Les Stanford Buick GMC

Everything went smooth with purchase. Thank u agin

Nice car

They should list the vehicles at the actual purchase prices instead of with all employee discounts. Actual price is aprox 10k more than what vehicle is listed for.

Followed up with me and continues to email me cars.

Tony was great, just wasn’t the car for us!

Very nice

The salesperson Tony was very pleasant and knowledgeable. Highly recommend Mr Tony to work with.

For the best care from this dealer.

Great services

My experience was quick and fast .

Nice people

Sent email to dealer regarding a vehicle. Was assigned a used car agent. Communication was severely lacking from my assigned agent. Being 400 miles from the dealers location, I had to rely on my agent to describe the condition of the vehicle and requested additional pics that never came, and no further communication from the agent. My thought was that the vehicle had been sold, however, it's still listed on their website. Would have liked to make a deal, but I'm going to chase an agent that's unresponsive.

Friendly

First vehicle purchase we have made in eight years. Our salesperson, Corey, made the experience pleasurable. I wouldn't hesitate to send potential customers his way if they have the vehicle they want.

Got all my questions answered. Not being where this dealer is, it was not possible for me to go in and inspect vehicle personally. On line sales staff responded accurately and quickly.

Great dealership with a very knowledgeable staff.

Chris was very helpful and accommodating.

The dealership contacted me right away and answered my questions regarding a vehicle I saw online.

Test drove, agreed on price , reviewed all documents and mechanics report that it passed inspection, dealer said brakes, trans, everything was in safe working condition. 15 minutes after leaving the dealership, car started smoking, pulled over had towed to shop (dealership closed) where it remains. Emailed, called, multiple times, zero response to my concerns, not even a call back.

Heard back from them right away. Ended up buying this car!

Everyone here was very friendly and knowledgeable. Would definitely recommend.

The worse service over an internet deal. The dealership sent the car without any of the documentation for the state of Texas so I could not register my car and I paid for a temporary tag and that was also missing from the paperwork the temporary tag came to days later. I had to pay for another temp tag for TX. In addition, the salesman would not return emails nor phone calls.

Tony Ragland was very helpful, my experience was great I received the vehicle I wanted which no worries.

Quick response

Purchased this car from Suburban Buick GMC. Friendly and helpful sales staff. Very good experience.

I was having alot of back & forth via email then it stopped.The salesman must of had a day off ( I assume) no reply for a day and was in contact again I was told there was another buyer coming in from out of state to buy it so I should come down right away and buy it . Don't always want to believe these stories

The salesman was very responsive! Good job.

Quick response.

Very polite and knowledgeable. not the vehicle for me...but the dearlership was a big help..

Awesome salesperson, Car was sold but Suburban is so big they found me another one!!!

A very smooth transition. I purchased this car the very same day that Chris contacted me acknowledging my email. Dealership staff was friendly and even offered lunch on them ...

I would never do business with them. After I called about a car they made an appointment with me. On the day of the appointment I called the sales guy given to me to confirm that the car was still there for me to see. The idiot told me they sold it two days ago so why did I have an appointment? Never go there. I should have first opportunity.

Dealer call me back in a reasonable time sent all the information about the vehicle I appreciate that and they follow up to see if I purchase a vehicle yet

They work diligently with you and don't bother you about coming in. They didn't tell me the vehicle had been sold as I requested.

Good

Where do I start? He just did not listen to my question and an2it accordingly. He would give a one read reply. From the initial phone conversation it was not good. And then when my husband and I came in to test drive a car that just sealed the deal that I was not bad for him! He was not listening to what I was asking.

Horrible service. Delayed in returning phone calls, inattentive to the customer, and treated me as if I was an inconvenience. Didn't purchase the vehicle because they sold it to someone else... A few hours before I was scheduled to sign the paperwork (as we had discussed and agreed to). Am now backtracking with my financing and insurance because I was left without a vehicle. Will never go here ever again. Buyer beware.

Mr. Pool was very helpful in detailing the vehicle and getting it ready to show. He was extremely courteous and handled my inquiries about the vehicle exceptionally.

Good people but the Jeep I was wondering about was not there anymore

I actually got the Buick Verano in white. The dealership was very professional Matt was awesome. I got a great deal on the car. I have had it for less than a week, so far I love it! Thanks Suburban Buick Ferndale.

I have an appt to go in & test drive a vehicle this week. Very professional!

They gave me the info I was looking at GMC for. Thanks

Great dealer, bought my truck from them.

Excellent CS

Sales team was awsome

Very responsive

Lavert was dilligent in his follow up. Very knowledgable and great to work with. I wish I could have bought a car from him, but I found one at another dealership.

Couldn't work out a deal but the salesman gave it a good shot

This dealer low ball's you on your trade in without looking at. They want deal with you to bring the price down plus carguru shows how this dealer raises its prices.

I did not select dealer never responded. the first response was excellent, I was passed to a consultant due to my specialist requirements. It went downhill from there, email communications in capital Letters ??? Shouting? misspelled and and not one of my questions answered.. Gave up.

Lavert was great and they made the entire process easy. Got a great deal on a CTS from them. Very happy with the buy.

Car was sold when I got there, but I had just called 30 minutes prior to my appointment time. I called to verify I could still come at that time and was told yes, when I got there I had to wait 15 minutes in the lobby for the salesman who was with another client. They let me look at the vehicle in case the other person's financing didn't go through. I felt the vehilce wasn't in very good condition. Scratches inside and out. It was priced high for it's condition, although it had lower miles.