Mike Reichenbach Ford Lincoln

Friendly, knowledgeable and they gave me what I wanted and more. Thanks to Beverly and her team, they were the best!

Very pleasant folks calling and trying to get me to stop by. I was not able to go see vehicle.

Easy buy. Love the car. No hassle during the sale.

Answered one email and never responded to another.

Addressed my needs for new car

Only received templates email that did not address my cash offer for car. Waste of time

Great!

I never went to the dealership. They did keep in contact with me.

Said they would get back to me with info and never heard back.

Made purchase Will pick up car on Thursday

Great experience!!

Blake at Mike Reichenbach was very helpful. When I showed up to test drive the van, it was a little dirty inside. After I drove the van they cleaned the inside and filled it with gas. Everyone at the dealership was nice and helpful.

Great service from the Sandman. Great buy also.

Polite and willing to help

Offered me 3,500 less than dealer excellent trade in price for KBB,and NADA,Price for the vehicle they had was listed for higher value then dealer KBB,or NADA by about 2k,wouldn't budge on price even though the vehicle needed serious work,lied and said vehicle was already serviced and inspected,when the oil life was at %18,the tires were almost flat,interior and exterior was dirty and beat to hell. Honestly the worst dealer experience I have had in the past 10 years

At the present time the experience was great. Ended up purchasing the truck.

They did however manage to get in touch with me. Was told they would call me back before the end of the day but here it is 4 days later and still haven’t heard anything.

Quick response time.

Car had issues And missing parts, but dealer wasn’t concerned about the issues or missing parts. Before they’d CONSIDER looking at the issues, I had to commit to purchase - the missing parts were just missing and the ask price was firm. I’m not sure who would commit to purchase a car until either the issues were resolved or the customer knew whether or not the issues were repairable. Anyway, I found another like vehicle in better condition and without the issues elsewhere later that day. ...and to think I was the only person on the lot looking to purchase.

The dealer I was in contact with was very helpful. I appreciated her willingness to answer questions.

Very upsetting, scheduled an appointment on Wednesday to come on Saturday to come view the car with the intention of buying it. Was never asked for a deposit, got a call on Saturday morning when I was ready to leave and drive 1 1/2 hours to see the car and was told that they sold it Friday night. Very upsetting!

He was helpful, I didn't want to try for a loan but through my bank

Bought the truck. Good trade in price for my 1995 Civic. Helpful staff. Highly recommend this dealership.

It was awesome. From the moment I contacted them until my purchase. Bet deal I have ever made!!!

Very good company responded on a timely basis with accurate information that anyone looking for a new or preowned vehicle should check out.

Internet manager called.very professional.great personality

All I got was an email and then several days later someone called me and resulted the car was sold

Curt responded quickly to my inquiry and answered my questions courteously and professionally. Ultimately I decided not to buy the vehicle and when I told Curt he was very understanding. I have not received endless emails hounding me about buying from them and I appreciate that.

Very professional and experienced staff. Made my purchase a pleasure. Would recommend my friends to this dealer.

Overall it was good they made sure I was very satisfied when I left off the car lot..

Curt Brown responded quickly. He was very professional. Unfortunately the deal didn't work out because the dealership wouldn't provide an off the lot 90 day warranty. As a cash buyer that sent up a red flag especially since the vehicle has been on the lot close to 80 days. Found a better deal with a 90 day warranty somewhere else.

The listed car has been listed for a week and 1/2... I was to receive photos and more info once it was "back on the lot", but this mystery vehicle has yet to show... 7/7: I finally got a picture of the car parked in what I can only assume was a salesman's home carport. I decided not to pursue it any further as it was black, something else I couldn't get any info on until I saw the pic.

Great

Good

Very nice staff from our sales person Geneva to service manager Brandy. Good people with no pressure to sell very nice and respectable. Glad we made the trip to Florence.

Very straight forward like their attitude