Lighthouse Buick GMC

Good follow up and professional hep

My wife and I had a great experience buying our new vehicle at Lighthouse. Angie, Alex and Caleb were very professional and all great to work with. I highly recommend Lighthouse Buick GMC!

They were very helpful. They explained financing and also delivering if needed.

Didn't buy anything, but the dealership provided all the information I needed. Vehicle just happen to sell before I was available to get to the dealership because I was out of town. Delaership notified me as soon as it sold.Very professional and appreciated!

Angie, Ruth and Alex were all very pleasant and helpful to me in my car search. Thank you!

Great dealership

I would go back

It was great, Dan vollmer was awesome everyone is super nice!

Very nice people

Dealer was very pleasant and helpful. Bought the truck and couldn't be happier with it. Dealer ship delivered it to my house which is almost 90 miles away. They also brought a cinnamon roll cake which was delicious.

Nice salesman. The truck wasn't equipped with the 5th Wheel prep package, which is what I needed.

Joel in sales was great- felt like I’d known him for years.

No negotiating on price. I received a text5 days later asking if I liked the truck. I said yes all except the price and cab noise. Asked me what price I’d be a buyer at? I told them, which was obviously less than what I would have made the trade while I was there, no counter offer. Now I see they dropped the price 2k a few days later. Maybe that’s how you negotiate these days I don’t know.

Very nice and very helpful

Great dealership, car was as described!

Excellent dealership. Hope to do business with them in the future. The vehicle sold before I could get it, but they were helpful. And responded quickly .

CeCe their customer relations person was great at communicating back with me. We talked several times over a seven day period. Unfortunately Jeremy, one of the salesmen, didn’t seem too interested in selling to me. I didn’t try to talk him down in price, I only asked him once if the price was negotiable. He presumed wrongly that I wasn’t very interested I guess. He said he would send me pictures of the rocker panel on Monday evening. I waited for them on Tuesday but they never came! Wednesday morning I decided to drive three hours to the dealership to look at it in person. When I called around 9:30 to let them know I was about an hour away and wanted to look at the car, I learned they let someone else take it home to test drive it overnight Tuesday! Unfortunately they sold it out from under me.

Easy to deal with . They take care of things in a orderly fashion .

They were quick to respond to questions. Very personable and helpful during entire transaction.

No hard sell, excellent communication and best price! We couldn’t be happier with the dealer and our salesman Matt!!

Great customer service! Gave us a fair deal and found the entire team to be one of integrity.

Very good. Did not purchase it but did test drive it and tried to make a deal

Friendly, helpful and knowledgeable!

The dealert replied in a timely manner.

Prompt reply and professional service.

They were very helpful.

Great dealer

Excellent customer services. Buying a vehicle from the lighthouse was a awesome experience from start to finish. If you are in the market for a new or used car I would definitely recommend them.

Dealership & communication with them was great!

Really nice people very good to work with I enjoyed talking to them, made me feel like I was in charge not pushy like most sales people are,I will probably deal with them if we can come to terms

Good. Nice folks. Good pricing...

Very helpful and got us more information on the unit, We had a unit we were already really interested in from another dealer and thanked them for contacting us.

Professional and courteous.

Great business I will be back!

Not pushy but and very helpful and accommodating!

Bought the car! Thanks

Overall great experience. The dealership is very clean, the personnel is very friendly and welcoming. The buying experience was smooth and easy as a first time buyer it was not the nightmare some make it out to be if you do your own research and know what you want and able to do

Great buying experience

great dealer

Got a very good deal through a respectful and expeditious process. Very quick responses and were kind in their negotiations. LOVE our new car. They even had a lovely pastry coffee cake from the local bakery in the car:)

Quick response

Good follow up. Not overdone.

Excellent experience. Highly recommend Jake. This was by far the cleanest truck I looked at during my search. The entire buying experience was better than any other dealer I have visited with and purchased from. Will definitely consider buying from this dealer and Jake again

Returned my call promptly. Took info on what l'm looking for in a used truck. Keeps in touch via email on what's available

They responded quickly, I went in and was treated to a 5 star experience, and I bought the car

I had a good experience with Jake. We talked by text and phone and I found out about the convertible Mustang. We worked out a deal then I traveled a little over 3 hours away and drove my new car home. I would recommend Lighthouse to others.

Wonderful experience with this company, great folks and wonderful vehicle. I would suggest this company to anyone that ask!!

Great experience, fabulous customer service. Jake was helpful, patient, and a pleasure to work with.

Very responsive and wonderful to deal with. Helpful and not pushy. Quality vehicles.

They were great they really tried to make the deal happen.

So far so good. I'll be going there this weekend to see what they have.

Friendly people, a bit of a delay in getting a reply. Distance from me is the biggest factor in not pursuing this vehicle.

They helped us purchase over the phone we were able to get everything done before we arrived.

Mr. Tharp was very polite and attentive.

Their vehicles sold quick, had great response time on returning my message. Will be on watch for the next vehicle.

Quick response. Good prices

Overall fantastic experience. This deal was prepared over the phone and I live 100 miles from the dealer. Lighthouse and the staff were very aware of the time and distance that was necessary for me to travel to take delivery and everything was prepared and ready to sign when I arrived. Total time a the dealership was about an hour to test drive, assess the trade I brought and sign all the paper work. GREAT people that stayed true to their word and made the experience one of the best car deals I've made. (And I've made a lot)! Thank you, Lighthouse Buick GMC

They responded right away with answers to my questions which made me no longer interested in the vehicle.

Communicated promptly and gave business hours when asked.

Great communicator, very informing. Went the extra mile to make it a good deal. Salesman Keith comes through again -Thanks!

Responsive and professional

Awesome

We were contacted several times by email regarding the vehicle we looked at online. Appreciated the efforts, but we already decided on a different vehicle.

Outstanding service from top to bottom. Gave me a great price on a great truck. We're extremely receptive and responsive to all questions and requests. Walked me through the entire truck buying experience step by step. Even picked me up at the airport and brought me to the dealership. The whole team really took the stress out of making a major financial decision. Would recommend this dealership a million times over for their overall commitment to the customer and their personal care and attention to detail. Would highly recommend Jon Tharp, as he was extremely attentive and helpful on all levels. Even came in on his day off to finalize everything and walk me through all the details of my new truck, making sure I was comfortable before driving off the lot. It's not just a gimic at Lighthouse, you can tell they really care. Would buy from them again without hesitation and would recommend you to do the same. Can't thank the entire lighthouse team enough for a wonderful truck buying experience. Brian

Most awesome experience I have ever had from beginning to end with a car dealership!! My sales person Jon Tharp was very knowledgeable and professional! I would definitely recommend LIGHTHOUSE BUICK GMC!!

I was in a hurry and they did their best to accommodate me

Absolutely horrible and unprofessional sales reps. They treated me in the most unprofessional manner and they didnt treat this service military member appropriately. I will tell people to stay clear from this dealership, especially the managers within sales

Very nice and helpful.

Very good communication. Professional and friendly salesmen.

Best buying experience I've ever had. They make you feel like your happiness/satisfaction with the process is more important to them than making the sale. Patient, knowledgeable and informative, no pressure to buy.

They were very helpful in providing the information that I requested. If I would live closer to them I would likely buy a vehicle from them

prompt response , very courteous, and we bought a vehicle there and they were very attentive to our needs.

Helpful and very quick response with link to website

My wife and I had a great experience with lighthouse!!!

I immediately received a call and a followup e mail from Lighthouse. I test drove the vehicle on Saturday, and it's condition was like a new car. They installed a backup camera for me and the vehicle was delivered to me on Wednesday. Excellent service!

Arlen at dealership has been great, quick response to our inquiry, and everyone else that we met at the dealership was very friendly as well! The car was just as good as advertised, and we had one of the best customer experiences we have ever had at a dealership! No high pressure and straight forward, simple to understand pricing. I would highly recommend Lighthouse and Arlen! Thanks!!

WE talked but the truck had just been sold. all else was good

Super friendly, fast response to original inquiry. They followed up with me on other cars in our price range.

Very nice and answered my questions. Still interested in the Buick encore just haven't been able to get there.

Returns phone calls quickly. Very attentive to my needs.

My wife Kandy and I were thinking about trading in our 2006 Jeep grand Cherokee . As jeep owners over the last 20 years we generally exclusively bought from the Jeep dealership. I found this 2012 Jeep grand Cherokee listed by the lighthouse automotive in Morton Illinois and decided to drive by and check it out. As we live out of town I emailed them about questions we had? Their response to my email was immediate and very courteous. They also offered to have the vehicle available for me to see the next day. When I drove over there I was a little apprehensive because of my past car lot experiences. When I arrived the jeep was sitting exactly where they told me it would be... I was immediately greeted by Brian, the sales manager, with who I had contacted via my email. He was very friendly, very courteous. He answered all my questions about this vehicle. I did test drive the vehicle. After the test drive I told him I had to go home and discuss it with my wife later that evening because she was at work. During that time Brian made the effort, long after the dealership close to offer to make an even better deal if we were so inclined. After talking to the wife, I contacted Brian and told him I was interested in acquiring the jeep. I cannot believe how smooth the transaction went. There was no pressure to buy, Jim who works in the finance department breezed right through the paperwork. Not only did lighthouse automotive give us a great deal, they also made customers of us or life. If you want to buy a vehicle with no high sales pressure tactics check out lighthouse automotive. Once you experience their sales team and staff, you will see they are not only honest but actually have the integrity to put the customer wants and needs first.it's easy to see why people come from all throughout the United States to do business with them. Kandy and I will be customers from here on out. You have to experience lighthouse automotive, you'll truly be blessed.

Excellent fast response to questions

Outstanding. I was put in touch with Kent Wiegand after expressing interest in a very specific truck. Kent got me lined up with financing, and has been on point since our initial contact. My work schedule is very unpredictable in my career, and my plans have to change frequently. Kent has been extremely patient, and helpful in his continued assistance with helping me throughout the purchase process of my vehicle. I reside in Idaho, and will be making the journey in 2 weeks to Illinois to pick up my new truck. Even though we've never met in person, i would already consider Kent a friend and someone to do business with in the future. Cheers

Contacted me the next day.

very good

Best dealer experience. Kent he's the best. They treated me like a family member. I drove all the way from Chicago to get a minivan, price was very good deal 2000$ les then other dealerships in a 200 miles radius. Please buy a car from the Lighthouse Automotive if you looking for one. In this world are still some good people around !! Besnik

Everyone I worked with at Lighthouse was amazing! Best of all, there was no high-pressure sales tactics to upsell their products. They were very helpful and informative throughout the entire purchasing process!

He contacted me and told me the 2913 Supercab truck I was interested in was selling for $500 less then it sold for new in 2013 while my 2015 Crew Cab with 20,000 less miles in perfect shape was only worth $20,000.00 less then I paid for it. Hmmm.. I guess I wasn't impressed. He did call back and they run it well. Just a bit more profit margin their way. Not even worth a look to me. I ran all the estimates on what my truck was worth. They just weren't even close.

I test drove their car and had a great salesmen. They just didn't have a car with the features I wanted. Will go back to them for any needs. My service on my 2015 Buick has been very good. Took the time to bring in competitors cars to compare and drive before purchase.

Quick response and very friendly and professional with excellent follow up!!!!! Jon Tharp was very helpful.

Car didn't work out to be what I wanted. But sales person was honest and helpful.

Very nice people and easy to work with

Had to travel two and a half hours from st.louis one way great experience got the truck I wanted.

The best service, Kent wiegand did a great job helping me with what I was looking for, highly recommended what a friendly Team !!

The best buying experience we've ever had! Brian went above and beyond our expectations and we got the car of our dreams!

Everyone was nice and friendly and that made the purchase of my new truck a lot easier, thanks I really like my truck!

They were great and I actually bought the vehicle from them

They were great

Great, wonderful, excellent service and deal! Trevor was exceptional!

Trevor has been very quick to respond to my many questions. This company seems to portray honesty, excellent customer service and customer satisfaction. Am driving two hours away to view this vehicle next week, which should tell you something about the trust I have in their integrity!

Responded promptly. Provided all the details about the truck. Excellent communication specially that I'm out of CT. Kent is very helpful at all aspects. That's the guy to talk to!!!

Excellent and would recommend to anyone.

Quick response. Did not purchase vehicle from them. We liked something else, else where but would recommend them. John Tharp was helpful answering questions on vehicle

Very helpful staff, easy-going selling experience. They were very quick to respond and reasonable in their negotiating process.

Quick to respond to inquiries, knowledgeable about vehicle in question. Trade went smooth.

They were honest, customer friendly, and made the buying experience easy.

Was a great car buying experience

Everyone we came into contact with at that dealership was quite pleasant. We will never do business elsewhere.

returned phone call with info

Great experience. Different feel than other dealers. Would highly recommend and will use them in the future.

very friendly! .

Talked with Arlene. He was wonderful!!!

Dealer responded right away however the car was on hold and sold the next day.

everybody friendly just great experience

It has been a wonderful experience, working with Brian and getting our next car!

They were very helpful, just didn't have the vehicle I wanted.

Kind ppl.but did not work out thankfull anyways.