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Luxury and Imports
About Us
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Today 9:00 AM - 6:00 PM (Closed now)
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5239 S 4th St
Leavenworth, KS 66048
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Dealer Reviews
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The communication and personalization was impeccable. My salesperson and the finance manager answered all of my questions in a timely manner and made the entire buying process a breeze. This is my first time purchasing from a different state and they made me feel 100”%comfortable. I will definitely buy from them again!
Luxury and Imports followed up and said the car was almost ready for purchase. They didn't have all the details on get ready, but I'm sure they will have the car ready soon. I
wont be able to see the car for a week when my partner can get off work. They seem like knowledgeable people and I would have no problem buying from them after I took
the car to my mechanic. They sell nice premium cars so
I"sure they treat their customers well.
The car was in poor shape. Upon walking up to the car I immediately noticed body work on what must have been dings. The fix jobs were rough and didn’t match the car color. When I brought it up, I was told “it is difficult to match paint”, despite my truck of the same color had repair done to door and paint blended perfectly. One of the tire pressures read 51 on the dash and during test drive the vehicle did not operate as it should. Pressing the accelerator the car’s acceleration was poor even after I turned off eco mode. The engine also did not sound like it should. The price they were asking was at the KBB price for very good to excellent condition. This vehicle was not even close to that. Even now the vehicle price hasn’t changed either on CarGurus or the dealers website.
Mar 11, 2026
I had called the dealership early that morning inquiring that they have this certain vehicle available that I was looking for and they set me up with the salesman and he told me yes it was available so he set up a time for me to come out and test drive. I went to the dealership not looking to purchase just was window shopping and I went on February 26, 2026. I didn't know what plans God had in store for me and the salesman that helped me his name is Andrew one the best salesman I have ever met. He sold me a dream and I bought it to make a long story short one of the best days of my life. I drove out parking lot with my dream ride. It was a day to remember and the team at Luxury Imports they made everything happen and I would like to give a huge shout out to them Thank you y'all!!!! A very special thank you to the salesman Andrew thanks for helping me through the process well if appreciated!!!!
Dec 11, 2025
I have bought a lot of cars and this dealership is the best. No games straight forward and very punctual. Will buy from again.
I spoke to a very polite associate. Took some time to find the key to the vehicle; however, that time was not
wasted as another professional I served with works there and we caught on family. Associate accompanied me
on the test drive, no issue, and liked the way the vehicle drove. After I left he contacted me several times to
provide the carfax and promote the vehicle vice others that I've test drove. Still looking and will keep an eye on
this one to see if the price drops.
Looked like a Very Nice Challenger. Just wasn't what I was looking for. I'm looking for basically
the same car only Gold/Copper Paint with Black Accents. Thats what I'm Looking for and that's
what I want!!!!! Everything is right about this Challenger except the color. The color and the vin
also have to match.
Jun 27, 2025
My experience with this dealership has been one of the worst I’ve ever had. After putting down a deposit and agreeing on a price, the numbers suddenly changed when I came back to sign. I still moved forward, but things kept going downhill. I tried for weeks to sign the title, kept being told the right person wasn’t there, and was later blamed for the delay — which led to me paying a $50 DMV fee for their mistake. The car was delivered dirty, with a broken tail light that wasn’t fixed for weeks. Within a week of owning it, the A/C stopped working, and I had to pay $700 out of pocket for brake and axle repairs. When I brought it in, they took 9 hours to replace the tail light and didn’t even touch the A/C, giving me a false excuse. Worst of all, the manager refused to speak to me (the owner), only addressed my boyfriend, handed him the keys, and muttered a racially inappropriate comment. And honestly — that’s not even everything. This experience was unprofessional, disrespectful, an
Feb 22, 2025
Quick response!
Show older dealer reviews 100
Dec 25, 2023
AJ and Tony were great to work with!
We started to purchase one vehicle and changed our minds on the time of delivery. They worked with us to get us into a different vehicle that was a much better fit. And they worked to make the transition a speedy one!
Great Job to both of them!
The popcorn was pretty good too!
Dec 20, 2023
Dealt with Lukas told him what I wanted to pay and we made the deal! Great experience
Nov 19, 2023
I saw a vehicle within my price range, so I sent an inquiry to Luxury & Imports. They responded, but also raised the
price by $1007 overnight! I no longer felt comfortable dealing with them as it seemed once they had someone
interested, they took advantage.
Sep 14, 2022
Best car purchase experience ever. Great merchandise..Best staff..Beat Deal
Sep 9, 2022
Responded quickly.
Jun 9, 2022
Car is great. Everyone was nice, it had an issue with the bumper fitment, but they got that fixed without any issues. Kara is very responsive and made the process super quick.
Feb 5, 2022
The people (sales, finance, etc.) we’re extremely nice. The internet sales, as well as the salesman I dealt with couldn’t have been more pleasant, sending me pictures and videos. I flew in from out of state to buy the car, I was disappointed in the vehicles interior condition. They used very good photography skills to make it look better than it was. I was also not disclosed that the vehicle was a repo. I would not buy the vehicle again, and I’m not pleased with my overall experience with the company as a whole. If you can’t inspect and drive the vehicle before you agree to purchase, I would hesitate to do so at this dealership and purchase somewhere closer to you.
Jun 4, 2021
Very pleasant interaction and follow up. Unfortunately, the vehicle was
listed as a tdi/diesel but ended up being a gas model so disappointed
there.
Apr 23, 2021
Great
Mar 27, 2021
Molly was great
Mar 15, 2021
It was great they were ready for me not pushy and I enjoyed my experience and looking forward to hopefully purchasing a car I'm waiting on my bank's approval.
Oct 10, 2020
Lots of great vehicles! Great customer service.
Jul 1, 2020
The dealer was quick to respond to my questions. The listing was correct,the car was very clean and ready to test drive. Staff was very friendly and accommodating. I would recommend this dealer to my friends.
May 6, 2020
Very professional and friendly! I would definitely do business with them again!
Mar 12, 2020
Responded fast
Feb 20, 2020
No pressure. Great dealer.
Nov 20, 2019
I was leary as I have never purchased through a dealer from a distance. With
that being said I did have a son in Leavenworth that drove the SUV and gave
me a report. The dealer complied with the requests I had and then through
emails, phone calls and a conversation with my bank and myself through
conferencing we completed the transaction. Now as far as was what the
dealer said honest yes. Now, I say that so "far" everything has been
exemplary. I will be able to tell more 6 months down the road but I am right
now very impressed at the service and the communication and the overall
experience of this transaction!
Nov 9, 2019
Reached out tried to assist whenever possible. The vehicle I wanted was sold though.
Aug 21, 2019
They’re awesome! Go out of their way to make things right!! Above and beyond!
Jul 5, 2019
The salesman got back with me in a timely manner,
after a email I sent. They weren't willing to make any
deal though, very strict on the price.
Jun 26, 2019
Luxury and Imports in Leavenworth were quickly responsive to my queries. Thank you!
May 23, 2019
Very easy to work with! Tino was friendly and helpful! Got back to us right away on any question! Will use again!
May 11, 2019
Great buying experience! Vehicle was transferred from Leavenworth to JC store so I didn't have to travel.
Apr 17, 2019
they are a very nice dealer
Apr 17, 2019
Zero stars. They lied from the start. Never even showed me a vehicle. Then ran 4 hard credit checks WITHOUT my permission. Worst experience EVER.
Apr 9, 2019
Very good experience happy with our purchase
Mar 30, 2019
Must be a busy guy, a little slow on answering messages. But he did get back with us and was
willing to help.
Mar 1, 2019
They were great, tried a couple of cars while there but decided they would not suit some limited mobility issues so passed on those. They allowed us to drive them without a salesman which was nice so we could talk freely.
Feb 28, 2019
Said the Explorer was started and ready for me. Not. Was there forever do to lack of care. Started out with me then was asked to drop him back off. Then never gave me a business card. Wouldn't be back or recommend.
Luxury & Imports is great! Such a relaxed, no pressure atmosphere. Jake, Cooper, and Tino are great. Prices are super reasonable compared to NADA and other dealerships. We got two vehicles off their lot the same day and will be checking out their inventory in the future for later purchases! I don't think we're going anywhere else.
Jan 31, 2019
Missed the car, but they were communicative
and friendly.
Jan 21, 2019
Follow thru good
Jan 16, 2019
Very great experience. They shipped the truck from Leavenworth to Junction City for free at cost. They also let me do an overnight test drive. And when I wanted to buy the truck my salesman came to me with the paper work. Very great experience!!
Jan 16, 2019
Zero stars..Went and test drove the vehicle and really liked it. Salesman didnt have the car ready although i had an appointment.Was promised a phone call monday and I never recieved or heard back from him. Did I call? No. You just lost a customer.
Dec 13, 2018
I had to keep calling him. And sometimes he wouldn't call back when he said he would.
Nov 19, 2018
Excellent
Nov 18, 2018
Responsive
Nov 1, 2018
Very polite and helpful
Oct 31, 2018
Great experience dealing with them!!! Sales person was friendly, helpful and very knowledgeable. The car was exactly
what I expected and more :)
Oct 27, 2018
Extremely professional easy to work with, they are willing to work with me beyond my expectations. I did not buy
the truck, but i highly recommend this group. Can't say enough about their service.
Oct 16, 2018
Had an appointment to go buy car and sold it before we could buy it. Even had it delivered to another dealership so we wouldn’t have to drive so far to pick it up. Will never buy from them. Didn’t seem to care that they sold a car that was already spoken for
Oct 2, 2018
Cooper was helpful and awesome!!
Thank you.. we love our Mercedes!!
Feb 21, 2014
Returned my call, but not promptly.
Feb 10, 2014
Dealer was very friendly but the car had already been sold.
Jan 6, 2014
Truly courteous and responsive
Nov 25, 2013
Got back with me right away, and I got the car I wanted! Excellent communication, and great customer service.
Dec 4, 2012
Did not followw up when I wwas very interested and sold the car to
someone else
