-
Closed Today (Sun)
- Make Service Appointment
MAG CDJR
About Us
MAG Chrysler Dodge Jeep Ram is a trusted new and used car dealership serving drivers across Missouri and beyond. We sell new Chrysler, Dodge, Jeep, and Ram vehicles plus a wide selection of all-makes used cars, trucks, and SUVs. We work with over 50 banks and lenders to help customers of all credit types get approved. Our certified technicians service all makes and models. We say yes—you pick it out, we work it out.
-
Closed Today (Sun)
-
310 S Washington St
Chillicothe, MO 64601
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Jan 29, 2026
The car was listed as a manual, it is not. Dealer offered me other options, he was very professional and polite, but the car offfered was listed on carguru for 11.5k (has since dropped to 8.5k) but he put the financing in for 13k plus a warranty for an additional 2k. Lacking pricing transparency completely.
Made contact with dealer and found some very promising interactionoverall. Found out the informationpublishedon CarGurus is not exactlythe same as what'son the dealer lot. Sale representative Mr. Woody very helpful in clarifying the information and he is actively looking for a vehicle we discussed that is similar on there lot.
Show older dealer reviews 318
Apr 5, 2022
Did not reach out to me after initial correspondence.
Apr 29, 2021
Very courteous the purchase from another unit
Mar 2, 2021
Good
Feb 25, 2021
Talked with a salesman, he said, Iâve got an appointment, when itâs done Iâll call you back. He
never did. Thatâs ok though, he was not the nicest person to talk with.
Feb 13, 2021
Very good.
Feb 13, 2021
They are very nice people the purchase was excellent. The staff very polite. When I'm in the market to purchase another vehicle I will contact them first to see if the have what I'll be looking for first .
Oct 18, 2020
The truck was sold. Salesperson had no desire to help me find another truck. Said he was “really busy”. Other bad reviews of dealership show me to not buy truck from this dealership. Not impressed.
Oct 8, 2020
When I told them I was 300 miles away they pretty much told me to make the trade online, except there was no on line forms to fill out. No way to get things rolling. Am still interested but no way to deal with them !!
Oct 6, 2020
Quick reply with pic of window sticker I requested
thx
Sep 29, 2020
Went 4 hours for a 28K truck only to find you could not buy it without a $3000 warranty that was worthless. Financier was very rude and not accommodating at all. They price their cars to represent a “great deal” only to jack up the price by $2000 when we refused the additional warranty!!!
Oct 8, 2020
Response from current dealership:
Zach, we sincerely apologize you had a bad experience. We have tried to make sure everyone is updated on our new processes since COVID. We have created videos with the updated COVID processes which stream on all pages of our website. Plus, we have sent out emails and used many other channels to make sure everyone is updated regarding these processes to make everyone safe but still have access to purchase vehicles at among the lowest prices in the nation. Here's a link to the video (you will need to copy and paste) http://wowcarbuying.com/covid of our owner, Brent Kline with the recently upd
More ...
Sep 28, 2020
Scam!!! Total Bait and switch. Listed car for $23,900. When you call to buy the car they tell you that you have to buy an extended warranty for $3,000 or pay $3,000 extra for the car. Also they said they would charge an additional $1,000 on top of the price for paying cash for the car lol.
Oct 8, 2020
Response from current dealership:
Rita, we apologize you misunderstood our process there is absolutely zero bait and switch. We have tried to make sure everyone is updated on our new processes since COVID. We have created videos with the updated COVID processes which stream on all pages of our website. Plus, we have sent out emails and used many other channels to make sure everyone is updated regarding these processes to make everyone safe but still have access to purchase vehicles at among the lowest prices in the nation. Here's a link to the video (you will need to copy and paste) http://wowcarbuying.com/covid of our owne
More ...
Sep 6, 2020
Always quick to respond
Sep 3, 2020
Quick response.
Sep 2, 2020
So far so good made the purchase. Just have to pick up the car next week.
It started off ok. Jeff Staton responded within an hour or so. I ask a couple questions and he said that the truck will be in the shop the next day and he would get back to me then. He never did get back to me. I am not happy to gear that the truck sold. I wanted that truck, but the salesman didnt want to sell me the truck for whatever reason. I had cash in hand to make the purchase. I just wanted to know the answers to a couple questions before I drove 2 hours to look at the truck. I am highly disappointed in the level of customer service I received. This is not how to do business with someone. If I did this at my job I wouldn't be employed anymore. I hope Woody's looks into how this salesman does business or lack there of.
Oct 8, 2020
Response from current dealership:
Glad to hear it started off ok. We apologize Jeff wasn't able to get the answers to your questions in a timely fashion. We have tried to make sure everyone is updated on our new processes since COVID which include a limited staff. We have created videos with the updated COVID processes which stream on all pages of our website. Plus, we have sent out emails and used many other channels to make sure everyone is updated regarding these processes to make everyone safe but still have access to purchase vehicles at among the lowest prices in the nation. Here's a link to the video (you will need
More ...
I emailed and called about purchasing this vehicle when they returned my call and email
They said they weren’t interested in shipping me the vehicle I said I would arrange my own shipping. They stated they would send me information threw email which just stated they are not interested in shipping me the vehicle. I have a 820 credit score and 9k to put down on the truck and they are not interested in selling it to me because of an inconvenience of shipping
*Avoid WowWoody’s*
If I could give them zero, or negative stars, I would. I was ready to walk out the door at 8am (not a morning person) and drive three hours (hate driving all day) to buy the perfect truck for $47,245 (more money than I have ever had in my life until a month ago). I called WowWoody’s to finalize arrangements and was told I could only qualify for that price (the only price listed on car gurus) if I financed from a bank of their choice (their brother’s bank or something), and bought their extended warranty (at a place 3 hours away). If I opted to skip those “options” I would pay $3,600 MORE to NOT GET SERVICES. Their website says “sorry but not sorry” about this policy and the guy on the phone was condescending. Their loss, I got a very similar, brand new, less tacky truck that day and they lost out on a $47,245 sale because of their “wonderful bundle strings attached” (their words) policy. Avoid WowWoody’s, they just want to get their hooks in you, in my opinion.
Dealer responded quickly. But to my dissatisfaction I was made aware that the price shown is not the price you pay. I was told that you have to buy a protection plan that im sure nobody really needs plus you have to finance through them. If you don't do as they say I was told they will add $600 just bc you didnt finance through them. Also if you don't buy their added insurance they will tag on $3000 to the list price. List price is not as shown
Aug 10, 2020
Found out they advertise deceptive pricing. You can only get the advertised price if you
finance and buy a service contract through them. If you don't, they add $3600 to the
advertised price, which i didn't like.
John and Scott both helped me with the purchase of my new truck from Woody's. They were both very courteous, professional and kept me very well informed.
Bottom line, i am very happy with the truck and these 2 salesman. And i would recommend them to my friends and anyone else.. :)
Thank You . Bob
Jul 9, 2020
very polite and helpful
Jul 6, 2020
Very nice company. Car was nice. After, I know I wanted a Charger SRT8
Jun 4, 2020
It took additional phone calls for me to get assistance and even at that point once they returned my calls it felt like they just wanted to get me off the phone as fast as possible.
I don't know what is wrong with these folks in that they only wanted me to travel 947 miles to come take a test
drive in this Mustang that I wanted to buy. WEIRD! Was this AI that I was dealing with? Terrible!
I have bought cars by honest seller's description over the internet (2 in the last 3 years) but these folks refused
my offer to buy at asking price and me arrange/pay for shipping to me.
The last conversation I had with someone named "SAM" said they would not sell it that way.
I don't think they should be listed on CarGurus. Maybe they should just stick to local classifieds and such.
Jun 2, 2020
I was so impressed with my buying/trading experience! You now have a loyal lifetime customer in me!!
May 29, 2020
Couldn't make a deal but they got back to me in a timely manner.
May 27, 2020
Very honest salesman. Told me everything that was wrong with the truck. He also gave me great information about the truck.
May 25, 2020
Woody’s got right back to me, they answered all my questions and were very courteous.
May 17, 2020
Dealer responded after several days of spam messages and was unwilling to travel out of town to allow a test drive of the vehicle. Please be sure to make this clear to prospective customers in the future. We will be shopping elsewhere.
I've been kept and informed about buying from them and will let the sales agent I've chose have my cell number in a text, he's been very much wanting to help me out and I look forward to our chats. Very nice people. I Pray for them to be safe and great health at this time. Clarence B. Hauk, Atchison, Kansas.
May 5, 2020
Didn’t want to talk about buying unless I paid for a 4000 warranty
May 3, 2020
Price was not represented well. Price is
misleading. It was only if you finance and buy
their warranty. No negotiation on price
apparently. Bought the exact same truck, color
and all options with less miles for a better price
elsewhere.
Not so up front and wanted me to come in and not deal over the phone. I own and manage one small business with almost 20 employees and work full-time for my husband's company so I deal over the phone and then run in to pickup the car.
The price they advertise has tons of hidden loops in it.
May 1, 2020
First, a little frustrated in their slow response time (they are busy due to having great deals and great variety of vehicles). Once we talked, all good. Jeff Henderson great guy and easy to work with.
My Dad my end up buying a truck from Jeff!
Would give them 4.5 stars, only knock is paperwork but that is probably a 0.5 knock everywhere.
Their prices are very miss leading as the price you see is just what you get the car for if you buy extras so in the end it’s going to cost you about $3000 dollars more. Also they don’t take time to call or email you back they just expect you to come there to speak with them which is very frustrating when your trying to get all info before having to drive almost four hours.
Drove 70 miles to dealer and was told, after receiving confirmation
for appointment, they had no record of the confirmation, and had to
show them the email. Also, none of the three trucks I was interested
in were available. I drove a fourth, tried to make a deal on it, was
EXTREMELY LOWBALLED on my trade, and the salesman, John,
was rude on top of all that. Save your time and money, go anywhere
else. I wil not go back and will warn others off!!!
Apr 24, 2020
I worked with Sam and Royce on Saturday, 04.18.2020. They were very personable and helpful! The dealership was SUPER BUSY that day!! Yet, while watching everyone interacting with customers, they ALL were smiling and helpful and touching base with anyone who was waiting. Very obvious that the staff work well together!!
The Jeep was just as described in the listing - absolutely beautiful!!
I bought the Jeep and LOVE it! I would most definitely recommend to friends and buy from them again!!
Mar 30, 2020
John was very honest and up 4th with the automobile that I looked at
Feb 28, 2020
Very poor! The advertised price is lower than what they will actually sell the vehicles for. And then there is the fees on top of that. They want to charge a documentation fee to the customer because they have to sign a title! $200 for a signature when you buy a $47,000 vehicle seems crazy
Feb 11, 2020
Responded promptly with requested info.
Feb 9, 2020
We had several conversations regarding the car we were interested in. Terry was helpful.
Terry M.did an outstanding job answering all of our questions. We had a smooth, flawless purchasing
experience. Woody's kindly provided transportation from the Kansas City Airport to their Chillicothe
dealership. The driver, Jim, was promptly at the airport when we arrived. Terry had all the paperwork
ready when we arrived which made for the fastest car purchase we have ever had, max 10 minutes! We
give Woody's Automotive Group our highest recommendation! We LOVE our new Dodge Ram 1500
Limited
Dec 29, 2019
Russ has very good communication with me for about 3 days. I almost drove 7 hours to buy the car, unfortunately we couldn’t make the deal. Still, Russ is very professional and still hope we can make a deal.... cough cough
Dec 21, 2019
The dealership was quick to get back to me and the sales person tried as most car dealers do to persuade that there
dealership is the best. What i eventually found out is that you MUST finance with them to receive a "rebate", like over
$600. Then they have a $456 admin/green fee on every deal that no other dealership charges. That is a $1,056 increase
on the listed price of the car. Really seems shady that I'm charged for paying cash. I did not purchase the car.
Nov 24, 2019
Professional and courteous
Nov 8, 2019
Great people, great service
Oct 20, 2019
Very good car buying experience!
Aug 31, 2019
Haven't bought yet but they were very accommodating with needs
Aug 11, 2019
The car I wanted was already sold, but they had another one that fit my needs to a "T".
Everything went smoothly and I bought the car.
Jul 4, 2019
Great and very helpful
Jun 27, 2019
Huge lot with many choices, very personable, willing to work with you on everything...
May 14, 2019
Service is good but they wouldn't negotiate with the price!! At all
May 13, 2019
Very reactive and provided many info.
May 10, 2019
Coach was excellent. Sara in finance was spot on. Would recommend to anyone
Apr 26, 2019
Finally called me back with some lame excuse about being really busy and couldn't call me back. The next day I had a friend of mine call them
about the same truck and they were really slow to call back. I purchased a similar truck at another dealership I guess they just have too much
business.
Apr 19, 2019
I couldnt give this a .25 star otherwise I would have. They had a car listed online as certified preowned, that was on their lot for well over a month. We got there and the certification hadn't even been performed yet. The passenger window was cracked and a bulge in the tire. They wanted me to sign papers before the certification was even done and told me they might fix the window but didnt know if they had to. Never again.
This dealership focuses on selling in volume. They have a very large inventory which is helpful when deciding on a model/trim package to drive. They allow you to drive the car on your own, which is also nice. However, the experience was very odd, almost assembly line-like. The salesperson, while quite nice, was dealing with at least 3 other customers at the same time as us, which meant a lot of time wasted waiting around. She emailed quite frequently, mostly canned sales pitches. If you want personalized service, this not the place for you. If you want to check out a variety of models/trim packages on your own, it's a great place to go.
Apr 2, 2019
Love My New Car. Dealership was Fast, Helpful,
& No Hassels
Mar 7, 2019
I received a quick response. Very helpful.
Mar 7, 2019
Very friendly and informational.
Feb 24, 2019
Good
Saved a car from this dealership on Car Gurus. It dropped by $1,000 so I called about purchasing. Was informed that unless I financed through them, $600 would have to be added to the price because I couldn’t get their $600 rebate and was also told that there would be a $400 administration fee. Nowhere on the Car Gurus site does this dealership disclose the above information. I wanted to pay cash for this car but was going to be penalized for not financing. Nice!
Feb 10, 2019
Jeff Staton was responsive and very helpful. The vehicle was not the right one.
Dealer salesman on the phone was
extremely vague and unhelpful during my
phone call about a truck I was interested in.
Didn’t really seem to care about the phone
call. He didn’t even greet me with his name
or dealership; my call was an
inconvenience. I asked for a car fax report
on the vehicle with very high miles for its
year, additional information about the
vehicle. He refused to give it over the
phone. They are an hour outside the city;
I’m not wasting my time for a vehicle that
doesn’t fit my needs before I even get there
and make the drive. So I didn’t need to
waste my time on a dealer that didn’t want
to spend time on me.
Maybe it was just a bad day for him.
I emailed this dealership abt a vehicle to asks specific question related to information I read in the description.
They did eventually answer my question, however it wasn’t until I received multiple/daily marketing emails from multiple different sales reps. Not one of these countless emails indicated that some read my question and was researching for an answer. It finally took three days for an actual answer.
The time to answer wasn’t necessarily frustrating, but the fact that not one of the emails from these sales reps let me know they were working on it. Due to this, for those three days, my perception was...Damn, they market themselves well, but completely ignore the needs of the customer. I’ll be extra cautious if I decide to visit this dealership.
Dec 31, 2018
over priced and offered less than anyone by 2 k on trade in on same car. he offered 20k on a 2016 challenger rt plus 15k miles fully loaded all option and on his lot was a 2015 rt plus 32000 19k mile less equipment. my car not a scratch dent or stain clean car fax and ended up getting 25k at the place I bought the same car 2k less miles for 37 and he was asking 41
Dec 5, 2018
I am still researching my purchase but they were very professional, quick to respond and not pushy through emails.
I would recommend contacting them if you need any information. I will update if I chose their vehicle.
Dec 2, 2018
Will be buying the truck. Very nice sales person and
overall great people. Very happy with the way we were
taken care and the great deal we recieved. Thank you
loads
Nov 7, 2018
Scott was unable or unwilling to negotiate
using email. He required me to come to the
dealership to specifically show “real”
interest. Was relatively rude overall! Then
followed up with a message that it was sold
to someone else! But come to find out it’s
been a week now and it is still listed for
sale.
Nov 2, 2018
I ended up buying a car from a local dealership. I was contacted by Woodys and they were
helpful. My only suggestion would be to take photos of their Subaru Crosstrek outside so the
color of the vehicle can be seen bettter. It is a dark color and the lighting inside makes it kind of
difficult to get a good idea of the vehicle color.
Oct 27, 2018
Great interaction, had a couple things with the car but warranty will cover them all. Lucky with that. But first time ever buying a used car and learned quick that once the papers are signed your on your own.
Oct 17, 2018
Some of the nicest people you could ask for.
Sep 21, 2018
Purchased the truck.. they gave me time to get my own financing and a great trade value. Would recommend for buying a vehicle… would not recommend their comedy they def should stay selling car!
Sep 20, 2018
Communication was good, unfortunately the truck I was interested in was sold.
DO NOT GO HERE! These people are crooks and liars. First salesman kept damage from me on the vehicle and says I should have seen it on the pictures. It should be the salesman job to disclose all damage to me prior to the sale I think at a reputable dealership. After I called back to talk to another salesman they gave me the same guy, he wouldnt transfer me to another salesman so gave me to a manage that was just as bad. After talking to them and telling them I wanted it and that I had financing through my bank and a low interest rate, they tacked on $1200 dollars to the price since I wasn't financing through them. I could finance through them easy I have great credit but to be honest the people I've dealt with here I have a hard time giving them my money. I would buy the truck right now if I had a respectful honest salesman or manager to deal with. This place is awful, I've had 3 experiences with them and everytime I'm ready to pull my hair out. Please pass on these people.
Jul 11, 2018
Car was different mileage - needs a service, etc... took almost 4 hours and
subjected to all sorts of sleazy sales tactics. Quiet an unpleasant experience -
considering we went there with a car in mind and bought that car. They say
no hidden costs - and then hit you with hidden costs... Good car, just not a
good dealer
Jul 10, 2018
Very quick response time.salesman was able to all questions.
Jul 9, 2018
This is the vehicle that I purchased. My experience at Woody's was great. My salesperson was Terry McCollum and he was fantastic. I am very pleased with my purchase.
Jun 5, 2018
Very good dealer. Financing process was smooth and the staff is very helpful. Ended up buying the vehicle they had.
Bait and switch car dealer. I was going to pay them in cash for a vehicle they have posted for sale on Cargurus. Magically, they told me the vehicle had been taken to auction (although the dealer still has it listed for sale). They wanted me to come look at other vehicles. Typical bait and switch game.
Mar 13, 2018
Will not honor discount price unless you have a trade and finance through there banks. Price goes up if your a cash customer or use your own financial institution. Sounds SHADY to me.
Mar 12, 2018
dealer was punctual and curtious
Mar 7, 2018
Woody was very good to deal with but the truck didn’t have features that I wanted
Feb 28, 2018
Salesman responded and was very helpful. The pricing system at this dealer was a take it or leave it system. Not that it’s wrong but as an informed buyer it’s very easy to know when you’re getting a good deal, fair or poor deal. Many many better buys out there.
Dec 3, 2017
Could not have asked for a better buying experience! Polly was so very knowledgeable and moved the process right along. All staff at Woody's extremely courteous and professional. Would not hesitate to recommend Woody's.
They advertised a truck that I absolutely wanted to buy. I was heartbroken to learn that it had just been sold. I followed up several times just in case something fell
through. I was told that it was gone. I bought a different truck a week later, and a couple of days after that, I was told that the original truck that I wanted was, in
fact, available. Not a very efficient sales staff.
Oct 28, 2017
Very fast and polite with there response.
Oct 18, 2017
Excellent customer service. They made my car buying experience very comfortable. There was no pressure to buy
Oct 17, 2017
Jeff was great.
Oct 6, 2017
Did a wonderful job on finding the right car for me with in my price range
Not good. Drove 2hrs to look at a truck that I was told had no rust and was clean. As soon as I pulled in I could see the cab corners were rusted out. When asked I got a lot of back peddling. Read the reviews there are more like mine wish I would of taken them more to Hart. Horrible dealership.
Sep 23, 2017
Found out the van I inquired about actually had 7 thousands miles more than what is listed. Told it was a mistake, but still is listed wrong after a week. Other than them contacting me to tell me that, haven't had any other contact. Think I'll look somewhere else...
Sep 23, 2017
Response from current dealership:
Marya, I'm sorry for your experience and would love for a manager to get involved to help. Please call Mitchell Cooper at 660.646.3455 x6216 or email your contact info at mcooper@wowwoodys.com Thank you
Sep 14, 2017
Dealership was quick to respond to when I first reached out about the vehicle. The salesman was also quick to ask about what I would be trading in and suggested I finance through them. After explaining I wouldn't be trading in, he emphasized the need to finance through them in order to receive the rebates, which were assumed in the listing price. I had already arranged financing with the institution of my choice, but told him I'd think about it. Decided to read reviews on this place while taking the financing option into consideration. Read SEVERAL reviews on how on this dealership turns people away if they don't at least finance through them. Next day I reached out to the salesman, informing him that I made the decision to stick with my bank but was certainly still interested in making a deal. Well...he called me back claiming he just test drove the vehicle I was interested in and said that the power steering pump was bad and it was going to cost $3000 to fix and they had no plans on fixing it. That was their way of turning me away, because that was the end of the conversation. He must have taken me for a fool as I know a PSP does not cost $3k to replace. Will never consider doing business with these guys and highly recommend you do your research should you consider it.
Sep 14, 2017
Response from current dealership:
I'm sorry for your experience and would love for a manager to get involved to help. Please call Mitchell Cooper at 660.646.3455 x6216 or email your contact info at mcooper@wowwoodys.com Thank you
Sep 6, 2017
Online chatting on the website, gave the quickest response. It took a while to hear back via just emailing the dealership. I hadn't heard back after asking for more detailed photos. But was on website and the online chat person asked if I had questions and they answered what they could and than I was paired up with Polly. I read some bad reviews about the dealership and didn't want to just drive there without more details... I still didn't have all my questions answered.. I could possibly purchase from there, I would only talk to Polly due to her responsiveness.. but will be my last choice since I have a long drive and all my worries/questions were not answered.
Aug 30, 2017
Only deal with one bank, extremely limited on financing options. Most dealers i've dealt with have at least more than one bank.
Aug 27, 2017
Answered all my questions and still is
trying to find me the right deal.
Aug 25, 2017
Great dealership. Scott "Scoop" Cooper was a great help. It was worth the drive 3hrs to get a
great deal. I would definitely recommend
Wow Woody's to anyone & everyone. Staff was extremely nice as well.
Aug 18, 2017
The dealer's salesperson promptly contacted us. Terry was very
straightforward in communicating with us as to how the dealership
acquired the vehicle, from a dealers only auto auction. He related
the vehicle was a Chrysler buy back. He revealed all the
information the dealer & Chrysler had on the vehicle. The buying
experience was very straightforward & no pressure. The paperwork
transaction was very efficient & went smoothly.
We would have given 5 stars but we traded in a pristine vehicle &
our purchased vehicle was "supposedly cleaned" up. The floor
mats were the only thing done. The mats were moved from the
back of the vehicle & put in place. The engine compartment was
dirty & the windows inside had a film on them. The vehicle was
given a quick wipe down. Also the vehicle had 10,843 mi on it
versus the 8,392 listed. That information should be updated.
Jul 29, 2017
Best vehicle purchase experience I have ever had.
They made special accommodations which saved me literally many hours.
The vehicle I received is top quality and they valued my trade.
Jul 20, 2017
Kept me informed/availability
Jul 17, 2017
I have not followed up. They were very quick to reply.
May 7, 2017
Was told they would call me back and never received a call. Got the feeling
that I was not spending enough money. That I was not important enough to
deal with.
May 3, 2017
Good
Apr 28, 2017
Stays in touch about what I am looking for.
Apr 23, 2017
Haven't followed up yet, so not much to talk about. They did respond
quickly with good details.
Apr 15, 2017
Wasted my time! I'm an hr and a half away and drove up there cash in hand to purchase.. And "coach" said he went out and walked the car over and it was immaculate. Got there and it had been wrecked pretty hard in the rear passenger corner. "Coach" told me word for word.. " well it is a used vehicle, maybe you should buy new" well yeah it's used.. but it's $40,000!! Very shady people!
Apr 17, 2017
Response from current dealership:
I'm sorry for your experience and would love for a manager to get involved to
help. Please call Mitchell cooper at 660.646.3455 or email your contact info
at mcooper@wowwoodys.com
help. Please call Mitchell cooper at 660.646.3455 or email your contact info
at mcooper@wowwoodys.com
Feb 2, 2017
Responded very quickly
Jan 15, 2017
I received a call about the car I was interested in, not long after I inquired. I told the man I may try to drive up to see it on my way to Iowa the next day and would let him know. This conversation took place at 4:15pm. I emailed him later that night because they close at 6:00, letting him know I was leaving KC early and would be there around 8:30am, and to please call me when he got the message. I realized I didn't receive a call and was about 15 min away from the dealership, so I called him at 8:30am. I asked if he'd received my email. He said "I have a bunch of emails I haven't even looked at yet". Told him where I was and he said "Let me check to see if that car is still here". A few seconds later he tells me "Looks like that car was sold yesterday at 4:10". He called me about the car at 4:15 the day before. I knew I was taking a chance, driving out of my way, on a car that could have been sold, but I was disappointed in how this all went down. He called about the car after it had been sold and didn't bother to look at his email for 30+ minutes after they opened. I won't make the trip to Woodys for another vehicle.
Jan 4, 2017
Excellent customer service.
Jan 1, 2017
Great response from Jeff.
Dec 4, 2016
Great prices but don't expect to receive anything for your trade! We left without purchasing a vehicle and went elsewhere!
Dec 3, 2016
Good price fair deal
Nov 18, 2016
So far good
Nov 15, 2016
received multiple emails. this dealer wants you to make appointments to come
talk about what you might be interested in. I'm still browsing.
Nov 14, 2016
Good dealer
Nov 9, 2016
One of a kind dealership, provided everything asked.
Oct 23, 2016
It was a message inviting me to call and set up a time to come by and drive
the car
Oct 15, 2016
Great communication and experience. Would recommend to anyone!
Oct 14, 2016
Jeff and his team take the time to understand the customer. Good follow up and communication. Vehicle pricing is consistently a little high although, there are a few good deals in there. Huge inventory! I will definitely work with Woodys.
Oct 8, 2016
Discussed vehicle I was looking at at that time. Considered purchase, but
found another vehicle closer at almost the same price.
Oct 4, 2016
Quick and easy and they were extremely understanding and honest.
Sep 30, 2016
I liked my sales person he was pretty helpful. Tough to stay in contact sometimes because it's so busy, especially on the weekends. I ended up purchasing a different vehicle from what I anticipated on purchasing. The brakes and rotors were warn down. I didn't like that they didn't fully service my vehicle before selling it to me. Other than that its was a alright dealership.
Sep 30, 2016
I called and spoke with a person. They were not interested in helping me. They said they would have someone call. As of yet no one has called a week later. I also sent and e-mail. The e-mail stated someone would call. I followed up with anther e-mail and it said I should have called they were very busy on Saturday. You lost a sale. I went somewhere else.
Sep 30, 2016
Vehicle as described. Drove a few hours to pick it up. Staff was friendly and attentive. Would recommend this dealership to anyone.
Sep 22, 2016
Called to make a deal. Was ignored by the guy we were
emailing. Got ahold of a woman and she said she would get
back to us. Never even contacted us back.
Sep 22, 2016
Called us and very nice on the phone.
Although, we did not purchase a vehicle with them. Found one closer.
Sep 11, 2016
Didn't really answer my question and didn't get back to me after othe questions asked
Sep 10, 2016
Dealer respon dedicated immediately
Sep 9, 2016
This dealership is very kind and helpful! Quick with responses, too!
Sep 5, 2016
Very informative and accessible.
Aug 29, 2016
They have pretty good deals but they sell alot of cars and you lose the care of the customer and the vehicle. I emailed them and never heard back I finally had to call.
Aug 26, 2016
Drove 200miles round trip to buy Jeep from them. Casual
dealership,no pressure,lots of women salespeople. Everyone
friendly. Prices shown are prices, no haggling. Tired of high
pressure sales,give Woody's a try.
Aug 8, 2016
Wow Woodys is a first class dealership and Jeff Henderson is an awesome salesman. I flew into Kansas City and they had someone pick me up from the airport to bring me 93 miles to their dealership. Once I arrived at the dealership everyone was very nice as if there were no strangers. My experience with Wow Woodys was an outstanding one and I'll recommend anyone to do business with them in the near future. They were genuine people and that meant a lot, they go above and beyond the call of duty for their customers. To Jeff Henderson thanks again your word was bond and for that I'll have to give WOW WOODYS a 5 STAR RATING.
Aug 7, 2016
We talked a number of times. I was surprised that the price of the vehicle was
non-negotiable. We drove up to view the truck one day unannounced and
was disappointed when I saw it. I don't need to go into detail but it wasn't the
truck as represented by the pictures.
Aug 2, 2016
They show a price that is only good if you trade a car in and use their financing . Car is $1200 higher if you don't. That was 10% more on the car I was looking at. I asked could they wave the fee, the salesperson said she would check but never got back with me. Their page says no FEES ever. Well guys this is a hidden fee
Aug 2, 2016
Response from current dealership:
Darrel, thank you for your feedback. I'm sorry but you are definitely misinformed about our pricing. All our vehicles include a $500 rebate that is paid by all the banks we partner with, instead of keeping that rebate we pass it along to our customers. In addition, all our vehicles pricing also includes a trade rebate even if you trade an older vehicle, you qualify for this rebate. All of this information is clearly published on all our websites and we never charge any type of fee hidden or otherwise.
Again, I’m so sorry for the misunderstanding. Please call Guy our customer care
More ...
Again, I’m so sorry for the misunderstanding. Please call Guy our customer care
Jul 19, 2016
I was pleased with their response time and willingness to get me a vehicle
despite the distance from me.
Jul 17, 2016
Didn't buy car from them but very friendly and helpful definitely will keep them in mind next time
Jul 4, 2016
Yes, He answered almost inmediatly. My experience with him was very good
over all
Jul 3, 2016
My initial interest of a vehicle at this lot was responded to very quickly and courteously. I ended up purchasing a different vehicle closer to home, however based on the contact I did have, I would rate this dealer as excellent.
Jun 23, 2016
Told me I didn't need inspection. After waiting 20 min at DMV, had to leave to
get an emissions test. Was not happy.
Jun 24, 2016
Response from current dealership:
Mary, We apologize for Cory giving you the wrong information. Our goal is to always have satisfied happy customers. We will make sure we discuss this with our sales staff.
Thanks again for sharing your feedback.
Thanks again for sharing your feedback.
Jun 23, 2016
Cory has been a great help.
Jun 11, 2016
Woodys had great service their team was very helpful. They were very quick to respond to my email which was on a Saturday. Tuesday morning I was on my way to look at the car. Woodys is in Chillicothe, MO which is a 6 hour drive for me but it was worth the drive. Woodys had the jeep i was looking at priced phenomenal. From the second I walked in the door I felt welcomed every dept I dealt with was friendly Curtis had the jeep out front waiting on me when I arrived. The process went very smooth. I was in and out with a great vehicle at a great price. I would recommend woodys to family, friends, strangers or anyone else looking for a vehicle. Thanks to Woodys again!
Jun 10, 2016
Very helpful
May 21, 2016
Good
May 19, 2016
Talked to Cory Huffman and he could not have been nicer. Couldn't work a
deal but will try again.
May 11, 2016
Immediate feedback and service.
May 10, 2016
Quick follow up
May 9, 2016
No one ever got back with me just received an email for a gift card if I come in
May 6, 2016
Dealer was great and called me right away.
May 6, 2016
Response from current dealership:
Paul, thank you for taking the time to leave us a 5 star review! We certainly appreciate your business! Have a great weekend!
Sincerely,
Sonja Griesbach
660-240-6235
Sincerely,
Sonja Griesbach
660-240-6235
Apr 16, 2016
Great people, great place. I actually bought
this truck!
Apr 20, 2016
Response from current dealership:
Gwen, thank you for taking the time to share your truck buying story! We look forward to seeing you soon!
Sincerely,
Mitchell Cooper
660-646-3455
Sincerely,
Mitchell Cooper
660-646-3455
Apr 12, 2016
Communication was somewhat lacking.
Apr 20, 2016
Response from current dealership:
Mike, we apologize about our lack of communication. Thank you for your feedback and we will be sure to provide more training to our sales staff to improve our communications.
Also, if you'd like to discuss this or anything else please don't hesitate to give me a call.
Sincerely,
Mitchell Cooper
660-646-3455
Also, if you'd like to discuss this or anything else please don't hesitate to give me a call.
Sincerely,
Mitchell Cooper
660-646-3455
Apr 10, 2016
Salesman contacted me immediately; the truck had already
been sold. Will keep checking back
Apr 20, 2016
Response from current dealership:
Paula, thank you for taking the time to share your experience. Look forward to speaking with you again soon.
Sincerely,
Mitchell Cooper
660-646-3455
Sincerely,
Mitchell Cooper
660-646-3455
Mar 29, 2016
Slow to respond. I wouldn't waste my time unless you go into the dealership. I assume they are to under staffed.
Mar 28, 2016
A call back was basically it. NOT willing to help or show much interest in
doing business. ANY dealership can say "we have to see your car". But truth
be told, I've bought all over the country and this dealership was the only one
that ever has said that
Mar 24, 2016
We ended up buying the car from Woody's in Chilicothe, MO but we had some bumps along the way. First off, they offered me $400 for my trade-in when the blue book value was around $3000. I kept my old car and sold it for $1500. Then we found out that they only had one key for the car and no fob. I told them I wouldn't buy the car if I didn't have at least one fob so they relented and we got the fob. Now we are trying to get them to give us the $35 gift card that was promised when we bought the car, to no avail. I would not recommend Woody's to anyone.
Feb 18, 2016
Great response time at first request. After that not so good.
Feb 8, 2016
We did not purchase this vehicle but did look at another vehicle and purchased it. They were so willing to bring any vehicle to the front lot so we could test drive them. This is the second car I've purchased with them.
Feb 6, 2016
5 stars
Jan 23, 2016
Not good. Drove 200 miles roundtrip to discovered a heretofore unmentioned rusted bullet hole in the driver's side door and a car that squeaked and groaned.
Jan 23, 2016
Responded quickly and professionally.
Answered all questions.
Jan 17, 2016
Everyone was very friendly and helpful!! I
love their honest and up front policy.
Working with Scoop was a refreshing
change from working with other car
dealers. We will will definitely be back!
Jan 2, 2016
They were quick and polite
Jan 2, 2016
Fast communication, answered all of my questions and follow
up.
Dec 26, 2015
Polly was right on top of the car and working with me. She saved me a lot of research time, expense, and got back immediately with an answer to every question.
Dec 24, 2015
Very responsive and upfront
conversation
Dec 9, 2015
Called promptly/friendly.
Nov 27, 2015
Awesome
Nov 10, 2015
Said car was going to auction because it is not drivable.
Nov 6, 2015
Great
Sep 23, 2015
Made purchase -good experience. High volume dealer - so not a lot of schmoozing and dealing - quick closing.
Sep 18, 2015
Great response, very eager to help.
Sep 15, 2015
Polly did an excellent job, very helpful, patient....went the extra mile (and a little after hours) to assist me in my purchase. A big thank you to her is deserved.
Sep 14, 2015
Didn't buy the ford focus but found a car we liked even better!
Great dealership!
Aug 20, 2015
Everyone was easy to deal with and
plenty of cars to chose from
Aug 3, 2015
Excellent service and great team work.
Jul 25, 2015
I received an email stating they would
be in touch with me and it was four days
later they finally responded and told me
they had the vehicle and would I like to
schedule a test drive but in the mean
time my husband had called and was
told the vehicle was just sold and then
they just hung up on him. So when I
received that email I responded in my
email that I had been told it had sold?
Then I received a quick response on that
one and was told it sold over a week
ago. I don't want or like to deal with
people who give me the run around and
play games. I would not recommend
this dealer.
Jul 20, 2015
Awesome service. Bought a car from them. Highly recommend
them.
Jul 19, 2015
Scott was great. Good service and
fair, honest staff.
Jul 10, 2015
The online salesperson responded to my
question with very short responses, I got
the impression right off the bat that she
was not interested in selling this truck. I
have never delt with a car salsperson
who wasn't all over a customer who
wanted to make a purchse, matter of fact
I had already purchased a vehicle from
another dealer before she every inquired
if I was still interested 7 days later.
Woods isn't sure where this vehicle is, it
may be a dealer loaner or the school
might be using it????? This is what the
salesperson told me? I though it was
funny when she told me that they still had
the truck for sale at such a great price
because they weren't trying very hard to
sell it. I'm glad I bought my truck some
where else, if the customer had to try that
hard to buy something I'm sure their
service after the sale would be the same.
Jun 29, 2015
Slow on updating inventory online
Apr 4, 2015
Woody's took so long to respond to my email that I had located, test drove, and purchased another car before their first email reply arrived five days after my initial request for more information. That first email from them was generic: clearly computer generated. They didn't have the time or desire to have an employee contact me. Clearly, Wood's was not interested in earning my business. They were not interested in selling me a car. I would not waste my time contacting them again in the future. I certainly would not invest the time and expense to drive to their location in Chillicothe, MO, which I would have had they responded promptly and personally.
Apr 2, 2015
Nice prices, but they never answered my basic questions about a
particular car and I had to ask twice to get a generic reply. Sad,
because I really was interested in the car I asked about but
needed more information before driving 3 hours to their dealership.
They probably could have sold ma a car.
Mar 5, 2015
Good
Price listed here was after a bunch of
"rebates" that I wouldn't be using. I
called and left a message for my
assigned sales person, but I guess they
didn't like me pointing out the fact that
the price before the "rebates" was
$5,000 over market value cause I never
got a call back. They are all about the
financing which is where the real money
is for them. Selling cars is a means to
an end.
Feb 22, 2015
Nice, quick response, but I dont
buy from no haggle dealerships,
because Ive always gotten much
better deals elsewhere.
Feb 18, 2015
I am now driving a Dodge Nitro. Thanks
to Corry at WowWoodys.
Dec 15, 2014
Had a great experience, Scott the sales person did a great job. Would recommend to a friend.
Nov 11, 2014
Just great people to work with!
Oct 20, 2014
Not bad wish they could have helped me
better I went to anotber dealership and
got a 2013 car and got approved
Sep 21, 2014
Experience was great drove 5 hours
good deal on the car compared to
others. Sales was very nice not a bit
pushy. Only downside was did not give
enough for my trade was a bit
disappointing.
Jul 19, 2014
I talked to some very nice and
knowledgeable folks at Woody's. They
answered my questions and visited with
me about what I wanted in a truck. I'm
sorry they didn't have what I wanted in
their inventory but I will check back with
them again when I buy my next truck.
Jun 26, 2014
Excellent! Called and communicated effectively. One of the best
dealers around. Thank you for all of your help with my car search!
Jun 17, 2014
Great and simple service, no
hassle and no extra fees!!! A+!
May 9, 2014
We made a trip to Woodys because they have a large inventory at
decent prices. Our salesman, Mark, was very helpful and friendly.
Despite their large inventory, Woodys didn't have exactly what we
wanted. Even though we didn't make a purchase, Woodys seems
like a good place to do business.
Mar 31, 2014
The Emails came to my Junk folder but once I found their email they were super fast and friendly. They have the best dealership I have ever been too hands down. I loved that they post their best price and I did not have haggle with them and on top of that they even found me a used vehicle and were still the best difference. best service, price, deal in the entire Kansas City area!! Definitely worth driving there for!! Will not go anywhere else ever again!
Mar 9, 2014
Car was overpriced
Mar 7, 2014
Great contact and follow up. They have over 700 cars in inventory to look at!
Feb 28, 2014
They are a good dealer
Feb 19, 2014
They were very proactive in trying to
contact me.
Apr 5, 2013
They didn't answer my specific questions
Nov 28, 2012
Dealership was good about sending automated emails. However, we told them what our price range was repeatedly so it was kind of annoying that there were automated emails asking what we were interested in.