Marshall Goldman Motor Sales

I had an excellent experience working with the dealership, especially ‘DJ’. He was friendly, knowledgeable, and courteous.

Dealership contacted my promptly.

Detailed information provided. Great looking car, very good pictures also. I feel the is price a little high which may be why it's been on the lot for a while. Interested but will continue to explore other options. Also there is no incentive to purchase without a test drive. I'm located 1000 miles away and I want to be sure it's worth it to drive back versus paying $2000 to have it shipped. I rather invest the money into the purchase.

Vehicle beautiful but too far away

Great response. Purchased the vehicle and the transaction has gone very smooth thus far, kudos out to RJ.

Prompt Response

Excellent prompt and frequent timely communications. Great photos, advertising and descriptions. Fair pricing. Good follow through.

very helpful

They do a very good job, just waiting for the price to drop 10%.

Yes, a salesman contacted me with a generic greeting that did not include answers to the questions I asked regarding window sticker and carfax report.

They were prompt to respond.

Good

An excellent source of high end vehicles, superb service!

Responsive.

Responded with options

Excellent experience

Excellent!

Good

Excellent response. Friendly and helpful

Joe Levak was great to work with.Everything was done on time and very helpful in anything I asked for.I would definitely use Joe Levak again on another purchase.I would give Joe a 10+ out of 10.

Very responsive. Fair price. RJ was excellent, a very professional salesperson.

Responded right away with info.

Professional

Very professional an fast

Dealer really wasn't interested in negotiating which I can't blame them for. I overpaid for the vehicle but that's on me. I do have a problem with they're customer service however. It may seem like a small thing but I picked up the vehicle in Cleveland and headed toward home in Buffalo. About 5 miles into my trip the low fuel alert went off and I had to stop to fill the tank. This after the salesman assured me the tank had been topped of when the car was detailed. Unacceptable! It's little things like this that can tarnish the customers experience. I contacted the salesman when I got home to express my displeasure and he assured me something would be done to make it right. Days later I haven't heard a thing from them. Not very professional in my opinion!

Very responsive

Wasn’t a big fan of their procedures when shopping for a car! I went to look at the 2006 gallardo walked to the front door nobody answered. I then called and a sales associate said that I needed to purchase the vehicle over the phone and not test drive it or even have a chance to sit in it! Too bad for them, bc I drove 25 mins south or Cleveland and purchased an Audi R8 that same day! Marshall lost a sale bc they wouldn’t let me look at, touch and feel a car that I’m going to spend 100k on. Oh well

good

Very professional and polite

Outstanding car of my particular choice with nice pictures and a informative video view of car plus extras. Of my particular needs have been met. Thank you Shear (customer)

Contacted me through email. Had the wrong listing showing the car at 20K more than it was listed on CarGurus. Could have been an honest mistake but for me initially that was a little suspect. Offered to show me the car if and when in the area. I may be going to look at it this week.

I love the car

Dealer phoned me and left a number. I returned the call and didn't get an answer.

the dealer got back with me quick and the staff was very friendly.

Good dealer. Very helpful.

said they sold the car but it was still online days later and did not answer my question on the car

Very quick response and answered all questions

E mailed back. No communication from me but they responded on the high interest level on the car and no flexibility on negotiating and no service records which on a 40 year old car is concerning. Would not purchase a car from them.

Excellent follow-up and communication, in the end, we could not reach a deal on the car, but that's how it goes. They were very professional.

he contacted me, was a nice person, was just a little dry, but he answered my doubts

I sent them an Emil they responded Within one hr

Very professional

Terrible attention to customers. Read the other reviews. Called the dealer and spoke with a salesperson. He indicated he would call me back regarding negotiating a price. NEVER heard from him again. Then I had to email them to get a response and a totally different salesperson sent me an email instead of calling me and then never followed up on the email.

Returned call almost immediately, and With professional approach

Very transparent conversation with this dealership

Drove over 300 miles to see the car (went 120 miles out of my way). Prior to coming I gave them a heads up of 24 hours. Car was tightly packed with other cars. I told them I wanted to see the underside and to lift the car prior to my arrival - said no upon my arrival. That killed the deal. They said they needed a sign contract before test driving - that also killed the deal. Esprit's need servicing and they could not provide any service records. Another deal killer. After attempting to educate them, they told me, "maybe you should buy a Porsche". Walked out.

John was very helpful

Dealer was responsive to my original inquiry, finally informed me that car was no longer on the market.

Contact was error. Marshall Goldman were very professional with me. I did not intend to contact them. My fat finger got on wrong key.

This place is awesome! I have never seen so many nice cars in one place in my life! What a incredible facility...It has to be the only one in all United States that has this much inventory! Totally overwhelmed!!!

Very responsive

I had a great experience with them. I purchased a 2001 911. The salesman is even coming by my home today to help set up the blue tooth. That’s service.

Amazing Place, Staff and Inventory

Great customer service john made the deal happened very professional dealership I highly recommend them

Quick response time and salesman was informative. I was not told that this dealer does not allow test drives on their cars

Very nice prople. Great quality.

The sales rep Arthur night was very helpful.

I received an auto message that they were closed during the Memorial Day Holiday which I completely understood, however I have not received any correspondence since then and we are going on almost a week later.

Contacted me but no follow up, but it's cool. I refuse to over pay when I know the value of something.

John Ashe was very professional and helpful! Marshall Goldman has very nice cars!

Very straightforward and upfront willing to work with the buyer

Arrogant, unprofessional, and unwilling to work with willing buyer. Would recommend not pursuing any business with them. Unfortunate as they have a beautiful inventory but horrible sales techniques.