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Today 7:30 AM - 6:00 PM (Closed now)
Lynch Toyota
About Us
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Today 9:00 AM - 7:00 PM (Closed now)
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179 Tolland Tpke
Manchester, CT 06042
Our Amenities
- coffee + other beverages
- Shuttle service
- WiFi
- Customer lounge
Service Info
Service Hours
Dealer Reviews
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Mar 6, 2026
All went well
Had a 5-star experience with Lynch Toyota from start to finish. They contacted me immediately, answered all my questions, and were proactive throughout the transaction. Even my insurance agent and bank commented on how helpful and efficient Karl, my salesperson, was. This was more work than usual as I live in a different state from the dealership. They priced everything right, from the vehicle I purchased to my trade with none of that back-and-forth "I have to go talk to my manager" that makes you not want to go to a dealership in the first place. The new car was ready when I arrived, sparkling clean, full tank of gas, and all the paperwork was ready and waiting. The vibe in the dealership itself was overwhelmingly positive. Everyone I encountered was smiling, friendly, and helpful. I had been looking for a specific model for several months and drove 100+ miles to Lynch Toyota to seal the deal. Couldn't be happier with the results.
Nov 1, 2025
Communicated with the dealer about the certification before deciding to drive
there because of the drive distance. Provided information regarding my trade
including pictures and was told they would contact me regarding the
certification after being inspected by the service department. Contacted the
dealer on Monday morning since they didn’t get back to me regarding the
certification on Saturday and was told the truck was sold. Should have put a
refundable deposit on the truck, which was my fault, but the dealer lacked
follow up regarding the warranty.
Nov 3, 2025
Response from current dealership:
Hello Robert, sorry it sold before you had a chance to purchase. We did not follow up on the certification because it was still being done at the time and as such we had no new major news for you. Someone else was comfortable purchasing prior to the certification being done. Sorry you missed out on this vehicle. Best of luck in the search
Aug 1, 2025
Response from current dealership:
Thank you for the kind words! We're glad our team was able to provide a great experience, professionalism and helpful service are what we strive for every day.
Dealership seemed to be communicating well and responding to my questions, but when I went to put a deposit on the vehicle that I had been inquiring about, I found out that it was sold out from underneath me during transport. After being told for a week and a half that it was still being transported, I found out it was sitting on their lot when I got there, but could not be sold to me.
Apr 28, 2025
Response from current dealership:
Thank you for your feedback. I’m sorry to hear about the confusion regarding the vehicle. To clarify, the vehicle was sold to another customer who placed a deposit before you did. We always offer the opportunity to secure a vehicle with a deposit during the initial conversation to avoid situations like this. Once a deposit is placed, we are obligated to honor that commitment and cannot sell the vehicle to someone else.
Apr 28, 2025
Response from current dealership:
Thank you for your feedback! We're happy to hear you’re satisfied with your experience at Lynch Toyota. Please don't hesitate to reach out if there’s anything else we can help you with.
Feb 18, 2025
Customer service was exceptional. Very transparent through the financing department, no hidden fees and no surprises. Simply a wonderful experience from start to finish!! Jonathan and Julie were fantastic!!
Apr 28, 2025
Response from current dealership:
Thank you for sharing such positive feedback! We’re thrilled to hear that Jonathan and Julie were able to provide you with a seamless, transparent experience. We take pride in offering honest and straightforward service, and we’re so glad you had a wonderful experience from start to finish. We truly appreciate your business and look forward to serving you again!
Apr 28, 2025
Response from current dealership:
Thank you for your kind words!
Apr 28, 2025
Response from current dealership:
Thank you for sharing your feedback! We’re glad to hear that our team was able to assist you, even on Christmas Day. We'll always go the extra mile!
Dec 2, 2024
I was told by email the truck was available. I called one sales associate who looked up the truck by stock number was told it was available and then was contacted by Clayton their internet manager. Spoke with Clayton who also confirmed truck was available and assured me he would email me an otd price. No email all day and so called Clayton back and he said first that he emailed me (never did since he has my correct email and emailed me before multiple times no issue) then claimed to have texted me ( never received a text, considering that they have my phone number on caller ID since i called them) that somehow during the weekend a deposit was put down on the vehicle. Waste of time and sketchy I would avoid them if at all possible
Dec 13, 2024
Response from current dealership:
Hello Jesse
Thank you for sharing your feedback. I’m sorry for the confusion regarding the truck's availability. It was available when you first inquired, but a deposit was placed over the weekend, and I understand how frustrating that must have been.
I’m also sorry for the mix-up with the email and text. I can see that those went out on our end, so we are looking into it to see what the issue may have been.
We appreciate your feedback and the chance to improve.
Thank you for sharing your feedback. I’m sorry for the confusion regarding the truck's availability. It was available when you first inquired, but a deposit was placed over the weekend, and I understand how frustrating that must have been.
I’m also sorry for the mix-up with the email and text. I can see that those went out on our end, so we are looking into it to see what the issue may have been.
We appreciate your feedback and the chance to improve.
Show older dealer reviews 53
Dec 30, 2023
Dealer was quick to respond and was very helpful with car information.
Sep 17, 2023
Great
Aug 16, 2023
Ended up purchasing a 2021 CPO Venza From Lynch. Highly recommend Derrick as a salesperson (and as a great person). He was
extremely patient with us, picked out and recommended cars based on what we were looking for and found one that was perfect. His
communication was great! Only Negative was dealing with the finance manager. We paid cash and did not want or need any other extras,
Overall great experience - Kudos to Derrick!
Mar 10, 2022
Johnathon went above and beyond. Answered all questions and I didn’t feel pressured at all.
Thank you for making my purchase a pleasure.
Mar 8, 2022
Excellent staff helped make my purchase exceptional!
Feb 7, 2022
I guess they can be picky they are only selling to in state customers
Aug 3, 2021
Prompt communication, car listing sold, before teat drive
Nov 28, 2020
Excellent customer service from Scott, Mike, Jonathan, Carl… Everyone was kind courteous and professional… Checked out a used vehicle at the dealership and hoping to purchase it soon. If you’re looking for a new or preowned vehicle lynch Toyota is an excellent choice.
Jul 16, 2020
I sent an email the response was I’m Not working but will try to get you information I was ready to buy I waited four days and got the response sold so if I got the appropriate information that day or the next day I could’ve bought the vehicle salesman was lazy
May 1, 2020
Great I call and was able to talk to a Manager who was able to get a great finance deal,
Sales Rep was also great, sameday day I was able to Purchase a Vehicle, I would recommend this Dealership lots to choose from. Good luck
Inquired about a 2017 Highlander stock number “LT6776” few days back. The internet manager “Scott” replied back quick with internet price. I drove 2 hours & more than 100 miles same morning to see the car. Reaching dealership they said car was sold a night before. Looks like the guy didn’t do his job before send me a huge reply with special pricing. Zero customer service, wasted 4 hours of my weekday driving both ways. Wouldn’t recommend to anyone.
Feb 8, 2020
Follow up was excellent.
The couldn't supply a vehicle I was looking to purchase.
Feb 5, 2020
When I call they told me the truck was sold and after I made a deal for another truck they call me back to tell the truck was available. I still think they was nice and professional on the phone
Jan 5, 2020
We had a great experience...answered all our questions...They did not try to push other cars on us..We bought the car and
where in and out very quickly....
Oct 27, 2019
A great dealer!
Jan 25, 2019
received email I asked for pictures never heard back
Dec 6, 2018
Car was already sold but very quick response. appreciate it :-)
Jul 19, 2018
Salesman was professional, courteous. Dealership needs to keep Website
better updated as to vehicle stock. Conveyance fees listed as negotiable on
website, although in the showroom they stated this was not an option.
Jul 23, 2018
Response from current dealership:
Hello Tom,
Sorry for the confusion about the Website updates. As you know, we sell and deliver many vehicles everyday. Our Website is updated two times every day. The sold vehicles are only removed after our office staff has fully processed the pending registration from the DMV. It's for that reason that on the bottom of every page of our site we state "There can be lag time between the sale of a vehicle and the update of the website so please verify any information with Lynch Toyota directly by calling (860) 646-4321 or visiting us at the dealership."
Our Dealer Conveyance F
More ...
Sorry for the confusion about the Website updates. As you know, we sell and deliver many vehicles everyday. Our Website is updated two times every day. The sold vehicles are only removed after our office staff has fully processed the pending registration from the DMV. It's for that reason that on the bottom of every page of our site we state "There can be lag time between the sale of a vehicle and the update of the website so please verify any information with Lynch Toyota directly by calling (860) 646-4321 or visiting us at the dealership."
Our Dealer Conveyance F
Jul 1, 2018
They lied. Bait and switch. Didn't have the car on the lot that they said they
had. Tried to sell me more expensive model (10k more expensive). Walked
away.
Jul 2, 2018
Response from current dealership:
Sorry to see that you are still upset with us Brian given the fact that you did not call to confirm availability before visiting us. So while our website showed a vehicle that had just been delivered to a customer, no one "said they had" it. You drove here because you saw it on our website. Please note the disclaimer at the bottom of every new car inventory page "There can be lag time between the sale of a vehicle and the update of the website so please verify any information with Lynch Toyota directly by calling (860) 646-4321 or visiting us at the dealership. Also, while we fo
More ...
Jun 4, 2018
They didn’t call me, I had to call. Unfortunately by that time, I called like 2 days later, the truck was already in negotiations for another customer.
Feb 24, 2018
The Lynch salesman contacted me after I sent a message through CarGurus
and let me know the unfortunately that the car had just sold. I appreciated
that very much.
Lynch Toyota reached out very quickly and very adequately. Wished they were located a little closer to where I live.
Jul 25, 2017
Response from current dealership:
Thanks so much for your kind comments. We appreciate every inquiry and even more so, every customer. Without knowing just how far you are away from us, I dare say you might ultimately feel that it was worth the trip if you take the drive. Wishing you the very best in your car search, let us know if we can help in anyway. Sincerely, The Customer Care Team at Lynch Toyota
Jul 10, 2017
They did get back fast but the car was sold
Wonderful experience from a great group of people. I actually felt like I was
dealing with a business, not a "dealership." Is my preconceived notion of
what car dealers are like changed forever, or should I expect that only from
Lynch Toyota. None of the underhanded, sneaky, extra charges and
general dishonesty I've come to expect from car dealers. These guys are
truly exceptional - you can't go wrong here!
May 18, 2017
Response from current dealership:
Thanks so much for your kind comments MJ. We hear similar comments from people who come to us to buy after visiting other Toyota dealerships, but it seems that the industry as a whole is improving. We appreciate your review and we look forward to seeing you in the future.
Apr 7, 2017
Well informed salesman, whole process was hassle-free from start to finish.
Apr 17, 2017
Response from current dealership:
Thanks Mike. We pride ourselves on providing a transparent and hassle-free experience for all of our customers and look forward to your next visit. Stop in, call 860-646-4321 or email sales@lynchtoyota.com with any questions that may arise.
Feb 16, 2017
The dealer contacted me about the car, but it turned out the mileage
information I saw online about the vehicle did not match the actual mileage
of the vehicle. I did not pursue making a deal on this car.
Jan 16, 2017
Very impressed. Salesman was helpful and knowledgeable and gave me all the background info on truck. The truck I purchased was detailed beautiful when I picked it up. The whole process was quick and smooth.
Nov 26, 2016
Dealer contacted right away
Nov 11, 2016
communication good but vehicle had too many miles for consideration
Sep 28, 2015
Excellent car selection and service.
Jul 20, 2015
I bought the truck
Sep 23, 2014
It took a couple of days for a reply to my contact message. Once we
saw the vehicle, it wasn't prepped for sale yet and the sales
associate low balled our trade-in quote.
Dec 20, 2012
Delivered what was promised
Sep 16, 2012
Avoid them at all costs. Bait and switch! They advertised the following on CarGuru: 2012 Toyota Prius Two, $23,050. We spoke to a salesperson by phone, then drove 80 miles to the dealership. Upon arrival, they told us they would NOT honor the advertised price. We blew off some steam, exited, and promptly bought the same car down the road at Hartford Toyota.