Million Mile Motors (Marietta)

Worried about the mechanical integrity of the vehicles that I tested. I expected some visual body imperfections, but I could feel some of the suspension problems on the ride. I asked if I could leave a $500 refundable deposit to take the car to be evaluated by an impartial private mechanic to verify road worthiness. I was not allowed to do that. That denial made me suspicious of the process. I was also 'encouraged' to leave a deposit that was not refundable, seemingly as to 'trap' me into buying with them. I didn't like that. The first vehicle that I tested needed fuel; the tone sounded, indicating that there was very little gas in the tank. Debee, my consultant, added gas at the Kroger pumps. The second vehicle had no working air conditioning; it was 87 degrees that day. The third car also needed gas. Lastly, the lobby was unkempt and needed lighting. The employees were as casually dressed as the customers; hard to tell the difference! They need to step up their game!

I called the morning I was heading down and let them know I would be there within a specific time frame and I was an hour drive away. The truck was not on the lot when I arrived and I was not notified that it was gone before I arrived. I had also spent days trying to get info from multiple people who promised answers or call back which never happened.

Salesperson responded quickly to my request

I loved every bit of the experience I got from million mile motors. Thanks Markel for helping me with my new car ❤️

Car are overpriced, high interest rates and low quality of cars, interior & exterior dirty….oil and transmission leaks on vehicles

I scheduled an appointment to view the car. Didn't end up liking it, but found another one at their lot, which has turned out to be a great purchase. Customer service was really good, and our sales associate was great. He was attentive and not pushy at all - which made the process a pleasant experience.

Never got back with the photos they promise. Stop responding

Reasonable price

Awesome

Condition of the vehicle was mid service was great but the prices shown are not what the vehicle actually was at all base vehicle price was actually almost $1000 more and thats before taxes and fees. I wanted the vehicle only reason a proceeded with purchase.

Drive off lot and broke down 20 minutes later and they said they can’t do nothing about it

Dealer provided contact information and name if any further questions.

This dealer uses an AI system to automatically reply to any request for contact about a vehicle. It does not identify itself as AI and in fact will give you different names (Jerry, Diane, etc.) on different days or cars. You communicate with this AI and schedule things (big surprise, it doesn't schedule anything in actuality). It just gets you to go to the dealer where everyone is clueless about you coming in and then is less than helpful in actually doing what you scheduled.

The most disappointing experience ever! I paid a good faith deposit on a Sat. to hold a BMW to purchase and listed arequest that they address a foul odor and to replace a belt for the alternator and a/c and the reciept was dated for Monday Sept. 30.and no work had been done! And I got the run around from them and no work had been done!

Amazing experience with Juan very patient and non pressuring I got an amazing Acura at a fair price,, & I will be returning for my second vehicle

They were great at responding back and I set up an appointment with them to test drive two cars. I ended up showing up early, so the person I was to meet wasn't there (no fault on them). The guy that took over was nice but when it came to the first test drive - never happened. Seems like the car wouldn't start or the check engine light came on. So onto the next car, which I was interested in the added options, like leather seats. Find that all the seats were damaged and most of the driver seat's was showing the wiring coils for the heating system. I wish they weren't so shady in how they did the pictures of their car. I wouldn't have made the trip out there if I had known. What they priced the car is most definitely not the worth.

Responded quickly

Walk round the car lot for about 1 hr and not 1 salesman asked if I needed help. Vehicle I went to look at was not something I would buy but others there but all I saw was salesmen walking around in a group seemingly not wanting to do a sale so I left.

We were greeted and treated very kindly. We asked to see a truck we found on CarGurus. After doing a test drive and code scan, we made an offer and they said yes. Very excited to now own this awesome truck.

I was treated with great respect and patience. I believe his name is Craig/Greg, the sales associate was extremely helpful and so was Willie who works on the cars. I am looking forward to returning to purchase my vehicle.

Good group but didn't have what I saw online

They responded very well.

Professional, knowledgeable, friendly, and helpful.

Nice

I haven't got to speak with the dealer yet, but am very excited about this offer! I am very pleased with the email reply . I will talk with you around 9:30A.M. Thanks!

I never got a response until last night that's over a week later. Yet they still haven't called to tell me nothing . Lots of cars, some are really nice. So my rating is low for now

Came and looked at several cars until finding what we were looking for. Reasonable price, low mileage, and both exterior and interior are in perfect condition. Took a little bit due to some problems on my end, but they were patient and accommodating. Big thank you to Adrien!

They sent me plenty of offers but shipping to high for me

Great service

Not helpful at all gave me the run around and lied about how much money I needed to put down kelp adding money to the down payment

Good

Text message received from the dealer

Not Bad. Could Be A lot Mire Organized But Not Bad

Adrian was super helpful. It was just very unfortunate and at no fault to him, but we drove an hour and a half to look at a vehicle that was listed as an automatic just to be told ots listed wrong and is actually a manual. But he was helpful and very insightful.

They didn't update their system so some of their cars that are listed are already sold!! I was forced to give them a star unfortunately !!

We had Lauren and she was great. Whole place was great. I highly recommend.

This dealership is awesome. I inquired about several of their vehicles and was always treated with respect and it was kindness. They responded immediately with every inquiry. I would recommend this dealership to anyone.

I got there, the truck had rust visible. There was water in the bed. The truck inside was not even clean. The person that I had spoke to about the deal was not even there when it was time to make a deal. I drove 2 hours to get there for a bad experience.

waiting on financing

Carlos and the whole team at Million Mile Motors in Marietta helped me out a ton! They made the process of coming in, test driving, and purchasing a fully transparent and easy experience, I will be planing on coming back!

this dealership is nice, the people here are also cool. zack was helping me with a ford taurus and made it simple, he’s nice. they let me take it out to a mechanic and dropped my price by 700. good place

Mark is the best!!! He helped me find the best fit for me and I will always recommend this place because this has been the easiest process I've ever had when purchasing a vehicle.

I never visited a more disjointed biz in my 50 plus year adult life. This place is not going to be around much longer. All of the signs are there. Short staffed, rude, and nobody on site seems to know who is in charge. Truly looks and acts like a badly run circus. The car I took to my mechanic and test drove has a transmission that is about to crap out. I requested an update when they had it repaired. All they want to talk about is selling me some other junk. That vehicle (pictured here) is still on the MMM site listed as available. It never was removed, not even for a day. Beware buying public. These guys have no street cred and don't respond in a timely manner. Too bad. I really wanted to buy this Lexus after it was fixed. No one ever got back to me with the promised update

Disappointed ..Liam was our salesman and he was polite and worked with us but when the manager came in with negotiations he played in our faces. The 2012 Chevy traverse was 5450 with 3-400 in taxes. After the pre buy inspection there was about $1500 worth of repairs (3 tires, right side door sensor replacement, physical damage to right side) we asked for $5900 and they came back with $6200... I said $6kcash and he refused the deal. He increased the price by $400 and considering the repair needed could have made the deal but wouldn't budge $200 a complete joke and completely disrespectful. The manager ruined the deal for Liam

If I could give a zero star I would. Pictures did not do justice to the actual car. Seats looked like a bobcat had been sharpening its claws in them. Pictures didn’t show any of that.

I went to the dealership, the same car advertised was 7995. The car had some rust underneath, several scratches and dings all over, dash was damaged in several locations. Made an offer for 7500 out the door and was told it’s a fresh car on the lot and my offer was refused.

Quick to respond, and answered my questions

Dealer made a 2k increase on vehicle from the listing original price.

I had an appointment to see and test this truck on Friday 11/22. They texted and emailed me several times to confirm. I was driving about 32 miles to their dealership and called them to advise I would be a few minutes late due to Atlanta traffic. When I arrived we were met by a very rude person who told us the truck was not there that it was in Lawrenceville. On my drive home the manager called to apologize and stated that he would text me the address in Lawrenceville so I could go by see and test drive the truck. That never happened. On Saturday my room mate called and was told the truck was at the dealership and he could see/test drive it so he drove to Marietta and actually test drove the truck. When he returned (with cash in his pocket) he was working with salesman Nathan (a extremely nice professional) when the same rude man we encountered the day before said the truck was sold. "I'm in the business of selling not joy riding" I WOULDNOT EVER RECOMMEND THIS PLACE TO ANYONE.

I read the details of the car and it says no damage. I showed up and there was damage on both sides of the vehicle. I left. I messaged the sales person that I drove through and saw damage on the car and left He did not reply back.

These guys are a bunch of scammers. I bought a vehicle that had major rust/frame issues that they never mentioned. I found out after the vehicle breaks down shortly after. The mechanic didn’t even want to get under the car it was so rusted. Metal was bending like it was plastic. Take your business elsewhere

Dealer was responsive. They did reach out to me.

Very professional and courteous

They use Click bate they have cars on the Internet that they don't have at dealership then will say it just sold are you interested in something else really a waste of time

Great

They were nice and explained everything so you could understand.

Awesome experience!

Very unprofessional service here!!! Please beware! My sister and I drove an hour and half to see a vehicle and it became apparent that they were trying to take advantage of us. The salesman took my license and insurance card in order to drive the vehicle to Firestone to get it checked out but management told him we couldnt take it. When we questioned why not we were cussed out by one of the management and told to get out. It was such a horrible experience. Still can't believe how we were treated!!

They contacted me back

I went to look at vehicle right before Mother's Day. I don't live in Marietta so I called ahead to verify the Van was there. Spoke with Zack who assured me it was and to come in to see it. It wasn't there. Fed me a lot of nonsense about it just being sold. it was a wasted trip, wasted time and wasted gas. The kicker is that it remained on their inventory for another 8+ weeks. Now it's the first week of August and I found another Van that met my search criteria. Called ahead to verify it was there. They again assured me that it was there and available. Made a point to describe my previous experience back in May. "Oh, Yes it's here". Made another 45 min the trip again and it wasn't there. WTH??? It's a 10 days later and still listed in inventory Okay, fool me once, shame on youi. Fool me twice, shame on me... Horrible customer service and experience. Bait and switch scam? They have cheap cars and most of them on their lot aren't in very good condition at all. Buyer Beware!

Not a very responsive dealer. Not up front and gets you at their dealership and shows you a lot of unkempt vehicles. Honesty is important, and they lacked that for me.

The best team in the industry

Went into the dealership and they took a long time. Was approved for a financing and once I told them what I was paying down ($2000) they guy no longer wanted to assist me. He was very rude. Walked off while I was talking to him. If you go there please see Angel, he assisted me after he saw that I was upset.

I spoke with the rep and advised that, since I would be driving 2 hours for this car, I wanted to make sure my credit application would be approved 1st (since I just purchased a house as well) and what my interest rate would be so that I could come test drive, give my downpayment & sign everything same day. He had me submit all of my pay/bank statements then never answered anything else about it. On 3 seperate occasions, he would randomly ask me about a different car completely else ask me when I could test drive with him and when I would ask about the credit app, he would never reply. I'd just get another off the wall inquiry a day or 2 later. I finally gave up. I'm not even sure I was talking to a human. The interactions felt like it was an AI responding and never made sense as a response to whatever I'd said previously, altho he said he was my rep so I'm not sure. Perhaps he was new, but regardless, I'll take my business elsewhere.

Great folks, got us the information and we ended up buying through them. Really great service and a good experience all around.

Respond quick

Bad experience here and I won’t recommend this place for any foreigner who wanna buy car. We made a deal paid off, then time to register the car the manager said I need to pay additional money of tax before the car can be registered because the deal was excluded tax after 6 days. Really bad place , managers and sale personnel re dishonest and they defend it. It seems they like that because they all have the same language.