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Dealer Reviews

Based on 10 reviews
All reviews are verified visits to the dealer. – Learn More
Jacara
Oct 30, 2025
Marcel and Mark are two of the most amazing and kind people I have met. They were easy to talk to and very understanding of my situation. I would definitely recommend you at least check them out.
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Nov 4, 2025
Response from current dealership:
Thank You Jacara, It was a pleasure meeting you as well and hopefully we will meet again very soon!
Sep 10, 2025
Very professional had a lot of details about the car
Is this review helpful? Yes | No
Oct 3, 2025
Response from current dealership:
Thanks Jermaine, We strive to give everyone the same experience every time when they visit us we try to be as transparent as possible so that the customer can make the most informed decision in their best interest, while also providing a great and reliable vehicle! Thanks for choosing MSINCO Auto Broker.
Jessica
Sep 6, 2025
Marcel was awesome, made everything so easy I’m all the way in Minnesota. 10/10
Is this review helpful? Yes | No
Oct 3, 2025
Response from current dealership:
Thank you for this review Jessica, We strive to give everyone the same experience every time regardless of distance, we try to be as transparent as possible so that the customer can make the most informed decision in their best interest, while also providing a great and reliable vehicle! Enjoy your new ride it was a pleasure doing business.
Scott
May 29, 2025
Marcel and Marcus, father and son team, at Msinco's Auto Broker were GREAT to work with! They were patient in answering numerous questions (sometimes more than once), very transparent about the vehicle and price, and ultimately delivered a super clean vehicle with low mileage and no hassle in the purchasing process. I would recommend Msinco's Auto Broker to anyone when purchasing a vehicle.
Is this review helpful? Yes | No
May 29, 2025
Response from current dealership:
Hey Scott, Thank you for trusting us and we always strive to give everyone the same experience every time when they visit us we try to be as transparent as possible so that the customer can make the most informed decision in their best interest, while also providing a great and reliable vehicle! It was a pleasure meeting you and your wife and thank you again for choosing Msinco's Auto Broker!   
Charles
Apr 9, 2025
Father & Son operation - really had a great conversation with them. Unfortunately, wife did not want a car as old as a 2009.
0 of 1 people found this review helpful.
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Apr 22, 2025
Response from current dealership:
Thank you Charles, it was a pleasure speaking with you! Sorry we weren't able to help you and your wife but glad you had a good experience at Msinco's Auto Broker! And dont hesitate to stop by and check us out whenever you are looking to get another car !
Apr 2, 2025
Awesome experience! Mr. Marcel worked within my budget and was very professional. I will be back for a second vehicle soon!
Is this review helpful? Yes | No
Apr 3, 2025
Response from current dealership:
Thanks Sade. We try our best to provide the best service possible to every customer! We would be glad to help you whenever you are ready to purchase again.
Gisele
Aug 28, 2024
Mileage was 67,034 when I purchased car on 8/22/24. Best experience I have ever had purchasing a car. Excellent customer service very professional. I never felt pressured and there was no salesman games back and forth. I have already recommended Mr. Marcel to a friend and will continue to tell others about him. A+ Rating
1 of 1 people found this review helpful.
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Aug 30, 2024
Response from current dealership:
Thank you, Gisele. We are all about holding ourselves to high standards and having all our customers leave happy. I am glad you had a great experience with us, it was a pleasure doing business. Enjoy your new ride!
Jun 17, 2024
Saw this car on car gurus and thought it would be perfect. I lived out of state so I had to hire a UCI to inspect it for me. Everything was in great condition besides interior lights wouldn’t turn on and the key fob didn’t work. When I mentioned it to Marcel he got it fixed the next day which was very appreciated. When I told him I would like to purchase it, he held it for me until the weekend and had all the paperwork and legal docs ready when I arrived. It was a very efficient process and was at his office for less than 2 hours. Would definitely recommend Msincos to anyone looking for a new car! Very professional and kind dealer. 5 stars all the way around
1 of 1 people found this review helpful.
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Jul 19, 2024
Response from current dealership:
Thank you for this review. We strive on making the buying process as easy and transparent as possible. We thrive on creating the best customer experience. Enjoy your ride!
May 26, 2024
This company proceeded to text call and email me at late hours of the night repeatedly referring it to vehicles that they had in stock that they actually did not have the next day when I would call. Full of it. Asked to be removed as well as never contacted again by them
2 of 2 people found this review helpful.
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Amber
May 6, 2024
When I originally viewed the car they gave me as much time as I needed to check the car and test drive it. They reached out multiple times to work with my schedule but never in a pressuring kind of way. Marcel stayed past closing time to wait for me to get there after work to help me get my car. He has an amazing procedure in how he handles his sales and gets them done quickly and efficiently while also making you feel at home and answering all questions. The car runs amazing and feels brand new. It’s in amazing condition and has great mileage for being a 2013. Thank you so much for all of your help getting a car I absolutely love.
Is this review helpful? Yes | No
Jun 11, 2024
Response from current dealership:
Thank you for your response, I am glad you had a great experience and love your new ride! Our goal is to create a great experience for our customers and make the buying process as easy as possible.
Shan
Mar 25, 2024
This was a hard process for me as it was my first time buying a car on my own. Marcel was great, he took his time, answered my million and one questions and made me extremely comfortable during the process. Marc was great as well. I will be back for something newer sooner then later, thank you guys again for all of your help!
1 of 1 people found this review helpful.
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Jun 11, 2024
Response from current dealership:
Thank you for your response, Shan, we strive to make the buying process as easy but informative as possible.
Alfonzia
Mar 20, 2024
Great
Is this review helpful? Yes | No
Jun 11, 2024
Response from current dealership:
Thank you Alfonzia.
Mar 14, 2024
The BEST used car buying experience ever! Marcel and Mark are 1st class. The time, experience, and expertise Marcel took to facilitate securing transportation of my vehicle purchased to another state was amazing! I strongly recommend MSinco and will definitely use them again in the future. Thank you, Marcel and Mark!
Is this review helpful? Yes | No
Mar 15, 2024
Response from current dealership:
Thank you Mike, it was a pleausre doing business with you. We always strive to go above and beyond for our customers. If customers are happy we are happy and we always do our best to ensure they leave that way. Enjoy your new ride.
Jan 1, 2024
This 2015 Mini Cooper was exactly what we were looking for. Not only was the car exceptional, the service was immaculate. Marcel and his son went over and beyond to make our car buying experience perfect. We were looking for over a month for a car for our high school senior. And I was so happy that the journey ended on 12/15/2023 when we found this gem. Our 17 year old daughter was overly joyed with her surprise for Christmas. I would recommend MSINCO’S AUTO BROKER and will definitely be back in 3 years to purchase a car for our son!!
Is this review helpful? Yes | No
Mar 15, 2024
Response from current dealership:
Thank you for your review. We try to make the car buying experience as easy as possible. I hope your daughter loves it too, and we'll be here in 3yrs so come on back. Again thank you, it was a pleasure doing business.
Dec 13, 2023
I had one of the greatest experience I have ever had purchasing a car. Msinco's Auto Broker staff made me feel like a family member. They were very professional, patient, and willing to explore financing options. The vehicle l purchased was exactly what they listed in CarGurus. It was extremely clean and runs great. Thank you Mark for driving the car to my residence. I will be recommending Msinco's Auto Brokers.
Is this review helpful? Yes | No
Dec 19, 2023
Response from current dealership:
Thank you for this review, we thrive on going above and beyond to provide excellent customer service. It was a pleasure doing business with you and we are glad to hear you had the best experience with us and is enjoying your new ride.
Jr
Dec 8, 2023
It always a pleasure doing business Marcel and the staff at Msinco Auto broker, I'm a repeat customer, this is my the 3rd car that I bought from Msinco all 3 car's are all perfect running cars, give no problems at all. Marcel experience, knowledge and confidence in his car's. gain my trust. Buying a car from Msinco you will never be disappointed. Thanks again Marcel.
Is this review helpful? Yes | No
Dec 19, 2023
Response from current dealership:
Thank you Jr, it has been a pleasure doing business with you all three times. Great customers like you allow us to continue doing what we enjoy the most, going above and beyond to provide great used cars to amazing people. We'll be here when you are ready for number 4.
Dec 1, 2023
Good customer service Clean truck
Is this review helpful? Yes | No
Dec 19, 2023
Response from current dealership:
It was a pleasure doing business I am glad you like your new truck.
Stacy
Nov 29, 2023
Front start to finish Marcel was very helpful and professional.I bought a car from him 3 years ago and wanted to trade my old car in.My boyfriend also bought cars from him.We have not had any issues with any of our vehicles.He was very patient in explaining the process.Marcel is very knowledgeable about the car buisness and is willing to answer any questions you may have.I am a repeat customer who is very happy with my new ride.Thanks Marcel!
Is this review helpful? Yes | No
Dec 1, 2023
Response from current dealership:
Thank you Stacy, It was a pleasure doing business with you and your boyfriend. Enjoy your rides!
Jun 13, 2023
The car is great. Had good experience with the dealer. I may not be good at describing, but it was a positive experience.
Is this review helpful? Yes | No
Aug 26, 2023
Response from current dealership:
Thank you so much Caleb. Enjoy your ride!
Marc
Dec 27, 2022
Bought 3 cars from Marcel and all came in excellent running condition and stayed that way this day. Has a good knowledge of all his cars and informed me of any issues I was concerned on and solutions to fix them. Good communication and flexible with time. Definitely worth the price cause I’m paying for reliable cars.
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Marc, Thank you for trusting us not only once but three times. It was a pleasure doing business with you. We always strive to provide excellent customer service.
Iftikhar
Dec 24, 2022
It was awesome
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you, it was a pleasure doing business with you.
"Service is our passion"
20
Sep 19, 2022
Very nice and extremely knowledgeable
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you, at Msinco auto broker we will always be upfront and provide the best customer service possible. "service is our passion"
Sep 11, 2022
Customer friendly.
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you, it was a pleasure doing business with you.
"Service is our passion"
Aug 18, 2022
Great customer service
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Excellent customer service is our goal at Msinco auto broker. Thank you for trusting us we appreciate your business.
Jul 8, 2022
Timely response and good customer service.
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you Nesha.
Dec 5, 2021
good quality cars
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you Ahmed. We take pride in providing good quality vehicles to our customers. It was a pleasure doing business.
Nicole
Dec 1, 2021
I had a great experience with Marcel! I was very please with his professionalism and customer service. I would definitely refer friends and family to him!!! Thanks again Marcel
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
It was a pleasure doing business Nicole. Enjoy your new vehicle.
"Service is our passion"
20
Nov 30, 2021
Salesman was upfront from the beginning of the conversation. Would have like to see the vehicle however the distance was extremely far unfortunately. If I was closer to dealership would have most likely made a purchase.
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you for your feedback.
Brian
Aug 12, 2021
Great guy to do business with.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thanks for your feedback Brian, we appreciate the business.
Candace
Jul 31, 2021
Good
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you for doing business with us.
Jul 30, 2021
Great experience and explained everything to me fully.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2023
Response from current dealership:
We appreciate the business and the feedback.
May 2, 2021
Marcel is a great person. He will do anything he can for his customers.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you for doing business with us. We will always go the EXTRA mile for our customers.
Chrislar
Apr 17, 2021
Very interactive and honest seller, I really value his passion of selling quality used cars and always making sure the customer is 100% satisfied.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you Chrislar we always ensure our customers are satisfied. Enjoy your new vehicle.
Apr 8, 2021
From start to finish everything was perfect. Went above and beyond for me. Excellent customer service. Will definitely be a returning customer.
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you for the feedback. It was a pleasure doing business.
Enjoy your new car, we hope to do business again soon.
Catherine
Apr 6, 2021
Very good experience. Easy process and the service was a plus.
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Thank you Catherine, Enjoy your new car!
Apr 2, 2021
Marcel was so nice and a pleasure to work with when finding my perfect car! He is an honest man who kept his promises! Also, he is very good about communicating with you! It was an amazing experience and I would recommend him for any of your car needs!
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Finding that perfect car is key, we are glad we were able to assist you through this process. Thanks Sydney enjoy your new car.
Fred
Mar 28, 2021
Marcel was awesome! There was no pressure to purchase the 2011 Acura TSX! He was very accommodating and answers all my questions! I decided to buy the vehicle and the transaction went really smoothly! During the car buying process, I looked at several vehicles, and came away very frustrated! Finally after seeing the Acura and making contact with Msinco’s, my car buying experience definitely took a turn for the better! I would recommend MSinco’s to anyone looking to buy a used vehicle! Customer service was 5 star!
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
We are happy to hear that your experience was exceptional. We always strive to ensure our customers receive the best stress free service possible. We hope you continue enjoying your Acura Fred.
Mar 18, 2021
A few months ago, I bought a car from this dealer. The dealer was very nice, and I ended up not only getting my dream car, which is still running fine, by the way, but also, a great price for the vehicle. I was able to become apart of the VTEC family. Thank you!!
Is this review helpful? Yes | No
Apr 13, 2023
Response from current dealership:
Welcome to the VTEC family, we are glad we were able to assist you getting your dream car. Thanks for trusting in us we appreciate the business.
Brandon
Feb 15, 2021
Terrible experience, won't buy without warranty every again. After two weeks car broke down, seller doesn't care, so now I'm stuck with a hunk of metal until I can build the money to fix it. Buy from reputable dealers!
3 of 4 people found this review helpful.
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Mar 10, 2021
Response from current dealership:
Thanks for your feedback Brandon, and i apologized for issues you have had with your vehicle.
However to say that we don't care , you and i know that isn't a true statement .
You assured me a few days after the purchase, that your mechanic check the vehicle and found it to be in Good condition with the exception of the rear brakes & wiper blades which had to be replaced. I immediately apologized and took responsibility for my mechanic error and offered to take care of your next oil change whenever it comes due , and you were very appreciative.
We've been in touch up to 3 weeks after th
 More ...
Kerry
Feb 15, 2021
Marcel was great to deal with- up front and honest about the car he sold me. The car was in great shape- Marcel had it checked by a mechanic and had necessary repairs done. Marcel tells me his whole family works for the business, so give them your business and you won't be disappointed!
0 of 1 people found this review helpful.
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Mar 10, 2021
Response from current dealership:
Thanks for the feed back Kerry, happy you had a Great experience.
It was a pleasure doing business with you
enjoy you new car and have a Blessed Day
Dec 31, 2020
Buying a car from Msinco’s was great experience and I would recommend anyone to go and check out his car inventory.
0 of 1 people found this review helpful.
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Mar 10, 2021
Response from current dealership:
Thanks for the feedback Norman, i appreciate your business
have a Bless Day
Nov 9, 2020
The dealer made every effort to attend to my inquires.
1 of 2 people found this review helpful.
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Dec 10, 2020
Response from current dealership:
Thanks for the feedback  Rolina , hope we will be able to earn your business as soon as you're ready
Sep 3, 2020
Just bought my car. I am super happy with Mr. Marcel’s customer service. It was refreshing to meet an honest dealer.
0 of 1 people found this review helpful.
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Dec 10, 2020
Response from current dealership:
Thanks for the feedback  Lexi, it was my pleasure
enjoy you new car
Thanks Marcel
Aug 26, 2020
MARCEL IS THE MAN!!! Calm, honest and straight forward!!!! First off, I bought a 2008 RAV4 Sport V-6 with low miles. IT WAS BEAUTIFUL but much better looking in person than in the pictures. The few small issues were brought up and discussed. Almost like full disclosure! Ever been to a dealership and they act like they don't know what is going on with the car? NOT HERE!!! He worked with me and my bank making sure I felt comfortable with the price and car I was purchasing. The worst feeling is buying a car and regretting it AFTER you drive off the lot...NOT MY EXPERIENCE. Marcel took his time and accepted late texts and calls to ensure I comfortable with everything. It's a family run operation that can teach the big car lots a thing or two! If you want a quality car that has been well taken care of, call MSINCO's! You'll be glad you did...
0 of 1 people found this review helpful.
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Dec 10, 2020
Response from current dealership:
What am i to say Damion , its all a part of our "CUSTOMER  EXPERIENCE " here at Msinco's Auto Broker.
Our motto says ' Service is Our Passion" and i am happy that you had a Great Buying Experience .
Thanks again for your Business and most of all your Trust in making such a Awsome decision.

Enjoy your Rav 4 for years to come and have a Bless Day !!

Thanks Marcel



Aug 5, 2020
Great experience overall!!! Mr. Marcel is very helpful and knowledgeable. Great quality vehicles!! I love my new car!!! Thank you!
1 of 2 people found this review helpful.
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Apr 13, 2023
Response from current dealership:
It was a pleasure doing business. I am glad you love your new car. Enjoy!
Karis
Jul 25, 2020
Marcel was awesome! I bought a car from him this week and he made me feel confident that I was making the right purchase, every car is detailed and safe before you drive it. If you see a car you like from Msinco’s, please go check them out!
0 of 1 people found this review helpful.
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Jul 27, 2020
Response from current dealership:
Hi Karis ,thanks for the feedback
It was a pleasure doing business with you  and happy you've had a Great
Experience . Thank again for your business
Jul 5, 2020
Marcel was great to work with. Very responsive to emails. Met me on holiday to show me the vehicle. Up front and honest about the vehicle I was interested in and I actually purchased same day.
0 of 1 people found this review helpful.
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Jul 9, 2020
Response from current dealership:
Hi Amy ,thanks again for your "Trust" in doing business with us.
We really appreciate your business and looking forward to continue doing business in the future
Thanks Marcel
Jun 29, 2020
Even though I didn't purchase the car, which was in impeccable condition, it was an AMAZING experience!!! He has THE BEST used cars and I will definitely be back in the near future....I HIGHLY RECOMMEND!!!
0 of 1 people found this review helpful.
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Jul 9, 2020
Response from current dealership:
Hi Nicola , thanks for your feedback with your experience while visiting with us last week .
Unfortunately we weren't able to put your deal together , however we appreciate the opportunity and hope we'll be able to do business in the near future.
Thanks again and have a bless Day.
Marcel
Mar 18, 2020
This by far has been my best car buying experience ever. Marcell was excellent! He really cares for his buyers, and our satisfaction is the most important enjoyable matter to him. I’m sure the highlander I brought from him will last a very long time but when I do buy again I wouldn’t dare look another place. The vehicle was clean and well kept! I’m was very pleased with his service and the Highlander! MSINCO gets 5 stars and high recommendation from me!
0 of 1 people found this review helpful.
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Mar 22, 2020
Response from current dealership:
Thanks for your feedback Chelle ,and thanks for your "Trust " during the process and happy that you had a Great Experience
Have a Blessed Day and enjoy your Hilander
Nina
Feb 29, 2020
He was friendly and was willing to work with me. He’s car are clean and in great shape
1 of 2 people found this review helpful.
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Mar 5, 2020
Response from current dealership:
Thanks Nina ,I am glad I was able to help
Congratulations  !!!
Jan 19, 2020
Cars well cared for and clean. Great experience, truck was not exactly what I wanted, will definitely check here first next time I'm looking.
Is this review helpful? Yes | No
Mar 5, 2020
Response from current dealership:
Thanks however for the opportunity Steve
Rizwan
Nov 28, 2019
He respond me for test drive
0 of 1 people found this review helpful.
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Nov 28, 2019
Response from current dealership:
Thanks Rizwan ,looking for to meet you
Michael
Apr 19, 2019
The salesman was nice and professional. It was a wonderful experience.
0 of 1 people found this review helpful.
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Jul 10, 2019
Response from current dealership:
Thanks for your feedback Michael
Vernessa
Sep 11, 2018
Very good experience
Is this review helpful? Yes | No
Nov 11, 2018
Response from current dealership:
Happy to know you had a very good experience Vernessa ,
and thanks for the opportunity to be of service to you.
Jenebah
Jul 6, 2018
He's a great person
Is this review helpful? Yes | No
Nov 11, 2018
Response from current dealership:
Thanks for your feedback Jenebah , and hope to see you in the near future .
Jun 27, 2018
The Broker was very helpful with getting us the information we wanted about the car and helping us with the car buying process. We especially appreciated his passion for cars and maintaining them to the highest of quality. Not only does he keep each car in a very good condition, but he offers really great prices for them. All in all, a nice, trustworthy and great broker that I would absolutely recommend to anyone who is looking for used cars.
1 of 1 people found this review helpful.
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Jun 28, 2018
Response from current dealership:
HI Jessica, thanks to you and Danny for you "Trust & Patience " during the buying  process .You guys were  "Awesome" to work with and i am happy that you both had a Great experience .!!!
Thanks again for your business  !!!
Orlando
Jun 4, 2018
Nice guy! Didn’t want to come down on the car... the car was nice but it had a few things I wanted fixed which was minor but I would definitely recommend This dealership
1 of 1 people found this review helpful.
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Jun 4, 2018
Response from current dealership:
HI Orlando,  sorry we weren't able to make a deal  on that vehicle,  I really never have as much room as  you wanted . I however appreciate the opportunity and your feed back and hope we will be  able to earn your business next time around.
Thanks Marcel
Apr 17, 2018
Marcel was very nice and professional. I would recommend him. Unfortunately we could not make a compromise with the sale.
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Nov 28, 2019
Response from current dealership:
Thanks for your trust ,and happy  that we were able to earn your business eventually, after a few attempts.
carson
Sep 7, 2017
Car was exactly as described. VERY PLEASED!!!!! Recommend MSincos to anyone, especially from out of state. I drove 150+ miles from Birmingham AL. Low prices. Would like to do business again
1 of 1 people found this review helpful.
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Sep 10, 2017
Response from current dealership:
Thanks for the feedback Carson. It was a pleasure doing business with you and happy  that you and your family  made it back home safely. Happy to know you had a good experience doing business with us.
Brah
Nov 6, 2016
Great!
2 of 2 people found this review helpful.
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Nov 6, 2016
Response from current dealership:
Thanks Brah , we appreciate your feedback
Everett
Oct 24, 2016
It was great working with MSincos everything was handle professional.
2 of 2 people found this review helpful.
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Oct 28, 2016
Response from current dealership:
Thanks  for the  feedback Everett . We're happy to know that you experience was Great.