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Lone Star Chrysler Dodge Jeep Ram
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Closed Today (Sun)
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8811 IH 35 S
San Antonio, TX 78211
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Mar 13, 2026
It was very easy to get in, look at the truck I was interested in and get it bought..
Feb 13, 2026
Worst purchase experience. Not transparent with price, sales team unaware of status of vehicles. Did not receive a purchase order, no spare key. Failure to return calls or emails when requested. Didn’t even fill up the vehicle after purchase. Highly discourage to purchase here. There are plenty of other dealerships in San Antonio, I would save your time and go to a dealership that conducts themselves as professionals.
Very poor communication! First it took them 3 days to respond to my inquiry and then on several occasions it took them days to answer a simple question regarding features of the car. I made it clear that I wanted to purchase, but was comparing to an identical vehicle at another dealer. After several days they still couldn't confirm if the vehicle had the heads up display, and then finally responded that the vehicle was at an off site storage. They never did answer the question, so I bought somewhere else. I was mistaken that they are in the business of selling cars.
Show older dealer reviews 24
Mar 28, 2024
Great experience! I’m really happy with the purchase and Calvin for the deal!
Jul 12, 2023
Experience was great. Ended up purchasing this truck.
Jun 28, 2023
The experience was great. Our first visit we bought the car. Adam Martinez provided all the
incentives and we ended up with a good offer. The rep and finance office were very patient with
us as we aren't experienced with technology
Jun 16, 2020
Awesome experience with dealing with the dealership
Oct 25, 2019
Great dealership to work with. All the sales team were very accommodating and friendly. I was very happy with my experience and it was refreshing not having to deal with sleezy, pushy salesmen and managers. Would definitely go back again for future purchases.
Aug 27, 2019
The jeep we wanted sold just before we arrived at the dealership. The service we received after was exceptional!
Jul 13, 2018
Very helpful and responded right away.
Jul 12, 2018
I was very impressed with this dealership. They were very professional and knowledgeable. We drove 340 miles, bought the car and drove it back to Odessa. Very smooth deal.
Mar 31, 2018
They helped me find the car told me mainly everything, took it out for a test drive. I enjoyed their costumer service.
Feb 4, 2017
got an email - didn't give me information on the car.
Sep 30, 2016
I had to contact the dealer by phone after contacting them through
CarGurus website. I spoke to one of their used car salesman he took my
information, and he said " give me five minutes, and I will call you back"
and I never heard from him again. A few days later I got a call from one
of their associates from a business development department, and she
made an attempt to get me, someone, that could help me find what I am
looking to buy. I received a call within about 30 minutes. I spoke to
another salesman, he took my information and again haven't heard from
them since.
Sep 4, 2016
Professional in evry aspect of th buisness
Mar 23, 2016
Went and test drove a vehicle. The original salesman was courteous and
seemed like he was attempting to help. When discussing the pricing, I
was told a price $5k more than I was told over the phone before I drove 4
hours. After getting them to honor the price, they severely undervalued
my trade. We couldn't agree on the price, so the "closer" salesman
came in. This is when things went extremely downhill. When discussing
that I had done plenty of research on trade-in values and retail values of
my trade, they started treating myself and my wife like we were idiots
who had no idea what we were talking about. I do not recommend going
to this dealer, I will not purchase a vehicle from them.
Mar 16, 2016
Terrible haven't gotten an answer just
run around
Mar 11, 2016
Very good service.
Mar 5, 2016
Yes they did contact me back, but did not answer my question that was
asked.
Feb 14, 2016
Did not have have vehicle inquired about but tried to sell me
something else.
Dec 6, 2015
told me car was there to see, arrived found out it had been
sold, wasted my time
Mar 19, 2013
Unprofessional and poorest customer service I have ever experienced.
