Longo Toyota

Longo Toyota most definitely responded to my inquiry regarding a 2023 Toyota RAV 4. I have decided to hold off buying a new car for now. My prior dealings with Longo were very straightforward and professional. Their sales people were very informative and responsive. I would consider buying a car from them in the future.

Dealer did a great job in contacting me but I did not visit this dealer

Prompt and informative

Good experience havent made the deal yet

Great experience buying my car here. My salesman was friendly, knowledgeable, and efficient. The dealership was huge. They even have a Starbucks and Subway on the premises.

Contacted them by email and they got to me very quickly, got me to go the dealership the following day and I walked out with a new car within a couple hours. Very friendly and knowledgeable staff, highly recommended.

Contacted me right away and answered all my questions

Sales rep took 2 days to contact me on this car. By the time he did the car was sold to someone else and I lost the opportunity.

The dealer is staying in contact with me- even though I can't purchase until after we close on our new home

perfect bought a different 4 runner with Longo but would do it again

Good deal

received email response-but we are just browsing right now online

Quick to reply, super helpful and extremely patient.

Great f/u and competitive price quotes for used and new Highlander

Amazing service!!

Fast response

Tried to sell me this vehicle with a check engine light on. Salesperson said it was under warranty and I could take it to Honda to get fixed after I bought it. I was like huh? I laughed and left

Quick response & friendly email inquiry

The staff was friendly and not aggressive. I took a test drive and all my questions were answered. Although I did not buy a truck there this time, I will be back. Thank you.

Good they were very helpful and followed up with what I needed.

They have been attentive, and great.

Contacted by dealer in a timely manner

Their service was the best! Unfortunately, while I was “thinking about it” the car is as sold.

Good response time

The car didn't end up having a sunroof but I appreciated the quick response.

They help me get my town car sam the sales man was very very helpful

Good customer service

Great experience sales person (Abel Duran) has been very attentive and professional, during the transaction and with a couple of follow up items Abel has been a pleasure to deal with.

Only has been over the phone but eveone has been very kind .

Great customer service!! Definitely going back to them again

great

Best deal and buying experience yet

Very good and well responsive dealership to all my inquires and questions. I recommend them Sincerely Robby

Amazing, the sales person was very helpful. The car was sold before I was able to text drive it.

I didn't get the answer on time I got ita week after or longer.

Good

Excellent! Responded quickly, and answered all my questions.

The dealer contacted me right away. Very prompt.

Nice experience

Very good service

Very professional. Abel my sales person accommodated my needs excellently and gave me a fair price. 2nd car from Longo Toyota, best dealership in California.. would do business with them again

Very accomodating, helpful, take good care his customer from the very beginning until the deal is done. show us every car of our choices until we select the final car

While I didn't buy a car from them. I was contacted immediately and kept in the loop.

Leadership responded quickly and answered all my questions. I have no problem when purchasing a vehicle from them

Extremely helpful and overall a great experience .

Amazing dealership! Large, staff is helpful and not pushy, services are great and car selection is awesome. 11/10 would recommend!

Good help didn't rush. Worked with me numberwise

The salesman was great. Could not make a deal because the offer on the trade in was too low. The most they would offer was $3500 after some negotiating and I was able to sell for $6,000.

The dealer contacted me and was very helpful with his response to me.

Very friendly

He answered my questions without all the ‘salesman’ double -talk, which I think works for most modern/educated shoppers. Have decided to go with a larger car, but please thank him.

Great sales person got back to me very timely. We just couldn't agree on the price. This 2003 I 35 infiniti was price higher than a 2007 m 30 lnfiniti. Way over price.

Great communication and service. We ended up buying from them. I'd recommend them!

They’re very service thank you logo Toyota

Great guy!!

great experience. very knowledgeable and very helpful.

Found the car I wanted, scheduled a test drive. Got there early, a different salesman took over & told me that car was currently being sold to someone else. I love my new car 2016 RAV4 LE but I won’t shop online for a car again.

The Internet sales never replied in a timely manner to get me a counter offer. Awful experience on never getting a true response. If you want to sell a car then negotiate nd make it happen. Your in sales for god’s Sake.

Excellent service

Randal @ Longo has been very helpful.

Clean car great followup great customer experience just gave a higher than usual interest rate

Friendly and very fair.

Received response from Fred Williams that morning, set up a meeting for the next day. Fred exceeded our expectations and we purchased the Tacoma. We shopped around but were most comfortable at Longo. This is the third Toyota we have purchased from Longo.

Nice dealer

If I could give it no stars I would. Bait and switch at its finest. Called ahead for a car in the evening, I was told by a salesman David it was available. Confirmed my appointment in the morning and drive right down. Do you think during our back and forth morning text messages he could have updated me that the car I was interested and placed an offer on had sold the night before? Nope . He knew it was gone and if he really didn’t, that is unacceptable too, as I set up an appointment to see it. Very unprofessional attitude as well when letting us know in person. “Sorry, that’s just how it goes, we can’t hold cars, if they sell, they sell!” I never asked for it to be held, but I would have preferred not to drive down their with my new baby in tow if it wasn’t there anymore. Just a polite update would have been nice. While feeling confrontational during the ordeal, I decided to hold my tongue and smiled and remained polite while he showed me another car that was filthy inside. The ordeal left a bad taste in my mouth and I decided I would not return to this dealership or look at anything else on the lot. I am unable to say anything nice about my experience at Longo.

Overall it was a great experience. David Reyes from the used vehicles internet sales department went above and beyond.

Real generous excellent service

Good dealer

I purchased another vehicle before taking a look at this truck. Dealer was very responsive and sent answers to my questions right away. I will definitely contact Longo Toyota when I am ready for an upgrade.

Wallace Enrique and David helped me buy this magnificent car and was so nice professional funny and helpful ! I love longo Toyota . I am sending you my dad and hubby soon for their purchases

They were very nice and made sure I was happy salesmen Fred was awesome.

They were honest in telling me they can't meet my price.

excellent dealer,made the experience so easy.no hidden fees!

They responded very quickly to my request, and were very helpful!

It was OK! People very friendly and helps. No present and mostly they respect your decisions.

I had a great experience. Fred was very helpful. Although, i didn't purchase the vehicle, it was not because of Longo Toyota.

The car was immaculate with low mileage just as advertised. Our sales specialist, David Reyes, was the best. He contacted us immediately about the car. We got the price and the financing we wanted. Would definitely do business again with Longo.

excellent, responded immediately thank you

good

They are very heipful ....

Longo Toyota was very helpful. Unfortunately we didn't act fast enough and the car that we want got sold before we could get down there.

A salesperson responded to me in a very professional way. Got a better offer. I'm still shopping for a car but have Longo Toyota on top of my list.

Responded quickly.. felt no pressure when they contacted me

They contacted me quickly. I did not buy the car because it did not have the options I wanted. They were courteous and did not keep contacting me after I letcvsthem know it was not what I was looking for.

Quick response.

Great communication.

Good

Very good

Very good customer service!!! Overall great experience.

The manager of the fleet dept email me back the price of the suv right away.

that vehicle for my sister and she got it from other dealer because they dont tell me the price they just want me to be there..

They reached out and were polite. After I wanted more discount they stopped communicating.

Great experience. Very impressed. Professional staff answered every questions made the buying experience easy and quick. I would recommended this dealer to anyone.

Excellent experience. I got exactly the car I wanted and I was very happy with the way I was treated and the amenities available at this location.

Got a great deal and transaction was fast.

This toyo looks really nice in pics drives ok, however it's been in an accident although it's carfax says its good for the road it's paint job needs work. After I this tried to take it for a drive , the battery was dead. The sales man was rude when I asked for a better price. I'll take my time and money elsewhere.

very friendly nice people

Dealer promise to pick me up at home to see and test the car but no dealer appeared.

They reached out to me on multiple occasions but I never responded.

I received a quick response and got the information I needed.

nice, knowledgeable salesperson

great

Good responce

Kind and professional

responded!

Auto advertised incorrectly as SL model when it actually was base model. Dealer rep concealed this. Deceptive.

Good, quick response to inquires

They responded quickly

dealer call within 5 minutes of my email. Very nice sales person

Excellent dealer, awesome car buying experience

Good experience but didn't buy car.

Car was over priced and didn't seem to care to negotiate.

They responded, a bit slow, but they did follow up. Not flexible on price

Fast response. Best Dealer*****

They responded quickly to my inquiry, offered information, followed up.

Excellent Gerardo and Gracie work hard to make the sell successful , great communication .i will return to this dealer in the future and also will recommend to friends and family.

Pleasant

Abel Duran was awesome. The process went smoothly and he was extremely helpful.

Bought the car on the spot! Nice simple process. I got an amazing deal with 2.25% interest on a used car. I will refer friends.

Fast reply

Typical car dealer , there way or the hwy.. Love you when you walk in forget the min. you walk out. on to next pigeon.

Satisfied

Salesman are friendly and helpful.

responded immediately with an e-mail and telephone call. very pleased.

Very good services but the price I'm looking for my badget still up . I'm looking for under 20.000 and your price is 21,988 that mean 22,000 plus tax plus fees etc.i can not afforded yest I wish I can Because that I'm looking for 2013 cr-v ex-l

Not many options

Quick & professional response. Unfortunately sold car we were inquiring about.

I arrived at dealership already knowing what I wanted. I definitely knew more about the vehicle than any of the staff. They were helpful with what they could be. Overall not a bad experience and I would definitely go back again, I just wish they actually knew more about their products.

Longo Toyota had to be the most organized dealership that i have ever been too. In and in a hour and a half. No Hassel and Very Professional. Will return again if i buy another Toyota..

No insurgency to make a sale and got the feeling that my money wasn't fully appreciated (showed up with approved blank check). In the end, their sales team blamed the Cargurus system for their lack of communication.

Excellent

Seem incapable of answering a question viaa email. Just want to know the best time to "call you".

Excellent customer service! Great dealership!

fleet manager was rude and not very helpful

Very good it was the best I would buy there again thanks longo TOYOTA

Great! Love the place and the people are very friendly too!

After getting horrible service from multiple Kia dealerships, we decided to go with a used Kia and made a great deal with Fred at Longo Toyota. It was easy and had no hassle what so ever. He honored his word and the Leicester he gave me over the phone and I drove off that day with the car I wanted and a very happy buyer. Our sales man Fed and our finance guy Louis were awesome. I will be returning for our next car later this year and will be sending business your way. Buyers beware of Huntington Beach Kia, Wayne and Joe aka Jose. Horrible salesmen, go see Fred at Longo. Thanks again and god bless Fernando

Good

Did follow up -on their job Pricing not great

They coordially replied. We ended up visiting that dealership and purchased a 2013 Toyota Corolla.

Called right away

Neil seems like a a great guy but the vehicle was rougher than I expected from a dealer... Not as clean, loose rubber, just not as well- presented as one would expect of a $20K+ vehicle.

On line vehicle was not the same vehicle

Fast initial response and great pricing. Follow up contact wasn't as good, but you still get a feeling of dealing with a quality dealer. I could still end up there buying.

Quick and painless transaction

Neil was extremely helpful, he explained every thing and as a result I purchased a 2011 Avalon. Kudos Neil!

As long as you haven't signed the contract they are nice. The moment you sign the contract they won't honor there word. Example I told them I wanted black rims important to me the guy tells me it would be 2,000. more I would be better off to get them powder coated he knew where I could go ok cool. I signed contract he says no wheels can't be painted I would have to buy wheels & tires for 2,000. I have 1 key he says we can make you one. No I have go & make 1 myself...

excelent

dealer responded yes,but they give you false hope they take you around as if the deal is going to happen and then say sorry. even if you tell them about your bad credit they insist on helping with no problem liars