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Mercedes-Benz of Tyler
About Us
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Today 9:00 AM - 7:00 PM (Closed now)
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3274 Professional Dr
Tyler, TX 75701
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
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May 3, 2026
Great service and hrlp
Show older dealer reviews 26
Aug 20, 2020
Good. Planning to go there in the next few days if possible
Sent request for info after closing. The next morning someone got back to me around 8am, said that the vehicle I was interested in had sold. They asked what I was looking for and I listed very specific details. Nothing for 2 weeks. Then the sales mgr sends me an email asking if I was interested in a truck priced over 2 times more than my budget. I responded.by asking if that was a joke. About a week later I got an email response from the sales manager again. I deleted it.
Apr 22, 2019
Very helpful
Dec 23, 2018
Excellent no issues.
Jul 28, 2018
Dealer has been very prompt in replying and answering my questions. the
information provided has been very helpful.
Apr 2, 2018
Response from current dealership:
Thank you so much! We are pleased to hear that we responded to your inquiry in a timely manner, and we hope that you found our response helpful. Thank you for taking the time to let us know how we did!
Nov 28, 2017
This dealer was not willing to negotiate on selling price of this car even though the automobile has been listed for almost 3 months. Dealer was not willing to reduce the cost of the sales price even though the automobile has been in inventory for 3 months. The difference in my offer and their sales price was about ~1400$ yet the dealer would not consider reducing the sales price. Assumption is the dealer has no urgency in selling this vehicle.
Dec 7, 2017
Response from current dealership:
At Mercedes-Benz of Tyler, customer satisfaction is our number one priority. We are sorry to hear that we were not able to negotiate a selling price with you on this vehicle. We would like the opportunity to address your concerns and answer any questions that you might have. Please feel free to contact our Used Car Director, Sean Lewis, on his direct line 903-266-5009. We look forward to hearing from you.
The representative was very courteous and offered to help me obtain the
truck I inquired about. Have not had time to pursue the matter, but will
definitely keep the dealership in mind.
Nov 6, 2017
Response from current dealership:
Thank you so much! We are pleased that our staff was able to provide you with a pleasant experience. Thank you for taking the time to let us know how we did, and we look forward to earning your business!
Oct 30, 2017
Received a call quickly.
Nov 6, 2017
Response from current dealership:
Thank you so much. We are pleased to hear that we responded in a timely manner to your inquiry. Thank you for taking the time to let us know how we did.
Dec 15, 2014
Dealer responded the next day they were open for Business , and then Called, which was very good .
Jul 21, 2014
Service and excellent care of the
customer
Jan 14, 2014
Salesman responded in a timely manner.
Dec 10, 2013
Called 3 days later. Did not seem
to care.
Aug 22, 2013
I found a car at their dealership but it wasn't what I was looking for.
Aug 7, 2013
Great experience!!!!! I was contacted immediately!!! Michael Farmer
was an excellent sales associate. Everyone that I had the pleasure
of working with at Mercedes of Tyler was GREAT!!!!
May 3, 2013
Excellent service!