About Us

We at Mark Porter Chevrolet, Buick and GMC are located nearby to Charleston, Huntington and Parkersburg, WV, are very excited to work with you through the car buying process. We have a huge selection of vehicles, services and amenities that will make your life easier. We get that the process can be tough, and we do everything we can to combat that bad reputation. With our help, we know that you can leave our dealership with a smile on your face.

Our Amenities

  • Coffee
  • Vending Machines
  • lounge

Media

Service Info

Service Hours

Dealer Reviews

Based on 17 reviews
All reviews are verified visits to the dealer. – Learn More
Sep 1, 2025
Followed up promptly
Is this review helpful? Yes | No
Sep 8, 2025
Response from current dealership:
Kristen, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Aug 16, 2025
Dlr followed up
Is this review helpful? Yes | No
Aug 20, 2025
Response from current dealership:
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
John
Jul 25, 2025
The only dealer that actually reached back out and continued communication with details and answered questions. The are over 3 hours from where I live, noting local dealers either never responded or ghosted me when attempting to secure a time to test-drive. The great communication with Salesman Wayne had lead to me purchasing the truck I was looking for and delivered to me in less than 24 hours from our initial communication. Take the time to check their lot and pick a new or used Chevrolet.
Is this review helpful? Yes | No
Jul 27, 2025
Response from current dealership:
John, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jun 21, 2025
I'd only give 5 stars to a dealership principal who boldly and without hesitation, wears a tuu-tuu. A GREAT experience. Thank you, Jesse.
Is this review helpful? Yes | No
Jun 26, 2025
Response from current dealership:
Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Jhon
May 26, 2025
Great Dealer and Amazing Service!
Is this review helpful? Yes | No
May 28, 2025
Response from current dealership:
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 8, 2025
I contacted this car dealership and made an appointment to get this vehicle. I explained how difficult it was for me to get off work because I work 2 jobs. Anyway, I took off work, established funds, and got insurance on this new truck. I also explained that I live a good distance away and wanted to make sure they had the vehicle. They confirmed they had the truck and my appointment the night before. I also talked to the dealer to finalize the price. We were on our way to pick the vehicle up and about 20 minutes from the dealership (we live 2 1/2 hours away) and I received a text stating they sold the vehicle the day before. I was so devastated as I was surprising my husband who has never had a new vehicle and he has Multiple Sclerosis and I so wanted him to have this truck. Such a disappointment.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 12, 2025
Response from current dealership:
Keli, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please get in touch with us at (740) 992-6614 to discuss your concerns, as your satisfaction is paramount to us.
Feb 28, 2025
Great place fast reply
Is this review helpful? Yes | No
Mar 9, 2025
Response from current dealership:
Clifton, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Keri
Feb 7, 2025
Excellent!
Is this review helpful? Yes | No
Feb 13, 2025
Response from current dealership:
Keri, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Jan 23, 2025
Friendly & Helpful
Is this review helpful? Yes | No
Jan 27, 2025
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!
Tony
Jan 20, 2025
We had a good conversation.We just didn't make the deal
Is this review helpful? Yes | No
Jan 24, 2025
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Dan
Jan 13, 2025
They were professional, pleasant to work with, and provided the information clearly and quickly. They were very helpful.
Is this review helpful? Yes | No
Jan 15, 2025
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dec 23, 2024
Very professional and patient. I would work with them again.
Is this review helpful? Yes | No
Dec 26, 2024
Response from current dealership:
James, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Nov 21, 2024
Very thorough, calls and text about inventory! Very nice & professional
Is this review helpful? Yes | No
Nov 22, 2024
Response from current dealership:
Hey Tahnesha, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Porter Chevrolet GMC and we hope to see you again soon!
Rhonda
Aug 22, 2024
Very responsive and answered my questions. Followed up on our conversation. Positive experience.
Is this review helpful? Yes | No
Aug 25, 2024
Response from current dealership:
Hello Rhonda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Porter Chevrolet GMC. We look forward to your next visit! Take care!
Jun 22, 2024
Responsive team member. However they don't want to give me.payoff for my trade so instead of a $800 truck payment I'll keep the $400 car payment
Is this review helpful? Yes | No
Jun 24, 2024
Response from current dealership:
Hello Mechelle, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Apr 29, 2024
Cannot say enough good about Jesse at Mark Porter. I am 5 1/2 hours away and when I told him I had never done this before Jesse made the transaction seamless. I told him it would be a few days and he took the vehicle off the market and held it for me. That is going above and beyond. I will gladly drive there again for my next purchase. A+++
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 1, 2024
Response from current dealership:
Hi Jeff, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
Apr 9, 2024
We purchased a Terrain from Mark Porter, even though it was 3 and a half hours away. It was by far the best deal that was out there!!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2024
Response from current dealership:
Hi Gary, your satisfaction is our top priority. Thank you again for choosing Mark Porter Chevrolet GMC and we hope to see you again.
Feb 20, 2024
Jesse was very helpful but there price was hugher than other dealers with similar cars
Is this review helpful? Yes | No
Feb 23, 2024
Response from current dealership:
Hello Jon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
John
Nov 11, 2023
Fantastic! We made a great deal. They were super helpful. Very smooth transaction. Highly recommend Jesse my sales representative and Drew the finance representative. Mwt me at the airport with a full tank of gas. Love my new truck!!
Is this review helpful? Yes | No
Nov 16, 2023
Response from current dealership:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Porter Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!
Oct 27, 2023
Salesman under cut my trade in at about $4000-$6000 by Kelly blue book. And raised their truck above high book on Kelly blue book.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2023
Response from current dealership:
We are disappointed to hear that you did not have a more positive experience with us at Mark Porter Chevrolet Buick GMC. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 992-6614 when you have a chance. Thank you, and we look forward to hearing from you.
Sep 28, 2023
Very communicative. Tried to get my business
Is this review helpful? Yes | No
Oct 4, 2023
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mark Porter Chevrolet Buick GMC and we hope to see you again.
Tim
May 24, 2023
Very professional and personable. Great experience. They did exactly what the said they would do. No surprises.
Is this review helpful? Yes | No
Jun 12, 2023
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet Buick GMC
Feb 21, 2023
Excellent experience with the dealer. Unfortunately wasn't able to work out a deal due to my credit and not having enough down payment. Mark Porter has been excellent to work with
Is this review helpful? Yes | No
Feb 27, 2023
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Oct 27, 2022
Inquired about this 22 Yukon XL. Jesse contacted me right away. I flew up to Columbus Ohio a week later and Jesse arranged a driver to pick me up and drive me down to Mark Porter GMC Dealership in Pomeroy. Jesse didn’t rush anything, showed me all the perks of my new Yukon, we signed some paper work and I drove (road trip) her home to Texas. Jesse at Mark Porter Dealer was nothing but class act. Thank You both Mark Porter GMC and to Jesse for making this an easy buying process. Matthew from Texas
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 1, 2022
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Don
Jul 18, 2022
Good follow ups. Visited this lot. Good salesman.
Is this review helpful? Yes | No
Jul 21, 2022
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Jun 3, 2022
Very good at communication
Is this review helpful? Yes | No
Jun 7, 2022
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 21, 2022
Amazing!!! David Lamb did a great job! Thank you!!
Is this review helpful? Yes | No
Mar 23, 2022
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jan 3, 2022
Didn't test drive it. But the sales person was helpful
Is this review helpful? Yes | No
Jan 17, 2022
Response from current dealership:
Christy, Thank you for letting us know a little about your experience with us. We hope to see you again soon!
Sep 19, 2021
The price is what you see without all the extra unnecessary charges. Once I let them know about the vehicle I was intrested in the team worked together to make sure I got what I needed.
Is this review helpful? Yes | No
Sep 21, 2021
Response from current dealership:
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you.




The Mark Porter Chevrolet Buick GMC Team
Jul 18, 2021
They were very prompt in reaching out & following up. Although I did not go through them, I was very impressed with their diligence in helping me.
Is this review helpful? Yes | No
Jul 21, 2021
Response from current dealership:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

The Mark Porter Chevrolet Buick GMC Team
Tina
Jun 15, 2021
Friendly sales staff helped us buy a new vehicle.
Is this review helpful? Yes | No
Jun 16, 2021
Response from current dealership:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.  We look forward to seeing you back again in the future. Take care!

The Mark Porter Chevrolet Buick GMC Team
Larry
Jun 8, 2021
Great to deal with
Is this review helpful? Yes | No
Jun 10, 2021
Response from current dealership:
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

The Mark Porter Chevrolet Buick GMC Team
Eric
May 11, 2021
Very nice and helpful group
Is this review helpful? Yes | No
May 13, 2021
Response from current dealership:
Thank you so much for taking the time to let us know how happy you are with your experience, Eric! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

The Mark Porter Chevrolet Buick GMC Team
May 8, 2021
I drive 1 hour and 40 minutes there for 10:00 am appointment with my wife and they loaned the truck out to someone to use waited over an hour for them to go get truck Got frustrated and drove home without even seeing forget about test driving
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 11, 2021
Response from current dealership:
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience.


The Mark Porter Chevrolet Buick GMC Team
Matt
Apr 29, 2021
Great dealer with fantastic customer service. Amy and Jesse were great to work with through the process. Would highly recommend!
Is this review helpful? Yes | No
Apr 30, 2021
Response from current dealership:
We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

The Mark Porter Chevrolet Buick GMC Team
Mar 28, 2021
Great experience and purchased with them.
Is this review helpful? Yes | No
Mar 31, 2021
Response from current dealership:
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Porter Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call.

Regards,
The Mark Porter Chevrolet Buick GMC Team
Mar 22, 2021
Best experience I've had with a dealership, fast and very friendly. They were honest and to the point.
Is this review helpful? Yes | No
Mar 24, 2021
Response from current dealership:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Daryl Lynch
Service Manager

Phone: 318.925.9000
dlynch@marketplacechevy.com
Dominique
Mar 18, 2021
Contacted their customer service through car gurus and was emailed within a day. Made an appointment for a couple days later. Had excellent seller (Tom Sheppard) who pointed out all the great features the vehicle I was looking at and had me sold. Wanted way under trade so I went home sold it out right and came back with cash in hand for the down payment and drove this brand new beautiful 2021 GMC Terrain away at the age of 23. I can’t recommend Vince in gm finance enough as well. 10/10. I have 2 friends and a family member looking to buy from this dealership as well in the near future.
Is this review helpful? Yes | No
Mar 19, 2021
Response from current dealership:
Thank you so much for taking the time to let us know how happy you are with your experience, Dominique! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

The Mark Porter Chevrolet Buick GMC Team
Teri
Feb 17, 2021
Amy responded quickly to my inquiry regarding a vehicle at the dealership. We are communicating and trying to set an appointment for a test drive.
Is this review helpful? Yes | No
Feb 19, 2021
Response from current dealership:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

The Mark Porter Chevrolet Buick GMC Team
Jan 30, 2021
Fast response to my enquiry. I waited to long to offer a price the car sold
Is this review helpful? Yes | No
Feb 3, 2021
Response from current dealership:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

The Mark Porter Chevrolet Buick GMC Team
Sidney
Jan 6, 2021
Jesse Kimes was great to us in helping us purchase our new to us 2019 Buick Encore!! The only reason I gave 4 stars instead of 5 was we were there quite a while getting everything done (none of this Jesse's fault) but in Porters defense they were really busy that day... I would go back there again and will refer them to friends if asked...
Is this review helpful? Yes | No
Jan 11, 2021
Response from current dealership:
We cannot thank you enough for your wonderful review of Mark Porter Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

The Mark Porter Chevrolet Buick GMC Team
Tyler
Dec 28, 2020
Very nice people. Easy to work with and got me a good deal
Is this review helpful? Yes | No
Dec 31, 2020
Response from current dealership:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

Best,
The Mark Porter Chevrolet Buick GMC Team
Doug
Dec 8, 2020
Very competent dealership. Did not insult my intelligence. Very straightforward and fair.
Is this review helpful? Yes | No
Dec 10, 2020
Response from current dealership:
Thanks for this awesome review, Doug! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

The Mark Porter Chevrolet Buick GMC Team
Kim
Nov 21, 2020
Great
Is this review helpful? Yes | No
Nov 24, 2020
Response from current dealership:
Thank you for this amazing review, Kim! We really appreciate your business.

Best,
The Mark Porter Chevrolet Buick GMC Team
Sep 20, 2020
Love my new car! Jesse K took great car of us and everyone is friendly there and will answer any questions. They took great care of us!
Is this review helpful? Yes | No
Sep 23, 2020
Response from current dealership:
Thank you for your great review! We're glad to have Jesse on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know.

Take care,
The Mark Porter Chevrolet Buick GMC Team
Sep 18, 2020
Mark Porter rep was in contact with me right away but I could not get to that dealership.
Is this review helpful? Yes | No
Sep 23, 2020
Response from current dealership:
Sharon, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

All the best,
The Mark Porter Chevrolet Buick GMC Team
Jun 9, 2020
Fast reply
Is this review helpful? Yes | No
DAVID
May 3, 2020
I had a great buying experience there. I got the hard to find truck that I wanted from their extensive selection of trucks, at a very good price.
Is this review helpful? Yes | No
Dona
Mar 18, 2020
Yes, helpful but not intrusive. Thank you. Hard to make any decisions right now.
Is this review helpful? Yes | No
Mar 12, 2020
Great dealership! Worked with me on all my concerns. Brought it home!
Is this review helpful? Yes | No
Talya
Mar 4, 2020
Good
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Jan 19, 2020
Very good
Is this review helpful? Yes | No
Jim
Dec 26, 2019
They said the vehicle didn't pass inspection and wasn't able to be sold, even though they posted the Carfax in the add. And a week later, vehicle is still listed for sale.
4 of 4 people found this review helpful.
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Steve
Oct 4, 2019
I bought the truck. I felt the dealership was honest. The communication was good and the dealership delived the truck to me, I live about 100 miles from the dealership.
2 of 2 people found this review helpful.
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Jeremy
Oct 1, 2019
They have been in contact and are currently working to find a vehicle that fits my budget.
Is this review helpful? Yes | No
Sep 11, 2019
They were very quick and nice to work with
Is this review helpful? Yes | No
Edith
Aug 19, 2019
Excellent , comunication from day one . This is now in my driveway .
Is this review helpful? Yes | No
Matthew
Jul 28, 2019
Feedback was quick and courteous
0 of 1 people found this review helpful.
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Carolyn
Jun 23, 2019
Very welcoming and informative. So much so that we purchased the car!!! Very happy with our experience with Elizabeth and Jesse.
Is this review helpful? Yes | No
Jun 24, 2019
Response from current dealership:
Thank you Carolyn, for letting us know how we did. We are glad Elizabeth and Jesse provided you with a good experience. We hope you have a wonderful day!
Brad
May 10, 2019
Ask for pics. Was told I yes. In a few minutes. Never heard from them again. Went to dealership days later. Car was sent back-
2 of 2 people found this review helpful.
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Mar 19, 2019
Very quick response to my request.
Is this review helpful? Yes | No
Beverly
Mar 8, 2019
Dealership did good job contacting me. Not sure if this Navigator was an L, which is what I have to have, but I have still not located a vehicle as Gap ins. Has not finished their part of our loss.
Is this review helpful? Yes | No
Belprebuyer
Mar 5, 2019
Rate No STARS AVOID Complete waste of my time offered me next to nothing for my trade in only 1/3 NADA trade in value for my vehicle. In person salesman are very rude and do not act like they want to sell cars. Was very disrespectful to me and my wife. The particular vehicle we was looking at was making strange noises salesman did not seem to concerned. Definitely will not be buying anything from this dealer anytime soon!!! AVOID AVOID AVOID
4 of 5 people found this review helpful.
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charlie
Jan 24, 2019
Replied back quick and followed up .
0 of 1 people found this review helpful.
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Jan 24, 2019
Amy got back to me very quickly and was helpful.
Is this review helpful? Yes | No
Dec 21, 2018
Yes he replied in a timely manner, I definitely appreciate it
0 of 1 people found this review helpful.
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Mark
Dec 12, 2018
Great people! Jesse and the gang! Professional and welcoming!
Is this review helpful? Yes | No
Russell
Oct 15, 2018
Just as friendly & willing to work with me
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Sep 30, 2018
Talked with a representative on Friday and made arrangements to see the truck Saturday morning. Drove to Ohio and was 2 miles from the dealership when they called me to say the truck was sold. Waisted my time and gas.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2018
Response from current dealership:
Thank you for informing us of your experience. Unfortunately, sometimes we have multiple customers wanting to look at a vehicle and occasionally this can happen. We offer all our customers the opportunity to hold the vehicle in their name with a refundable deposit. Your comments will be passed along so that management can see if this situation was handled properly. Thank you.
Aug 27, 2018
Excellent service by far the best dealership around treated like VIP through every step
Is this review helpful? Yes | No
Aug 23, 2018
Great job
Is this review helpful? Yes | No
K
Aug 7, 2018
Drove 100 miles to see a particular Pacifica in their possession for sale. It had all the extras we wanted, plus color. The salesperson, Jessie, was very polite, friendly, and knowledgeable about the automobile. We were taken care of and went home with our new car. Thanks for a very positive experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 13, 2018
Response from current dealership:
We are very happy to hear you enjoyed your car buying experience with us. Thank you for traveling so far for your perfect car. If you ever need anything in the future, Jesse will be happy to help. Thank you for taking the time to leave us a review. Have a wonderful day!
Jul 31, 2018
Very informative and agreed to help me find a vehicle when I return
0 of 1 people found this review helpful.
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Jul 20, 2018
I was contacted by Trista Ledson and Jesse Kimes per email. Trista and I did have the opportunity to converse on a few occasions. Trista did ask me what I was looking for in a Rogue color and amenities. Trista worked very hard trying to get the correct information on the Rogue of interest and soon I was informed by Trista that the Rogue did not have the moonroof that I was looking for. I really would like to Thank Trista for all of her time and energy she provided with her attempts to assist me as well as Jesse Kimes.
Is this review helpful? Yes | No
Jul 23, 2018
Response from current dealership:
Thank you for highlighting some of our staff and their hard work. We will pass along your comments to our team. We hope that you find the perfect vehicle for you. Even if we aren't able to sell it to you. Good Luck with your search. Let u know if we can offer anymore help.
Jul 11, 2018
He was quick with his response even being out for the holiday Thx, PARIS
Is this review helpful? Yes | No
Jul 16, 2018
Response from current dealership:
Thank you for taking the time to let us know how we are doing. We hope you have a wonderful day.
Jeff
Jul 10, 2018
I’m not sure how to write a review on my experience, the buying experience was good but as for the Jeep it had a couple of very expensive problems, after we got it home a it set alittle while and started again it had lots of oil smoke (valve seals)$$ noticed something leaking the next morning and found the carpet wet under the floor mats (leaking heater core) very expensive repair $$$. So if you buy a used car here probably should have someone else check it out for you, wish I would have.
Is this review helpful? Yes | No
Jul 13, 2018
Response from current dealership:
Jeff, Thank you for giving us some feedback. We are happy to hear your buying experience was good. It does sadden us to hear of your service issues. Our service techs have a check list they complete to give every used vehicle the proper care it deserves before being placed on the lot. We hope that you have gotten these issues resolved and are happy with your vehicle. Take care.
Jul 4, 2018
Very responsive
0 of 1 people found this review helpful.
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Jul 5, 2018
Response from current dealership:
Thank you very much for taking the time to leave us a review and let us know how we are doing. Please visit us for your future vehicle needs. Thanks again.
May 3, 2018
Great team and very helpful.
1 of 2 people found this review helpful.
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Jt
Apr 25, 2018
Great
1 of 2 people found this review helpful.
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Natasha
Apr 24, 2018
Responded very quickly!!
1 of 2 people found this review helpful.
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Larry
Apr 21, 2018
Everyone was very friendly and helpful.
1 of 2 people found this review helpful.
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Clark
Mar 31, 2018
Immediate response. Would recommend.
1 of 2 people found this review helpful.
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Mar 22, 2018
Friendly and helpful!
1 of 2 people found this review helpful.
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10
Mar 13, 2018
They were realy knowledgable about my inquire & had the unit that i was intrested in although there was another party already looking at it & moved on to purchace it. They kept me informed & uptodate until the deal went through i would certinaly contact them agin should they get in a unit that was what i was looking for they are very nice & up to date on there inventory Thank you!
1 of 1 people found this review helpful.
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Jan 2, 2018
Very helpful hope to visit them tomorrow
1 of 1 people found this review helpful.
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Dec 15, 2017
Great customer service
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Nov 27, 2017
I would not recommend this dealer because for 2 weeks I attempted to get pre approved 0n their website form with no results; finally contacted them & learned from Vincent, the finance manager, that the website was down & not be up until the following Monday, that HE WOULD CALL ME BACK...he did not! I could not even email a copy of the form because of the website...not interested in taking my info over the phone. by the time it was fixed another weekend lapsed and the following Monday, received a carguru email the car had been sold. Never heard back from Mark Porter GM.
3 of 3 people found this review helpful.
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Todd
Nov 26, 2017
I feel the salesman tried hard and was as honest as he could be. But the manager pulled the we don’t fake trade in prices on your vehicle then turn around and did it. With the exact example he told me they don’t do days before also he was extremely pushy. The dealership is nice and upgraded. And I will say they have good starting prices. The only other bad was a couple wrong photos of the vehicle I was actually buying I did in the end but a vehicle due to price and being worked with but I feel I did all the work
3 of 4 people found this review helpful.
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Dalton
Sep 17, 2017
Very friendly and helpful service. Salesman Jesse was great. Definitely recommend this dealership
1 of 1 people found this review helpful.
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Steven
Aug 30, 2017
Very Professional and prompt.
1 of 2 people found this review helpful.
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Curt
Aug 29, 2017
We visited the dealer's Pomeroy location. A large inventory for sure, just not the one we were looking for. The dealer did locate the model we were looking for and we purchased it.
1 of 1 people found this review helpful.
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Larry
Aug 28, 2017
I sent email after hours and received email response within couple of hours. Do not remember who initiated call next morning but conversation was had early to set up my visit to them. My contact was with salesman, Jesse, and was enjoyable, even though we could not make a deal. The "decision maker" refused every single offer I made, would not reduce asking price even a penny-- until I walked away due to tires. I was then offered enough money to purchase full set of new tires but it was too late by then.
1 of 1 people found this review helpful.
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Lisa
Aug 19, 2017
Quick response
1 of 2 people found this review helpful.
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Walter
Aug 16, 2017
very positive and helpfiul
0 of 1 people found this review helpful.
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Aug 16, 2017
Not very thorough. Had this truck on their website and they responded that the truck wasn't available any longer. After two weeks the truck was still on the website. I felt like this was a "bait" truck because all they were interested in was getting my contact info to upscale me (my opinion). Need to have dedicated person to keep website updated.
3 of 3 people found this review helpful.
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Danny
Jul 18, 2017
They got back to me but several days later I contacted them online maybe they didn't get it I was ready to trade for the 2017 high country because it was exactly what I wanted but I ended up trading at another dealer not quite as good a price but I was ready to trader
1 of 1 people found this review helpful.
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Kendra
May 12, 2017
Best buying experience ever
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May 12, 2017
They were great, they followed up with me. Also they were honest and trustworthy. Great experience all in all.
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Apr 28, 2017
They are much better than the other dealer I just rated 5 stars all day long.
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Micah
Apr 27, 2017
Vehicle was already sold but the staff was friendly and quick.
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Jennifer
Apr 3, 2017
Had a excellent experience!! Friendly staff, clean environment.
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Apr 3, 2017
Very thorough and work hard to get you a great deal!
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Mar 26, 2017
Good
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Ken
Jan 1, 2017
Carli was very helpful salesperson in getting information and answering questions but the dealership took over 24 hrs. and several calls to get a response for a trade in value. I told them that I would take the truck and received a call later that they sold the truck.
2 of 2 people found this review helpful.
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Michael
Nov 9, 2016
This was a seamless process for all involved, thanks Mark Porter GM!
1 of 2 people found this review helpful.
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Jack
Sep 28, 2016
Responded to me really quick with all the info. Thanks
1 of 1 people found this review helpful.
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15
Aug 28, 2016
sold it before they responded
1 of 1 people found this review helpful.
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20
Aug 28, 2016
Excellent dealership to work with
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Aug 15, 2016
The greatest experience with Mark Porter Chevrolet I worked with Jesse kimes and it was truly a great deal and so willing to work with what I the customer could afford and worked the deal. Well worth the drive from NC it was a pleasure to meet Mr Mark Porter and a few others working they were all very friendly. Thanks again for the great deal.
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Joe
Jul 28, 2016
All questions were answered and timely response. What more can you ask for.
1 of 1 people found this review helpful.
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Jul 6, 2016
Staff did a great job, very friendly and helpful, follow up timely.
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James
Mar 2, 2016
good follow up
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David
Oct 25, 2015
Dealer responded the very next day.
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Cynthia
Oct 18, 2015
Worth the 1 hour drive from Teays Valley (WV)...I would highly suggest using them for your next purchase! Jim Parker (sales) and Vince Felts (finance) made the experience easy!
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frank
Oct 11, 2015
salesman don't show up to work at opening time, seamed to busy to help me. Vehicle that i was interested in wasn't even cleaned up--- muddy, dirty inside and outside. f the deal was to my standards i still won't buy off of this dealership!!!
0 of 1 people found this review helpful.
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brian
Sep 3, 2014
Prices are too high, compared with EVERY OTHER DEALER
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Eric
Jun 14, 2014
He was nice
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Fred
Oct 6, 2013
Timely response
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Mary
Apr 28, 2013
responded quickly
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curtis
Dec 17, 2012
great
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Deana
Oct 28, 2012
Excellent. Don't waste your time. Go straight to Mark Porter
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jack
Sep 19, 2012
Drove all the way up there and the price quoted on the phone wasn't what was offered when we got there
1 of 1 people found this review helpful.
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tom
Jul 13, 2012
replied promptly,vehicle was sold
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