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Dealer Reviews

Based on 9 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 11, 2026
These hidden fees are ridiculous.. Processing..tax...document fees...and dmv are all that should be charged.. Everything else is just fluff in the dealers pocket and consumer does not benefit from paying any of these fake costs..
2 of 2 people found this review helpful.
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Raza
Mar 11, 2026
Dealer refused provide information via phone or text. Until you are not on the premises of dealer shop " we can't provide any info.
1 of 1 people found this review helpful.
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David
Jan 16, 2026
Levittown Ford treated me great!
0 of 1 people found this review helpful.
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Aug 2, 2025
I went to look at the truck and was very interested but not ready to buy at that moment, told the young man I needed to look into financing. I believe it was a Thursday, the young man reached out to me the following Thursday to see if I was still interested and I told him yes, then he tells me it was sold. I was very disappointed. Then I was told the buyer was having issues and it may not be sold. Then I got a call from someone else at the dealer and was told it was still available, I went so far as to get pre-approved for a loan on my own. Seems like there is a communication problem at this dealer. If the truck was available, I would have purchased it....
2 of 2 people found this review helpful.
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Phil
Jul 17, 2025
Shady as they come raised the price as soon as I booked a test drive. Plus the car's bumper was falling off and was clearly in an accident which wasn't noted avoid this place like the plague.
4 of 4 people found this review helpful.
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May 15, 2025
Kept in touch even though I'm not totally ready to commit.
0 of 1 people found this review helpful.
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Oct 21, 2024
The dealership and sales staff were quick to respond and answered all questions i had! Did not buy a vehicle because it was sold before i could get there but highly recommend dealership!
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Oct 10, 2024
Responded very well , prompt and courteous.but my wife wants me to wait till after the holidays to trade in my car
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Oct 6, 2024
Was very unprofessional and knowledgeable and informative.
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Jan 22, 2024
So far so good. Salespeople were helpful virtually.
1 of 1 people found this review helpful.
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Feb 11, 2022
Joel was very helpful as soon as I walked in the door. Smooth transaction buying my Ford Transit
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Saiful
Oct 28, 2021
Good Approach ,They contacted me
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Jun 23, 2021
Excellent!
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Dominick
Mar 18, 2020
Dan was very accommodating at a moment's botice
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Ismael
Feb 8, 2020
Great dealership experience. John was able to negotiate a price with me and helped me out through the entire process. Would highly recommend.
0 of 1 people found this review helpful.
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Jul 15, 2019
Responded immediately. Very courteous.
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Steven
Feb 21, 2019
A++
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Dec 22, 2018
Best costumer service ever. Thank you MR Stand for everything
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Dec 16, 2018
Very expensive vehicles for used... seems like generic response emails... a way to loose tracking of business and become disengaged with a potential deal.
7 of 7 people found this review helpful.
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Oct 22, 2018
Online customer service was great.
1 of 2 people found this review helpful.
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May 12, 2018
Very fast. Very professional
0 of 1 people found this review helpful.
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Apr 2, 2018
Said they called me did not. I called them and spoke with a person who did not know anything about the car. Was not the color I was looking for and price was to high.
7 of 8 people found this review helpful.
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Paul
Mar 30, 2018
They were very prompt with emails and phone calls. Very understanding on the phone.
0 of 1 people found this review helpful.
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Jan 23, 2018
Although it was the car I was looking for, an office Girl called me just to let me know they received my inquiry. They were not interested in selling an older car, despite it's excellent condition. They sold the car to a wholesaler without even showing it to me. If it's not a near new car that will sell for top dollar, they just aren't interested. I've never dealt with a Dealer that didn't even want to try, to put me into a car for a test drive... until Levittown Ford. Apparently satisfying a customer is NOT their top priority!
16 of 18 people found this review helpful.
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Jan 2, 2018
5 stars
0 of 4 people found this review helpful.
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D
Sep 8, 2017
Very attentive. Too bad car sold so quickly.
0 of 1 people found this review helpful.
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Patrick
Aug 29, 2017
Went on a Thursday night. The dealership had one salesperson working his name was Al. He did a great job juggling my brother ( who purchased a brand new F-150 ) while trying to help me. The car I was looking at wouldn't start and when I was emailed by Barbara about my experience she apparently thought I was at the service center in Bethpage. Horrible customer service
12 of 12 people found this review helpful.
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Peterj
Aug 29, 2017
Called m back but when I went their was their for 15 min in side 20 min outside know on came to talk to me
4 of 7 people found this review helpful.
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Jose
Apr 25, 2017
The dealership and employees are very professional and helpful. Very nice location. Took vehicle on a test drive. We sat down with salesman and agreed on price and we were ready to purchase BUTT dealership charges a $800 DEALER PREP FEE ON A USED CAR! BUYER BEWARE! $1000 in fees is unacceptable for a used vehicle. I was very disappointed. They would not budge on this aweful fee. What they don't understand is that if you finance a vehicle, you are also paying interest on this fee and it only increases for the duration of the loan. They would not reduce or remove this rediculous fee. I walked out just as we agreed on price because they slapped the "dealer prep fee" on top Of documentation fee and title fee. They lost a customer and I will warn anyone who will listen to NOT PAY THIS FEE OR WALK AWAY!!!!
61 of 61 people found this review helpful.
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Fred
Mar 6, 2017
Wasn't sure I wanted the car, but, the next day they raised the price of the car $1,500
22 of 22 people found this review helpful.
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Mar 16, 2017
Response from current dealership:
We raise and lower prices every day based on the market conditions of the vehicle.  This is very similar to any retail store that may or may not have coupons based on the given month.  
Eric Rivera, General Manager
516-719-4000
Manuel
Oct 14, 2016
Gracias solo es no e podido pero estoy tratando me gusta ese carro el sabo a las 10 estare ay
0 of 6 people found this review helpful.
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Rafael
Oct 11, 2016
Spoke to Rep didn't have the truck I was looking for but will keep me in mind.
0 of 1 people found this review helpful.
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Rena
Aug 22, 2016
Very professional.
0 of 3 people found this review helpful.
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geovanny
Aug 3, 2016
Very good
0 of 2 people found this review helpful.
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Jul 16, 2016
Purchased my dream car
0 of 2 people found this review helpful.
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Eric
Jul 14, 2016
Bought the car. Quite efficient and smart during the deal. But when I had a problem with the car the day after, I had to call 5 times, nobody returned my calls and finally they asked me to come back because they had to check the car. Pre Owned Certified... In the end I found a solution on my own. I will for sure not go there anymore
27 of 27 people found this review helpful.
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Jul 26, 2016
Response from current dealership:
Thank you, Eric, for informing us of your most recent experience. We do apologize for any inconvenience this may have caused. We want to help however possible, so please call our General Manager Ed Kava directly at (516) 719-4000 ext. 218 for help.
jimmy
Jun 30, 2016
They were great! I bought the truck.
1 of 4 people found this review helpful.
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Normanique
Jun 4, 2016
Very first in many dealerships that I went too, they were super friendly and very descriptive on all their choices & help my choose which choice was better in my budget . They explained everything in full detail. Great Dealership , would recommend to anyone aiming to get a car.
1 of 1 people found this review helpful.
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Hilary
Apr 15, 2016
Beware - prices advertised have a $800 "dealer fee" added on top. I called twice to verify price and features of the vehicle before driving three hours to buy the car, only to get there and find out about the bait and switch fee. They then said they would wave the fee, but valued my trade in as being a third of the written purchase offer I had from CarMax. After an hour of haggling, they finally "came down" to the advertised price and the previously appraised value of my trade in. Not a bad deal, but in the end I walked out because I can't buy a used car from people I don't trust.
32 of 33 people found this review helpful.
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stephen
Feb 7, 2016
Darnell was excellent! Made everything happen very quickly and smooth! Thank you!
0 of 2 people found this review helpful.
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KG
Jan 10, 2016
The dealer called and responded by email within 24 hours of my contacting them (pro). They kept trying to get me to come in to look at their inventory after I had told them that I was only looking for the specific model I contacted them and made an offer about for my spouse. Based on their interactions, it seemed like their advertisement was simply a bait and switch and they were looking to get people to come in.
10 of 11 people found this review helpful.
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Valerie
Nov 11, 2015
The staff at the the dealership were great: they new which car I had come to see; when the appointed salesman couldn't help me, another was found quickly. Most of my questions were answered, the test drive was easily arranged. The process slowed when it came to financing options: a glitch in the online system; therefore, I spent about 1.5 hours longer than I had anticipated. No pressure sale; I left a refundable deposit, and took the next few days to purchase. A great deal in this used car.
1 of 2 people found this review helpful.
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Darryl
Aug 19, 2015
Bought a 2012 chevy equinox with 66,000 + miles. Drse home from the dealer,about 50 miles,parked the car to get some food,got back in the car. The car engine shut off 2 times as i was leaving my parking spot, then the check engine light came on. Fortunately i was around the corner from my house. I called the Levittown Ford they were closed for the day. I called the following day (sunday) I was told they would arrange towing. I called again monday morning and was givin the number to the towing service to call directly. The towing company told me they don't tow out of Manhattan, which is where i live. Levittown Ford also said they were short on loaner cars and i should take the car to my mechanic to find out what the prolem is.
8 of 8 people found this review helpful.
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a sucker
Jul 9, 2015
bought the vehicle ..however fee's brought the price up so you really dont get a good deal and they didnt gas up the car as i would hoped considering i invested 600 miles and 4 tolls there was to appreciation other then a thank you when i handed over the money. this is my 5th vehicle i bought cash off a dealer over 20k but this place was cold didnt leave me smiling every avenue was a disappoitment with no rectifying it. atleast i was offered water
7 of 8 people found this review helpful.
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Jul 13, 2015
Response from current dealership:
Angel M. Rodriguez - We are truly sorry to hear that you left feeling like we are a cold dealership. As the General Manager, that is the last thing I would want any of my customers to feel.   As a token of a thank you and an appreciation, I would like to reimburse you for your tolls and give you a gas card to fill up your tank.  Please let me know if you would kindly accept this. Please contact me directly 516-719-4000 ext229 Eric Rivera, General Manager, Levittown Ford
james
Jun 20, 2015
Excellent !
1 of 2 people found this review helpful.
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George
Mar 8, 2015
#1 dealer in town. Highly recommended!!!!
0 of 2 people found this review helpful.
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Israel
Dec 15, 2014
Too pricey
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Dan
Nov 11, 2014
Good dealer but once again wife is il and put everything on hold.
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kevin
Jan 28, 2014
Great deals
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Reggie
Dec 14, 2013
Dealership has done great communication by email and phone.
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Michael
Nov 8, 2013
The vehicle was sold before I had a chance to see it but every one that I interacted with was pleasant.
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Jeanie
Sep 12, 2013
Price advertised was with many rebates I didn't qualify for. Therefore the car was way basically still at the sticker price. Sales team was nice.
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Jul 30, 2013
good response
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Roshan
Jul 25, 2013
They service is great
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bob
Jul 16, 2013
The had damage and they wanted too much!
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Raymond
Jul 8, 2013
The sales rep was nice but there was no wiggle room on the price even though I know the vehicle had been there for a while and then a week later I see they lowered the price but I found what I wanted somewhere else.
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Stacey
Jun 25, 2013
If i I would have been contacted ( or taken more seriously) when the price dropped, I would have bought it.thanks a lot.
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Ron
Jun 23, 2013
Quick prompt response.
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Habib
May 31, 2013
Very cooperative. I bought a Toyota Highlander from them.
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mirella
Mar 2, 2013
Very attentive and professional.
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Pat
Jul 31, 2012
Called them twice about 2 different cars both times the info was wrong. The millage was miss represented on one and the price on the other. I would no recommend this dealer.
1 of 1 people found this review helpful.
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