Mandal Buick GMC

Excellent service

Micha was great. Overall easy experience and love the Acadia.

Emailed with 4 different people. Asked for a price. Never received it. Told every time that a manger would follow up with me, never did. Asked me for my phone number 3 times and never received a call. They did not try to earn my business. Don’t waste your time. Move on to the next dealer.

Great communication and work ethic! We live in Florida and they still tried their best to make the deal happen

Dealer responded to request for GM discounts with truck purchase. GM addressed purchase concerns.

Absolutely terrible dealer . Trying sale a truck with a shuddering transmission. I test drove this truck trans was shuddering, very common for an 8l90 . They informed me that they would service it and get back with me . They never did . Truck is back on the lot still for sale ! I tried contacting them Again to get update, no response! Can only mean one thing , transmission is still shuddering. There going to try and pass it off to someone who want notice until its to late. Very unethical dealer !

Prompt, courteous

Good!

Made an appointment to drive a car. Car was not ready when we got there. They located it finally. Had to boost it off. Decided to buy. sales manager got the process in motion to finance the car thru GMC. Several HOURS later, the numbers were revealed regarding payments, high interest rate, added warranty that was not discussed, etc. The dealership used all of the tactics to pressure one into buy a car by keeping us there all day to tire us out. Said we have competitive rates”, the car will be $1000 more if we do not finance with them, etc. We wanted to check with our bank too before making a decision. However, it was now closed. So it goes, the finance person did his spill, then had to get the sales manager to see what our “problem” was. Needless to say, we did not buy the car from them. Not very genuine there. Would not recommend. Typical salesman trying to outsmart their customers. We learned a lot from this experience.

Mandal sells high quality vehicles and fair pricing. The salesman CJ was very helpful and non pressuring.

Mandal did an AMAZING job to get me the vehicle I desired. They went over and beyond and also checked in on me the following days after vehicle purchase to make sure everything was ok and that I was satisfied.

Great Dealership to work with. Everyone friendly and helpful. Thank You for such a smooth 1st time experience with y’all.

they were great! very helpful and thorough

Kept in contact with me, but never had what I wanted

Great

Great Service!!

She never knew the price of the truck when I asked her..

Overall great experience. I highly recommend this dealership. Five star customer service!

I was contacted through e-mail and spoke on the phone. Both women were very helpful. Seems like a nice dealership.

They responded to me quickly and everyone there was really nice and helpful. Plus the benefits of buying a car here are great! Better than most other dealerships I’ve been to. Definitely recommend buying from them

HORRIBLE! I asked for interior photographs and continued to get multiple e-mails from multiple people. All of those e-mails were generic and asked if there was anything else I needed but NOT one addressed sending pictures of the interior. Then I heard from a female salesperson, multiple times, saying she would have someone send me pictures. The next e-mail was from someone else saying they don't send pictures until the vehicle goes through inspection. RIDICULOUS as they had placed the exterior pics on the site!!! And then the lady e-mails again asking if I received the pictures. I e-mailed back saying I was no longer interested in doing business with such an unprofessional company. Mandal employees are really lost and have no clue how to operate.

Great Business!! Every one was professional and friendly. Got a great deal on the car!!

Fast response tried to work with you..

Salesman was very helpful.

I haven't made a purchase yet, but Mandal GMC has been very helpful.

Everyone was very friendly and knowledgeable about the products they offered. Fast and easy transaction.

Very responsive. Good feedback and follow-up

This did not turn out to be the vehicle for me. But, Mandal worked with me to find exactly what I needed for a great price. It was the best experience I have ever had with a car dealership. I highly recommend Mandal if you need a new or used car. They won’t try to “sell” you a vehicle. Their goal is to help you meet your transportation needs. And they’re very good at it!

Promptly provided information requested.

Excellent

Annette Coleman is amazing and got me into this car!

Great experience. Gave us a good deal on the truck. I'd have no problems going back, even though there are dealers closer to home.

Very responsive and professional.

I had an appointment on 7/6/19 to view the Infiniti. The vehicle was promptly brought around for me to inspect and test drive. I was immediately disappointed because of scratches on it. Not one but at least 5-6.. The salesman assured me that the scratches could be fixed. After further inspection the drivers seat had what looked like a lot of wear or else a small nick in the leather & the steering wheel showed signs of wear. One of the wheels also had a scratch... I opted not to test drive the vehicle but I did want to talk about a price. I was taken back to the waiting room to wait for Salesman. After waiting 10 min. or so, salesman brings paper work to me in the waiting room!!! Salesman offered the vehicle to me at a final price and I counter offered but he told me he was not there to argue. He compared the deal as telling his 23 year old son to cut the grass....he had no choice??? Idk!! I feel as tho, they wasted my time and they made me feel as tho, they didn’t care.

They will not have to worry about me ever contacting them or visiting the dealership. A sales manager told me the truck was sold. I called two days in a row and they said it was still i stock. I had a friend call to check availability for me and they told him it was still in stock.

sales man was not informed on cars or suv did not know the prices or where their cpo were even parked on lot..left dealership did not buy ..will not go back..VIP appointment is a joke ..

Great overall service!

Awesome service great experience... Highly recommend

This is experience was top notch. The sales team Chris and Micheal were helpful, personable and not pushy. They didn’t get me the car I wanted but they got me the car that was right for me and I’m glad they did! I love it!!! Thanks guys!

They were very responsive - though after telling me that the internet price was final, they continued to contact me to make sure that I had been contacted. Only slightly annoying, but I bet me haggling over email irks them too.

I went to the dealership to purchase the car but someone bought it earlier in the day. :-( Salesman was nice, apologetic and promised to continue looking for another car, but haven't heard from them since.

They were very helpful I plan on going back to purchase a car from them

Ask for Scott & Tony!!! Scott and Tony went above and beyond to make sure I had the best car buying experience without even stepping foot in the showroom. I live 80 miles away. Scott physically drove the car to our home because we just had a baby and could not make it to the dealership. I will definitely buy again!

Very conscionable organization, was truthful about what was known and Called to let me know the vehicle had been sold. It saved me a 60 mile trip

David was great to work with and Kenny wrapped it all up effortlessly!

Salesman kept me informed.

While I didn’t make it to the dealer, They answered all my questions and addressed all my concerns. I feel very comfortable doing business with them.

Very help full very honest dealership

Very nice people, very helpful, they had coffee, drinks, and snacks, very nice facilities, prices were good

The ad said contact for best price, after a few annoying emails and the dealer essentially begging me to come in I was told the price on the web was their best price. I’ve had similar dealings with them in the past but decided to give them another shot since they’re so close to my home. Most likely will never approach them Again aside for service which is top notch!

Very good car buying experience with Mandal!

The dealership did respond quickly. However, I told the sales person I would be looking at vehicles I narrow my search down too on Friday. I made appointments with all the dealerships I planned on visiting Friday on Thursday evening. Mandal Buick was the first appointment of the day, they called an hour before my appointment and said, "We didn't realize, the vehicle you are to look at was not on the lot, can we show you another? They told me just 14 hours earlier that the vehicle was on the lot. I did buy a vehicle Friday, just not from Mandal Buick.

Good

They insulted my intelligence. They said They were losing 4k on this truck which either makes then stupid or they thought I was stupid. They pretended someone elese came in just after me and was test driving it while we were negotiating. Then, they lied about the interest rates I could get.

Mandal contacted me quick and often. First email asked for my real email, then phone number. Soon I got an email saying they had tried to call me and left many messages that I had not returned. This was not true. I finally made it in to test drive. We were not interested in the vehicle.

We couldn't make the monthly payments come out to my satisfactory. the people where fare nice. and helpful. I will go back again.

Not sure if dealer ever had the vehicle on the lot since it was always at the auction but they still had it...

I purchased their 2017 Honda Ridgeline RTL-E from out of state. The vehicle was in FLAWLESS condition! Everything that I had been told about the vehicle was 100% accurate. The staff was very friendly, polite and helpful. This dealership would definitely earn my repeat business!

Very responsive to my request. Contacted me the same evening and continued to follow up after.

Bought this car for a good deal, they went down on the price and they said I get free oil changes and car washes for 2 years. Car runs great and I finally don’t have to drive my old grand marquis anymore and the dealer was very nice, no sketchy stuff

Good information about the vehicle

Prompt and informative

sales staff and management were excellent!!! would recommend if they have a vehicle you want.

I waited two or three days for a response for the internet salesperson only to find out that the only car I was asking about had never been there. I was very disappointed in the runaround I got.

The dealer did provide the needed information, but the car had more miles than I preferred.

Dealer never called me when the car came in. Very disappointed. This was a car I truly interested in.

New facility very excellent customer service but the vehicle over priced

The dealer contacted me but never came through. She was to find out how much they would give me for a trade in and never got back with me on what the amount would be. I would also get emails saying that the dealership was trying to contact me and when I called back the lady I was dealing with tells me that it was a false email and to ignore it. My salesperson was nice when we talked but didn't call back when she was suppose to and never gave me my trade in amount when she said she would call me right back. That type of treatment tells me to move on and I did and bought by 2016 Jeep Renegade from another dealership and the process was an easy one.

Great

Quick response.. Very helpful

Responded quickly but didn't pursue any further.

Dealer was very reasonable and willing to make and awesome deal.