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Dealer Reviews

Based on 16 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 23, 2026
Car had 25,000 miles over listed, smelled like a turtle tank, multiple dash lights on. 4hr round trip waste of time, after I spoke to him extensively over the phone.
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Feb 7, 2026
Very professional and friendly
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Feb 3, 2026
Rating the dealer: They answered my questions, offered a fair price and were upfront and reasonable about fees. I ultimately purchased another vehicle but the customer service gets five stars.
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Paul
Dec 8, 2025
Very good experience here. My daughter loves the car. George worked with us and got a fair deal done. We were looking for this specific model and this one is really nice. A perfect fit.
1 of 1 people found this review helpful.
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Tim
Dec 4, 2025
Dealer answered within an hour that car was sold.
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Nov 11, 2025
Yes they got in contact with me very quickly. I will be going to check out their used vehicles
1 of 1 people found this review helpful.
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Sep 1, 2025
They were very interested in helping me find the car that I wanted. They made themselves available for me to set up a test drive and were very courteous!
1 of 1 people found this review helpful.
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Jul 11, 2025
Immediately response, courteous, helpful, patient, and attentive.
1 of 1 people found this review helpful.
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Elmer
Apr 23, 2025
Selling a luxury vehicle with bald tires, dirty interior and exterior and I mean old dirt. Overdue maintenance. The dealer wanted me to buy the vehicle and take it to his mechanic and wait while the necessary repairs were completed. Not professional at all. I don’t recommend this place
4 of 4 people found this review helpful.
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Apr 23, 2025
Very responsive, great salesmanship.
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Apr 21, 2025
Good
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Jan 29, 2025
Got back to me in a very reasonable time.
0 of 1 people found this review helpful.
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William
Dec 18, 2024
never responded to email. got an apptto test drive once I called them. at test drive the salesman started the conversation by talking about a sensor that needs to be replaced and how it's an easy fix and I shouldn't worry about lights on dash. I stupidly was going to test drive it any way ,but it wouldn't start . I tried like five times but no dice. I knew it must have been able to sort of run because they pulled it up front for me ,I decided to leave once the salesman said it was cold and sometimes that happens.
6 of 6 people found this review helpful.
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Jun 11, 2024
Excellent communication from Socratis.
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Jun 10, 2024
They responded very quick!
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Jim
Apr 6, 2024
The dealer was very responsive But we bought a car much closer to our home.
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David
Mar 23, 2024
Dealer was not helpful. Said he would call back and never did
3 of 3 people found this review helpful.
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Weston
Nov 14, 2023
Excellent customer service and very helpful. Would definitely recommend them for other customers.
1 of 1 people found this review helpful.
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Nov 13, 2023
Basically had to beg them to send me videos of the car since I’m out of state. They were in no rush to get back to me.
4 of 4 people found this review helpful.
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20
Nov 3, 2023
Great experience independence auto team and Adam is great sold me a great car
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Nov 1, 2023
Responded bery quick
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joe
May 31, 2023
Responded quickly. Very helpful.
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Cathy
Apr 23, 2023
Overall good experience. The gentleman who helped me the financing was extremely helpful
1 of 1 people found this review helpful.
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Mar 20, 2023
Excellent service. Responded fast. I purchased car from this dealer.
1 of 1 people found this review helpful.
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George
Dec 17, 2022
Sacratis was very professional and got me approved and I bought the Lexus
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Oct 10, 2022
Polite and friendly staff that never made me feel pressured. Great selection of cars!
2 of 2 people found this review helpful.
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20
Jun 5, 2022
Great service
1 of 2 people found this review helpful.
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Apr 9, 2022
It was great from start to finish ! So professional so nice to work with ! Love my new car it’s beautiful
1 of 2 people found this review helpful.
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Feb 19, 2022
Very quick response
2 of 3 people found this review helpful.
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Feb 8, 2022
Very responsive
2 of 4 people found this review helpful.
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Steven
Oct 7, 2021
Outstanding customer service, Jesus was the Sales person, he's a great person & a better sale person. I had no problems, no harassment, it was a real pleasure.
2 of 4 people found this review helpful.
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Sep 30, 2021
So I called this Dealership, for them to hang up on me 3 times in a row, purposely. I called an hour later and finally got in touch with someone. When the ladylike sounding gentlemen answered the phone he did not ask what car I was calling about but wanted ALL my personal info. Name, address, email, telephone number.... like why? I hung up. You guys are such an inconvenience.
10 of 11 people found this review helpful.
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Aug 3, 2021
Great communication
1 of 2 people found this review helpful.
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20
Jul 1, 2021
Very professional
1 of 2 people found this review helpful.
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Apr 13, 2021
Sokratis is awesome and very willing to work with me. Fast responses and honest answers.
1 of 2 people found this review helpful.
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Mar 31, 2021
Car was in an accident. There was damage on the right quarter panel and there was rust with touch up paint and there was damage on the right rear door as well. The dealer made no mentor it until we got there. We drove three hours to purchase the vehicle and we did not.
19 of 20 people found this review helpful.
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James
Dec 30, 2020
My experience was great the guys were helpful all went smooth
2 of 3 people found this review helpful.
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20
Nov 13, 2020
The dealership contacted me promptly but didn't follow-up with me to ask questions in order to do business together
4 of 4 people found this review helpful.
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Jim
Sep 28, 2020
The purchase process was smooth and painless due to the relaxes but professional environment I experienced when dealing with the dealership.
0 of 1 people found this review helpful.
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T
Sep 18, 2020
Excellent experience
0 of 1 people found this review helpful.
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Jun 13, 2020
Very professional, excellent sales person. The only reason I did not go down to the Philadelphia area was because of rioting in the area or else I would have probably purchased vehicle. Bob S.
0 of 1 people found this review helpful.
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Apr 26, 2020
A person by the name Jesus responded to my email. They wanted me to call or text. I asked him a question via email. I did not receive an answer. I believe they wanted my cell phone number and weren't willing to communicate through email.
10 of 10 people found this review helpful.
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Peterson
Feb 20, 2020
That was a good experience I have with luxury auto haust
1 of 2 people found this review helpful.
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Jan 31, 2020
Sokratis replied promptly to my inquiry with one of only two upfront, actual responses to my question about pricing and fees, with a breakdown of the total cost. The price was great, and he did not charge exorbitant or hidden fees for “dealer prep,” etc. as do many dealerships. I ultimately did not end up test driving the car, but I would have been happy to do business with this dealer.
1 of 1 people found this review helpful.
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Jan 9, 2020
Response was very quick.
0 of 1 people found this review helpful.
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Felipe
Sep 30, 2019
We recently as of 9.23.19 purchased our vehicle from luxury AutoHaus group, we live in New Jersey about an hour and a half away from this dealership and were a little nervous about purchasing from so far away but Sokratis made the transaction very simple. I can’t say enough about the experience we had. We saw this vehicle online on Friday afternoon contacted the dealership put our application in on their website by Monday morning we had an approval and we went out to test drive and take ownership of the vehicle. This car was immaculate it surpassed our expectations. We were able to purchase a warranty for the lifetime of the vehicle which was a big deal for us. The entire experience was excellent and I would recommend anyone looking to buy a previously loved “used” vehicle to buy from Luxury AutoHaus you won’t be sorry... I stand by my word. We have a 16 year old soon to be driver We will be bringing her there soon to pick out her first car. Thank you Luxury AutoHaus Group ⭐️ ⭐️⭐️⭐️⭐️
2 of 2 people found this review helpful.
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Antoinette
Jul 3, 2019
Initial contact was good but after I filled out application no response
7 of 7 people found this review helpful.
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Jun 13, 2019
Seller was amazing
2 of 3 people found this review helpful.
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