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MINI of Montgomery County
About Us
ABOUT PASSPORT MINI OF MONTGOMERY COUNTY We opened our doors in August of 2011 offering our famous customer service and loyalty to MINI Cooper enthusiasts in the Washington, D.C. area. We are a family-owned business here to help you with all of your motoring needs. Highlights of Passport MINI of Montgomery County include: Largest selection of MINI Inventory in Maryland Large MINI service and parts department with Saturday and same-day service Free car wash with every service Exceptional customer service in everything we do Convenient location, right off 270, 20 minutes from Bethesda, and 30 minutes from D.C. Exclusive military pricing on all models https://www.miniofmontgomerycounty.com/aboutus.aspx
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Today 9:00 AM - 7:00 PM (Closed now)
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820 Russell Ave
Gaithersburg, MD 20879
Our Amenities
- Coffee
- Cappuccino Machine
- Water Bottles
- Snacks
- Gift Shop
- Free WiFi
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Service Info
Service Hours
Dealer Reviews
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Mar 21, 2026
The car is in great condition as advertised. I decided to buy a newer model.
Mar 23, 2026
Response from current dealership:
Thank you for the great review. We look forward to seeing you again at MINI of Montgomery County. Enjoy your new car!
Delayed responses from this dealership, and continued lack of follow-through for requested estimates
and communication for the sales agent. Frequent errors in the estimates provided when asking for
quotes for tag/registration in two different states. I had to reach out and ask for the information that
was supposed to be sent to me on multiple occasions. This is not ideal if you are looking to purchase
online. Strongly suggest dealing with this dealership only in person.
Also, when i visited this dealership for a test drive, the overall environment was very stale. No one
greeted me when I walked in. Sales agents and receptionist did not make eye contact. I had to ask to
test drive a vehicle. Also, when requesting to see a certain type of interior, I had to keep asking the
sales agent to show me a vehicle. It was not a very helpful or pleasant experience, especially when
looking to purchase a vehicle.
Sep 24, 2025
Response from current dealership:
Brittani, I sincerely apologize for any inconvenience this might have caused. Our goal is to provide timely information in a friendly atmosphere, so your feedback is concerning, and we want to make this right. If you would be willing to discuss this further, please reach out to our General Manager, Nick, at 240-492-0557, as your satisfaction is important to us!
Mar 17, 2025
Response from current dealership:
We couldn't ask for a better review of MINI of Montgomery County. Thanks so much, Latanya!
Dealer called me few times to follow up and unfortunately I found another vehicle closer to where I live. But they were very responsive to my text and email
Sep 3, 2024
Response from current dealership:
Thanks for sharing your experience! Even though you found another vehicle, we're glad to hear our team at MINI of Montgomery County was responsive and attentive. We hope you'll consider us in the future!
Jul 30, 2024
Really appreciate the feedback!
Jul 31, 2024
Response from current dealership:
Thank you for sharing a great review of MINI of Montgomery County, Kim!
Show older dealer reviews 89
Mar 17, 2024
Excellent
Mar 18, 2024
Response from current dealership:
Thanks for taking a moment to leave MINI of Montgomery County your five stars, Edward!
Feb 29, 2024
I was pleased upon purchase but aftermarket experience was not good at all.
1. The dealer mislead me upon purchase, discounting the vehicle but increased my overall cost after purchase and referring me to their partners.
2. My deposit was not returned upon clearance. It took 13 days when the check was a cashier check drawn from a credit union that they say they work closely with.
3. Not even a month into driving and under 3k miles being accrued, my check engine light came on. As the purchase was “as is” they were unwilling to assist or help with a $200 repair.
Dealing with such problems this early on I will surely update this.
Apr 2, 2024
Response from current dealership:
Gregory, we are sorry to read about your experience. We cannot find your contact information in our system. Please reach out directly to me when convenient so we can discuss your concerns. Your satisfaction is important to us. Thank you, Nick Kuhar - General Manager - nick.kuhar@passportauto.com, 240-492-0557
Friendly people and very efficient ! Kudos to Kermit and Edio and Finsnance Manager , I think his name is Louise .
Feb 14, 2024
Response from current dealership:
Joey, we're glad to know you had a positive experience with Kermit, Edio, and our finance manager at MINI of Montgomery County. Thanks for the kudos!
They replied promptly, I thought they were helpful,but making a decision without be able to inspect and drive the car is a huge negative, they are located outside D.C. and I'm in Upstate
NY 7 hrs away.
Jan 23, 2024
Response from current dealership:
Ray, we appreciate your feedback and understand the challenge of making a decision from afar. We strive to provide as much information as possible to help our customers feel confident in their choices. Please let us know if there is anything we can do to assist you. Thanks for considering MINI of Montgomery County!
They told me that the car was being reconditioned and they would call me when it was done. I recieved a email asking that the car was sold before I was even notified that it was out of conditioning.
Oct 17, 2023
Response from current dealership:
I'm sorry to read about your experience. Unfortunately, we cannot find your name in our system to look into this further. We apologize for any inconvenience caused. Please reach out directly with any questions. Nick Kuhar, General Manager, Nick.Kuhar@Passportauto.com.
Aug 15, 2023
Response from current dealership:
Thank you for the review, Billy! We appreciate your support of MINI of Montgomery County!
Jul 12, 2023
Great experience from start to finish. Everything we discussed was 100%accurate, no last minute surprises. It was a great buying experience
Mar 30, 2023
Response from current dealership:
We are thrilled you are happy! Thanks for your business!
Great store! My experience was excellent no time wasted and my sales person Rod made it probably the easiest transaction I’ve ever had at a dealership.
Mar 30, 2023
Response from current dealership:
Angelo, thank you for sharing your feedback. Customers like you are why we love doing what we do!
Dec 26, 2022
Response from current dealership:
Thank you for the five-star rating!
Rod was very helpful and responsive! I mentioned that I had a trade in, and he told me they would be able to give me a pretty good appraisal if I sent photos and VIN. Their appraisal was very fair and appreciated. Right before I was leaving for my appointment, Rod was nice enough to notify me that the car had sold, unfortunately. I’ll keep checking through their inventory for more options!
Dec 26, 2022
Response from current dealership:
Thank you for sharing your feedback!
Dec 26, 2022
Response from current dealership:
We appreciate your feedback!
Nov 14, 2021
I bought a new mini countryman out of state from this dealer.The manager(Giles) & salesman(Victor)made this an easy process.Great service
Apr 25, 2022
Response from current dealership:
Thank you for the 5 stars! We appreciate your business!
Nov 5, 2021
Response from current dealership:
Thanks for sharing!
Oct 1, 2021
Top Notch experience from start to finish and it wasn't easy because we had to do it long distance. They were responsive and willing to work out the finances so the purchase of the vehicle fit with our specific budget. Hats off to Edio!
Oct 27, 2021
Response from current dealership:
Thanks so much, John!
Oh what a beauty this FJ was I immediately fell in love with this one, it had everything I wanted and more! However before I could move on it someone more powerful than me bought it immediately I'm bumming I missed out on this FJ
Other than my luck, these guys responded quickly but not as quick as the person who bought it. I will definitely be back to check with this dealership again. Best FJ Ive seen so far its too bad it escaped me. : (
Sep 3, 2021
Response from current dealership:
Thank you for sharing your response. We hope to have another opportunity to help you in the future!
Sep 3, 2021
Response from current dealership:
Thanks for sharing!
The dealer responded to my inquiry promptly and also pointed out some cosmetic flaws
that weren't readily visible in the photos. We appreciated this honesty!
Sep 3, 2021
Response from current dealership:
Thanks for sharing your positive experience!
Aug 13, 2021
Outstanding customer service
Aug 18, 2021
Response from current dealership:
Thank you for the kind feedback. Providing great customer service is our goal! Thank you for being a member of our Passport family.
The experience was great! We love our Mini! We highly recommend Mini of Montgomery County and Marko, our sales rep.
Jul 16, 2021
Response from current dealership:
Thank you for sharing your experience! We appreciate the opportunity to provide you with excellent customer service and a smooth purchase process. Welcome to the Passport family!
Jun 23, 2021
Response from current dealership:
Thank you for sharing! We appreciate the opportunity and hope to see you again!
May 14, 2021
Response from current dealership:
Thanks for the kind words and for considering Passport MINI of Montgomery County!
Apr 30, 2021
Response from current dealership:
Thank you for sharing your positive experience! We look forward to seeing you again.
I bought the mini from Luis who was fantastic . He was very responsive and took care of everything for me over the phone. He even delivered the car to my home. Can't say enough good things about him. If you want a good deal and a great customer experience go see Luis
Feb 23, 2021
Response from current dealership:
Thank you so much for sharing your experience. We are happy to hear of the outstanding customer service you received and look forward to seeing you again. Congrats on your purchase and thank you for choosing Passport MINI!
Dec 28, 2020
So far so good its been an internet purchase, I go today 12/28/2020 to pick up the car, lets see if they follow through with there word I will
keep you posted.
I picked up the car and the cost and trade were all as agreed up front, still took 3 hours to complete the transaction mainly just sitting around waiting for the finance to fill out
paperwork. One other thing the car was dirty it had not been cleaned and prepped properly the glass was bad it had not been cleaned at all from new had label marks still on
the class. Its a new car it should have been better but overall satisfied with my purchase.
Jan 22, 2021
Response from current dealership:
Thank you for sharing your experience with us. We apologize for the wait and cleanliness of the car but appreciate your patience. Congrats on your new purchase and thank you for choosing Passport MINI of Montgomery County!
These guys we're pretty cool. They we're able to hold a car for me while my bank worked out the paperwork. They also waited till late and allowed me ample time to pickup the car from 2 hours away. There were some issues with the car that were not disclosed and I only noticed after I arrived home. The passenger mirror signal light bulb did not work and water+dirt inside both tail lamps from a breach in the sealant. I had to order a new pair online for $150 and had to replace the bulb in the side mirror. But other than that the car was clean and tires shined.
Nov 12, 2020
Response from current dealership:
Thank you for your feedback. We are pleased to hear about the positive side of your experience but would like to address the issues you had after purchase. If you would like to discuss this further, please feel free to reach out to us directly. Your feedback has been shared with management so we can find a way to make this right.
Oct 10, 2020
Very friendly and answered all of my questions.
Oct 20, 2020
Response from current dealership:
Thank you for the kind words, Jean!
Sep 17, 2020
I bought it! I couldnât ask for a more responsive and
professional dealership. Way to go, Edio (the
salesperson who worked with me). Just be prepared
for minor issues resulting from doing business across
state lines.
Sep 28, 2020
Response from current dealership:
Wow, this is flattering! Thanks so much for sharing this. Yes, during this year.. tag and title... don't get us started! haha but we are trying our best to keep it smooth for our valuable customers.
Aug 5, 2020
Very responsive. Simplified paperwork. Home delivery of car went smoothly.
Sep 28, 2020
Response from current dealership:
Nice, so glad we could help! Enjoy! Happy Motoring!
Jul 8, 2020
went for test drive. Nice salesperson but I decided against mini.
Jul 15, 2020
Response from current dealership:
Thanks for sharing!
Jun 21, 2020
Rod at Mini of Montgomery County was fantastic. He went out of his way to send me videos of the Mini Cooper I was purchasing. He was extremely nice and very helpful. AND, he delivered my car. We LOVE our Mini Cooper Countryman. Thank you Rod!
Jun 23, 2020
Response from current dealership:
Rod is great, thank you so much for sharing your experience!
Jun 8, 2020
Great experience.
Jun 16, 2020
Response from current dealership:
Thank you!
Jun 16, 2020
Response from current dealership:
Love it thank you!
May 31, 2020
A little Aggressive for me ! Otherwise Good Dealership !
Jun 8, 2020
Response from current dealership:
Thanks for sharing! Probably an eager close to May but hopefully overall great experience
Jun 8, 2020
Response from current dealership:
Nice thank you!
I forget the person that called me but he was very polite and understanding regarding the distance from his dealership. He asked several pertinent questions and understood I was just browsing. Not pushy or put out that I was just inquiring.
May 29, 2020
Response from current dealership:
Great! Glad to hear! Thanks for the review!
I saw a 2012 Mini Cooper S in CarGurus that I really liked - the color blue is my favorite. Edio, the
representative from Mini of Montgomery County, contacted me to let me know someone had placed a deposit
on the car I was interested in, so I went online to check the inventory to see if there was any other car I liked. I
called Edio and told him I didn't see anything I liked. I also told him after speaker with my lender (I'm getting
ready to purchase a house) it's better for me to purchase my house first, then purchase the car. Edio said he
understood perfectly and made some notes. I told him after I purchase the house I would definitely come to
him to make a car purchase.
May 29, 2020
Response from current dealership:
Edio rocks! thanks so much for sharing your great experience!
Apr 1, 2020
I received an email right away from the manager which was very professional. I can’t test drive the car I’m interested in due to this quarantine. Hopefully this Pandemic will end soon.
May 5, 2020
Response from current dealership:
Thanks for sharing! Happy to help soon or do off-site demo/test drives
Mar 9, 2020
Response from current dealership:
Happy to hear it! Thanks for choosing MINI MOCO!
Feb 28, 2020
Response from current dealership:
Happy to hear it! Thank you for choosing MINI MOCO!
Responsive and communicated very well. They were very accommodating and provided an exceptional experience when visiting the showroom for a test drive. The process was very smooth and efficient - by far the best car buying experience I’ve had! Highly recommend.
Feb 4, 2020
Response from current dealership:
Thank you for such kind words. We strive to provide an exceptional customer experience and we're thrilled to hear that you enjoyed your time with us here at MINI MOCO!
Nov 23, 2019
Good place, good deal. Very flexible.
Nov 25, 2019
Response from current dealership:
Thanks for the kind words and for choosing MINI of Montgomery County!
Very professional and answered all of my questions. I’d definitely recommenced the dealership to friends and family.
Sep 16, 2019
Response from current dealership:
Thank you for sharing your feedback with us and thank you for choosing MINI of Montgomery County!
Jul 19, 2019
Great experience I’ll be there to see the car if it’s still available on Wednesday or Thursday.
Jul 30, 2019
Response from current dealership:
Thanks for the stars Ray!
Jun 15, 2019
Excellent !!
Jun 19, 2019
Response from current dealership:
Thanks for the stars! Happy Motoring!
Horrible service we drove 5 hours from
Pennsylvania to view car on website it says no
accident clearly lied on car fax show two
accidents, the wheel was Shaking the car
salesmen said it’s a sensor, we ask for warranty
they said no as is sale but car has no issues, the
car took several seconds to start they said it was
sitting for a while, the killer price was 18k we
offered less due to issues, manager said he
sending to auction Monday, after we left they
increase the price to 19k, this dealership a has
bad service they beg us to come down just to lie
to us, I won’t recommend them at all bunch of
liars
Jun 10, 2019
Response from current dealership:
Thank you for taking the time to write your review. It appears that there are a few misunderstanding involving the Audi A8 in question. The CarFax does not report any accidents for the vehicle, it does however report two incidents of damage. This does not indicate an accident as stated by CarFax themselves. Misrepresenting a vehicle’s condition does not provide us any benefit and our integrity is incredibly important to us. The shaking steering wheel is actually a safety feature of the Audi. It is known as a Lane-Departure Warning and/or blind spot detection. When the vehicle leaves its
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Jun 3, 2019
Very accommodating, unfortunately another
dealership accommodated my vehicle desired.
Jun 4, 2019
Response from current dealership:
Thank you for sharing your feedback, Walter. We're sorry to hear that you didn't end up purchasing from us, but we'd like to congratulate you on your new vehicle!
Jun 1, 2019
The dealer quickly responded, but we purchased a car closer to home.
Jun 3, 2019
Response from current dealership:
Congratulations on your new vehicle, Geoff! We're bummed that it wasn't with us, but we're happy that you found a deal that worked for you!
Apr 9, 2019
Everyone I’ve dealt with at Mini of Montgomery has been friendly, helpful, and professional.
Apr 22, 2019
Response from current dealership:
Thank you for your kind words Justine! And thank you for choosing MINI of Montgomery County.
Responded right away. We were unable to make a deal, but dealer tried everything they could. Nice inventory as well.
Mar 27, 2019
Response from current dealership:
Thank you for sharing your experience with us. We're thankful that you gave us a chance to provide you with a new vehicle and wish that it could have worked out as well. Please come see us again when you're in the market or if you ever need service!
Aug 29, 2018
Called and asked about the vehicle. First to see if it was available. Went
to go view it, the car was in decent condition, could have done a better
job of cleaning it but none the less that isn’t the issue. I drove an hour
away to check it out, and was ready to take it off their hands. They
asked me for my license. I declined because I was not test driving the
vehicle. Checked out the vehicle, seemed okay. Told them That I am
interested, but not at the price it was at. Not only were others with
same options priced less, but also, had been with a friend when he
purchased his and got a significantly cheaper one with less mileage and
2 more options. Again even this was not the issue. They said they
would not negotiate anything without my information. Again I declined
since I was paying cash, and didn’t agree on a price yet. I have 6
vehicles, and change them Often. Never have I been told they won’t
speak any further to me without my private information, What a joke of
a dealer.
Jun 6, 2018
The experience was nothing to be desired. There were more problems with this car than what was communicated. Essentially this car should be sold at an auction for parts. There was obvious damage from,an auto accident and what we were told was given the year of the car you can't expect it to be perfect! Who sends their guests on a test drive when the A/C blows out hot air!!!
I would never recommend this place to anyone! They only received one star because that was the only option to post muy review!
The salesman was very responsive to my needs and schedule. The car was prepped and ready for a test drive when I arrived. The dealership helped find financing for me and there was no pressure to buy extras. However, the price was nonnegotiable. I felt it was a fair price though - just had hoped to get a better price.
Feb 8, 2018
Dealer was responsive, cooperative and very helpful. In the end, I did not
purchase the car I was interested in. My price and theirs were a few hundred
dollars apart and I found something closer that I decided to buy. However,
the dealer was among the very best I have ever dealt with in terms of being
helpful, responsive and professional.
Feb 6, 2018
Stephen Brooks, was my sales person. One word describes him.That word is excellent.
Oct 30, 2017
Very good
Sep 26, 2017
Great experience, staff was awesome to work with. They went above and beyond to make me happy!!
Aug 29, 2017
answered all my questions
Jul 27, 2017
They got back to me quickly and while it didnt work out, i got the answers i needed.
May 30, 2017
The dealer notified me that the vehicle I was interested had just
been sold but asked me if there were any other vehicles I would be
interested in.
May 26, 2017
Very good service. Salesman was very helpful. Very pleasant experience. I was in and out.
Apr 25, 2017
I gotta say this was an awesome experience. They treat you with respect
and are very professional. I would recommend them highly!
Feb 19, 2016
positive
Jan 21, 2016
Prompt response. Very friendly and
patient.
Nov 4, 2015
Very good to excellent service!
Professional and personal.
Oct 23, 2015
The dealer responded quickly to my inquiry, the sales and its
manager, unfortunately I have already found a similar car
dealer near my neighborhood and offered be a certified pre-
owned car. It was just that the timing was unfavorable to the
mini of montgomery county. I would consider your dealership
the next time around. Thanks a lot. Peter
Oct 17, 2015
Good dealership! Not a big selection of
used minis! Prices a little bit above
everage going prices!
Oct 1, 2015
ALMOST pulled the trigger, were willing to offer me the price I was after. Unfortunately I got a better deal locally.
May 7, 2015
Our salesman Juan was great. We had a time issue and he stayed
late to show and ultimately sell the car. Great service...
May 6, 2015
Not interested in the vehicle anymore.
Too slow to respond.
Mar 23, 2013
I felt they taunted me when i did not buy the truck.
Jul 29, 2012
Lots of choices in stock! Chris Lee, very helpful, no pressure, bought a new Mini from him! @ a very good price!