-
Today 7:30 AM - 6:00 PM (Closed now)
- Make Service Appointment
- View Current Service Specials
Lynnes Nissan East
About Us
Lynnes Nissan in Bloomfield, New Jersey, is the main destination for all your automotive needs. Since 1953, we've provided local car buyers, like you, excellent customer service and a pleasant process of selling and repairing cars. Our sales reps are extremely helpful and knowledgeable. They will work with you to find the right vehicle at a price to fit your budget. Don't hesitate to call us.
-
Today 9:00 AM - 8:00 PM (Closed now)
-
318 Bloomfield Ave
Bloomfield, NJ 07003
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
All reviews are verified visits to the dealer. –
Learn More
Jan 25, 2026
They don’t know how to communicate. They aren’t transparent and when you actually critique them, they call your phone and send you threats over the phone.
Jan 26, 2026
Response from current dealership:
Shourya, I'm very sorry you felt this way after working with our team. Would you mind giving me a call so we can discuss this in greater detail and address any concerns? Best, Hussain Ghamlouch - General Sales Manager - 973-743-2111
Spoke to Erica- fantastic, then had 3 other people reach out- none with the final price. Finally spoke to Jimmy who told me the car had a retail value of $18,000 but he just reduced the car to $9,611 when the add on car guru said $9,392. Took 3 days for them to respond and when they did, they increased the price. I wish I could upload the photos of the first price and their updated “new special” price. When people show you who they are, believe them! Completely not honest.
***don’t respond to the from management- it won’t cover up your actions like all the other bad reviews.
Nov 5, 2025
Response from current dealership:
Thank you for sharing your feedback. This is certainly not the level of transparency or communication that we strive for, and we are sorry to have left you feeling like this. We'd like the chance to speak with you to work towards regaining your trust. Please contact us directly. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111
Oct 16, 2025
Excellent
Oct 17, 2025
Response from current dealership:
Thanks for the kind words, Pat! We appreciate your support here at Lynnes Nissan City.
Before I was ready to purchase I asked is there any other
fees besides the DOC fee and the manager said yes , clear
coat protection package for $3000 it's a joke
Sep 8, 2025
Response from current dealership:
It's disappointing to hear about your experience. We strive for transparency in our pricing, and if you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111
Aug 30, 2025
The price of the car was actually over $38000 you have to finance through
them to get that price but a lot of added fees. I believe that is false
advertising and should be illegal. I did purchase the Tesla the dealership did
not remove previous owners information from car so I was driving home to
Pa, got 170 miles from dealer and could not charge car was stuck till after
11:00 that night. Still trying to get dealer to refund me for the hotel cost and
torn Rim. They will not answer my calls or emails. There are a lot of things
that don’t work on the car. . Terrible experience with dealer . Now they have
their money so they are done with you.
Jan 14, 2026
Response from current dealership:
Peter, I'm sorry to see you had less than a 5-star experience. We would like the opportunity to address these issues directly with you and work towards a resolution. Please reach out when you're able so we can assist further. Thank you, Russel Manalang - Pre-owned Manager - 973-743-2111
They were helpful and really responsive. I appreciated their willingness to help me understand what could happen with the Subaru Legacy I was interested in.
Aug 18, 2025
Response from current dealership:
Hi Elisa, we're glad our team at Lynnes Nissan City was helpful and responsive during your Subaru Legacy research. We truly appreciate your feedback!
Jul 15, 2025
Response from current dealership:
Thank you for sharing your experience at Lynnes Nissan City! It was a pleasure to assist you.
They used internet bait clicking. Went in for a vehicle listed as $32k - out the door price was $45k with unaccounted fees. They event listed dealer fee twice for $999 and when I caught that they said it was a mistake and they were firm with the numbers. They blamed the out of the door price is high because of taxes but in reality its hijacked with multiple fees added on that you need to go down line by line.
Receptionist was horrible and they dont bother to say hi and only asked if you had an appointment to be seen. Stay away from this dealer.
Jul 12, 2025
Response from current dealership:
Trinh, it's hard to hear about your experience with the pricing and service. We strive for transparency in our dealings, so it's concerning to learn that this wasn't reflected during your visit. I'd like to discuss this further and address any concerns you have; please feel free to reach out at your convenience. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111
Apr 24, 2025
Excellent!
Apr 25, 2025
Response from current dealership:
We love seeing 5-star reviews. Thanks, Jim!
Apr 24, 2025
Response from current dealership:
We appreciate your positive review here at Lynnes Nissan City!
Asked for an out the door price. Never got back to me. Read the reviews and I see alot about an additional $3k in fees. Glad I didn’t waste my time.
Apr 4, 2025
Response from current dealership:
Vernon, we're sorry to hear that you are dissatisfied with your experience. We always strive for transparency in our pricing and would like the opportunity to address this concern directly with you. Please feel free to reach out if you'd like further assistance or have any questions. Thank you, Hussain Ghamlouch - General Sales Manager - 973-743-2111
It was very difficult for me I was pre qualified for the car and thay would not even look at it would not even work with me on the price a week later the price dropped for the price I wanted to work with
Feb 24, 2025
Response from current dealership:
I'm sorry to hear about your unsatisfactory experience here. We strive for transparency and fairness, so it's disappointing to learn we didn't meet expectations here. If you're open to discussing this further or have any other concerns, please feel free to reach out at your convenience. Thank you,
Hussain Ghamlouch - General Sales Manager - 973-743-2111
Hussain Ghamlouch - General Sales Manager - 973-743-2111
Feb 3, 2025
Response from current dealership:
Your kind review warms our hearts! Thank you from the Lynnes Nissan City Team.
Dec 2, 2024
Response from current dealership:
We are happy to hear that our team was communicative and helpful! Thank you for reviewing Lynnes Nissan City.
Nov 4, 2024
Response from current dealership:
Thanks for the awesome review of Lynnes Nissan City!
We were there to test drive Chrysler Pacifica Limited and the passenger front and sliding door is missing the silver trim. We told the sales representative Mike and he said they will get it fix. Ever since that, we didn’t hear from him anymore.
Oct 15, 2024
Response from current dealership:
I'm sorry to hear about your less-than-stellar sales visit. We strive for clear communication and timely resolutions, so it's disappointing to learn this wasn't your experience. Please reach out at your convenience so we can address this issue promptly. Thank you, Ana Wood - General Sales Manager - 973-743-2111
Sep 28, 2024
I drove to this place for 40 miles and when I arrived I learnt that the delivery fee was $4,995. I couldn’t talk to person whom I supposed to meet. The sales person who helped me didn’t know which car was here which was not. I found the car while walking which she said that was being driven by the manager or owner. All in all, was very unpleasant experience for me
Oct 2, 2024
Response from current dealership:
Metin, I'm sorry to hear about your experience, as we always aim to provide clear communication and a seamless process. I'd appreciate the chance to discuss this further with you and make things right. Please reach out when you can. Thank you, Ana Wood - General Sales Manager - 973-743-2111
Sep 16, 2024
Response from current dealership:
Thank you for leaving Lynnes Nissan City a 5-star review, Jahquanie!
Sep 4, 2024
Response from current dealership:
Thank you for leaving Lynnes Nissan City a five-star review! We always strive to deliver a wonderful experience.
Called and respected my request to chat at a
later date. I still may go drive the car.
Jul 16, 2024
Response from current dealership:
We appreciate you taking the time to leave Lynnes Nissan City this awesome review, thank you!
Jun 15, 2024
Worst buying experience ever. This dealer does nothing but feed you LIE AFTER LIE. This place was horrible.They completely wasted my time. Liars when it comes to cars availability. Dealer states car is available. I made an appointment to go see a specific car that seemed to be in good condition on the website. I called 2 hours before we got there to make sure they still had the exact car to be seen. Sure enough we get there and that car which was advertised as on the lot for 28 days needed to be “certified” and was at the service center. (Which is a block away) but we were unable to see it. They then wasted over an hour of our time looking at an overpriced older model or trying to sell is a brand new model. Then when we left tried to “apologize” by calling us from a manager we never saw who wanted to waste our time further. Never go here. They are a bait and switch place and not willing to negotiate at all. I would give Lynnes Nissan the LOWEST possible rating.
Jun 18, 2024
Response from current dealership:
Marina, I'm really sorry to hear about your frustrating experience. We strive for transparency and it's clear we fell short in this instance. I'd like the opportunity to make things right if you're open to discussing further. Please reach out at your convenience. Thank you, Ana Wood - General Sales Manager - 973-743-2111
Jun 6, 2024
Great sales staff and management best price around!!!
Jun 7, 2024
Response from current dealership:
Here at Lynnes Nissan City, we are always thankful for positive feedback from our customers. Thank you, Frank!
Jun 3, 2024
Dealership response was very quick. Spoke to Sonia who was very pleasant and answered all my questions. We made an appointment to test drive the car. Ana the manager came out and greeted us and made sure we were taken care of properly. We still have 3 weeks to go on my lease before making a decision, but we will definitely consider Lynne's Nissan as our place to buy.
Jun 5, 2024
Response from current dealership:
Ruz, we're delighted to hear that Sonia and Ana provided you with excellent service at Lynnes Nissan City. We appreciate your consideration and look forward to assisting you when you're ready!
May 30, 2024
Response from current dealership:
Thank you for this 5-star review of Lynnes Nissan City! Have a lovely day!
May 6, 2024
Response from current dealership:
Thank you for choosing Lynnes Nissan City, we appreciate your positive feedback!
I am trying to purchase a car and was asking for an out-the-door price. The salesman told me he could not give me an estimate until I came to the showroom. I told him I could not and then he proceeded to give me an estimate. I asked for a price breakdown and I saw there was a $3000 "Pre-Delivery Service Inspection Fee". In asking further about it, I was told that he would not communicate with me via email.
May 6, 2024
Response from current dealership:
Yaeli, I'm sorry to read about your experience. We aim for transparency in all our transactions and it's clear we've missed the mark here. The "Pre-Delivery Service Inspection Fee" should have been explained better and communication should be open through any channel you prefer. Please reach out so we can discuss this further and hopefully rectify the situation for you. Thank you, Ana Wood - General Sales Manager - 973-743-2111
May 1, 2024
Excellent Service!! My Sale Rep Justin R was great
very helpful and caring
May 2, 2024
Response from current dealership:
Leasha, thank you so much for sharing your kind regards for Justin and leaving Lynnes Nissan City a five-star review!
Show older dealer reviews 81
$5000 in hidden fees + the car has no manufacturer's warranty because it was purchased from Canada. Very dissapointed!
Feb 15, 2024
Response from current dealership:
We're sorry to read about your disappointment. We strive for transparency in all our transactions and it's concerning that you felt there were hidden fees involved. Additionally, we understand the importance of a manufacturer's warranty and would like to discuss this further with you. Please reach out at your earliest convenience so we can address these issues directly.
Thank you,
Russel Manalang - Pre-owned Manager - 973-743-2111
Thank you,
Russel Manalang - Pre-owned Manager - 973-743-2111
Dec 17, 2023
Yes, never stops calling if you were interested, I’ll call you but no they just keep freaking calling
Dec 20, 2023
Response from current dealership:
David, I'm sorry to learn about the excessive calls you've been receiving. That's certainly not our intention, and we appreciate your patience in this matter. We'd like to rectify this situation immediately - could you please reach out so that we can ensure no further unwanted contact? Thank you, Russel Manalang - Pre-owned Manager - 973-743-2111
Nov 6, 2023
Response from current dealership:
We do our best to keep our prices fair and competitive within the current market and it's never our intention to mislead our customers, so it's concerning to see we've left the wrong impression. We appreciate your feedback and will address it as a team as we work to improve. If there's anything else you'd like to discuss, please feel free to reach out to me directly.
Thank you,
Russel Manalang - Pre-owned Manager - 973-743-2111
Thank you,
Russel Manalang - Pre-owned Manager - 973-743-2111
Sep 25, 2023
Response from current dealership:
It was our pleasure to assist and respond so efficiently! Thank you for your kind review! -- The Lynnes Nissan City Team
Aug 15, 2023
Response from current dealership:
Thank you for taking the time to review Lynnes Nissan City! It really means a lot to hear that you're happy.
Dealer contacted me to fill out application. They ran my credit on report with resulted in points dropped but never got back in touch with me about the vehicle or my application.
Aug 14, 2023
Response from current dealership:
I'm sorry to read about your experience. It's important for us to communicate effectively with our customers, and it seems we've missed the mark in this case. I would like to personally assist you regarding your application and any other concerns you may have. Unfortunately, I won't be able to locate your contact information without a full name so please reach out at your earliest convenience and I'll be sure to get back to you soon.
Thank you,
Robert Davidson - Sales Manager - (973) 743-2111
Thank you,
Robert Davidson - Sales Manager - (973) 743-2111
Terrible. Price shown does not include bogus "dealer prep fees of over $3000! Totally dishonest and misleading. Took me
several tries to get the "out the door price" which discloses the hidden dealer fees. Go elsewhere!
Jun 23, 2023
Response from current dealership:
We apologize for any confusion or frustration caused by our pricing structure. We strive to be transparent with our customers and will take your feedback into consideration as we work towards improving our processes. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give us a call at your earliest convenience. Thank you, Robert Davidson - Sales Manager - (973) 743-2111
last saturday call dealer want under way the test 2020 MB-GLC300. responed yes. 2 hours spended get there.vehicle not in the lot. today
contacted sales person say car is in lot. another 2 hours got there. told was sold. what a dealership. never never buy from them.
Jun 12, 2023
Response from current dealership:
Michael, thank you for your feedback. We apologize for the inconvenience caused by the unavailability of the car you were looking for. This is not the type of experience we aim to provide our guests with and we're sorry we let you down. We would appreciate another chance to make it right. Please give us a call so that we can discuss possible options and help find you the vehicle you're looking for. Thank you, Robert Davidson - General Sales Manager - (973) 743-2111
Great experience and timely initial communication. My salesman was great and kept in contact through the process, even after the purchase when they fulfilled a contingency that a cosmetic flaw to the body of the vehicle was repaired post transaction. The vehicle is beautiful and I love it! Everyone from sales, the manager and used car manager was helpful and friendly!
Dec 9, 2022
Response from current dealership:
We would like to extend our thanks for your confidence in Lynnes Nissan City. Feedback like yours lets us know we're making all the right moves and we will certainly let the team know they did a great job making sure you went home happy. Enjoy the new ride!
Buyer beware! Called this dealer about a vehicle I really wanted. Even was interested in purchasing with cash. The salesperson Ahmed had me and my family come out there for this vehicle just to tell me the car was sold that day. Total BS! Tried to offer a more expensive car. Wasted my time and not even an apology. Claimed his phone died. I have all the texts to prove it!!!
Nov 29, 2022
Response from current dealership:
I am so sorry to hear that the vehicle you were interested in was unavailable. I assure you we would never intentionally mislead our guests, and it's very disappointing to learn that we've left the wrong impression. I will be sure to discuss your feedback with my team so that we may improve our process going forward. If there is anything else you would like to share, please don't hesitate to get in touch. Thank you, Robert Davidson - General Sales Manager - (973) 743-2111
Nov 28, 2022
Contacted the dealership scheduled an appointment for Wednesday, November 23 when I called that morning to confirm if it was still available yet they said yes but they were closing at 3 o’clock that day because it was Thanksgiving eve but no one called to tell me that. Good thing I called and didn’t drive 1-1/2 for nothing. So we able to reschedule for that Friday 25th at 10am for the same original vehicle and when I drove all the way there they already had someone test driving it and sold it to them. So it was a complete loss for me and shame on them for not having a better system
Nov 29, 2022
Response from current dealership:
Joshua,
Allow me to apologize for any lack of communication regarding our holiday hours. I understand how frustrated you must be and I assure you, it's never our intention to inconvenience guests in this manner. We will certainly use this feedback to provide a much more aware experience for customers around the holiday season. If there is anything else I may be able to do for you, please give me a call. Thank you,
Robert Davidson - General Sales Manager - (973) 743-2111
Allow me to apologize for any lack of communication regarding our holiday hours. I understand how frustrated you must be and I assure you, it's never our intention to inconvenience guests in this manner. We will certainly use this feedback to provide a much more aware experience for customers around the holiday season. If there is anything else I may be able to do for you, please give me a call. Thank you,
Robert Davidson - General Sales Manager - (973) 743-2111
Great care and detail was paid to my request and need as soon as they received it. Professional and courteous were the staff.
Jan 17, 2022
Response from current dealership:
We're happy to hear our team was able to demonstrate our commitment to great customer service. Thank you for the kudos and we hope to see you again next time! - Lynnes Nissan City
Jan 14, 2022
I sent info showing my interest. They responded immediately
Jan 17, 2022
Response from current dealership:
It's great that the Lynnes Nissan City team was able to assist you so seamlessly. Please let me know if there is anything else we can help you with. Take care!
Sep 24, 2021
Quick response
i drove 2 hour to look at the car and they added another $4000 in fees that made no sense and the guy laughed at me when i said i wanted to pay cash if the price is right he said “dealer dont want your cash so dont think your getting a sweeter deal cuz your paying cash” they would not even work with me a little bit they thought maybe since i drive 2 hours they thought they can sucker me… my advice i would say STAY AWAY!!!!!!
Apr 1, 2019
I was Contacted, but was looking at a different vehicle other then the one pictured.
Mar 16, 2019
Izzy was great look for him he will go the extra mile for you
Feb 28, 2019
Bait and switch. Went in to see thr vehicle that conveniently didn't have a picture. Was driven to one lot to get the keys, which of course was where a similar vehicle sat. Thrn we drove to thr serious clunker that no one will ever but. Of course thats a no...buy we should take a look at the other! In the end they tried to convince me I should buy a $20k car when I went to see a 13k car. The only thing I"ll give thrm is they finally accepted defeat, I wasnt budging on my budget and since I had my own financing I didnt need theirs. They eished me well and I bought a car from another dealer two hours later.
Feb 10, 2019
Really nice people great service
Feb 2, 2019
They told me when I called the car was available but when I got there they said the car was being serviced an they'll call me later that day to see and test drive it when its ready its been a week now I never heard back from them.
Jan 12, 2019
Car listed a great price how ever dealer will direct you to dealer site which reads internet price car price. In some how the customer should know that this means if you finance through dealership you get car at internet price if not there's an additional 4000 +taxes and doc fees
Nov 24, 2018
Excellent
Nov 8, 2018
They were wonderful. They offered an imediate no-haggle very good price - far better than anyone else. They were very efficient when I got there and I drove my new car home as soon as the paper work was completed. Simple.
Oct 13, 2018
Yes they responded very quickly
Oct 1, 2018
Great ti deal with
Sep 14, 2018
Well the salesman was really nice. But the car was not in very good shape. It had all kinds of scrapes on it . The front piece was ready to come off. Wasn’t worth what they were asking for it. Needed a lot of work done to it.
Sep 10, 2018
Traveling 2hrs to buy the vehicle which they knew. Either the service receiving calls or other.
Looking at the timeline the vehicle was sold prior to my initial talk in expressing that is the car I was coming to buy and was assured it was avalible. Pure crap.
Jun 24, 2018
Although I did not buy at this time, they were very pro-active & contacted me the same day !!!
Jun 18, 2018
They are good. The dealer contacted me several time. My brother check out the car and said it’s a good deal.
Mar 29, 2018
It was a overall good experience. They have been helpful, and in communication with me throughout the purchasing and registration process.
Mar 21, 2018
I am not sure about my experience. The Lady contacted me quickly and numerous times. But then I saw it was sold and I asked if it was Sold by email to her n she never responded. Only an email first asking if I would come look at other quality used cars. I was traveling 2 hours to look at that car. NO other. Disappointing !!!
Feb 17, 2018
Quick response, good follow up
Feb 1, 2018
I drove all the way to New Jersey for the car to have already been sold the
morning of. Never did I receive an email to let me know this. It was a waste
of my time and the other car I was interested in seeing was in the service
shop. The communication and organization of this place is awful, very
unprofessional.
Sep 17, 2017
Car was damaged and bought from an auction. Service was not so well and the would not come down on the price
Aug 3, 2017
Very bad,They are a bunch of
liars.Because they put the add of Red
Acura MDX(2006) on cargurus for $ 6995
and I want to buy the car.I call them and
they told me to go at their place on
Bloomfield Avenue in Bloomfield,When I
went there they make me sit and wait for
almost two hours, and then they told me
they can't locate the car,They asked me
to leave my phone number and they
were going to contact me next day but
they didn't and I'm still waiting ,When I
was reviewing their add on CarGurus I
find out they display Red Car on the add
but when you check the details it shows
the exterior color of the car is BLUE,You
can check now if they didn't take the
add out.That's why I called them a
Bunch of Liars.
I inquired about one of their used vehicles, and asked
questions about
specific maintenance items since this vehicle was
originally purchased
from them. I was told
it was no longer available and had been sold.
One week later, the vehicle was still listed on their
website and CarGurus.
I decided to investigate, and submitted another lead
under a different
name (to compare the two responses).
Turns out the car had been available the whole time. The
true reason I
was lied to became apparent after I went to see the car.
The tires were
bald, the body was in poor shape, it was spewing oil
underneath, and the
timing belt that I had previously asked about had clearly
not been
replaced.
This wasn't a car for sale, it was a coffin.
Avoid this place at all costs. The only redeeming quality
to my visit was
the level of professionalism Mike, the salesman, treated
me with. He was
kind and not pushy at all. Too bad he doesn't work
somewhere better, I'd
buy a car from him for sure.
Mar 13, 2017
They responded very well. Very
Professional services
Feb 20, 2017
very good dealer nice friendly staff
Jan 17, 2017
I drove 2 hours to get there to find out the price was not the real price. Two thousand dollars in dealer fees on a used car. I should have paid attention to all their negative reviews. Not worth my time.
Sep 17, 2016
Quick response
Aug 11, 2016
TERRIBLE! I went to go see two vehicles. Upon arrival I was told that
one of them was no longer available and the sales person couldn't "find"
the other one. After walking around the lot with the salesman (who had a
hole in the top of his shoe) he suggested that I LEAVE and ENJOY THIS
BEAUTIFUL DAY and he would look up some vehicles and contact me on
Monday or Tuesday! I did just that - I LEFT! Later that day I was sent an
email saying here is some more info on the vehicle you came to see
today. It was the same vehicle that was "no longer available". I replied to
that email with "is this a joke I tried to see this vehicle today and was told
that it was no longer available"! I did not receive a reply to that! A few
days later the salesman did email me and ask if there was anything he
can do for me. I did not reply as the reply I wanted to send would have
been LOOSE MY NUMBER! I believe this dealership posts vehicles that
are not actually in stock to try to get you to come in. The Nissan
Pathfinder that is shown in the picture is silver and the description said it
was beige. Additionally I was interested in looking at a Jeep Liberty which
was black in the photo but was described as green. I don't trust these
people at all. The only good thing I can say is that the valet was a nice
guy!
Jul 31, 2016
Made an appointment drove there and waited they could not find the vehicle they said they had another to show me they went to get it and they said the second vehicle had a crack frame waste of time
Jul 18, 2016
Courteous enough to return emails and inform me when the vehicle had been purchased
Jun 25, 2016
This car was listed on the website for $6,980, I called the dealership and confirmed the price , I even got an e-mail from the dealership conforming the price as well as some of my other concerns.. I called again to confirm the price befor I wasted my time making the trip to the dealership.. When we got there and showed them everything .. The changed the price on the website to $16, 980 and would not even negotiate the price.. Luckily we found a 2010 Subaru Forester with 80k miles for $8,200 from a private owner with clean carfax.. I will Never go to a dealership again!!!
May 16, 2016
I would give a zero star to this dealer. After spending a few time
in contact with the salesperson, we made an appointment to go
see the car. When we arrive we were told the car was sold 1/2
hour before we arrived. We believe this is some kind of scam to
get the people at the premises. I was very disappointed by their
action and also with the salesperson that I have spending time
talking even spoken to her before I left the house.She should be
more professional by came and talk to us in person. Not
sending another salesperson to talked to us. This dealer still
advertising the car on your website. Buyers be aware.
Apr 10, 2016
I told them I am no longer considering buying a Hyundai but that I am
looking for a Toyota and they are looking for cars in my price range. They
said they will call me if they find something.
Mar 18, 2016
Sales lady was very nice, but
when it came down to business
she couldn't answer any of my
questions. She had sales
manager call me.
Jan 28, 2016
Swift response
Jan 26, 2016
Car was brought to auction. Never
taken off website.
Jan 17, 2016
The entire staff was incredible
Nov 9, 2015
Friendly people.
Oct 12, 2015
I understand the relaxed
approach to selling cars is
favorable, but when someone
Schedules a test drive &
salesperson isn't there, then the
next salesperson - who was very
kind and relaxed, abandons you
in the lot for 40 mins or more to
locate the vehicle that was
scheduled for the test drive, it
can be more frustrating than
necessary. I am a little impatient
when it comes to customer
service, so I wasn't thrilled that I
was left standing in the lot for 15-
20 mins at each interval, and
nearly 2 hours on the lot by
myself is no way to sell me a car.
I used that time to locate other
dealers in the area and schedule
more test drives.....
Regardless, the cars I saw
weren't exactly what I was hoping
for so I bought a car from another
dealer.
Oct 1, 2015
Great
Sep 29, 2015
Tried to get some information over the phone, worthless -
somehow the people who work there knew nothing of the
cars on their lot.... I was transferred 3 times, hung up on,
and given the run around. I had an appointment to travel all
the way from NYC to test drive a car, but before making the
long trip, I simply wanted to know if there was any sort of a
warranty. I spoke to three different people, none of whom
could give a straight answer. I was finally told that someone
from finance would call me back right away. I explained that
my appointment was scheduled for that day, but I wouldn't
make the trip until I spoke with someone. No call back.
Someone finally called a day-and-a-half later! I didn't even
bother taking the call, their unorganized and unprofessional
actions spoke loud enough to me. It's astonishing to me how
these places remain in business.
Jun 20, 2015
Already bought a car
Apr 17, 2015
Over all u guys are the best ....
Mar 22, 2015
Good customer service
Mar 15, 2015
Car was sold weeks before still showing it for sale
Feb 5, 2015
Staff was great , friendly and
professional , would DEFINITLEY
recommend this dealership ,
thanks ...
Feb 3, 2015
Truck had damaged & rusted rocker panel. No disclosure.
Jan 17, 2015
Horrible. No one returns phone
calls. Things got really screwed
up with them. Wasn't the only
one in there who was lied to.
They promised me a slam dunk
deal I didn't recieve. Also, used
cars tbey add crazy extra fees
over a thousand and for a car that
had a cracked mirror tbey
wouldn't replace. Don't ever go
here run
Sep 9, 2014
I called they said come in to look and
check out the car I get there the same
day and there's no car to be found very
lousy and disrespectful of my time
Sep 9, 2014
I could not get direct answers to questions, and felt that proper
information was being withheld.
Aug 23, 2014
They are a good salesman
Got there after a 45 minute drive and after speaking to a woman from there a day before who said that the car was there and she would be there the previous day. I get there she wasn't there and the price, according to a different salesman was wrong on Car Gurus. He said another company lists their cars online and the price was put in wrong and the car was more than triple the price it stated online. Bait and switch and lies!!!
Nov 17, 2012
They pulled the old "bait and switch" on me. I asked them on the phone if the vehicle was still available and they assured me it was. After driving an hour to see it, they told me it had been sold "eariler that morning". They lied to me before I even met them! The listing is still on the site, but the car obviously is not. Can't believe they still use this lame trick. Will never go back and will never recommend them to anyone. Also, tell them to stop calling and emailing me!
Sep 1, 2012
They responded right away, to meet all my needs & answer any questions
I might have. Santos
