Mark Sweeney Buick GMC

They called me, said they had something to do and would send info and call me back in one hour. Never heard from them anymore. Useless experience

Very quick response. Unfortunately, 2 other showings were scheduled & it sold. I was contacted about another one, but it was fwd. I need AWD. I’ve spoken to a few salesmen and erased my messages & can’t remember who I spoke with, but he was very nice and the fact that he followed up with me was impressive. The car sounded and I would probably bought it had I been the first customer!

Professional and timely

Honest

Caleb was very prompt and professional in reaching out to me. Thank you.

Caleb was great to deal with.

Quick response. Very helpful

They did a great job. Everything was great.

Nice, helpful folks.

Extremely helpful and got the job done. I now own a 2007 Corvette

No a professional people. I have appointments to buy a car, and I drive 2 hours to go there and they sell the car the same day I arrived to them. Never call no contact. Unprofessional

Contacted me right away ... still looking because of price

Brian at Mark Sweeney responded immediately to my inquiries and expedited our deal! We are highly satisfied customers!

Due to the distance we were from the dealership I requested that numbers be put together on the difference with my trade. Brian did and we came to an agreement, A lot of the paper work was done prior to our arrival. Brian expedited the transaction and minimal time was spent at the dealership. We couldn't be more pleased with our purchase. They were willing to do what other dealerships would not and earned our business!

Spoke with the dealer but did not test drive the car

Awesome. I’m very pleased. I will be going back for my next car❗️

Although we didn't end up buying a vehicle, this dealer promptly emailed me and offered any information I might require.

Quick response and valid info

Very responsive. Didn’t get the opportunity to visit their lot

Very curteous, helpful, and followed up. Unfortuneately, did not have the car I wanted.

Rep contacted me after my inquiry and was helpful to answer the basics. He made sure the vehicle was available for my planned visit and then answered my questions about the new features and how the dealer came by it. The deal was easy and at a good price. When I picked the Yukon XL up, it was all ready, cleaned and full tank of gas. Rep was good with the answers, and after I gleaned all that I needed to know, it felt really good to drive away in my mostly new Yukon XL.

Was called by them on a Sunday made arrangements to come on Monday drove over a hour and a half to get there got there and they said it was already sold and they just wanted to try and sell me something else i just thought that was pretty shifty

Dealer responded but did not answer my questions.

Fair, friendly service. We love our Ford F-150!

Very good buying experience. Staff was very courteous and very helpful.

No pressure, very helpful. Will def recommend.

Very nice

Responded quickly super nice people

Dealer did respond promptly, however we did not end up seriously looking at the vehicle they had for sale.

Friendly people with straightforward, competitive pricing.

Everyone was really helpful and very nice and professional. I would recommend buying a car at this dealer

Responsive and honest

Great team!

I didn't buy the used truck but everyone at the dealership was polite , helpful and not high pressure. They let me take a test drive alone, which was also helpful.

First rate and easy to deal with. Got us in and out with our Transit in a short amount of time with no problems. Looking for a new or a good used vehicle call them, it will be worth your time.

Vehicle availability good

Very happy with this car dealership very friendly and helpful the way car buying is supposed to be!!!

friendly staff, willing to work with you

Ended up not buying there but the people involved with the preliminary part of the transaction could not have been more helpful

They Definitely Did A Follow Up... Car Was Sold...But They Did Offer Up Alternative Vehicles.. Extremely Helpful... I Would Definitely Do Business With Them In The Future...

I drove this car. Steve was very friendly and helpful. very nice car, great price. however I did buy a different car.

They were very good to work with- it made car buying pleasant again.

Salesman was very friendly and helpful. We took the Yukon on a long test drive.

very helpful - good price - willing to go out of his way to find an exact match

The experience I had with this dealer was not good. Couldn’t get anyone to come out and talk about the vehicle. Was given an out the door price over the phone which changed when I got there. 454.00 was the difference in a sale and no sale. Overall bad experience and will not be dealing with this dealership again

The salesman was very nice, and helpful, they responded back to us fairly quickly, We got the vehicle we wanted, we left a happy family.

Alex the rep from Sweeney Buick GMC was very quick to answer my email and we set up a time to look at the car and test drive. he was very accommodating and friendly. it was a wonderful experience and we are buying the car in question :D

Communication very good!

Great

Responsive to email

The salesman made a point to inform me that the air was not blowing cold and offered to fill the compressor , I drove about a half mile and the service engine light came on , I stopped and inserted my code reader and found that there were issues with the timing chain and the camshaft was out of sinc ( both very expensive repairs ) upon returning to the dealership I told the salesman about my findings and his reply was .... if we fixed all of that the asking price would be $15000.00instead of $ 9500.00 .... ( in the beginning he only referred to air not blowing cold ) I could have been stuck buying a vehicle in need of major repairs. Sure they got back to me in a timely manner, but didn't disclose all of the issues going on with the vehicle.

Dealer was very prompt and kept me updated while I was waiting for the vehicle to be available. Unfortunately, the vehicle needed too many repairs and was never offered for sale. I will definitely keep checking their site for other used cars.

No finance option cash only

After many questions i securing the deal to my advantage I flew in to Ohio I was welcomed by myself man which he wanted to make sure that whatever he said is what it was supposed to be done after many hours of negotiation in the financial manager trying to put me on a really high interest rate we brought it down to a very reasonable interest rate we complete the purchase my salesman was not too happy I sincerely about the car because someone else another salesman offered to help my salesman had a terrible attitude. even I end with somebody else is DNA Oliver my face when the person cough in my face after everything was said and done I believe we make a good deal

Very Responsive! They took me for a test drive and treated me very well.

Never responded to my requests. Then we went to the dealership around closing time. The salesperson was polite. He did immediately try to get our credit info. Made us feel as though they felt we couldn't afford the vehicle. We made an offer....full price asking for a little extra on a trade. They refused to budge by even a dollar. The salesman made it clear that the vehicle that has been on the lot for over 40 days has sat with absolutely no interest and not a single test drive. We made a good offer on a V8 twin turbo that has been wrecked.......We walked away baffled.

My sales person was great and they did everything they could to get me in the vehicle that l went there for. I am now the proud owner of a vehicle l always wanted and thought l would never be able to afford and have payments a lot less than what l ever thought. Thank you Mark Sweeney for making it possible. I am a loyal customer.

Great customer service from the salesperson, Mike L. If you need a vehicle, go to Mark Sweeney's and ask for Mike.

not like dealing with large city dealers . no rushing to get to the next sale. great sales man. tried to help me even after i didnt want the 300c. they talk..not email. thanks again

Excellent buying experience and I would recommend Steve and Mark Sweeney Buick/GMC to any potential buyer!!!

Salesman returned my call and was polite. I did not follow up since they did not have the car I was interested in purchasing

Great communications and very timely. Thanks Ken!

Had to email the same question about 3 times to get the answer I needed. One of my communications NEVER even got a response. The used car they were selling had multiple problems that I asked them how they wanted to address....their response was "our price is firm" Be warned! Don't be the sucker that buys a piece of junk that the dealer has been made aware of problems but has no desire to correct

Great Dealer. Steve Cox was very patient and not a pushy salesman. Would recommend friends.

I was contacted promptly

Excellent Service! From the moment I stepped in, everyone was very welcoming , very friendly & trusting dealership. They totally treated me like family!

Very horrible experience !! Sales man was nice but after 3 hours of waiting for them to do nothing the sales man left and didn't even tell me. Next thing I knew a finance man was running my credit through several places without even discussing anything or being authorized. Told me he had to talk to bank to leave and he would call me next day but no phone call. I called left message but no response. Horrible customer service !!!!! I would not recommend !!

I took the van for a test drive. The salesman made a copy of my license and the next day he can to my home and knock on the door looking for me. Not professional in my opinion. The van ran good but it was dirty inside and out. Would expect a clean vehicle for $12,999.

Good folks up there.

Deceptive. Ken withheld information and featured stock photos of a different vehicle in order to get me onto the lot. 3 hours of driving and a wasted day. They know exactly what they are doing.

great!

I had a good conversation with a salesman who explained that the car I was interested in belonged to the dealership's owner. I asked him to fax me the window sticker, and he said he would, but he never did. I gave him my name and contact information and never got the fax or a phonecall.

Dealer advertised a vehicle they didn't even possess. Showed up to drive the car it was an older model, lacking features advertised online. Listed way above KBB and they refused to come down after we drove 2 1/2 hours to look at the car we saw online. Very disappointing!

Excellent in contacting me and inviting me in to test drive. Problem is, I live in Columbus and haven't decided on buying another car since I may have to help my son out financially (having some medical issues and doesn't have all tests completed).

Did not buy, but very helpful.

Ken Smith was my sales person. The things I wanted fixed on the used car I purchased, he took care of. Very nice person, and the rest of the staff we talked too was very nice also. He didn't pressure us in buying the car. That's always a plus!

Great experience! Would buy a car from them again.

Ended up buying this car. Overall experience was good--no high pressure.

Very timely response.

Tough negotiators but otherwise great to deal with.