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Lexus of Stevens Creek
About Us
Welcome to Lexus Stevens Creek, where we redefine luxury. Our true focus is on providing unparalleled customer service. Explore our extensive inventory and discover the excellence of Lexus, including the all-new GX550 and the all-electric RZ. Then, visit us for an exhilarating test drive. If you appreciate owning the #1 luxury vehicle in America, renowned for its top JD Power quality ratings year after year, you'll love our unwavering commitment to supporting our Guests. Our friendly and knowledgeable staff are here to ensure your experience is seamless and enjoyable. Experience the pinnacle of luxury with us—where exceptional service meets exceptional vehicles. Drive with joy!
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Today 9:00 AM - 8:00 PM (Open now)
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3333 Stevens Creek Boulevard
San Jose, CA 95117
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Apr 6, 2026
Jenny was kind and attentive. I appreciate her communication even though the car was no longer available. Thank you
Apr 7, 2026
Response from current dealership:
We’re glad to hear that Jenny was able to provide attentive and clear communication throughout your experience, even though the vehicle you were interested in was no longer available. Please know we're always here when you're ready to purchase or lease a vehicle.
Oct 5, 2025
Great
Oct 7, 2025
Response from current dealership:
Thank you for your rating and feedback!
The was the best of the dealers we've visited so far. Nice facility and excellent service.
Sep 5, 2025
Response from current dealership:
We're glad to hear our facility and service made such a strong impression. It means a lot to know we're standing out among your visits. Have a wonderful weekend and hurry back!
Jun 1, 2025
I had a fantastic experience purchasing my new used car from Stevens Creek Lexus. I’ve written a thank you note that I plan on sending to them. They made my experience so pleasant and I was dreading dealing with car sales people. However, everyone I dealt with Andy, the manager, Gina And especially Gary the sales person who helped me has gone above and beyond to answer my questions take my phone calls, etc. I am extremely happy with my car and the service I received.
Jun 2, 2025
Response from current dealership:
Thank you so much for your thoughtful message! We're thrilled to hear that your experience at Stevens Creek Lexus exceeded your expectations. Andy, Gina, and especially Gary will be so pleased to know they helped make your car-buying journey a pleasant and stress-free one. We truly appreciate your kind words and we’re honored that you chose us for such an important purchase.
Lexus of Stevens Creek
Lexus of Stevens Creek
Feb 4, 2025
Made an inquiry.
Instead of receiving answers to my simple online questions regarding a certain vehicle on the lot, I received two canned letters asking to
call them. If I wanted to speak to a salesperson and give them my personal info, I would have done that in the first place.
There are easier dealerships to work with. Move on.
Sep 9, 2024
Great experience! I love Greg Locastro
Aug 27, 2024
Responded quickly
Jun 21, 2024
they did reach out, but didn’t have the car we wanted
Show older dealer reviews 66
Dec 10, 2023
Quick response and follow up. Very knowledgeable of available makes and models in my price range and desired vehicle.
Sep 26, 2023
Best experience I've ever had at a car dealership. There was no haggling and they were fair, kind and respectful.
Aug 11, 2022
Stevens Creek Lexus gets a 5 star rating! Listing was accurate. Car was clean & beautiful inside & out. Customer service was the best l have encountered on this long search. I ended up buying the car which was delivered to my home the next day. I would definitely recommend this dealership.
Sep 8, 2019
Good
Aug 5, 2019
Great
Jun 22, 2019
Dottie was fantastic, sales experience was smooth, Robert in finance was thorough, all were sincere. We would buy from them again.
Apr 26, 2019
Awesome experience at this dealership. All of the staff were professional and super friendly! I bought a car from them. Highly recommended.
Jan 27, 2019
Saleman is fine, his boss is a big lier
Car was involved in may be a few accident or a few fender benders but the boss said that the car was in perfect condition, repainted pumper, right front fender, right doors also
Jan 4, 2019
Fast response.
Dec 22, 2018
Lena was very responsive with my inquiry and very prompt in following up with me. She's very helpful. Very good customer service!
Dec 3, 2018
Sale man is friendly, a lot of cars for choosing,
Sep 20, 2018
Dealership is nice and friendly.
Aug 20, 2018
FIne iwth the dealer and the sales person, but the price is pretty crazy
Aug 16, 2018
They where excellent, friendly, would highly recommend
Jul 30, 2018
Very responsive dealership. Salesperson was in constant communication. Highly recommend.
Jul 9, 2018
I got an auto response from my comment. I was interested in buying the car but it was several thousand dollars over fair value. I told him that I would be a buyer at the fair value price which was several thousands of dollars less than quoted. All I got was an auto response which I don't deal with no one bothered to call. I went out and bought another car that was fair value priced. I guess the moral of the story here is that auto responders do not sell cars.
I have checked in with this Dealer twice and was not impressed with the way
they advertised vs actual inventory. The cars I asked for either not on the lot
or just sold and later came back with other similar cars at much higher price
tag. It happened twice to me, so "What a co-incident!!!" here. Is it "Bait and
Switch"?, I don't know for sure but it draws me to that direction.
May 5, 2018
Lexus of Stevens Creek is simply the best !
Mar 16, 2018
Daniel, who was helping me, was great! Actually everyone I had contact
with was also great. I ended up buying my Lexus there, even though I had
to go a little over budget, but the way I was treated, I had no problem with
it
Feb 27, 2018
Had a amazing experience and was treated really great.
Dec 21, 2017
I did receive a quick response. But ultimately, I made a purchse closer to home, where accommodations to tranfer a vehicle to my location was facilitated by the used car company.
Dec 5, 2017
The reply was 2 days laterm after I purchased from another dealer.
Dec 6, 2017
Response from current dealership:
Hi George,
I apologize we were unable to assist you in a timely manner on your recent Lexus purchase. It looks like Jackie responded to your first email nearly immediately and timing did not work on our side once you responded. Your replied to her email around 7:00 PM when Jackie had left for the day to begin her two days off for the week. Once she returned to the office on day 3 she replied to your message but we missed the window of opportunity to assist you. I hope you understand that we try to maintain a healthy work/life balance with our team members and that her lack of response was n
More ...
I apologize we were unable to assist you in a timely manner on your recent Lexus purchase. It looks like Jackie responded to your first email nearly immediately and timing did not work on our side once you responded. Your replied to her email around 7:00 PM when Jackie had left for the day to begin her two days off for the week. Once she returned to the office on day 3 she replied to your message but we missed the window of opportunity to assist you. I hope you understand that we try to maintain a healthy work/life balance with our team members and that her lack of response was n
Mar 25, 2017
We brought a Lexus RX 350 to trade in. The guy
receiving the cars and giving them an estimated value
acused us implicitly of not being the first and only
owners of the car first. Somehow he was implying that
we were trying to cheat but that he was very clever and
had outsmarted us. We showed him the original invoice
from the dealership showing that we had been the only
owners. I believe his info comes from the fact that we
have lives in two other states apart from California.
His attitude was totally unacceptable and not the way to
treat a customer, accusing us of such a thing only to
pay less for the car we were trading in.
We are already buying our Lexus in another dealership
where employees don't want to give us honesty lessons
that we never asked for.
Dec 14, 2016
Great
Nov 23, 2016
WOW!!! This dealership is awesome! Very friendly, helpful, and they didn't waste any of my time. No one tried to pressure me into buying a car but there is a very warm, comfortable vibe nevertheless. I found just the one that I wanted and they worked with me to help me get exactly that one. Ask for Jackie in sales and Jennifer in financing, they were both great! Thanks again Lexus of Stevens Creek!
Sep 18, 2016
Very timely response. Business like. All needs met.
Aug 27, 2016
Dottie is the greatest! Thank you for helping me get my incredible vehicle. I love it!
May 6, 2016
Only email. No phone-call - thought I gave them my number
Apr 7, 2016
Nice car, they have showroom look, but
also showroom pricing
Mar 13, 2016
the sales persons were very courteous and helpful. The professional
manner made my research very easy and smooth.
Mar 3, 2016
Responded quickly by email .
Dec 28, 2015
bought this car with a great deal, excellent
condition. Thanks to Ryan & his co-worker Qui.
Nov 25, 2015
Nice sales person try to get me the deal I
wanted. Unfortunately we could not
agree on price .
Mar 8, 2015
They will work with you.
Feb 24, 2015
Love it!!!!! Five stars !!
Jan 9, 2015
Used car managed abrupt and
curt
Dec 25, 2014
Dealer responded quickly good experience except had to wait too
long to take care of financing papers.
May 22, 2014
dealer sends wrong information
May 1, 2014
This dealership was very much on top of their game regarding their customer service, and their willingness to satisfy the customer and close the deal. I would give this dealership 6 Stars if possible.
Apr 21, 2014
Great... Ryan helped us and no pressure
sales
Jan 22, 2014
Very helpful and curtious.
Dec 26, 2013
Quick to respond, professional, friendly
Oct 7, 2013
It was a pleasure doing business with my sales rep Vincent.
Sep 9, 2013
They called but car was sold.
Mar 28, 2013
very professional thank you. I have purchased my lease.
Mar 20, 2013
The dealer ignored you when you offer a deal that dissatisfy them. The guy tells me that they will buy the car for him with that price. In conclusion, he has very bad attitude for his customer. I will never come back there.
Feb 12, 2013
As far best dealer i came across
Dec 6, 2012
Good services,courteous and accommodating staff,well trained
people,very homely guest lounge,and good quality cars.