct 9, 2020
Perfect car buying experience. Thank you.
Sep 29, 2020
Andy handled Everything! Was great to work with during the deal!
When I contacted them about a vehicle Andrew said the vehicle was going to be sold Monday but it was Saturday and we could still make a deal. I have him my trade information and told him I was ready to negotiate and he never got back to me. I called several times Saturday and Andrew was not ready with my trade information. Soon the day was over with no word from Andrew. Monday came along and I called on the vehicle again and it was sold assumingly to the other dealer. Was Andrew doing his job I would have bought it from monster motors. Monday I talked to Zack and he was far more professional and eager to make a sale
It started out great, I even explained I had credit issues, but I would really prefer to finance myself but I could get a co-signer if needed, he got my information and I waited for over a week, I really wanted this particular truck, finally after no response I reached out only to be blew off and told the truck was being sold as I spoke with him and for me to get financing I would have to have a larger down payment or a co-signer, I knew that from the beginning but no one called or emailed, nor still hasn’t, all I keep getting is these emails wanting me to rate, so here’s the dealers rate, I could have come up with more money down or a co-signer, but I will not deal with someone who won’t even try to help or respond
Aug 13, 2020
Dealership was great. I called about the truck in the morning to go and look and drive it, but someone walked in and put a deposit on it. They are looking for another truck for me.
Jul 12, 2020
Nice people
Jun 23, 2020
The jeep was listed on multiple web sites for sale but when we called the dealer on it, they informed us that it had sold
Jun 21, 2020
Was great !
Bought the car
May 30, 2020
Online manager is useless. Prompt to respond but failed to give any details for the vehicle or provide promised pictures. After inquiring again following nearly a week or no response, I was told the vehicle was sold. Waste of time and poor communication skills. Disappointed potential customer.
Jun 1, 2020
Response from current dealership:
Hi Jared, I'm Lindsey, I would like to try and fix the issue you ran into with our communication. If you could please call me at 517-539-8471, that my personal line at the office.
May 13, 2020
Worth the drive! Outstanding service!
I emailed them 3-4 times with no response . Then after another try ,they
sent me a rude email saying do you know we were in Michigan out of
State. I answered yes I know that ,is there a problem selling to someone
out of State? They never sent me the information on the Truck . They
lack customer service .....
I had an excellent experience with Monster Motors. I found the truck I wanted, I was contacted and reassured after having a poor experience from a local dealership that that wasn't how this dealership does business.
Throughout the process I was continuously contacted to make sure everything in order. Videos were sent to me to show the truck in and out and running which helped with my decision to proceed.
Being an hour away and due to the national shut down, I was able to have the truck delivered right to my door. The truck was everything as advertised and the gentleman that brought my truck were very professional and patient as I gave the truck a good look over and test drive.
I want to thank Kenny and all of the Monster Motors group for one of my best vehicle buying experiences. This is the way it should be.
I told Monster Motors I was interested in purchasing a truck, and they asked me to fill out a credit app. I did and they ran my credit then never called me and sold the truck I was interested in a day later. It had nothing to do with my credit either as I was financed at another dealership with no problems.
Mar 24, 2020
Plenty of contact...followed up
Found a BEAUTIFUL TRUCK they posted on Cargurus but then when I contacted the dealership I had arranged for a buddy of mine to go take a look at it for me (im a little far
away) they told him it's not here and they won't sell it to the general public because it needs a transmission. Then why post it on Cargurus? I had money for a new
transmission too no big deal but they tried to talk my buddy into buying another truck being traded in by a friend of theirs. Lol seriously Mr Risner STOP the BAIT AND SWITCH
tactics! Makes Monsfer Motors look desperate for business! Good luck with that though!
Monster Motors has been EXTREMELY helpful with my many many questions I had for them. I am very particular about the next truck I will buy. And they have answered every question I had, if they didn’t know the answer. They would find out any call me back within a day or two. I hope I can find a truck and purchase it from Monster Motors!
Mar 4, 2020
Responded quickly and very helpful
Mar 2, 2020
Good experience. They are inconveniently far from me, but when we reached a deal, made it convenient by delivering the truck to me and picking up my trade-in. Wouldn't hesitate to buy from them again.
Feb 28, 2020
Frank is the GM at Monster Motors and always takes care of his customers. This is the second time I've purchased a vehicle from Monster
Motors and both times have been an A+ experience. Would definitely recommend them to anyone looking for a quality vehicle at an
unbeatable price.
Unfortunately this vehicle was posted several weeks before it was ready to be sold and I was unable to get the additional info and photos I needed to make a final decision to purchase. So while I was waiting for the truck info to be gathered, I found another deal elsewhere and ended purchasing from someone else. As far as monster motors itself the staff was friendly and professional.
Feb 25, 2020
Very professional would love to do business with them
and still might .
Feb 23, 2020
I was told they would hold the truck for me after filling out a credit app. They called me later that day said we sold that truck but we will find another one. I was not happy that they did that to me.
We met with Jody to test drive a gently used Equinox. It was a cold January day. He had the car upfront and running so our drive would be comfortable. He was not pushy about selling us the car, but truly wanted all of us to come up with a deal that was comfortable and good for all. We took the car to our mechanic, 4-Sure Automotive, in Michigan Center, to check it over. He found a small issue with the brakes. When we brought the car back, there was no hassle about correcting this issue. The manager directed staff to take the car back to the mechanics and get the repair done so the car would be ready for us. It doesn't get much better than that!
Jan 26, 2020
Great service and very helpful Salesmen.
5 Stars!
I will recommend Monster Motors to friends and Coworkers.
Jan 26, 2020
Very professional,Tim was great to work with.
Bought Truck
Only thing I was there three hours waiting on
paper work
Jan 15, 2020
Set an appointment and Drove 2-1/2 hours thru a ice storm Saturday to keep my appointment,, only to get there and they stated ..” so sorry .. we sold it last evening .. nice “ bait and switch “ to try and to sell us something other than the truck we had an appointment to drive up to see.... as they say buyer beware is an understatement with this dealership
A salesperson at a dealership can and does have a huge impact on the buying process. That being said, we didn’t buy a vehicle here because the salesman wasn’t very helpful. It looked like he just rolled out of bed and cane to work. He was bland and it seemed like he was not interested in us buy with him. Not excited for us and didn’t answer our questions. The truck was very clean and nice looking. Was a little higher on the mileage than we wanted.
Jan 9, 2020
Where told the vehicle was on the lot prior to driving up. When we arrived we waited for over 30min while the sales team tried to locate the vehicle. While the team was very friendly, they eventually gave up and said they would give us a call. We decorated to stay in the area and have lunch. After 2 hours we gave them a call and they confirmed the vehicle was getting some warranty work done at another shop. Suggested to call back in 3-4days. Very disappointed that we waisted our time.
Dec 28, 2019
Contacted dealer about a vehicle. I live about 5hr away, so I had several questions before driving that far. Got a couple phone calls, emails and few texts the first day or so answering questions I had, then nothing. I called them and emailed a few days apart and never got a response back. Too much to handle apparently without me being there.
Dec 26, 2019
Good service
Dec 16, 2019
They returned my call promptly and were very friendly
Dealership was very helpful. Bent over backward to answer all my questions and took additional pictures. I can not say enough about how wonderful this dealership treated me and made every effort to give me the information I needed about the F-150. Wonderful people! I will definitely be buying from them again.
Dec 13, 2019
Thank you for your great service
Wanted me to fill out a credit app which I did and waited 3 days for a response. I called on the 3rd day and asked what had happened they never ran my credit check. I was told the gentlemen working with me was off that day. After calling back again he was their that day and available to speak with me to tell me he’s still waiting to submit my credit app. Big waste of time.
Nov 23, 2019
Great phone contact. Haven’t purchased but would make the two hour drive after speaking with employees.
Nov 16, 2019
Chris contacted me promptly and asked how I planned to use the car. I explained that I recently started a paper route and would be putting 75 miles a day on it. He said he would test drive it and review its condition with their mechanics. He contacted me the next day to say this car was not a good, safe choice for me and they were going to send it to auction. How refreshing to get a decent, honest response!
Nov 1, 2019
Very quick to respond. Helpful staff
Sep 23, 2019
Thank you for returning my call right away.They did a great job.
Sep 19, 2019
Let them run my credit for financing. My sales person went on vacation the next day and didn't tell me so the vehicle I wanted got sold... Missed a good deal plus a hit on my credit, not cool.
Sep 18, 2019
Monster Motors contacted me in a timely manner
however I chose not to purchase the vehicle I was
interested because I live in Wisconsin and they are
located in Michigan.
Aug 26, 2019
Friendly, informative, patient and there was a lot of papers to sign.
Aug 14, 2019
The dealer contacted me quickly and was very friendly !
Aug 11, 2019
The dealer got right back to me with helpful
information.
Jul 12, 2019
They were very helpful in showing me the vehicle, even from a distance! They delivered the vehicle in a timely fashion. A very good experience
I spent 5 to 6 hours expecting to drive away with the Jeep. When we finally got to the financing the interest rate was at least twice was I was expecting with the credit score I have. Needless to say I didn't buy the jeep and will not be looking at anymore at Monster Motors. An entire day off wasted and Idont have to many of them.
Jul 3, 2019
My experience was great. Every one l had dealings with went above and beyond (right down to the owner of Monster Motors) to make sure l was satisfied.
I will and have told other people about Monster Motors, and I will go back for my next vehicle!
Jul 2, 2019
Good
Jul 1, 2019
Once I was initially contacted, I had to call back 4 times
as the guy was either too busy or wasn't interested in
helping me. I would not recommend this dealership.
Apr 17, 2019
Very helpful
Apr 2, 2019
Quick reply and professional
got a fair price with minimal haggling. Mr.Cooper was very easy, ready, and honest. He could use a few days hanging out in a repair shop, but I'm a mechanic so lol. Good fit guy willing to work with no credit if you have 20% down to found that cool. ( I ask lots of questions lol) Ask for Brian Cooper if you go there he'll help you out the best he can!
Feb 12, 2019
Initially, dealer responded well. However, my last few requests have not as of yet been responded to.........jury is still out.
I am still interested in this vehicle...only if it is STOCK!
Jan 29, 2019
asked if they could interest me in a vehicle from their inventory. professional and courteous
Jan 29, 2019
Very easy to work with
Tough to get return phone calls. Went to show room and waited 20 min to talk to a sales person.
Great in negotiating a p2rice contingent on a carfax report. Was led to believe that it was the owners personal car and owned for a while. True but just bought the car from Quebec Canada 2 months prior. Called to ask carfax questions and no one again called me back for 2 days. Meanwhile bought a better shelby.
Dec 21, 2018
Good experience. Dealers contacted me timely.
Description of vehicle was busy. I would prefer
sticker type description found on new cars.
Txs
Dec 20, 2018
So far good no deal yet
Dec 18, 2018
Quick response.
Dec 14, 2018
Very pushy. I am female. The seller tried to over price a used vehicle and sell me unneeded warranties. An $18,500 vehicle was going to run me almost $500 a month in payments. Very disappointed that these dealers feel it is ok to take advantage of female.
Dec 7, 2018
Wonderful fun experience
Nov 30, 2018
My experience at Monster Motors was EXCELLENT!
The dealer team there was friendly and prompt with any concerns that I had in regards to the vehicle I sought to purchase.
The vehicle was in just as great condition as the listing showed.
They made sure that I was satisfied with everything before selling the vehicle.
I would DEFINITELY recommend Monster Motors to any in search of quality service and satisfaction.
Oct 4, 2018
They emailed me this next day. Unfortunately the car was a standard and I needed an automatic.
Aug 26, 2018
Excellent Vehicle, Very clean, and very good deal. I parchased this vehicle from Trent who was professional and able to get me and even better price than advertised. Very happy with the Escape!
Aug 1, 2018
Contacted me within minutes
Jul 26, 2018
Salesman was VERY helpful!
Jul 19, 2018
Great! Drove from sourthen MD to Michigan to,pick up this GMC 2015 2500 HD. Had No issues. I would take the 9 hour trip again!
Jul 4, 2018
Awful just awful. I would give them 0 stars if i could. When you are finalizing a deal with someone and they are going to finish it tomarrow and you sell it out from under them, no just no. I will NEVER recommend this dealer to anyone just because of that.
Jun 16, 2018
I spoke with a helpful salesperson. Very friendly. I haven't been to visit yet but the info provided helped me.
Jun 14, 2018
We had been looking for the right car for a couple of months. When this one showed up we jumped on it. Anthony responded to our email promptly and we set up an appointment to see the vehicle. Everyone at Monster Motors was friendly and accommodating. They were open to having our mechanic take a look at the vehicle and assess it. The vehicle checked out needing only a new battery. It was very clean and well cared for. Anthony was fun and terrific to work with. Greg and Frank were also ready and willing to help in anyway they could. I would highly recommend this dealership! They were wonderful to work with and have a great selection of vehicles.
Apr 28, 2018
Prompt initial contact but failed to provide answers to my questions
Apr 16, 2018
I would highly recommend Monster Motors to anyone who needed a vehicle they went out of there way to help me secure the best deal.
The staff was friendly and helpful thru the whole process....I will be back to buy another vehicle.
Kenny was my salesman and he took care of every detail and made me feel like family.
He gives service after the sale Best sales experience I've ever had!
Great Job Monster Motors!!!
Apr 11, 2018
The dealer was nice. It just was not what were were hoping for.
Feb 20, 2018
I purchased this vehicle...very smooth transaction. I highly recommend this dealer!
Feb 8, 2018
Very helpful. No pressure sales
Jan 1, 2018
they got back with me fast and made a good deal.the process was a little
unorganized and still working on getting my title right 25 days later part
my fault, love my monster truck!!!
Dec 21, 2017
Responded to me in timely manner. Polite and kept it honest!
Dec 18, 2017
Easy transition,never left my house,vehicle delivered,,had plenty of time to drive and kick the tires . Freindly,not pushy would recommend them to anyone.very happy w/truck..
Aug 30, 2017
Honest and very helpful
Aug 7, 2017
A dealer at Monster Motors contacted us before we could contact them. When we arrived at the dealership, they were prepared for our arrival and they were generous with the time and attention they gave to us. Although we did not finally purchase a vehicle from Monster Motors, the dealership answered all our questions and made it very possible to have made a purchase there.
Jul 6, 2017
They were very nice and answer all my questions and then some they couldn't have been any better.
Jun 21, 2017
Great communication
Made buying process easy
Jun 1, 2017
Super friendly, unfortunately car had just been sold. They tried to locate another. Good customer service.
May 11, 2017
The response and service from the while staff was great. Very simple and painless. Dave was great to work with. Would definitely recommend them to anybody buying
Mar 13, 2017
Everybody I dealt with was great
Jan 26, 2017
Ask to work with Frank in sales. He found a beautiful Blue F150 with low
mileage and exactly what I was looking for. I explained that i would have
to plan a day to come out because I live kind of far from the dealership
he offered to deliver the truck I was interested in so I wouldn't have to
make the drive. He handled all the loan paperwork for me with my
permission and I am now an owner of a my truck I have been looking for
for a couple years. All of this was most helpful with being a single mom. It
cut a lot of stress our of the whole experience. I will defiantly be back
when its time for a new truck. Thanks Frank!
Jan 21, 2017
Very helpful but found truck before they did. Lol
Jan 13, 2017
very good
Jan 17, 2017
Response from current dealership:
Thank You Ron.
Dec 30, 2016
They crew down there were great. Especially Dave. More than fair price on my trade in. With no funny business on the backend to make up for the trade in price. A very transparent experience from being to the end.
Jan 17, 2017
Response from current dealership:
Thank you so much Tim.
Dec 26, 2016
Great people to work with. If there is a problem they will make it right. I drove 4 hrs 1 way to buy from them and I wI'll do it again.
Dec 29, 2016
Response from current dealership:
Thank you for doing business with us and the great review.
Nov 15, 2016
Sent them a question and they responded very quickly with an answer.
Nov 16, 2016
Response from current dealership:
Thank you for the five star review Kevin.
Sep 25, 2016
I had the most pleasant and satisfying experience, in buying a car, ever.
Frank was a great guy who demonstrated much concern for assuring my
satisfaction with the truck. He got me exactly what I had been searching for
and I am much appreciative. I would recommend Monster Motors to anyone
searching for a great used or new vehicle. Ready to wet a line!
Sep 27, 2016
Response from current dealership:
Thank you very much for the 5 stars and your purchase. Fish on.
Aug 11, 2016
Best group of people to deal with!! Anyone looking to buy should definitely contact this dealership! We drove 2 hours to monster motors- worth every mile! Love our new to us truck!!
Aug 16, 2016
Response from current dealership:
Thank you Joe for your purchase and the great review.