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Dealer Reviews

Based on 2 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 17, 2026
The staff was great. Quick to respond and answered all my questions. No hard sell techniques. The worked with me even though I was a few thousand miles away
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Dan
Apr 16, 2024
This dealer was amazing at how they communicated with me. They wasted no time to answer question. It made me feel as important as if I were talking to them in person.
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Kayla
Mar 13, 2024
The customer service here is next level. Chick-fil-A next level. I always appreciate the kindness at MJ Nissan
Is this review helpful? Yes | No
Mar 19, 2024
Response from current dealership:
Thank you Kayla! We appreciate you as well!!!!!
Aug 21, 2020
I called this dealership twice for pricing and spoke with Shante. She fail to call back both times. Why post pictures of several cars without listed prices. I will not purchase a vehicle from this dealership.
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Laura
Sep 27, 2018
Dealership contacted me right away and was extremely helpful!
2 of 2 people found this review helpful.
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Sep 27, 2018
Response from current dealership:
Laura, thank you so much for taking the time to leave a review. We are so happy to hear that we were able to help you in a timely manner and provide you with five-star service. Thanks for being Team23!

Sincerely,
Rick Simonette
Owner Loyalty Manager
rsimonette@mjnissan.com
919.433.1726

Kathleen
Jul 18, 2018
I did buy the car with great help from Ricky Alston. He answered all my questions, facilitated the entire process, and followed up after the sale. I'd recommend buying a car from Jordan Nissan and Ricky Alston is a great salesperson.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2018
Response from current dealership:
Thank you for taking the time to leave a review. We are happy to hear that Ricky was able to help you on your most recent visit with us. If we can help you with anything else please give us a call. Thanks for being on Team23!

Sincerely,
Rick Simonette
Owner Loyalty Manager
rsimonette@mjnissan.com
919.433.1726
Jul 10, 2018
Responded immediately. My husband and I talked with Rick and he was outstanding took us on a test drive explaining how to use the back up monitors. Very friendly and followed up the following day to see how he could work a deal. The only reason we did not purchase here was because we found the same vehicle for $4000.00 less with 8000 miles less. I woul d recommend Rick at this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2018
Response from current dealership:
Thank you for leaving a five-star review. We are happy to hear that Rick was able to provide you with excellent customer service. We will be sure to pass on your kind words to him!
June
Jun 27, 2018
This dealer was very responsive to my email. The dealership experience was great as well; everything was clean and attractive, and all personnel were professional and courteous. The car was fully detailed and was pulled up ready for me to test drive when I arrived. Trey and Javier were great to work with. I bought a vehicle from them, and they have already contacted me to follow up on my purchase. I highly recommend Michael Jordan Nissan if you are in the market for a vehicle.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2018
Response from current dealership:
Thank you for leaving a review! We are so happy to hear that your most recent experience with us was such a good one. If you need anything more please do not hesitate to reach out to us. Thanks for being on Team23!

Sincerely,
Rick Simonette
Owner Loyalty Manager
rsimonette@mjnissan.com
919.433.1726
Melissa
Feb 26, 2018
It was a wonderful experience. We did not plan on making a purchase, but was totally impressed by how great they were to work with and how great the vehicle was even used. Would definitely recommend this dealership and Ricky was the best.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2018
Response from current dealership:
Thank you for taking the time to leave a review. We are happy to hear that your most recent visit with Ricky was such a good one. We will be sure to pass on your kind words to him. Thank you for being on Team23!

Sincerely,
Rick Simonette
Owner Loyalty Manager
rsimonette@mjnissan.com
919.433.1726
Frank
Dec 22, 2017
Excellant
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2018
Response from current dealership:
Thank you for the review, Frank. We are happy to hear that we were able to provide you with a five-star experience. Thank you for being on Team23!

Sincerely,
Rick Simonette
Owner Loyalty Manager
rsimonette@mjnissan.com
919.433.1726
Paul
Aug 18, 2017
Great experience at Michael Jordan Nissan. Knowledgeable salesperson, we were treated politely and with respect. Was able to make a reasonable deal on a great car, would go there again...
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2018
Response from current dealership:
Thank you for taking the time to leave a review. We are happy to hear that we were able to help you with the purchase of your most recent vehicle, we hope you love it! If we can help you with anything more please reach out to us. Thank you for being on Team23!

Sincerely,
Rick Simonette
Owner Loyalty Manager
rsimonette@mjnissan.com
919.433.1726
Mike
Aug 5, 2017
Dealer responded promptly but truck was already sold and at the time of posting this review, truck is still listed on CarGurus.
1 of 1 people found this review helpful.
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Susan
Jul 31, 2017
When I went to look at vehicle, was disappointed the description was incorrect for interior, which is not what I wanted. Would have taken that car homethat day. I have been looking a lot for a new vehicle and have really had good experience until this visit. Salesperson hardly said anything except he was top salesperson while on test drive. I left there and told friend it was like he didn't care whether he sold a car or not.
1 of 1 people found this review helpful.
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Peter
Jul 31, 2017
The dealer was fair and honest. I was contacted the next day with a price quote. I ultimately did not make a deal with him because I could not easily get the car down to Wilmington due to its driving range and lack of fast charging stations between Durham and Wilmington. I did not save enough in the price to offset the cost of transporting the car.
1 of 1 people found this review helpful.
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Jul 29, 2017
They responded quickly, but we found the perfect car somewhere else.
1 of 1 people found this review helpful.
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Holly
Jul 25, 2017
Responded quickly to my email query. Unfortunately, the vehicle was no longer in their inventory, so I had no further interactions.
1 of 1 people found this review helpful.
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TJ
Jul 18, 2017
Someone beat me to the Juke. But my salesman Julio was great to deal with!!
0 of 1 people found this review helpful.
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launa
Jan 7, 2017
excellent experience. we bought our SUV here and would return
0 of 1 people found this review helpful.
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Jim
Nov 24, 2016
Very nice and professional lady. Have a really nice CRV for sale. Followed up with several emails offering a test drive etc.
0 of 2 people found this review helpful.
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Jerry
Oct 2, 2016
A good experience. I bought my car there.
0 of 1 people found this review helpful.
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Teresa
Jul 22, 2016
Internet sales contacted me through email and was very courteous.
0 of 1 people found this review helpful.
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Billy
Mar 15, 2016
The car did not have all the options I wanted but the sales rep, James Johnson, was super and provided all the data I requested. In fact I just called him the other day to ask some additional questions. If they had the car I wanted, with the options, I would not hesitate buying from them. Of course we all want a better price deal.
1 of 1 people found this review helpful.
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Lisa
Feb 22, 2016
They e-mailed us with a quick response. I had to call to get more details about other questions.
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Rick
Jan 6, 2016
27K...61000mi....way to much....have they looked at the prices on cargurus....
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Linda
Sep 29, 2015
Great experience.
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Erica
Jul 21, 2015
Great service
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Andy
Jul 17, 2015
I did not receive a quick or effective response when asking about a used car via email. I set an appointment to go look at the car, but when I arrived it was still being cleaned, oil getting changed, etc. I was able to only have a brief look at the car before taking a test drive. I was not interested in buying after the test drive. I think the dealership might have responded better had I been searching for a new car.
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rob
Aug 14, 2012
My rep was completely professional and timely. I am sorry to report that I bought a NIssan locally.
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