Lotspeich Automotive

The dealership was very helpful.

Very professional

Amazing! I love Dennis he is honest and true! Had a great experience!

He was very helpful, and from the way he sounded over the phone he seemed pretty honest

Great experience in buying a vehicle! Would buy from Lotspeich Automotive again and highly recommend!

Quick and easy. Very nice staff! Welcoming and funny! It was a great experience. Will recommend.

fast response just wasn't the car I needed

Great experience!

Excellent people to deal with, couldn't have gone better!

Dealer was great. They did not work my current lender thinking they could get me a better rate. They were unable to assist

Promptly got back with me.

Excellent. Delivered as promised

Yes, prompt and professional. I am doing business with them and purchasing the vehicle.

Very helpful. Really appreciated talking with them.

Did not have direct contact with the dealer just via email to ask questions. All questions were answered in a timely manner. Found out the truck was long bed. Not interested in a long bed

All the staff We were dealing with was GREAT! I would recommend Lotspeich Automotive to friends and family.

Dealer is very keen in answering all my questions

Quick and easy to deal with

Superb service and immediate contact! Great service from Don Bertrand! Highly recommended.

The service was amazing. Our salesman Dennis worked very hard to help us!! Would recommend to everyone!!

They had exactly the car I was looking for and at a good price. I bought it and am thrilled with it. Don knew the car inside and out and reviewed the tech with me.

Great experience very helpful and they got us the vehicle we wanted financed without any hassles and rather quickly. Thanks again.

Quick response but car solds too quickly to get much further than first response. There was immediate feedback that the car was sold as well.

Called me back with info I needed plus did a video walk around inside and out. Super service

They responded quickly and were very nice to talk to

This has been the best dealer experience I have ever had. I wish I could buy all my cars from here! They responded quickly to every contact I made and efficiently addressed every issues I brought up. They truly try to EARN your business. Courteous, honest, helpful. Thank you!

Great experience! Kyle was a true professional and really cares about his customers.

Was great customer service

friendly, helpful, very accomodating.

Very good experience. The salesman, Jim Lawson was fantastic. No pressure transaction. Purchased the 2015 Ford F-350 Super Duty Lariat Crew Cab 4WD.

This dealer responded to us quickly. We received excellent service and loved Kyle Burns. Our needs were met and we were treated fairly. We bought the truck we called about and love it. The process was quick and easy. Everyone at the dealership was very nice and friendly. We highly recommend this dealer. Dave

Very attentive. There was a scratch on the back side of the car and I asked if that could possibly be fixed and was told that it was already at a low price. Since then they have lowered the price again. Makes you wonder?!?

Enjoyable car buying experience. Would recommend.

Very helpful

It took way to long to get an answer on info about my car I was going to trade and salesman would tell me he would let me know and that didn't happen. I was calling everyday to find out info.

5/24: After an email inquiry the dealer contacted me via email. We replied back and forth through email that day discussing situation and gave info on the car I was considering trading so materials and numbers could be prepped. 5/25: Expected a call or email regarding numbers. No call or email. I called and left a message late in the day for the sales rep I was working with. 5/26: Sales rep called in the morning. Stated he had the day off the previous day, so there was zero movement on my inquiry. Would have been nice to know this ahead of time or could have had another person handle communications for the day. They were gonna work on things and expected to call me later that day. No call or email back. That day I worked on preparation to trade or sell my car. Since I hadn't heard back from the sales rep, I texted a handful of photos of the car i would trade and a short message. There was no reply that night. 5/27: Still no reply from the text I had sent the night before. I did a follow up message seeing if they got my photos, etc. I did get a reply from the sales rep, that he wasn't in the office today and they would be closed Monday due to the Memorial holiday so he would touch base on Tuesday. Fair enough. 5/30: As discussed I expected to receive some correspondence. Zero. Quite irritating. 5/31: Midday I decided to touch base as I felt there wouldn't be any otherwise. At this point I was done with this situation. I stated I was out and expressed my disappointment in their lack of follow through communication on multiple occasions. The rep to his credit was apologetic, and said the vehicle in question was sold sometime on Tuesday while he was away from the office. Just hadn't gotten around to notifying me. I was really interested in the vehicle. I probably couldn't have made $ work. However, I would have liked to have made that call vs being put on the back burner for what amounted to a 7 day ordeal. To make matters worse I received an email the following day from Lotspeich through carguru's titled Still Interested? This email stated they tried to follow up with me but unfortunately have not been able to connect with me. I was wavering on whether or not to submit a review, as I am not a review writer. However, that email after the vehicle was sold and that they couldn't connect with me was ridiculous and the final straw.

They responded quickly and was great to talk to, even though I couldn't find the time to drive that far to look at the vehicle, they answered questions and was understanding. In the furture when I buy I will make My way to their lot

Contacted the dealership and they were very polite and responsive. Discussed with the sales rep to speak with her sales manager about what the bottom price would be so I could decide if I wanted to do a buyers order. The representative contacted me back within 30 minutes but I was unable to answer the phone. When I did call her back, she told me the car had sold but offered to show me another comparable vehicle. She did send pics of the other vehicle but it was not in the price range I was looking to be in. Here we are 5 days later and the SAME car I originally called about is STILL listed. SHADY SHADY dealership. They get the one star only because they were prompt in replying.

Insulting offer on a trade. Stay away unless you want to be ripped off. Thanks

Average. Didn't offer much wiggle room. Wouldn't go through the banks we asked for, there for didn't offer us very good interest rates even though we have good credit and have low rates on our cars now.

They reached out to communicate about the vehicle promptly. Very Nice and professional. I just found a deal close to home...

good response, truck sold quickly

We received a prompt response from a Lotspeich Automotive. Good customer service.

Very responsive and welcoming to work with

no pressure and great service.

The whole process was fairly fast.

I had sent my inquiry when the dealership was closed, however the salesman emailed me and called right away. I set up a time to see the car and he answered all my questions. They were great!

Didn't receive notification through the CarGurus inquiry method. I called the dealership and they were very helpful. Unfortunately the car was sold.

Did not have 4x4 as I needed. Nice to talk with. Had to call back many times. Internet car sales person was on leave

This place is amazing. Jacob is a go getter. He works his fingers to the bone for you. Everyone here is so nice and helpful. It was well worth the drive for an awesome experience

I have not purchased a car yet but the salesman contacted me via e-mail very quickly and was vert polite. I have talked with others who HAVE bought from Lotspeich and they have said that Lotspeich was the best that have ever death with including the service dept.

Dealer is sweet to work with