Mastria Nissan

While they were quick to follow up, they had no flexibility in even offering me a range on my trade in without coming down there. I live over an hour away, which I explained, making that a tall ask just to see if we’re remotely close on the value. Every other dealership I worked with was more than happy to provide an estimate based on VIN, Mileage, and pictures; but not this one. Rather short on the phone, and didn’t strike me as someone who had any interest in working with me to get a deal done.

They been very helpful with my inquiries.

I got a text, email, and phone call from the dealer. Their pricing seems to fluctuate a lot, both down and up, and they say that they made a mistake in updating their pricing. I haven’t been to the dealer to test drive yet.

This is the first experience I had with not being pushed to buy a vehicle. The sales man I dealt with was James and is a young buck just trying to make a paycheck for himself. He was very noilabl

Sales Manager and Finance Manager were very helpful in my long distance buying experience and kept my informed at every step of the process.

I don't feel like the dealership took me serious about my inquiry. I had to contact them twice over the span of three days.

Good experience they were happy to work with me!

Quick and easy

Great sales team

Very quick response

All good as promised!

Very friendly and courteous

Easy place to shop. Very friendly and inviting. Went to look at one car, test drove and bought it. No hidden charges. The way it should be. Henry was amazing. Highly recommend

Great place and customer service

Very nice company would do business if I don’t buy a cheaper car highly recommend them

Quick contact. Responded to my questions. The car did not have what i wanted.

Salesman Charles was great. Easy to deal with and no pressure. Masrrua was a great choice for me. We quickly came to an agreement and I purchased the car

This by far was the best car buying experience I have ever had. Highly recommend

Persistent and professional.

Quick responses to any of my inquiries just wasn't car for me

Linda is a great salesperson. There was absolutely no pressure which made it a great visit that turned into a purchase. I would highly recommend.

Dealer got in touch with me right away. If I hadn’t already bought a car. I would definitely go there to purchase a car!! He thanked me even though I didn’t buy the car from them. Class act Dealership!!!!!!!!!

Michael Gilmore was awesome in service and he gave me the service Mario was awesome too plus Dominic internet services I’m happy because I got what I need

Real good customer service, also very friendly. I would recommend.

Jonathan was excellent and made the whole transaction easy. We highly recommend him and would use him again. No pressure, no gimmicks.

Got back to me with a decent price.

Instant response from Internet contact through CarGurus. Joe the Internet sales manager was very helpful in setting up my appointment to test drive the car. I was greeted at the dealership by Charlie, who was a pleasure to work with. The whole process was free of pressure. It did take a while, however, to wrap up the process because the sales manager was tied up with someone else. I chose not to buy that particular car because I found another that was more what I was looking for.

Very professional - would consider them again.

Great car great price-after 2 months research- bought this vehicle. It was the best deal. Chris and Randy gave me the best deal!!!

This dealership work with me as much as they possibly Could but we never came to an agreement for a deal but overall the’s guys did whatever they could

The car was advertised an automatic transmission but the car had a manual transmission. I did not test drive it.

The price of the car listed on cargurus.com, as well as other online car search sites do not reflect a required $2500 cash or trade. I even called the dealer before test driving them car and was given the same price over the phone. After test driving and some paperwork they came back with a price $2500 over what was listed as their “final” price online. It’s a bad ploy just to get people into their dealership, and they should change this practice immediately. Such a joke.

Great

great place great sales person I did buy the car thanks

Sales person made multiple attempts to connect.

They were on the ball. The staff was knowledgeable, professional and pleasant and accommodating. Got a great truck at a satisfactory cost.

Cool

Very good experience. Friendly dealer. Good stock.

I ended up not buying a vehicle from them but still had a very positive experience. They responded to my questions quickly and professionally. They were very willing to work with me. The only reason I did not purchase a vehicle from them is because I found one closer to home. Based on my interaction with them, I would recommend them.

Very positive.

It was great easy to use the experience was awesome

when back & forth on what they would fix or address . came to an agreement , so i purchase this vehicle

Great.

It was awesome

Experience was good and efficient.

Dealer responded

Quick response, informative!

Call and email very fast

great followup

Very good, to the point , no wasted time of sales guy running to his manager every 5 minutes. Leo was the sales guy, straight ahead and nice guy. I would go back for another purchase...

Great

Bought the car

very pushy, assertive salesman. I test drove a vehicle, the only Nissan Cube (used, on the lot). asked the salesman how much. he said mid teens,but checked with his supervisor to get me a better deal. Came back w a price of 17K.that to me is upper,not mid teens. when I went home I saw it advertised for 13,500 on their website!!! scammers

Showed interest in a vehicle at Mastria Nissan via internet, within 5 min rec'd a call from James, he asked if i wanted to see/ test drive the vehicle, i told him ill be there in there in am, i got there at 9:30 am...apparently James did check if this vehicle was avail..because it was previously sold... wasted 60 mile trip ....beware

Response was excellent. Process was painful.