LeadCar Honda Yorkville

Don’t believe the price listed. What they don’t tell you until you ask for a written break down of the price sheet, is they charge 1,397.00 to the price for an extended 7 year appearance protection package and 3 year tire protection. It comes standard on all new cars. But they won’t tell you until you ask for the break down. There is a reason the listed prices are the best around. It’s click bait to get you to contact them.

Great service call

Dylan was great to work with. The only thing is the vehicle was listed with less mileage at 27,001.

Very patient and helpful

great follow-up on inquiry! unfortunately, vehicle was a manual transmission so unable to purchase. :-(

Listing NOT Accurate. Auto was NOT available at price advertised. Real Price with non-optional options was $15,848 ($14550+1,298). [Add'l $1298 for options that were NOT optional. These were a "Clear Coat" type Protection ($899), then "Nitrogen filled tires" ($399.00). ($899+$399= $1298). We were told we could not opt out (i.e. already done, thus already baked into Real Price.) At least "Nitrogen Tires" had a sheet on car window, with $399 price (but we could not see that until we actually saw car.) This did not include Tax, title, Maintenance plan, etc.]. If options had really been optional, we would not have been upset, but we drove almost an hour to go there. Car was clean and ready for test drive. We will NOT deal with that dealership again.

They responded very quickly and were ready to help me set up a time to test drive the car I contacted them about.

I had a great experience with Carbone Honda. I went just to see a car, and do a test drive. Turns out I walked out of the building with the car I went to see. The employees were really helpful, good customer service, and they worked around with me so I could get the car I always wanted. Thanks!

The experience was great!

Excellent could not ask for better service they did a great job making sure I got what I wanted

Was nervous about buying my first new car but was quickly calmed by the excellent service provided by their staff. Aldin Mekic made the process quick,painless and pleasant. Will deffinately go back for my next vehicle!

Maria Cruz went above and beyond for us. I highly recommend this dealership to anyone looking for a car. Ask for Maria she's awesome.

A sales representative from Carbone Honda of Yorkville, NY responded very quickly with a quote to my inquiry and while I have not decided as of this writing to move forward with a new car/truck purchase I would rate the return quote and acknowledgements by Carbone Honda as excellent.

Salesman very good. Worked hard to get my deal.

Very kind, patient , listens and found our perfect vehicle!

From my first internet connection to arriving at the dealership, everyone worked in a friendly and courteous manner. Tim, my salesman, worked hard to make sure I got my vehicle that night after a 2 hour drive to arrive at their dealership, about 5:30 p.m.. Very happy with my purchase and experience.

Great service. Car was sold b4 i got to test drive it but the saleswoman reached out to me to see if she could assist further in my search which i really appreciated

Busy place but time spent with salesperson was good. Definitely knew a lot about the vehicle and was able to get a comparable test drive SUV similar to the one we ended up purchasing on the showroom floor.

When I expressed interest in a vehicle on their website, they called me back and told me that they raised the price of that vehicle. Carbone Honda has only gained my distrust for them.

They made me feel very good and were and made it possible for me to buy the car.

Very helpful

Contacted them about a car I was interested in, went out to the dealership that same day. Test drove the car and bought it. My sales rep was absolutely phenomenal. I would definitely recommend the Carbone dealerships for anything looking to buy a new or used car. Customer service was great, they get the car ready for you before you show up nice and clean. Overall one of my best experiences with the dealership so far.

No sales pressure and was easy to work with. Didn’t purchase the vehicle.

Senad is very helpful & informative. All aroud a helpful and dependable dealership.

Unit overpriced for condition but salesperson was top notch. Five stars for him Zero stars for Overbearing and wisea— regional manager with typical your a number versus a customer. He needs the BMW 7 series he drives. Check your ego before you get out of your car.

The sales staff contacted me right away and was very helpful, professional and courteous. No complaints here !

Evan was the "best" sales man. He did an excellent job of locating vehicles and the pricing was less than any other dealer. Seriously, 400$ off the pricing at other dealers on a new 2018 Civic. Ask for Evan he is willing to work for you. Check them out!

I went to look at 2 models with a scheduled appointment. I was made to wait immediately and eventually scoured the lot to realize that one had already been sold and the other wasn't even on the lot. The salesman did not make any apologies and seemed completely baffled when he was called out on the poor customer service.

We were told that the car we wanted to test drive was available, but when we got there, we were informed that it already sold! After driving an hour and a half, it was more than a little disappointing. Then a different vehicle was suggested, which cost over 2k more. It was a decent car, but older than we initially wanted. Took it for a test drive, came back, and the first gentleman was very understanding, wanting us to take our time and sleep on it. The other gentleman was quite pushy. After talking down the price from 11,800 to 11,200, we decided to buy it, only to find out when signing the papers that the msrp was 10,700! Then, without consulting us first, the total price included a special coating for over $700. We may have gotten it anyway, but they should have asked us before including it in the final price. One man there was very professional and we enjoyed working with him; one didn't seem to understand what was happening on the management end, and the other was pushy.

old fashioned haggling approach and then they tried to add a $500 option to the deal. Do not recommend this dealership and I'm surprised Honda does not correct their business practices.

Have received multiple emails saying they hoped all of my questions had been answered. I never received answers and let them know but now emails have apparently stopped.

Good

It was great I will definitely shop there again

Car was sold but at least they looked in to similar cars for me.

Vehicle was sold and Rep. Was not aware. Need better communication between sales and online Reps.

Great price, great experience

Richard has taken delivery of his new 2017 Honda Ridgeline. The salesman at Carbone Honda was very helpful and we appreciate it very much. It was worth the long wait for the truck, it is beautiful and love it.

The salesman was very responsive, and addressed every question or concern I had. If an answer was not known, they got back to me. The team also worked around my schedule, as I was driving in from out of town. I had a great buying experience, and will consider Carbone Honda in the future.

returned my info request ASAP .

The dealer responded to my inquiry in a timely manner and answered the questions I had.

Good

Always helpful, never pressure and the best cars I've ever owned!

Dealer responded professionally.But the vehicle I inquired about was no longer for sale.

Your ad stated the price for the VW Beetle was negotiable and I had strong leverage; however Carbone Honda did not give me a chance to negotiate the price in order for the VW Beetle to move off of their car lot. They felt like they were going to lose too much money in this particular transaction.