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Dealer Reviews

Based on 18 reviews
All reviews are verified visits to the dealer. – Learn More
Ty
Dec 6, 2025
They did a great job
Is this review helpful? Yes | No
Dec 7, 2025
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Oct 6, 2025
Great to work with.
Is this review helpful? Yes | No
Oct 9, 2025
Response from current dealership:
Hi Karen, thank you for your support. We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!
Madeline
Sep 3, 2025
Very flexible and had lots of knowledge, had answers to all my question
Is this review helpful? Yes | No
Sep 12, 2025
Response from current dealership:
Madeline, we appreciate you choosing Lexus of Milwaukee! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Will
Aug 7, 2025
Kept emailing after i had already said i changed my mind and decided to go with a brand new one. I get that they were trying to be helpful but felt very pressured and pushy!
Is this review helpful? Yes | No
Aug 10, 2025
Response from current dealership:
Hello Will, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Thank you,
Lexus of Milwaukee
(414) 228-9000
Jul 4, 2025
They are very responsive and eager to make a sale .
Is this review helpful? Yes | No
Jul 6, 2025
Response from current dealership:
Hi Buck, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!
May 26, 2025
Good
Is this review helpful? Yes | No
May 29, 2025
Response from current dealership:
Hello, we're glad to hear our Staff took such great care of you, Mathew! We hope we can continue to be of service to you down the road!
May 26, 2025
Contacted me immediately, great follow up!
Is this review helpful? Yes | No
May 29, 2025
Response from current dealership:
Hi Tiffany, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!
Dana
May 25, 2025
Great but to far away.
Is this review helpful? Yes | No
May 27, 2025
Response from current dealership:
Hello Dana, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Marv
May 20, 2025
Great! They responded immediately! Very professional!
Is this review helpful? Yes | No
May 23, 2025
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Apr 22, 2025
It was cool
Is this review helpful? Yes | No
Apr 25, 2025
Response from current dealership:
Hello Gene, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Mark
Mar 30, 2025
Good fella
Is this review helpful? Yes | No
Apr 5, 2025
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Feb 2, 2025
Dealer called me back, but I'm not interested in purchasing this vehicle. But they were courteous and helpful!
Is this review helpful? Yes | No
Feb 7, 2025
Response from current dealership:
Hi Dorin, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Nov 23, 2024
professional and friendly. but too far away...almost 500 miles.
Is this review helpful? Yes | No
Nov 26, 2024
Response from current dealership:
Hi Joe, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!
Nov 17, 2024
Very nice and professional people. I sent in one of the check availability things and they reached out to me within a few hours. One of the salespeople actually even made me a personalized video about the car and all of its features. I would definitely recommend this dealership!
Is this review helpful? Yes | No
Nov 20, 2024
Response from current dealership:
Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!
Oct 7, 2024
I was given the run around by several sales people and then was informed the car was not available. Interesting the car is still on your site for sale.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 15, 2024
Response from current dealership:
Hi Cheryle, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (414) 228-9000 when you have a chance. Thank you, and we look forward to hearing from you.
Jun 14, 2024
Very helpful!! Well informed on all aspects of the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
20
Apr 28, 2024
I was praying that everything goes smoothly and the vehicle is in excellent condition considering the price of the vehicle. I will keep you updated on the transaction ?? I made the mistake of taking their word that they had serviced the vehicle and being told that it had been done was farthest from the truth after flying and two Milwaukee from out of state and then receiving the vehicle, and when I got home, I found several problems with the vehicle first one of the key fobs did not work second the hood struts were shot and would not hold up the hood terminals on the battery were bad and when I checked the fluids, I was a court and a half low on the oil so my 300 and some plus smile return home somehow I lost that oil or it wasn’t done. The engine compartment covers were missing 80% of the clips to hold the covers in place , and I’m still continuing my investigations and repairs as I speak so for my experience dealing with Lexus dealerships are the cars are great. The dealerships not.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Apr 15, 2024
The dealership was very helpful and followed up on each step of the process. The salesperson (Val Batard) did a nice job of follow-up and communication throughout the purchase process.
Is this review helpful? Yes | No
Feb 16, 2024
Dealership was helpful in getting me the information I requested.
Is this review helpful? Yes | No
Demetra
Feb 14, 2024
Salesman Very helpful and informative. I would definitely recommend this location to anyone interested in a new Lexus.
Is this review helpful? Yes | No
Feb 10, 2024
Very responsive dealer.
Is this review helpful? Yes | No
Amir
Jan 23, 2024
Very bad experience & not cooperator, I called them to schedule an appointment, the lady answered & I gave her all my information & which State I'm from, I got her confirmation that they have this over state service, then I got a call 3 hours before the appointment time & the sales rep. was rude & give me totally different info than what I read it & he suggested to deal with local dealer than them.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 16, 2024
TERRIBLE EXPERIENCE. I WOULD NEVER DO BUSINESS WITH THESE CLOWNS. Had agreed to terms with them on numbers and communicated I was traveling 5 hours one way to purchase the vehicle. The day before my appointment I made sure everything was still good to go via text in the morning and they confirmed we were still good. I booked a hotel room and rented a car to go down and that evening they texted me saying the car was sold. TERRIBLE TERRIBLE TERRIBLE
9 of 9 people found this review helpful.
Is this helpful? Yes | No
20
Dec 8, 2023
The dealership contacted me immediately, however I went with another dealership as this car was a little too far away.
Is this review helpful? Yes | No
Dec 5, 2023
Great response from Lexus of Milw. Lots of follow up. Available for any questions.
Is this review helpful? Yes | No
Dec 1, 2023
My question was was answered in timely matter
Is this review helpful? Yes | No
Dec 1, 2023
Very good dealer to deal with! Me and the Mrs bought a Mini Cooper from them and had it shipped to us. Very quick shipping! She loves the car!
Is this review helpful? Yes | No
Nov 25, 2023
They were very thorough with the follow-through
Is this review helpful? Yes | No
Nov 18, 2023
This had to be the best purchase experience I have ever had buying a car.
Is this review helpful? Yes | No
Nov 8, 2023
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 5, 2023
Very straightforward.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2023
Very good customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 11, 2023
Response from current dealership:
Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Sep 10, 2023
The car sold to someone else but this dealer kept me informed and responded quickly to my inquiry.
Is this review helpful? Yes | No
Sep 14, 2023
Response from current dealership:
Hi Nina, thank you so much for your positive comments about Lexus of Milwaukee! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Aug 28, 2023
Took 10 days and multiple phone calls to get a deal sheet put together. Must have had 3 "managers" call me and leave their general number, not cell. My call backs got a receptionist who put me in voice mail. They seemed to be confused by the concept of driving from Chicago to Milwaukee to do a deal, which I told them was my plan once we got into striking distance of a deal. Instead they told me twice that they couldn't deliver the car, which I never asked them to do, but offered to arrange delivery for $1,500. Salesperson could have driven down to the suburbs of Chicago, done the paperwork, and driven back in my trade in 4 hours. Would have taken 2 hours to do the paperwork in their store anyway. Never asked nor suggested this idea. Got the impression that they have an old school sales manager who is "the closer". Waste of time to do business with them. If this is the sales experience, I can't imagine what service must be like.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2023
Response from current dealership:
Hi Tom, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (414) 228-9000 and we will do our best to make this better.
May 22, 2023
Good experience. Sales manager Ryan was on point on with appointment and scheduling for delivery. No issues whatsoever very positive experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
20
Mar 28, 2023
Good communication, pleasant transaction.
Is this review helpful? Yes | No
Mar 31, 2023
Response from current dealership:
Hi Mattice, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Jan 4, 2023
Contacted me right way. Really wanted to buy the Macan but decided to buy local.
Is this review helpful? Yes | No
Jan 6, 2023
Response from current dealership:
Hi Doug, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Dec 25, 2022
Quick response
Is this review helpful? Yes | No
Dec 28, 2022
Response from current dealership:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Nov 22, 2022
very informative... Justin even called me on Sunday I was impressed
Is this review helpful? Yes | No
Nov 24, 2022
Response from current dealership:
Hi Renee, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Nov 13, 2022
Answer my question,want to help. But I went somewhere else
Is this review helpful? Yes | No
Nov 22, 2022
Response from current dealership:
Hello Lloyd, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Lindsay
Sep 15, 2022
Fantastic experience.
Is this review helpful? Yes | No
Sep 18, 2022
Response from current dealership:
Hello Lindsay, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Aug 15, 2022
Overall great, very professional.
Is this review helpful? Yes | No
Aug 18, 2022
Response from current dealership:
Hello there! Thank you so much for sharing your recent experience with us, Darrell! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Donna
Apr 22, 2022
My experience was very nice I already went in with pre-financing. Service person answered all my questions and I felt comfortable. Additionally once I wanted information on the car a service person reached out and also other individuals provided me with all the information prior to going in for the test drive. Overall the dealership was very attentive. I did purchase the car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 24, 2022
Response from current dealership:
Hi Donna, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mark
Feb 21, 2022
Several people from the dealership contacted me immediately and answered my questions. I quickly had the opportunity to assess the vehicle. I thought the team was committed to servicing me and mist helpful. Thx!
Is this review helpful? Yes | No
Feb 23, 2022
Response from current dealership:
Hi Mark, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Solomon
Jan 2, 2022
Sales person was really nice and helpful
Is this review helpful? Yes | No
Dec 4, 2021
Very knowledgeable
Is this review helpful? Yes | No
Dec 7, 2021
Response from current dealership:
Hello Scott, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant. We hope you continue to choose us for all your automotive needs! Have a great day!
David
Oct 12, 2021
They were responsive and helpful and the car was as expected. Good experience overall, had some challenges with paperwork and closing the transaction/incorrect VIN numbers but nothing major. This was a used car deal, suspect the final steps of the operation are smoother in a new car deal
Is this review helpful? Yes | No
Oct 14, 2021
Response from current dealership:
Hello David, we appreciate you taking the time to leave us this feedback. Our team is available should you require any extra help.
Sep 19, 2021
They provide virtual tours of the vehicles which is nice. The sales person was communicative. The problem I ran Into though, is that potential out of state buyers need to find and coordinate thier own auto transport. They provide no shipping service nor give a recommendation on a company. As a private buyer, this is a hassle when so many other dealerships will coordinate that for you. Actually every single other dealership I reached out to offered to coordinate shipping. For a Lexus dealership I really expected better services. This cost them the sale.
4 of 7 people found this review helpful.
Is this helpful? Yes | No
Sep 23, 2021
Response from current dealership:
Hi Angel, we truly appreciate your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (414) 228-9000 so we can work towards a resolution. We look forward to hearing from you.
Sep 17, 2021
Fast response
Is this review helpful? Yes | No
Sep 24, 2021
Response from current dealership:
Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Sep 15, 2021
Responded promptly!!! Class dealership.. Highly recommended!!!
Is this review helpful? Yes | No
Sep 19, 2021
Response from current dealership:
Hi Paul, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Aug 6, 2021
Great dealer rep. Charlie took care of our needs and wasn’t pushy on extras. Went the extra mile when a signal came up on the Tesla screen that the 12 v battery needed replaced soon. He talked management into paying for that replacement. He even had a dozen red roses for my wife when we picked up the car. Their finance rate was 1.25% lower than Chicago dealers best rate.
Is this review helpful? Yes | No
Aug 8, 2021
Response from current dealership:
Hi, we're glad to hear our Staff took such great care of you, Robert! We hope we can continue to be of service to you down the road!
Emily
Jul 31, 2021
Excellent
Is this review helpful? Yes | No
Aug 2, 2021
Response from current dealership:
Hi Emily! Thanks for the positive star rating. Is there anything that stood out about your experience we can share with our Team? We hope to see you again!
T
Jun 1, 2021
They refused to transfer the car to our preferred dealer, unless we paid $500. THIS was the car we ordered through Lexus NA program.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 2, 2021
Response from current dealership:
Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (414) 228-9000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We hope to hear from you soon.
Jason
May 30, 2021
Very friendly and helpful!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 31, 2021
Response from current dealership:
Hi Jason, thank you so much for the positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Apr 25, 2021
Great service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 26, 2021
Response from current dealership:
Hi Andrew, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!
Bob
Apr 6, 2021
The salesperson told me several other people were asking about the car, to pressure me. Then he started listing extras, charged me for them,but didn’t do them before delivery. They also only payed me $3500.00 for a trade in with a car fax value of over $9000.00. I didn’t see that till later, l wanted that car, and wasn’t thinking clear because of meds I’m on. My fault.? I’t bugs me but I love the car. Dream car!!!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 7, 2021
Response from current dealership:
Thanks for taking the time to express your concerns. We want to understand what exactly happened, so when you get the chance, please contact us at (414) 228-9000. We hope to hear from you.
Gail
Mar 31, 2021
Dealer responded within 24hrs, great customer services. I missed the opportunity. Totally my fault
Is this review helpful? Yes | No
Apr 4, 2021
Response from current dealership:
Hello Gail, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Richard
Feb 7, 2021
It was worth the trip, very happy with the vehicle, the dealer was friendly on the process of the purchase
Is this review helpful? Yes | No
Feb 11, 2021
Response from current dealership:
Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Jan 5, 2021
After making an appointment to come and see the car I went in to test drive it and we couldn't come to an agreement, no big deal, so I left and on my way home the manager called me and gave me a lower price. I told him as I was driving I would go go home talk to my wife and call him back. After I got home the salesman called me again brfore I could call them back and we agreed on a price over the phone and he tolded me we had a deal. He mailed me a contract with the agreed upon price and I told him as my wife still worked full time we would need to come in the next day after she got off work. In the meantime I secured financing from my bank and transferd money from my online accounts for the down payment. About 2 hours before we were scheduled to come in the salesman called to tell me they sold the car. I may be old fashioned but we had a gentlemans agreement over the phone I think what they did was totally unprofessional and I would never do business with them. Even my bank couldnt b
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Jan 9, 2021
Response from current dealership:
Richard, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (414) 228-9000 and we will do our best to make this better. We hope to hear from you soon.
Dec 7, 2020
Very nice experience.
Is this review helpful? Yes | No
May 28, 2021
Response from current dealership:
Thank you so much for sharing your recent experience with us, Robert! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Dec 1, 2020
They made the sale painless. Good to deal with.
Is this review helpful? Yes | No
Nov 26, 2020
Good salesman, just couldn’t come to satisfying figures.
Is this review helpful? Yes | No
Dec 1, 2020
Response from current dealership:
Samuel, we're glad to hear you found our staff to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nov 22, 2020
Dealership responded promptly and Nina was very professional.
Is this review helpful? Yes | No
Nov 25, 2020
Response from current dealership:
Thank you so much for sharing your recent experience with us, Brian! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
A69
Oct 28, 2020
Great
Is this review helpful? Yes | No
Oct 29, 2020
Response from current dealership:
We hope to be of service to you again! Take care!
Wendy
Oct 13, 2020
Nice to speak to
Is this review helpful? Yes | No
Oct 16, 2020
Response from current dealership:
Wendy, thank you for your support! We're happy we could help.
Sep 27, 2020
A very pleasant experience. Nathan my sales person was very nice. He did not rush me or talk me into anything. He let me decide if It was the right vehicle for me. The closing was was also easy and informative. Everyone there was was very helpful. I was also presented with a dozen roses before I left by Nathan. WOW, I was speechless! The deal was done and he didn't have to do that. And I only bought a used car. I would highly recommend Lexus of Milwaukee to everyone. You will get a good deal and be treated super Thank you again Nathan.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 2, 2020
Response from current dealership:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Dorothy. Thank you and we hope to see you again!
Sep 3, 2020
They were prompt in their response and sent me various communications via email. The sent me a video of vehicle. I'm from another state, so I couldn't view the car in person. The dealer was informative, friendly and very responsive.
Is this review helpful? Yes | No
Craig
Aug 30, 2020
Dealer replied to my request in a timely manner but the car unfortunately was being sold.
Is this review helpful? Yes | No
Sep 1, 2020
Response from current dealership:
Craig, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Aug 27, 2020
Omar was very helpful and concerned, willing to help with my current situation with additional words of encouragement.
Is this review helpful? Yes | No
Sep 1, 2020
Response from current dealership:
We're glad to hear our Staff took such great care of you, Melissa! We hope we can continue to be of service to you down the road!
Ken
Aug 12, 2020
Best customer services
Is this review helpful? Yes | No
Aug 7, 2020
Sales representative are very helpful and friendly
Is this review helpful? Yes | No
Aug 3, 2020
Was told a vehicle I was interested in was there. Then it wasn’t but coming in. In meantime had probably 3 different people text, another 2-3 different emails, all about the wrong vehicle or they didn’t respond back. Was going to go see it as was told again it cane in. Then right before I left, it again wasn’t. Waste of time, no one knows what’s going on!
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Aug 6, 2020
Response from current dealership:
Julie, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (414) 228-9000 and we will do our best to make this better. We hope to hear from you soon.
Jul 6, 2020
All the team at Lexus of Milwaukee did an outstanding job. From negotiations to purchase and finance it was a smooth experience. Thank you Vlad for being a terrific salesman.
Is this review helpful? Yes | No
Jun 22, 2020
Kept in contact via e-mail and text messages. Very responsive and accommodating.
Is this review helpful? Yes | No
Amy
May 27, 2020
sent me a text and a video of the Wrong car diffent style and maker then what I inquired on.
1 of 1 people found this review helpful.
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May 26, 2020
They were very professional and nice. Very knowledgeable about the car.
Is this review helpful? Yes | No
lynn
May 5, 2020
Helpful, Friendly and nice staff.
Is this review helpful? Yes | No
Apr 18, 2020
Good experience but car did not have the options I wanted.
Is this review helpful? Yes | No
Don
Apr 17, 2020
Nice
Is this review helpful? Yes | No
Joe
Feb 29, 2020
Super cool tks and fantastic service.
Is this review helpful? Yes | No
Anthony
Feb 7, 2020
Excellent
Is this review helpful? Yes | No
David
Jan 7, 2020
Good experience. No pressure.
Is this review helpful? Yes | No
Jan 14, 2020
Response from current dealership:
David, we strive for a high level of customer satisfaction in all aspects of our dealership. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Dec 2, 2019
5 star all the way... Dan D. Handled this Gift for my Wife's...50th. Anniversary. Arranged everything for me.
Is this review helpful? Yes | No
Jan 2, 2020
Response from current dealership:
David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Sep 28, 2019
ended up buying certified Lexus and having delivered to VA. Great experience and fair deal.
Is this review helpful? Yes | No
Oct 2, 2019
Response from current dealership:
We're glad you had a great experience with us! If you have any further questions, please give us a call. We're always happy to help!
Peter
Aug 29, 2019
Said the car was in great shape. Drove to dealership and the front leather seats were ripped etc. was disappointed. They were very responsive until I asked why they didn’t list this about the car. Crickets
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 4, 2019
Response from current dealership:
Peter, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please contact our Internet Manager, Michael Queen, at (414) 228-9000 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Aug 6, 2019
immediate response.
Is this review helpful? Yes | No
Aug 9, 2019
Response from current dealership:
We're so glad we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Adriana
Jul 29, 2019
I spoke to Jake. He was knowledgeable and patient. Although we did not go with this vehicle because it did not have the 3rd row we were looking for, the service was excellent.
Is this review helpful? Yes | No
Aug 2, 2019
Response from current dealership:
Adriana, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!
Juliann
Jun 8, 2019
My best car buying experience ever!
Is this review helpful? Yes | No
Jun 11, 2019
Response from current dealership:
Juliann, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
May 29, 2019
Val was awesome. He answered all my questions and even addressed my concerns. I look forward to doing business with him.
Is this review helpful? Yes | No
May 31, 2019
Response from current dealership:
Seccaus, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Milwaukee! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
May 13, 2019
Responsive and fair
Is this review helpful? Yes | No
May 16, 2019
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Niles
May 10, 2019
Great dealership due to the sales rep, GW. Car was personally delivered to me as it was not ready when we made the actual sales agreement.
Is this review helpful? Yes | No
May 15, 2019
Response from current dealership:
Thank you so much for sharing your recent experience with us, Niles! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
DAVID
Apr 17, 2019
Friendly people and a very nice dealership -had to work with 3 different people though
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2019
Response from current dealership:
Hi David, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at (414) 228-9000 so we can assist you further. Please ask for Dam Kommeth, our Executive General Manager.
Mar 29, 2019
Amazing customer service. Very professional and knowledgeable.
Is this review helpful? Yes | No
Apr 8, 2019
Response from current dealership:
Hi Gurux89qq! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 21, 2019
these people are ridiculous...they have me drive 1hr nd half just to sell the car while was sitting there when I was told we will have the car waiting for you...The worst dealership I've ever been to...a waste of time and money.
6 of 6 people found this review helpful.
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Mar 29, 2019
Response from current dealership:
We are disappointed to learn of your experience here at Lexus of Milwaukee, but will take this opportunity to improve. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (414) 228-9000.
Sanford
Feb 28, 2019
Good dealer but could not make deal
1 of 2 people found this review helpful.
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Mar 3, 2019
Response from current dealership:
Sanford, we are so pleased you enjoyed your visit to Lexus of Milwaukee! We do hope we can be of assistance in the future. Take care!
Will
Feb 14, 2019
Polite and decent.
0 of 2 people found this review helpful.
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Feb 18, 2019
Response from current dealership:
Thank you so much for sharing your recent experience with us, Will! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jan 1, 2019
Very helpful
1 of 3 people found this review helpful.
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Jan 4, 2019
Response from current dealership:
Gurubdm7g, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Brian
Jan 1, 2019
Prompt response response to my inquiry. Helpful in providing more information on the vehicle that I was interested in .
1 of 2 people found this review helpful.
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Jan 4, 2019
Response from current dealership:
Thank you so much for sharing your recent experience with us, Brian! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dori
Dec 31, 2018
It was helpful thank you
0 of 2 people found this review helpful.
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Jan 2, 2019
Response from current dealership:
We're glad to hear our Staff took such great care of you, Dori! We hope we can continue to be of service to you down the road! We hope to see you soon!
Dec 22, 2018
Great
0 of 2 people found this review helpful.
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Dec 23, 2018
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Dec 10, 2018
Dealer made contact and kept in touch.
1 of 2 people found this review helpful.
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Dec 12, 2018
Response from current dealership:
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nov 30, 2018
Got back right away, will not cut any deals , and a $400 service fee added, for what?
4 of 4 people found this review helpful.
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Dec 6, 2018
Response from current dealership:
We regret to hear that you are displeased with your recent experience with us. Please contact us at (414) 228-9000 when you have an opportunity, and we will be more than happy to try and turn your experience around.
bryant
Nov 9, 2018
Great feedback in a timely manner
0 of 1 people found this review helpful.
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Nov 12, 2018
Response from current dealership:
Bryant, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
Deedra
Oct 8, 2018
The sales person was very helpful and responsive. Even made me a video of the car because I am 2 states away!
1 of 1 people found this review helpful.
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Oct 23, 2018
Response from current dealership:
Deedra, we are so happy to read such a great review about Lexus of Milwaukee! If you're ever in need of more help, please let us know! We hope you have a great day!
Sep 22, 2018
Excellent service. Very honest and helpful with my wife and I. Our salesman, Casey couldn’t have been better to work with. Very knowledgeable and kind the entire time we were there. We drove off the lot with a new car and I would recommend this dealership to anyone.
1 of 2 people found this review helpful.
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Oct 23, 2018
Response from current dealership:
We understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Chadwick
Aug 25, 2018
good experience
0 of 2 people found this review helpful.
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Sep 5, 2018
Response from current dealership:
Hi Chadwick! We're so happy we were able to help you out! We look forward to your next visit! Take care!
Apr 21, 2018
They didn't answer my request for best price quote on the car and gave incorrect information. It was clear they hadn't even read the carfax before responding to me.
2 of 2 people found this review helpful.
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Apr 23, 2018
Response from current dealership:
Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. We'd like the opportunity to turn your experience around. Please reach out to us at (414) 386-8585 at your earliest convenience to discuss how we can turn this experience into a positive one.
Diane
Apr 8, 2018
Sales person rode in the car with us with asking if it was okay with us. From our perspective, we like to discuss the performance of the car while we are driving and we were not freely able to do so.
1 of 1 people found this review helpful.
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Apr 13, 2018
Response from current dealership:
Thank you for sharing your recent experience with us! We are always looking for ways to improve and we will use your feedback to do so! Please don't hesitate to reach out if there's anything additional we can do for you.
Bob
Dec 25, 2017
excellent contact from dealer
0 of 2 people found this review helpful.
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Larry
Sep 22, 2017
wonderful experience from the sales manamanager, sales person and finance pesonnel.
Is this review helpful? Yes | No
Eliezer
Sep 4, 2017
Very good and professional, thanks
0 of 1 people found this review helpful.
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Kathy
Aug 25, 2017
Justin Jeske is an awesome sales rep! He and others (Keith & Jason) at Lexus of Milwaukee were very welcoming. I would definitely recommend this dealer to anyone.
1 of 2 people found this review helpful.
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Josh
Aug 23, 2017
Lisa responded by email in a timely fashion.
Is this review helpful? Yes | No
Jul 20, 2017
Great and thorough with details
Is this review helpful? Yes | No
Jun 30, 2017
I had a great car buying experience and will recommend others
Is this review helpful? Yes | No
Ojomon
Jun 21, 2017
Customer focused and friendly staff. Spoke to Justin and he was fantastic.
Is this review helpful? Yes | No
Apr 6, 2017
Great experience, great purchase, constant communication
0 of 1 people found this review helpful.
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Apr 2, 2017
Great experience, this dealer met all our expectations.
Is this review helpful? Yes | No
Mark
Jan 23, 2017
I drove to Milwaukee from Minneapolis...I found the perfect vehicle and hard to find, found it online....A hardtop convertible. When I arrived to close the deal it was discovered that the top did not close properly. They put one of their best techs on it....He did not have the time (was on another time critical repair) or the right scoping equipment to deal with it, not his fault...They agreed that if I bought it, to pay for any repairs when I returned to Minnesota. They did follow through., in fact absorbed a bill for almost $800. They were professional, caring, honest and great follow through. The sign of a good dealer is when things don't go perfectly and yet they go the extra mile..I would recommend them to anyone!!
6 of 7 people found this review helpful.
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Joyce
Jan 20, 2017
Salesman was very nice
Is this review helpful? Yes | No
Dan
Nov 3, 2016
Great communication and personal attention.
2 of 2 people found this review helpful.
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David
Jul 11, 2016
Good ad timely service from the sales dept; administrative office somewhat slow in providing the title and other paperwork.
3 of 3 people found this review helpful.
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Rick
Jun 17, 2016
very nice,salesman called me back rite away that he couldn't budge on his number due to damage that the dealer had to fix before he could sell it. Thanks for not wasting my time!!
1 of 1 people found this review helpful.
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rebecca
Jun 2, 2016
The dealer contacted me back and was pleasant.
Is this review helpful? Yes | No
Tom
Apr 6, 2016
Great follow through from every level
1 of 2 people found this review helpful.
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Kelly
Apr 3, 2016
Emailed me back on Easter in the evening (even though it was a holiday). Very thorough, extremely helpful. Am purchasing a car from them!
1 of 2 people found this review helpful.
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fred
Jan 21, 2016
didn't feel pressure to purchase the car price was reasonable two min after we walk in crunch so numbers we had a deal
1 of 1 people found this review helpful.
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Ken
Jan 13, 2016
Four stars - nice response
1 of 2 people found this review helpful.
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Ray
Oct 28, 2015
Could not have been a more positive experience! Valery, my salesperson, and Aaron, the technology and delivery specialist, provided an awesome and professional experience.
1 of 1 people found this review helpful.
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Mike
Sep 3, 2015
They sold the car as I was driving. They sent an email luckily I stopped for gas. They called to schedule test drive but didn't call to cancel.
1 of 2 people found this review helpful.
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Jeff
Aug 6, 2015
Fast & friendly response
Is this review helpful? Yes | No
Nicole
Jul 17, 2015
Great experience!
Is this review helpful? Yes | No
seriousbuyer
Jul 15, 2015
We visited this dealer and they were rude and condescending and obviously did not care about selling cars.
2 of 4 people found this review helpful.
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Phil
May 24, 2015
Responsive
Is this review helpful? Yes | No
marty
Mar 18, 2015
great
Is this review helpful? Yes | No
Rick
Dec 11, 2014
Responded immediately.
Is this review helpful? Yes | No
Dec 8, 2014
Very easy to deal with and made a very fair deal. I would definitely go back to them for a future purchase.
Is this review helpful? Yes | No
Bob
Oct 10, 2014
Very Good
Is this review helpful? Yes | No
Jen
May 6, 2014
Great help, friendly staff! Would definitely use again!
Is this review helpful? Yes | No
CHRIS
Mar 14, 2014
Called for car but was sold. Friendly staff.
Is this review helpful? Yes | No
Ray
Mar 13, 2014
pretty good...
Is this review helpful? Yes | No
tom
Feb 6, 2014
promp reply
Is this review helpful? Yes | No
Dan
Apr 10, 2013
Responded quickly, but they sold the car I was interested in the night before.
Is this review helpful? Yes | No
Terry
Apr 7, 2013
Great service experience
Is this review helpful? Yes | No
Sal
Jan 24, 2013
Responded quickly - good follow up on questions, delivered car as promised
Is this review helpful? Yes | No
Boguslaw
Dec 12, 2012
pleasure to deal with!
Is this review helpful? Yes | No
Jeff
Sep 2, 2012
We had a very positive experience with fair pricing/dealing, knowledgeable personnel, and an immaculate used car. They pay attention to the details and proved trustworthy. This is not the car that we bought, though. We purchased a 2003 ES 300 with 94,000 listed at $12,500.
0 of 1 people found this review helpful.
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